6/10
The location is great, near Taksim, in a calm environment and right opposite the Havas bus stop which goes to the airport. Mind to choose the right room size as the smallest are small whereas executive and others are comfortable and large.
They never replied to my 3 messages sent on the system asking for some more information. At the desk, the service was rather cold, very unusual for Istanbul.
The rooms are good globally speaking, and the bed is fine.
The lounge is a superb idea for the people who paid the access to it.
The real disappointment is breakfast: poor quality products are served there and the choice is very limited for a 5 star hotel as they claim to be. Coffee is a simple Nescafe powder machine for example and not good quality vegetables. A serious improvment is required on that point.
Philippe
Séjour de 1 nuit en janvier 2025
