Extérieur

Avis sur Mövenpick Hotel Istanbul Bosphorus

5 out of 5
Mövenpick Hotel Istanbul Bosphorus
Barbaros Bulvari 165, Besiktas, Istanbul, Istanbul

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 383 avis sur 646." "
Note des voyageurs de 8 (Bien), d’après 161 avis sur 646." "
Note des voyageurs de 6 (Satisfaisant), d’après 61 avis sur 646." "
Note des voyageurs de 4 (Médiocre), d’après 20 avis sur 646." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 646." "

9,0/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

MILOUD

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel propre et luxueux avec un staff très professionnel et souriant
Réponse de Mövenpick Hotel Istanbul Bosphorus le 11 mai 2024
Dear Guest,Thank you very much for staying at our Mövenpick Bosphorus hotel and sharing your valuable comments with us. Your complimentary words about our hotel and staff made us happy. In order to provide you with the best service, our employees pay attention to the smallest details. Your comments are the greatest source of motivation and happiness for our team. Thank you very much again for your evaluation of our hotel with a wonderful Bosphorus View; We are waiting for you at Mövenpick Bosphorus on your next visit to Istanbul.Best Regards,

10/10 Excellent

christian

Highly recommandable !
Séjour de 2 nuits en octobre 2023
Réponse de Mövenpick Hotel Istanbul Bosphorus le 2 nov. 2023
Dear guest,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,İremsu YILMAZGuest Relations

6/10 Satisfaisant

Didier

Les points forts : Propreté et confort de la chambre
Not very pleasant stay this time
This was my second stay at Mövenpick bosphorus. The first one was almost perfect, which convinced me to come back for my futur stays. Unfortunately this stay has been much less pleasant, even if the team was helpful and the breakfast still great. Unfortunately : - The floor of my room 2011 was dirty with sticky things on the floor (pictures available on request) It has been fixed on Saturday - Temperature by night was up to 27 degrees, even with my window opened. A technician came to switch it to summer season, with no result (pictures available) Front desk proposes me.to change d'or à room on low level. I declined. Front desk apologized but argueed it was because it was still winter season. ??? An hotel should feel responsible to offer room with a regular temperature (around 20 degrees cc) whatever the day or the season (see Accor Hotel guidelines). As a result I did not sleep well at all for 2 days. - Last but not least : to me, one of the big assets of you hotel is the swimming pool. During Check-in, only because I ased for opening hours, I have been informed it was closed...because water was changed. A} your guests should have been informed upon booking B) It should be announced at the front desk C) This Kind operation should be done during week days, not week-end. For all these reasons, I'm sorry to confirm it has not been a very pleasant stay. Up to day: no answer from the hotel to my complain
Séjour de 2 nuits en avril 2023
Réponse de Abdullah Mutlu le 3 mai 2023
Dear Murat,We would like to thank your for your review and remind us about our service. We are deeply sorry to hear that we did not meet your standards. The satisfaction and comfort of our guests is very important to us. It is very difficult to clarify right temperature during spring time. Some room would like hot and some rooms would like to have a cold air-condition. We took this at very important consideration and fixed our air-condition system. And I promise you will not have any problem for your future stays. For your health and hygiene we have refreshed our pools water. We have made note of your feedback and have addressed your concerns with our team.We promise to give better service at your next visit. Please feel free to reach out to us with any additional questions, comments or suggestions you may have. Sincerely,Abdullah MUTLUFront Office Manager

8/10 Bien

Reda

Voyage en groupe
Les points forts : Propreté
Séjour de 2 nuits en novembre 2022
Réponse de Abdullah Mutlu le 11 déc. 2022
Dear Reda,We would like to thank your for your stay at Mövenpick Bosphorus . We are so pleased to read you enjoyed every moment of your stay. It was a pleasure to welcome you as a guest. Your comfort is so important to us and we are happy to see that we have met your expectations during your stay. Your comments have been shared with our dedicated team members.

2/10 Horrible

Yannick

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
2 eme mauvais expérience dans un Movenpick réveille 4 matin de suite par une perseuse à 8h du matin j apelle pas ça des vacances aucune excuse de l’établissement juste un merci au revoir Pommeau de la douche qui tient pas Boisons périmé depuis 1 ans dans le frigo Plus jamais
Réponse de Abdullah Mutlu le 11 nov. 2022
Dear Yannick,We are disappointed to hear that we did not meet your entire expectations during your stay. We will let our departments know about your comment to make improvements regarding your issue that you have faced. We deeply sorry and please accept our apologize. For your next visit we would like to offer special discount and we are going to up grade your room.We hope to welcome you again in the nearest future and provide a better experience for you this time.Warm Regards,

6/10 Satisfaisant

Fadoi

Séjour de 5 nuits en août 2022
Réponse de Abdullah Mutlu le 1 sept. 2022
Dear Fadoi,Dear guest,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Abdullah MUTLUFront Office Manager

2/10 Horrible

Voyageur vérifié

Voyage en famille, Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très très déçu ! Et pourtant c’était un séjour de 5 nuits pour 3 chambres au total. Aucun service digne d’un movenpick ou d’un 5 étoiles. Personnel très hautain, les chambres ne sont pas faites il faut insister et reinsister pour le ménage et qui débarque qu’à 1 voir 2 h du matin! Lit bébé sans matelas UNE HONTE! Ne change les serviettes que sur demande et déboulent à 3h du matin! Le soit disant manager se moque complètement des requêtes clients en les
Séjour de 5 nuits en août 2022
Réponse de Abdullah Mutlu le 1 sept. 2022
Dear Guest,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are disappointed to hear that we coudn't meet your entire expectations during your stay. We are so sorry for this inconvenience. We will do internal meeting and will let our colleagues know about your comment to make improvements regarding all issues you have faced.We hope to welcome you again in the nearest future and provide a better experience for you this time.Warm Regards,Cher invité,Merci beaucoup d'avoir pris le temps de partager vos commentaires avec nous et d'avoir choisi Movenpick Istanbul Bosphorus pour votre séjour à Istanbul. Nous sommes déçus d'apprendre que nous n'avons pas pu répondre à toutes vos attentes lors de votre séjour. Nous sommes vraiment désolés pour ce désagrément. Nous organiserons une réunion interne et informerons nos collègues de votre commentaire afin d'apporter des améliorations à tous les problèmes auxquels vous avez été confrontés.Nous espérons vous accueillir à nouveau dans un avenir proche et vous offrir une meilleure expérience cette fois-ci.Meilleurs voeux,Abdullah MUTLUFront Office Manager

10/10 Excellent

Francis

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top
Très belle hôtel petit déjeuner top avec une vue superbe
Séjour de 1 nuit en janvier 2022
Réponse de Movenpick Istanbul Bosphorus le 4 févr. 2022
Dear Francis, Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel. We hope to welcome you again in the nearest future. Warm Regards, Guest Relations Balca Buyukmete

10/10 Excellent

mahdi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour dans cette hôtel
Un excellent hôtel je le recommande fortement sans hésiter. Très propres ambiance chaleureuse , un personnel à l’écoute , aucun point négatif si jamais je serai de retour à Istanbul je logerai à cette hôtel sans aucun doute. Et surtout un bon rapport qualité prix , bravo à toute la direction de l’hôtel.
Séjour de 1 nuit en décembre 2019
Réponse de Guest Relation Chief le 18 déc. 2019
Cher M. Mahdi; Tout d'abord, nous tenons à vous remercier beaucoup pour vos commentaires positifs. En termes de satisfaction des clients, en tant que direction de l'hôtel, nous attachons une grande importance aux commentaires faits sur n'importe quel canal. Des commentaires particulièrement positifs nous rendent heureux et augmentent notre motivation dans notre service. Nous serons heureux de vous accueillir, nos chers invités, dans notre hôtel. notre amour. Chef des relations avec les clients Selcen Tunç

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vue imprenable sur Istanbul depuis le restaurant. Personnel au top nettoyage des chambres moyen des serviettes laisser parterre. La restauration n'est pas à la hauteur de cet hôtel
Séjour de 4 nuits en novembre 2019
Réponse de Guest Relation le 27 nov. 2019
Cher invité, Nous sommes heureux de vous accueillir dans notre hôtel. En termes de satisfaction des clients, en tant que direction de l’hôtel, nous attachons une grande importance aux commentaires formulés sur tous les canaux. Les commentaires particulièrement positifs nous rendent heureux et augmentent notre motivation à notre service. Tous les restaurants de notre hôtel appartiennent à notre hôtel et nous aimerions vous informer à ce sujet. Nous nous ferons un plaisir de vous accueillir à notre hôtel, chers invités. notre amour, Selcen Tunç

10/10 Excellent

Emin, Strasbourg

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’emplacement est idéalement situé Le personnel agréable
Séjour de 1 nuit en octobre 2019
Réponse de GUEST RELATION le 27 oct. 2019
Dear Valued Guest, Thank you so much for your review your recent stay at our hotel. First of all, we are pleased to read that you were overall satisfied with the services and facilities provided by our hotel. It is particularly warming to receive a compliment like yours, and to know that our efforts to provide superior service and hospitality are represented by all staff. We are looking forward to welcoming you in our property, once again. Sincerly Yours. SELCEN TUNC

10/10 Excellent

Damien

Séjour de 1 nuit en septembre 2019

8/10 Bien

Mehdi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de mng le 31 juil. 2019
We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2019
Réponse de mng le 3 juin 2019
We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bien

Enver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2019
Réponse de mng le 3 juin 2019
Mercure Istanbul The Plaza Bosphorus Hotel ‘da ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2019
Réponse de mng le 26 avr. 2019
We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

francois

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2018
Réponse de mng le 11 oct. 2018
Mercure Istanbul City Bosphorus Hotel ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

10/10 Excellent

Guillaume, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shopping à Istanbul
Excellent séjour à Istanbul, à proximité immédiate du mall. Le personnel de l'hôtel est dévoué. Attention à la literie trop molle

10/10 Excellent

Giovanni

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Struttura davvero bellissima, pulita, davvero eccelente...unico neo, la posizione un po scomoda per chi decide di visitare la citta da turista
Séjour de 2 nuits en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 24 mai 2024
Dear Giovanni,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Meltem YILMAZGuest Relations Supervisor

10/10 Excellent

Lucien

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice and clean
Séjour de 6 nuits en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 22 mai 2024
Dear Guest,Thank you very much for staying at our Mövenpick Bosphorus hotel and sharing your valuable comments with us. Your complimentary words about our hotel and staff made us happy. In order to provide you with the best service, our employees pay attention to the smallest details. Your comments are the greatest source of motivation and happiness for our team. Thank you very much again for your evaluation of our hotel with a wonderful Bosphorus View; We are waiting for you at Mövenpick Bosphorus on your next visit to Istanbul.Best Regards,

10/10 Excellent

Alex, Epping Forest

Voyage en famille, Voyage en groupe, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great customer service
Séjour de 3 nuits en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 19 mai 2024
Dear Guest,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Guest Relations

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall enjoyed our stay!
Séjour de 5 nuits en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 15 mai 2024
Dear Michael ,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Meltem YILMAZGuest Relations Supervisor

8/10 Bien

Monika

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, safe, in a good area of town, the staff was very polite and friendly. The property has a beautiful restaurant on top of the building with magnificent views of the city and the Bosphorus. The lobby area restaurants are convenient, however a la cart menu a bit expensive compared to eating on local neighbourhoods. Even though there is a dedicated smoking section on one side of the ground floor restaurant, the smoke and smell of cigarettes permiates through out the lobby and reception area. It is almost impossible to avoid the smoke, unfortunatelly this applies to the room I was given, the smoke came to my room thru the AC vents. My room upgrade was not as good as I expected; a small room on the 3rd floor without significant views.
Séjour de 5 nuits en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 9 mai 2024
Dear Guest,Thank you very much for staying at our Mövenpick Bosphorus hotel and sharing your valuable comments with us. Your complimentary words about our hotel and staff made us happy. In order to provide you with the best service, our employees pay attention to the smallest details. We will share with our Housekeeping department your comments about your room and smelling of our lobby. By the way, we can make upgrades according to our availability. Thank you for your understanding.Warm Regards

10/10 Excellent

Soner, Wiesloch

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super Hotel, sowohl vom Service als auch der Reinlichkeit gibt es nichts zu meckern. Das hotel ist zusätzlich wenige Minuten von der Metro und den Metrobussen entfernt.
Séjour de 4 nuits en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 8 mai 2024
Dear Soner Mercan,Thank you very much for staying at our Mövenpick Bosphorus hotel and sharing your valuable comment with us.Your complimentary words about our hotel and staff made us happy. In order to provide you with the best service, our employees pay attention to the smallest details. Your comments are the greatest source of motivation and happiness for our team.Thank you very much for your evaluation of the location of our hotel with its wonderful Bosphorus View;We are waiting for you at Mövenpick Bosphorus on your next visit to Istanbul.Regards,

10/10 Excellent

Hamza

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 16 mai 2024
Dear Guest,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,

10/10 Excellent

Frank

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place good staff Cappuccino at 200 lira is a bit expensive
Séjour de 1 nuit en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 12 mai 2024
Dear guest,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Guest Relations

10/10 Excellent

Eda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hersey harika
Séjour de 1 nuit en avril 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 6 mai 2024
Sayın Eda Hatipoğlu,Mövenpick İstanbul Bosphorus Otel'i tercih ettiğiniz ve değerli vaktinizi ayırıp geri bildiriminizi bizlerle paylaştığınız için teşekkür ederiz. Konaklamanızın güzel geçtiğini öğrenmek bizler için mutluluk kaynağı olmuştur.Siz değerli misafirlerimizi tekrar otelimizde ağırlamaktan mutluluk duyacağız.Sevgilerimizle,Meltem YILMAZMisafir İlişkileri Şefi

10/10 Excellent

Siamak

Séjour de 4 nuits en avril 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 19 mai 2024
Dear Guest,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,

8/10 Bien

Tina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a convenient space for my friend who visited from London
Séjour de 4 nuits en avril 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 6 mai 2024
Dear Guest,Thank you very much for staying at our Mövenpick Bosphorus hotel and sharing your valuable comments with us. Your complimentary words about our hotel and staff made us happy. In order to provide you with the best service, our employees pay attention to the smallest details. Your comments are the greatest source of motivation and happiness for our team. Thank you very much again for your evaluation of our hotel with a wonderful Bosphorus View; We are waiting for you at Mövenpick Bosphorus on your next visit to Istanbul.Best Regards,Melika MALEKIGuest Relation

10/10 Excellent

Victor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff made a difference. Food in the restaurants were excellent. Will stay again.
Séjour de 1 nuit en avril 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 25 avr. 2024
Dear Victor ,It was so rewarding to read your positive comments, which we truly appreciate your good reviews show that our continuous efforts are going in the right direction. As a team, we always strive to meet our guests' expectations and to provide them with unforgettable experiences. So, we highly value your kind feedback and we will be more than happy to welcome you back again in the near future.Warm regards,Meltem YILMAZGuest Relations Supervisor

8/10 Bien

Harun

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Die Angestellten des Hotels waren sehr nett und zuvorkommend. Negativ wurde bewertet, dass wir täglich für den “Vale“ zahlen mussten.
Séjour de 2 nuits en avril 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 18 avr. 2024
Dear Guest Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.I want to explain otopark issue. Our building does not have any parking place physically. That's why, we are working with a valet company. The valet service is charging daily.Warm Regards

10/10 Excellent

Sawsan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Every things was excellent thank you all thanks to everyone working in the hotel you all was amazing
Séjour de 19 nuits en mars 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 9 avr. 2024
Dear Guest,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,

10/10 Excellent

Betül

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Es war sehr toll, war bequem, Personal immer hilfsbereit, Spa und Saune Bereich nicht überstürmt genau perfect, angenehme Atmosphäre, wenn man es elegant, stressfrei, entspannend und ruhig haben möchte, die perfekte Auswahl. Sehr moderne und luxeriöse Ausstattung. PS: der Italiener im Obersten Geschoss mit einem exellenten Aussicht nicht verpassen, Essen war eine 12/10😍
Séjour de 5 nuits en mars 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 31 mars 2024
Dear Guest, We are so happy to see the excellent rating and happier to know that you had a flawless accommodation among us. We do work hard to provide our guests with smooth times, professional services and comfortable ambience, to ensure that they leave us carrying great memories. We will be looking forward to have you among us soon for just an amazing experience. Kind regards,

8/10 Bien

ALI

Séjour de 1 nuit en février 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 17 avr. 2024
Sayın Ali Matur,Mövenpick İstanbul Bosphorus Otel'i tercih ettiğiniz ve değerli vaktinizi ayırıp geri bildiriminizi bizlerle paylaştığınız için teşekkür ederiz. Konaklamanızın güzel geçtiğini öğrenmek bizler için mutluluk kaynağı olmuştur.Siz değerli misafirlerimizi tekrar otelimizde ağırlamaktan mutluluk duyacağız.Sevgilerimizle,Meltem YILMAZMisafir İlişkileri Şefi

10/10 Excellent

Edward

Séjour de 2 nuits en octobre 2023
Réponse de Mövenpick Hotel Istanbul Bosphorus le 23 févr. 2024
Dear Edward Danon,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Meltem YILMAZGuest Relations Supervisor

6/10 Satisfaisant

Osman

Séjour de 1 nuit en février 2024

10/10 Excellent

Senol

Séjour de 3 nuits en février 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 21 févr. 2024
Dear Jennifer Matern,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about how you enjoy your stay in our hotelWe hope to welcome you again .Warm Regards,Melika MALEKIGuest Relations

10/10 Excellent

Teyfik

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bazı personelleri için hizmet içi eğitime tabi tutmaları ve adabu muhahaşet kurallarını öğretmeleri gerekiyor.Konaklama esnasında bana yaşatılan sıkıntı ilerleyen dönemlerde diğer konaklayacak misafirlerin yaşamaması dileklerimle.
Séjour de 3 nuits en février 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 10 févr. 2024
Sayın Teyfik Ölmez,Mövenpick İstanbul Bosphorus Otel'i tercih ettiğiniz ve değerli vaktinizi ayırıp geri bildiriminizi bizlerle paylaştığınız için teşekkür ederiz. Konaklamanızın beklentilerinizi tam olarak karşılamadığını üzülerek öğrenmiş bulunmaktayız. Değerlendirmeniz gerekli aksiyonu almak üzere ilgili departmanlar ile paylaşılmıştır.Sizleri yeniden otelimizde ağırlamak ve daha iyi bir hizmet sunabilmek isteriz. Saygılarımızla,Meltem YILMAZMisafir İlişkileri Şefi

10/10 Excellent

Giulia

Séjour de 2 nuits en février 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 9 févr. 2024
Dear Giulia Savul,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Meltem YILMAZGuest Relations Supervisor

10/10 Excellent

Emir

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hospitality
Séjour de 2 nuits en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 6 févr. 2024
Dear Emir Kasaboglu,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Meltem YILMAZGuest Relations Supervisor

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Her şey süperdi
Séjour de 2 nuits en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 31 janv. 2024
Dear guest,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,

10/10 Excellent

Tuba

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 27 janv. 2024
Dear Tuba Atakan,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Meltem YILMAZGuest Relations Supervisor

8/10 Bien

Efe

Séjour de 1 nuit en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 21 janv. 2024
Sayın Efe Nalbantoğlu,Mövenpick İstanbul Bosphorus Otel'i tercih ettiğiniz ve değerli vaktinizi ayırıp geri bildiriminizi bizlerle paylaştığınız için teşekkür ederiz. Konaklamanızın güzel geçtiğini öğrenmek bizler için mutluluk kaynağı olmuştur.Siz değerli misafirlerimizi tekrar otelimizde ağırlamaktan mutluluk duyacağız.Sevgilerimizle,Misafir İlişkileri Şefi

10/10 Excellent

babak

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I took a room with city view , they have Italian restaurant on the rooftop with a beautiful view and delicious foods , the stuff at the reception were friendly and helpful .
View from fifteenth floor
Séjour de 2 nuits en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 16 janv. 2024
Dear Babak Jannesar,Thank you for the wonderful feedback on your recent stay with us. I am so happy to hear that your experience was remarkable our staff takes a lot of pride in the service we provide on a daily basis! It is also lovely to learn how much you enjoyed our hotel with spectacular view. It was our immense pleasure to host you and we look forward to welcoming you back again soon! Sincerely,Meltem YILMAZGuest Relations Supervisor

10/10 Excellent

Gokhan, Bedum

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stay Exceptional stay at the hotel! Impeccable service, luxurious amenities, and a welcoming atmosphere made our experience unforgettable. The attention to detail and friendly staff created a perfect home away from home. Can't wait to return!
Séjour de 2 nuits en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 13 janv. 2024
Dear Guest We are so happy to see the excellent rating and happy to know that you had a flawless accommodation among us. We do work hard to provide our guests with smooth times, professional services, and a comfortable ambiance, to ensure that they leave us carrying great memories. We will be looking forward to having you among us soon for just an amazing experience. Kind regards, İremsu YILMAZGuest Relations

10/10 Excellent

Alex, Epping Forest

Séjour de 2 nuits en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 14 janv. 2024
Dear Guest,Thank you for reviewing your recent stay at our hotel. It is wonderful to know that we were able to make your stay remarkable, especially that our main goal is to deliver high services that will meet the guest's expectations.We highly appreciate your review and will be looking forward to welcome you back in the near future.Sincerely,İremsu YILMAZGuest Relations

10/10 Excellent

Aveen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
The staff was amazing very professional and welcoming the whole time
Séjour de 3 nuits en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 13 janv. 2024
Dear Guest We are so happy to see the excellent rating and happy to know that you had a flawless accommodation among us. We do work hard to provide our guests with smooth times, professional services, and a comfortable ambiance, to ensure that they leave us carrying great memories. We will be looking forward to having you among us soon for just an amazing experience. Kind regards, İremsu YILMAZ Guest Relations

10/10 Excellent

eral

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best in istanbul
Séjour de 1 nuit en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 9 janv. 2024
Dear Eral Akkurt,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Meltem YILMAZGuest Relations Supervisor

10/10 Excellent

AHMET FARUK

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 9 janv. 2024
Dear Guest,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel location and expecialy with our delicious breakfast.We hope to welcome you again in the nearest future.Warm Regards,İremsu YILMAZGuest Relations

10/10 Excellent

Mojgan

Séjour de 5 nuits en décembre 2023
Réponse de Mövenpick Hotel Istanbul Bosphorus le 9 janv. 2024
Dear Guest,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel location and expecialy with our delicious breakfast.We hope to welcome you again in the nearest future.Warm Regards,İremsu YILMAZGuest Relations