Avis sur Mövenpick Hotel Istanbul Bosphorus
Mövenpick Hotel Istanbul Bosphorus
Barbaros Bulvari 165, Besiktas, Istanbul, Istanbul
Avis
8,8
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
9,0/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Mövenpick Hotel Istanbul Bosphorus le 11 mai 2024
Dear Guest,Thank you very much for staying at our Mövenpick Bosphorus hotel and sharing your valuable comments with us. Your complimentary words about our hotel and staff made us happy. In order to provide you with the best service, our employees pay attention to the smallest details. Your comments are the greatest source of motivation and happiness for our team. Thank you very much again for your evaluation of our hotel with a wonderful Bosphorus View; We are waiting for you at Mövenpick Bosphorus on your next visit to Istanbul.Best Regards,
10/10 Excellent
christian
2 nov. 2023
christian
Séjour de 2 nuits en octobre 2023
Réponse de Mövenpick Hotel Istanbul Bosphorus le 2 nov. 2023
Dear guest,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,İremsu YILMAZGuest Relations
6/10 Satisfaisant
Didier
3 mai 2023
Les points forts : Propreté et confort de la chambre
Not very pleasant stay this time
Didier
Séjour de 2 nuits en avril 2023
Réponse de Abdullah Mutlu le 3 mai 2023
Dear Murat,We would like to thank your for your review and remind us about our service. We are deeply sorry to hear that we did not meet your standards. The satisfaction and comfort of our guests is very important to us. It is very difficult to clarify right temperature during spring time. Some room would like hot and some rooms would like to have a cold air-condition. We took this at very important consideration and fixed our air-condition system. And I promise you will not have any problem for your future stays. For your health and hygiene we have refreshed our pools water. We have made note of your feedback and have addressed your concerns with our team.We promise to give better service at your next visit. Please feel free to reach out to us with any additional questions, comments or suggestions you may have. Sincerely,Abdullah MUTLUFront Office Manager
8/10 Bien
Reda
Voyage en groupe
2 déc. 2022
Les points forts : Propreté
Reda
Séjour de 2 nuits en novembre 2022
Réponse de Abdullah Mutlu le 11 déc. 2022
Dear Reda,We would like to thank your for your stay at Mövenpick Bosphorus . We are so pleased to read you enjoyed every moment of your stay. It was a pleasure to welcome you as a guest. Your comfort is so important to us and we are happy to see that we have met your expectations during your stay. Your comments have been shared with our dedicated team members.
2/10 Horrible
Yannick
Voyage en famille
10 nov. 2022
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Yannick
Réponse de Abdullah Mutlu le 11 nov. 2022
Dear Yannick,We are disappointed to hear that we did not meet your entire expectations during your stay. We will let our departments know about your comment to make improvements regarding your issue that you have faced. We deeply sorry and please accept our apologize. For your next visit we would like to offer special discount and we are going to up grade your room.We hope to welcome you again in the nearest future and provide a better experience for you this time.Warm Regards,
6/10 Satisfaisant
Fadoi
30 août 2022
Fadoi
Séjour de 5 nuits en août 2022
Réponse de Abdullah Mutlu le 1 sept. 2022
Dear Fadoi,Dear guest,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Abdullah MUTLUFront Office Manager
2/10 Horrible
Voyageur vérifié
Voyage en famille, Voyage en groupe
29 août 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en août 2022
Réponse de Abdullah Mutlu le 1 sept. 2022
Dear Guest,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are disappointed to hear that we coudn't meet your entire expectations during your stay. We are so sorry for this inconvenience. We will do internal meeting and will let our colleagues know about your comment to make improvements regarding all issues you have faced.We hope to welcome you again in the nearest future and provide a better experience for you this time.Warm Regards,Cher invité,Merci beaucoup d'avoir pris le temps de partager vos commentaires avec nous et d'avoir choisi Movenpick Istanbul Bosphorus pour votre séjour à Istanbul. Nous sommes déçus d'apprendre que nous n'avons pas pu répondre à toutes vos attentes lors de votre séjour. Nous sommes vraiment désolés pour ce désagrément. Nous organiserons une réunion interne et informerons nos collègues de votre commentaire afin d'apporter des améliorations à tous les problèmes auxquels vous avez été confrontés.Nous espérons vous accueillir à nouveau dans un avenir proche et vous offrir une meilleure expérience cette fois-ci.Meilleurs voeux,Abdullah MUTLUFront Office Manager
10/10 Excellent
Francis
Voyage en groupe
4 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top
Francis
Séjour de 1 nuit en janvier 2022
Réponse de Movenpick Istanbul Bosphorus le 4 févr. 2022
Dear Francis,
Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.
We hope to welcome you again in the nearest future.
Warm Regards,
Guest Relations
Balca Buyukmete
10/10 Excellent
mahdi
17 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour dans cette hôtel
mahdi
Séjour de 1 nuit en décembre 2019
Réponse de Guest Relation Chief le 18 déc. 2019
Cher M. Mahdi;
Tout d'abord, nous tenons à vous remercier beaucoup pour vos commentaires positifs. En termes de satisfaction des clients, en tant que direction de l'hôtel, nous attachons une grande importance aux commentaires faits sur n'importe quel canal. Des commentaires particulièrement positifs nous rendent heureux et augmentent notre motivation dans notre service. Nous serons heureux de vous accueillir, nos chers invités, dans notre hôtel.
notre amour.
Chef des relations avec les clients
Selcen Tunç
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
25 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en novembre 2019
Réponse de Guest Relation le 27 nov. 2019
Cher invité,
Nous sommes heureux de vous accueillir dans notre hôtel.
En termes de satisfaction des clients, en tant que direction de l’hôtel, nous attachons une grande importance aux commentaires formulés sur tous les canaux. Les commentaires particulièrement positifs nous rendent heureux et augmentent notre motivation à notre service. Tous les restaurants de notre hôtel appartiennent à notre hôtel et nous aimerions vous informer à ce sujet.
Nous nous ferons un plaisir de vous accueillir à notre hôtel, chers invités.
notre amour,
Selcen Tunç
10/10 Excellent
Emin, Strasbourg
Voyage en groupe
23 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emin
Séjour de 1 nuit en octobre 2019
Réponse de GUEST RELATION le 27 oct. 2019
Dear Valued Guest,
Thank you so much for your review your recent stay at our hotel. First of all, we are pleased to read that you were overall satisfied with the services and facilities provided by our hotel. It is particularly warming to receive a compliment like yours, and to know that our efforts to provide superior service and hospitality are represented by all staff.
We are looking forward to welcoming you in our property, once again.
Sincerly Yours.
SELCEN TUNC
10/10 Excellent
Damien
22 sept. 2019
Damien
Séjour de 1 nuit en septembre 2019
8/10 Bien
Mehdi
29 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mehdi
Séjour de 1 nuit en juillet 2019
Réponse de mng le 31 juil. 2019
We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus Hotel.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
10/10 Excellent
David
29 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 1 nuit en mai 2019
Réponse de mng le 3 juin 2019
We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus Hotel.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
8/10 Bien
Enver
25 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enver
Séjour de 2 nuits en mai 2019
Réponse de mng le 3 juin 2019
Mercure Istanbul The Plaza Bosphorus Hotel ‘da ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.
Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir.
Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.
Saygılarımızla,
8/10 Bien
Voyageur vérifié
25 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en avril 2019
Réponse de mng le 26 avr. 2019
We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus Hotel.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
10/10 Excellent
francois
8 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
francois
Séjour de 4 nuits en octobre 2018
Réponse de mng le 11 oct. 2018
Mercure Istanbul City Bosphorus Hotel ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.
Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir.
Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.
Saygılarımızla,
10/10 Excellent
Guillaume, Paris
3 déc. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shopping à Istanbul
Guillaume
10/10 Excellent
Giovanni
Voyage en groupe
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Giovanni
Séjour de 2 nuits en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 24 mai 2024
Dear Giovanni,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Meltem YILMAZGuest Relations Supervisor
10/10 Excellent
Lucien
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lucien
Séjour de 6 nuits en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 22 mai 2024
Dear Guest,Thank you very much for staying at our Mövenpick Bosphorus hotel and sharing your valuable comments with us. Your complimentary words about our hotel and staff made us happy. In order to provide you with the best service, our employees pay attention to the smallest details. Your comments are the greatest source of motivation and happiness for our team. Thank you very much again for your evaluation of our hotel with a wonderful Bosphorus View; We are waiting for you at Mövenpick Bosphorus on your next visit to Istanbul.Best Regards,
10/10 Excellent
Alex, Epping Forest
Voyage en famille, Voyage en groupe, Voyage d’affaires, Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alex
Séjour de 3 nuits en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 19 mai 2024
Dear Guest,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Guest Relations
10/10 Excellent
Michael
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 5 nuits en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 15 mai 2024
Dear Michael ,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Meltem YILMAZGuest Relations Supervisor
8/10 Bien
Monika
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Monika
Séjour de 5 nuits en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 9 mai 2024
Dear Guest,Thank you very much for staying at our Mövenpick Bosphorus hotel and sharing your valuable comments with us. Your complimentary words about our hotel and staff made us happy. In order to provide you with the best service, our employees pay attention to the smallest details. We will share with our Housekeeping department your comments about your room and smelling of our lobby. By the way, we can make upgrades according to our availability. Thank you for your understanding.Warm Regards
10/10 Excellent
Soner, Wiesloch
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Soner
Séjour de 4 nuits en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 8 mai 2024
Dear Soner Mercan,Thank you very much for staying at our Mövenpick Bosphorus hotel and sharing your valuable comment with us.Your complimentary words about our hotel and staff made us happy. In order to provide you with the best service, our employees pay attention to the smallest details. Your comments are the greatest source of motivation and happiness for our team.Thank you very much for your evaluation of the location of our hotel with its wonderful Bosphorus View;We are waiting for you at Mövenpick Bosphorus on your next visit to Istanbul.Regards,
10/10 Excellent
Hamza
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hamza
Séjour de 2 nuits en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 16 mai 2024
Dear Guest,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,
10/10 Excellent
Frank
Voyage d’affaires
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Frank
Séjour de 1 nuit en mai 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 12 mai 2024
Dear guest,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Guest Relations
10/10 Excellent
Eda
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eda
Séjour de 1 nuit en avril 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 6 mai 2024
Sayın Eda Hatipoğlu,Mövenpick İstanbul Bosphorus Otel'i tercih ettiğiniz ve değerli vaktinizi ayırıp geri bildiriminizi bizlerle paylaştığınız için teşekkür ederiz. Konaklamanızın güzel geçtiğini öğrenmek bizler için mutluluk kaynağı olmuştur.Siz değerli misafirlerimizi tekrar otelimizde ağırlamaktan mutluluk duyacağız.Sevgilerimizle,Meltem YILMAZMisafir İlişkileri Şefi
10/10 Excellent
Siamak
29 avr. 2024
Siamak
Séjour de 4 nuits en avril 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 19 mai 2024
Dear Guest,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,
8/10 Bien
Tina
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tina
Séjour de 4 nuits en avril 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 6 mai 2024
Dear Guest,Thank you very much for staying at our Mövenpick Bosphorus hotel and sharing your valuable comments with us. Your complimentary words about our hotel and staff made us happy. In order to provide you with the best service, our employees pay attention to the smallest details. Your comments are the greatest source of motivation and happiness for our team. Thank you very much again for your evaluation of our hotel with a wonderful Bosphorus View; We are waiting for you at Mövenpick Bosphorus on your next visit to Istanbul.Best Regards,Melika MALEKIGuest Relation
10/10 Excellent
Victor
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Victor
Séjour de 1 nuit en avril 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 25 avr. 2024
Dear Victor ,It was so rewarding to read your positive comments, which we truly appreciate your good reviews show that our continuous efforts are going in the right direction. As a team, we always strive to meet our guests' expectations and to provide them with unforgettable experiences. So, we highly value your kind feedback and we will be more than happy to welcome you back again in the near future.Warm regards,Meltem YILMAZGuest Relations Supervisor
8/10 Bien
Harun
Voyage en famille avec de jeunes enfants
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Harun
Séjour de 2 nuits en avril 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 18 avr. 2024
Dear Guest Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.I want to explain otopark issue. Our building does not have any parking place physically. That's why, we are working with a valet company. The valet service is charging daily.Warm Regards
10/10 Excellent
Sawsan
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sawsan
Séjour de 19 nuits en mars 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 9 avr. 2024
Dear Guest,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,
10/10 Excellent
Betül
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Betül
Séjour de 5 nuits en mars 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 31 mars 2024
Dear Guest, We are so happy to see the excellent rating and happier to know that you had a flawless accommodation among us. We do work hard to provide our guests with smooth times, professional services and comfortable ambience, to ensure that they leave us carrying great memories. We will be looking forward to have you among us soon for just an amazing experience. Kind regards,
8/10 Bien
ALI
27 mars 2024
ALI
Séjour de 1 nuit en février 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 17 avr. 2024
Sayın Ali Matur,Mövenpick İstanbul Bosphorus Otel'i tercih ettiğiniz ve değerli vaktinizi ayırıp geri bildiriminizi bizlerle paylaştığınız için teşekkür ederiz. Konaklamanızın güzel geçtiğini öğrenmek bizler için mutluluk kaynağı olmuştur.Siz değerli misafirlerimizi tekrar otelimizde ağırlamaktan mutluluk duyacağız.Sevgilerimizle,Meltem YILMAZMisafir İlişkileri Şefi
10/10 Excellent
Edward
22 févr. 2024
Edward
Séjour de 2 nuits en octobre 2023
Réponse de Mövenpick Hotel Istanbul Bosphorus le 23 févr. 2024
Dear Edward Danon,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Meltem YILMAZGuest Relations Supervisor
6/10 Satisfaisant
Osman
22 févr. 2024
Osman
Séjour de 1 nuit en février 2024
10/10 Excellent
Senol
20 févr. 2024
Senol
Séjour de 3 nuits en février 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 21 févr. 2024
Dear Jennifer Matern,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about how you enjoy your stay in our hotelWe hope to welcome you again .Warm Regards,Melika MALEKIGuest Relations
10/10 Excellent
Teyfik
Voyage d’affaires
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Teyfik
Séjour de 3 nuits en février 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 10 févr. 2024
Sayın Teyfik Ölmez,Mövenpick İstanbul Bosphorus Otel'i tercih ettiğiniz ve değerli vaktinizi ayırıp geri bildiriminizi bizlerle paylaştığınız için teşekkür ederiz. Konaklamanızın beklentilerinizi tam olarak karşılamadığını üzülerek öğrenmiş bulunmaktayız. Değerlendirmeniz gerekli aksiyonu almak üzere ilgili departmanlar ile paylaşılmıştır.Sizleri yeniden otelimizde ağırlamak ve daha iyi bir hizmet sunabilmek isteriz. Saygılarımızla,Meltem YILMAZMisafir İlişkileri Şefi
10/10 Excellent
Giulia
7 févr. 2024
Giulia
Séjour de 2 nuits en février 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 9 févr. 2024
Dear Giulia Savul,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Meltem YILMAZGuest Relations Supervisor
10/10 Excellent
Emir
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emir
Séjour de 2 nuits en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 6 févr. 2024
Dear Emir Kasaboglu,Thank you very much for taking the time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Meltem YILMAZGuest Relations Supervisor
10/10 Excellent
Voyageur vérifié
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 31 janv. 2024
Dear guest,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,
10/10 Excellent
Tuba
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tuba
Séjour de 1 nuit en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 27 janv. 2024
Dear Tuba Atakan,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Meltem YILMAZGuest Relations Supervisor
8/10 Bien
Efe
19 janv. 2024
Efe
Séjour de 1 nuit en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 21 janv. 2024
Sayın Efe Nalbantoğlu,Mövenpick İstanbul Bosphorus Otel'i tercih ettiğiniz ve değerli vaktinizi ayırıp geri bildiriminizi bizlerle paylaştığınız için teşekkür ederiz. Konaklamanızın güzel geçtiğini öğrenmek bizler için mutluluk kaynağı olmuştur.Siz değerli misafirlerimizi tekrar otelimizde ağırlamaktan mutluluk duyacağız.Sevgilerimizle,Misafir İlişkileri Şefi
10/10 Excellent
babak
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
babak
Séjour de 2 nuits en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 16 janv. 2024
Dear Babak Jannesar,Thank you for the wonderful feedback on your recent stay with us. I am so happy to hear that your experience was remarkable our staff takes a lot of pride in the service we provide on a daily basis! It is also lovely to learn how much you enjoyed our hotel with spectacular view. It was our immense pleasure to host you and we look forward to welcoming you back again soon! Sincerely,Meltem YILMAZGuest Relations Supervisor
10/10 Excellent
Gokhan, Bedum
13 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gokhan
Séjour de 2 nuits en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 13 janv. 2024
Dear Guest We are so happy to see the excellent rating and happy to know that you had a flawless accommodation among us. We do work hard to provide our guests with smooth times, professional services, and a comfortable ambiance, to ensure that they leave us carrying great memories. We will be looking forward to having you among us soon for just an amazing experience. Kind regards, İremsu YILMAZGuest Relations
10/10 Excellent
Alex, Epping Forest
13 janv. 2024
Alex
Séjour de 2 nuits en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 14 janv. 2024
Dear Guest,Thank you for reviewing your recent stay at our hotel. It is wonderful to know that we were able to make your stay remarkable, especially that our main goal is to deliver high services that will meet the guest's expectations.We highly appreciate your review and will be looking forward to welcome you back in the near future.Sincerely,İremsu YILMAZGuest Relations
10/10 Excellent
Aveen
Voyage en famille
13 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
Aveen
Séjour de 3 nuits en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 13 janv. 2024
Dear Guest We are so happy to see the excellent rating and happy to know that you had a flawless accommodation among us. We do work hard to provide our guests with smooth times, professional services, and a comfortable ambiance, to ensure that they leave us carrying great memories. We will be looking forward to having you among us soon for just an amazing experience. Kind regards, İremsu YILMAZ Guest Relations
10/10 Excellent
eral
Voyage en famille
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
eral
Séjour de 1 nuit en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 9 janv. 2024
Dear Eral Akkurt,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Meltem YILMAZGuest Relations Supervisor
10/10 Excellent
AHMET FARUK
Voyage d’affaires
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AHMET FARUK
Séjour de 1 nuit en janvier 2024
Réponse de Mövenpick Hotel Istanbul Bosphorus le 9 janv. 2024
Dear Guest,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel location and expecialy with our delicious breakfast.We hope to welcome you again in the nearest future.Warm Regards,İremsu YILMAZGuest Relations
10/10 Excellent
Mojgan
3 janv. 2024
Mojgan
Séjour de 5 nuits en décembre 2023
Réponse de Mövenpick Hotel Istanbul Bosphorus le 9 janv. 2024
Dear Guest,Thank you very much for taking time to share your feedback with us and for choosing Movenpick Istanbul Bosphorus for your stay in Istanbul. We are happy to hear your positive feedback about our hotel location and expecialy with our delicious breakfast.We hope to welcome you again in the nearest future.Warm Regards,İremsu YILMAZGuest Relations