Family Room with Terrace | Terrasse/Patio

Avis sur Hotel Poem

Hotel Poem
Akbiyik Cad. Terbiyik Sok. No 12, Sultanahmet Fatih, Istanbul

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 91 avis sur 106." "
Note des voyageurs de 8 (Bien), d’après 11 avis sur 106." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 106." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 106." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 106." "

9,8/10

Propreté

9,8/10

Personnel et service

9,2/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,8/10

Écoresponsabilité

Avis

10/10 Excellent

VALERIE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emplacement idéal, petit déjeuner charmant, accueil très sympa, très propre
Séjour de 4 nuits en mai 2024

10/10 Excellent

Pierre

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L'hôtel est accueillant comme son personnel. La prestation est simple mais professionnelle. très chaleureuse et d une grande propreté Beaucoup de gentillesse et d'entraide pour des touristes à Istanbul Le quartier est d'ailleurs complètement idéal dans ce cadre-là
Séjour de 6 nuits en avril 2024
Réponse de Hotel Poem Family le 20 avr. 2024
Dear Pierre, Thank you for your kind words about your experience at Hotel Poem. We're delighted to hear that you found our staff welcoming and our service professional. Providing a warm and clean environment for our guests is essential to us, and we're pleased to know that you appreciated it.Our team takes pride in offering assistance and kindness to all our guests, especially those exploring Istanbul for the first time. We're glad that you found our neighborhood ideal for your stay, and we hope it added to the overall enjoyment of your time in Istanbul.Should you return to the city in the future, we would be honored to welcome you back to Hotel Poem.Warm regards,Hotel Poem Family

10/10 Excellent

Nathalie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
C’est hôtel est un petit bijoux
Petit hôtel de 19 chambres très joliment décorées. Emplacement idéal proche des attractions dans le quartier historique. L’hôtel ne dispose pas de restaurant mais ce n’est pas un inconvénient car vous trouvez beaucoup de restaurants dans le quartier à quelques minutes à pied. Le petit déjeuner (plutôt salé) est vraiment délicieux. Nous validons à 100%
Chambre vue mer
Façade de l’hôtel
Façade de l’hôtel
Pièce d’accueil proche de la réception
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Poem Family le 5 nov. 2023
Dear Nathalie, We appreciate your wonderful review of our small boutique hotel! It's great to hear that you enjoyed our ideal location and delicious breakfast. Thank you for your recommendation, and we hope to welcome you back in the future.Warmest regards,Hotel Poem Family

10/10 Excellent

Olivier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Petit hôtel très charmant et original
Très bon hôtel, décoré avec goût. Nous avons été très bien accueillis et conseillés pour les restaurants. L’hôtel est très bien situé.
Séjour de 1 nuit en mai 2023
Réponse de Hotel Poem Family le 1 juin 2023
Dear Olivier, Thank you very much for taking the time to share your valuable opinion with us. We are delighted to hear that you enjoyed our unique decor, our convenient location and the hospitality of our staff. We would be pleased to welcome you again at Hotel Poem!Warmest regards, Hotel Poem Family

10/10 Excellent

Davud

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2021
Réponse de Hotel Poem Family le 4 déc. 2021
Dear Davud, Thanks a lot for rating us, it is your heartfelt feedbacks that motivate us to do better. Warmest regards, Hotel Poem Family

10/10 Excellent

Muriel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service attentionné hôtel tres bien placé
Séjour de 2 nuits en mars 2020
Réponse de Hotel Poem Family le 14 mars 2020
Dear Muriel, We would like to thank you for your kind words. We always try to make our guests feel the home comfort. Your review made us flattered. You will always be welcomed in Hotel Poem! Best Regards,

10/10 Excellent

Johanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2020
Réponse de Hotel Poem Family le 12 mars 2020
Dear Johanna, We would like to thank you for your kind review. We do our best to host you perfectly. You will always be welcomed in Hotel Poem! Best Regards

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je recommande cet établissement
l'hôtel est situé à 5 min à pied des sites principaux (palais topkapi, mosquée bleue, sainte-Sophie...) Très bon petit déjeuner. Le personnel est très serviable. l'établissement est très propre
Séjour de 3 nuits en novembre 2019
Réponse de poem hotel le 30 nov. 2019
Dear Patricia, We would like to thank you for your review about the Poem Hotel. We appreciate your kind comments. We will be very happy to welcome you again with the same passion in the Poem Hotel. Kind Regards, POEM HOTEL

10/10 Excellent

LOUTFI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beau séjour à Sultanahmet
Hotel sympa dans un endroit très calme tout près (environ 5 minutes de marche) de la mosquée bleu et de la cathédrale aya sophia. La chambre est bien agencée avec une belle salle de bain très propre. (douche magnifique). Seul point à améliorer c'est le petit déjeuner qui ,pour moi, reste limite. Le personnel est chaleureux et serviable. Le bus pour l'aéroport est juste à côté toutes les demi-heures. Sincèrement l'endroit est magnifique au coeur du centre historique d'Istanbul.
Séjour de 7 nuits en avril 2019

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Arif YILDIRIM le 20 mai 2024
Dear David,Thank you so much for your positive rating! We appreciate your feedback and are delighted to know you had a pleasant stay with us.We look forward to welcoming you again in the future.Best regards,Hotel Poem Team

10/10 Excellent

Lydia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Hotel Poem hat uns außerordentlich gut gefallen. Das Hotel u. die Zimmer sind liebevoll und originell eingerichtet, das Frühstück war hervorragend und die Lage ist für einen Städtetrip perfekt. Die Zimmergröße war erstaunlich großzügig und der kleine Patio herrlich um abends draußen noch etwas zu entspannen. Wir wurden überaus freundlich behandelt und haben uns dort sehr wohl gefühlt. Highly recommended!!!
Séjour de 6 nuits en mars 2024
Réponse de Hotel Poem Family le 20 avr. 2024
Dear Lydia, Thank you for your glowing review of Hotel Poem! We're thrilled to hear that you enjoyed your stay with us.It's wonderful to know that you appreciated the lovingly and originally furnished rooms, as well as the excellent breakfast we offer. We take great care in ensuring our guests have a comfortable and enjoyable dining experience, so it's rewarding to hear that you found it to be excellent.We're delighted that you found the location to be perfect for your city trip, and that you enjoyed the surprisingly spacious room size and the small patio for relaxing in the evening. Providing a comfortable and welcoming atmosphere for our guests is important to us, so we're pleased to hear that you felt extremely comfortable during your stay.Thank you for recommending Hotel Poem! It was our pleasure to have you as our guest, and we hope to welcome you back again in the future.Warm regards,Hotel Poem Family

10/10 Excellent

Nauman

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed at Hotel Poem on a one day layover in Istanbul and it was the best choice! From the moment I entered, the reception staff were so pleasant, welcoming and kind. Within 5 minutes, I was given the most charming room! The staff were very helpful in giving directions to the nearby tourist sites. I was pleased that throughout my stay, they did not try to upsell any add on services. The washroom had the rainfall shower which was so refreshing! I got ready to go to Sultanahment Mosque and the Aya Sophia. These two historic sites were a short 7 to 8 minute walk away from Hotel Poem. The area around the hotel is filled with restaurants, hotels, and a mini bazaar. As a solo traveller, I felt safe and had no trouble navigating as almost everyone spoke English. The hotel at night was very peaceful and quiet. Great to get a good night's sleep. In the morning, the most pleasant surprise was the complimentary breakfast, which was a feast! The cafeteria staff were all very kind and attentive. I would highly recommend you to choose Hotel Poem for your next stay in Istanbul's Fatih district.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Poem Family le 20 avr. 2024
Dear Nauman, Thank you for sharing your wonderful experience at Hotel Poem during your layover in Istanbul! We're delighted to hear that you enjoyed your stay from the moment you arrived. Providing a warm and welcoming atmosphere for our guests is something we take great pride in. It's fantastic to hear that you found our staff helpful and accommodating, and that you appreciated the charm of your room and the convenience of the rainfall shower.We're also glad that our location made it easy for you to explore nearby attractions like the Sultanahmet Mosque and Aya Sophia, and that you felt safe and comfortable navigating the area as a solo traveler. It's wonderful to hear that you had a peaceful and quiet night's sleep, allowing you to recharge for your adventures the next day.And of course, we're thrilled that you enjoyed our complimentary breakfast! We strive to provide a delicious and satisfying start to the day for all our guests.Thank you for recommending Hotel Poem to others, and we hope to have the pleasure of welcoming you back on your next visit to Istanbul's Fatih district!Warm regards,Hotel Poem Family

10/10 Excellent

Abdurrahman

Séjour de 2 nuits en février 2024
Réponse de Hotel Poem Family le 25 févr. 2024
Dear Abdurrahman, Many thanks for your valuable review. We appreciate your positive feedback and we would be happy to welcome you again at Hotel Poem!Warmest regards, Hotel Poem Family

10/10 Excellent

Ahmed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful hotel
Our stay was amazing we stayed at the penthouse, the views are breathtaking and the breakfast was really nice. The hotel is walking distance to the major sights in Istanbul which was very convenient. Mr Arif the manager offered us great help through multiple things that we needed to do around Istanbul. It was a pleasant stay and definitely will be coming back. Thanks Hotel Poem for giving us a great experience!
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Poem Family le 19 janv. 2024
Dear Ahmed, Thank you so much for taking the time to share your wonderful experience at Hotel Poem. We are thrilled to hear that your stay at the penthouse was amazing, and you enjoyed the breathtaking views and delicious breakfast. We're also pleased to know that Mr. Arif, our manager, provided great assistance, making your stay more pleasant.It's fantastic to hear that you found our location convenient for exploring the major sights in Istanbul. We truly appreciate your kind words and look forward to welcoming you back on your next visit. Thank you for choosing Hotel Poem for your stay.Warmest regards,Hotel Poem Family

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Poem Family le 26 déc. 2023
Dear Guest, Many thanks for sharing your valuable feedback with us. We would be delighted to welcome you back. Warmest regards, Hotel Poem Family

4/10 Médiocre

Sharon

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
Loud and not too clean
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Poem Family le 17 oct. 2023
Dear Sharon, We're sorry to hear that you had a less than satisfactory experience during your stay. We take all feedback seriously and are committed to addressing any concerns our guests may have. Cleanliness and a peaceful environment are top priorities for us, and we apologize if you encountered any issues in these areas.If you have any specific details or suggestions for improvement, please don't hesitate to share them with us. We appreciate your input and will use it to enhance our service. Warmest regards, Hotel Poem Family.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic
Fantastic hotel, staff, location could not be better for exploring old town Istanbul. Hotel staff provided excellent local knowledge and suggestions on where to go, what to see and when to visit. Cannot recommend this hotel enough.
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Poem Family le 5 nov. 2023
Dear Guest, Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience at our hotel, and that our staff provided you with excellent local knowledge and recommendations. We appreciate your kind words and your high recommendation.Warmest regards,Hotel Poem Family

10/10 Excellent

Valerie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel with great service.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Poem Family le 11 oct. 2023
Dear Valerie, Thank you for your kind words! We're thrilled that you had a great experience at our hotel and enjoyed our service. If you ever decide to return, we'll be here to welcome you with open arms. Warmest regards, Hotel Poem Family.

10/10 Excellent

Oliver

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a great stay at that Hotel! Breakfast is the best I‘ve had for a long time. Can recommend that hotel fully.
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Poem Family le 3 oct. 2023
Dear Oliver, Thank you for your wonderful feedback! We're delighted to hear that you had such a great stay at Hotel Poem and that you found our breakfast to be the best you've had in a long time.Your recommendation means a lot to us, and we look forward to the opportunity to welcome you back in the future. If you have any specific preferences or requests for your next visit, please feel free to let us know. Warmest regards, Hotel Poem Family.

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hotel Poem is an excellent choice if you want to stay in the Sultanamet area -- nearby all the major sites of the Old City and on a quiet side street. The staff is fabulous, helpful and friendly. The rooms are spacious and comfortable. And the breakfast, served downstairs in an airy room with a small balcony, is simply terrific. The area is of course heavily populated by tourists and cafes.
Séjour de 4 nuits en août 2023
Réponse de Hotel Poem Family le 6 sept. 2023
Thank you for your wonderful review! Hotel Poem is an excellent choice in the Sultanahmet area, close to major attractions yet situated on a quiet side street. Our staff is fabulous and helpful, and the rooms are spacious and comfortable. Our breakfast, served in an airy room with a small balcony, is terrific. We look forward to welcoming you back in the future. Warmest regards, Hotel Poem Family.

10/10 Excellent

Sasan, Laguna Niguel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an amazing location if you plan to stay in old town near historical sites. The breakfast is included and is was amazing and full of variety. The staff were extremely friendly, kind and helpful. I give it two thumbs up.
Séjour de 6 nuits en août 2023
Réponse de Hotel Poem Family le 29 août 2023
Dear Sasan, Thank you for giving Hotel Poem two thumbs up! We greatly appreciate your positive feedback.Our central location near historical sites in the old town is indeed a great advantage, and we're delighted that you found our breakfast amazing and full of variety.The friendliness, kindness, and helpfulness of our staff are qualities we value, and we're thrilled to hear that they added to your enjoyable stay.If you ever plan to return to Istanbul, we'll be here to welcome you back with open arms. Warmest regards, Hotel Poem Family.

8/10 Bien

KABGIL

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Hotel Poem Family le 29 août 2023
Dear Kabgil, Many thanks for sharing your valuable feedback with us, we hope to welcome you again and provide you a better experience at Hotel Poem. Warmest regards, Hotel Poem Family

10/10 Excellent

Kempton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommended. Staff could not do enough to make our stay enjoyable. Concierge provided great advice on places to go and the best places to eat at a reasonable price. We can’t wait to get back to explore more.
Séjour de 7 nuits en août 2023
Réponse de Hotel Poem Family le 29 août 2023
Dear Kempton, Thank you for your high recommendation! We're thrilled to hear that you had a wonderful experience at Hotel Poem.Our staff's dedication to making your stay enjoyable is something we take pride in, and we're delighted that you found their assistance valuable. It's great that our concierge provided you with excellent advice on places to visit and dine.We can't wait to welcome you back to explore more of Istanbul. If you have any specific places or experiences you'd like to explore on your next visit, please feel free to share them with us. Warmest regards, Hotel Poem Family.

10/10 Excellent

Kadir

Séjour de 2 nuits en juillet 2023
Réponse de Hotel Poem Family le 12 août 2023
Dear Kadir, Thank you very much for sharing your valuable feedback with us, we are delighted to see that you enjoyed your stay at Hotel Poem. It would be pleasure to welcome you back. Warmest regards, Hotel Poem Family

8/10 Bien

Kym

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location.
Réponse de Hotel Poem Family le 12 août 2023
Dear Kym, Many thanks for sharing your valuable feedback with us. We are happy to hear that you enjoyed our convenient location. It would be our pleasure to welcome you back and provide you a better experience. Warmest regards, Hotel Poem Family

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2023
Réponse de Hotel Poem Family le 1 juin 2023
Dear Guest, Many thanks for sharing your valuable feedback. We are happy to see that you enjoyed your stay at Hotel Poem. We would be delighted to welcome you back!Warmest regards, Hotel Poem Family

8/10 Bien

Juan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2023
Réponse de Hotel Poem Family le 22 mai 2023
Dear Juan, Thanks a lot for sharing your valuable feedback with us. We would be happy to welcome you back and provide you a better experience!Warmest regards, Hotel Poem Family

10/10 Excellent

Beth

Séjour de 8 nuits en avril 2023
Réponse de Hotel Poem Family le 26 avr. 2023
Dear Beth, Many thanks for taking the time to share your valuable feedback with us. We are delighted to hear that you enjoyed your stay. It would be our pleasure to welcome you back!Warmest regards, Hotel Poem Family

10/10 Excellent

Kamilla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My new favorite hotel
This hotel is amazing! Absolutely delicious homemade breakfast with different offerings daily. Clean and beautifully decorated rooms (each room has a theme of a famous artist or writer). The staff is incredibly helpful and makes sure you have a great time, offering invaluable advice on what to do. The location is great for seeing the main attractions in Istanbul - walking distance to many, and for going further out the tram and ferry are not too far away either. They even gave us a transportation card so we didn't have to buy our own!
Séjour de 6 nuits en novembre 2022
Réponse de Hotel Poem Family le 13 mars 2023
Dear Kamilla, Many thanks for taking the time to share your detailed and valuable feedback with us. We are truly happy to hear that you enjoyed our freshly prepared homemade breakfast, our uniquely designed rooms and cleanliness, the centrality of our location and our provided services. It would be our pleasure to welcome you again at Hotel PoemWarmest regards, Hotel Poem Family

10/10 Excellent

Alican

Séjour de 1 nuit en février 2023
Réponse de Hotel Poem Family le 22 févr. 2023
Dear Alican, Many thanks for sharing your valuable input. We are delighted to hear that you enjoyed your stay at Hotel Poem. We would be pleased to welcome you back. Warmest regards, Hotel Poem Family

10/10 Excellent

Saad

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was just amazing
Réponse de Hotel Poem Family le 23 janv. 2023
Dear Saad, Many thanks for sharing your valuable opinion with us. We are glad to hear that you enjoyed your stay at Hotel Poem. We would be delighted to welcome you again in your future Istanbul trips. Warmest regards, Hotel Poem Family

10/10 Excellent

Pawadee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel Poem is a fine example of everything that a boutique hotel should be, a home away from home. There’s a happy vibe amongst the staff and it shows in the everyday running of the hotel from front of house, house keeping and the breakfast team. Everything was just perfect!! We looked forward to breakfast every morning as we knew there would be a couple of special dishes that the chef would make along with the usual staple of cheeses, fruits, home made jams, honey with honeycomb, olives, salads oh look there’s so much more, it was a very generous spread and kept us going all day. Without hesitation I would highly recommend Hotel Poem. The hotel is in a great location in the Fatish Sultanahmet area. Walking distance to most of the major attractions that most visitors come to see such as Hagia Sophia, Blue Mosque ect. There’s a lovely couple across the lane from our hotel that will do your laundry by the kg. Much more affordable than laundry service.
Réponse de Hotel Poem Family le 23 janv. 2023
Dear Pawadee, Thank you very much for sharing your heartfelt and detailed input with us, much appreciated. We are glad to hear that you enjoyed our home-like atmosphere, the hospitality and support of our staff, our freshly prepared homemade breakfast offered with a variety of options and our convenient location. It would be our pleasure to welcome you back in your future visits to Istanbul. Warmest regards, Hotel Poem Family

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very pleasant hotel
Very friendly staff and clean hotel. Superb location. We had a pleasant stay at Poem and definitely recommended.
Séjour de 1 nuit en décembre 2022
Réponse de Hotel Poem Family le 29 déc. 2022
Dear Guest, Thank you very much for your valuable comment. We are happy to hear that you enjoyed the friendliness and support of our staff, our cleanliness and the centrality of our location. We would be glad to welcome you back!Warmest regards, Hotel Poem Family

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Poem
Hotel was amazing, from breakfast service to cleanliness, staff very friendly and approachable. The area was very quiet despite of being in middle of tourist quarter. I would highly recommend it.
Séjour de 4 nuits en novembre 2022
Réponse de Hotel Poem Family le 7 déc. 2022
Dear Guest, Many thanks for sharing your valuable input, much appreciated! We are pleased to hear that you enjoyed our freshly prepared homemade breakfast, our cleanliness, the hospitality of our staff and the convenience of our location. It would be our delight to welcome you back!Warmest regards, Hotel Poem Family

10/10 Excellent

Patricia, SARASOTA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A lovely hotel with great customer service. Staff was friendly and very concerned about our comfort. Loved the hospitality of the staff. Breakfast was outstanding! We had a great night's sleep, great breakfast, amenities were lovely - all in all we would definitely stay here again!
Séjour de 1 nuit en novembre 2022
Réponse de Hotel Poem Family le 23 nov. 2022
Dear Patricia, Many thanks for sharing your valuable input with us. We are beyond happy to hear that you enjoyed the hospitality of our staff, our freshly prepared homemade Turkish breakast along with our provided amenities. We would be delighted to welcome you back!Warmest regards, Hotel Poem Family

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gem of a hotel
What a beautiful boutique hotel, full of character and charm and right in the heart of the action with some of the major sights in Istanbul only 5 minutes walk away including Hagia Sofia, Blue Mosque and the palace. Even though you are so central there was zero noise in the hotel, we had a phenomenal sleep! We were fortunate enough to stay in the Ernest Hemingway room and so also had outdoor space with a beautiful view! The stars of the show are the staff, so so helpful and friendly and believe me when I say we had some weird questions but they were generous and humorous with their responses. We feel so safe and we’ll looked after I wouldn’t hesitate to go back, in fact it’s the only place we would consider staying now and you won’t regret it if you go either. Ps Can’t believe I almost forgot to mention the breakfast spread, it’s was plentiful, varied and most importantly tasty!
Hotel exterior
In daylight
Breakfast area
Séjour de 2 nuits en octobre 2022
Réponse de Hotel Poem Family le 23 nov. 2022
Dear Donna, Thank you very much for taking the time to share such hearfelt and detailed feedback, much appreciated! We are delighted to hear that you enjoyed our unique concept and design, our convenient and central location, the helpfulness and hospitality of our staff and freshly prepared breakfast offered with a variety of options. It would be our pleasure to welcome you again in your future Istanbul trips. Warmest regards, Hotel Poem Family

10/10 Excellent

Antonina

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The hotel is conveniently located in Sultanahmet, everything is walkable. The staff goes beyond and above to make your stay comfortable and enjoyable, like sandwiches to take to the airport, surprise cake for birthday, booking the tours, etc. The turkish breakfast is fantastic with the spread of different small plates and eggs cooked to your taste. The rooms are cleaned daily and meticulously, the room is packed with everything you could possibly need from iron and shoe polish to toiletries. We used the transfer from and to the airport, everything was on time and organized. Thank you, Hotel Poem!
Séjour de 3 nuits en novembre 2022
Réponse de Hotel Poem Family le 15 nov. 2022
Dear Antonina, Thank you very much for sharing your valuable opinion with us, much appreciated! We are glad to hear that you enjoyed our convenient location, the hospitality and support of our staff, our freshly prepared homemade breakfast, the cleanliness and comfort of our rooms and our provided services. It would be our great pleasure to welcome you again in your future Istanbul trips. Warmest regards, Hotel Poem Family

10/10 Excellent

Maria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We absolutely loved this hotel! We were met by Arif, the manager, when we arrived. He checked us in and gave us very helpful information about things to do and where to eat. He is a wealth of knowledge! The room was clean and well taken care of and provided all the amenities you need. The breakfast spread was phenomenal. We looked forward to it each day. Go ahead and book a room, you will not be disappointed!
Réponse de Hotel Poem Family le 8 nov. 2022
Dear Maria, Thank you very much for sharing your valuable input with us. We are glad to hear that you enjoyed the support and hospitality of our staff, the cleanliness and comfort of your room and our freshly prepared homemade breakfast. It would be our pleasure to welcome you again in your future visits to Istanbul. Warmest regards, Hotel Poem Family

10/10 Excellent

Stefano

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All very good. Fantastic breakfast. Area around can be noisy and it’s very touristic.
Séjour de 4 nuits en octobre 2022
Réponse de Hotel Poem Family le 23 oct. 2022
Dear Stefano, Thank you very much for sharing your valuable input with us. We are pleased to hear that you enjoyed your stay and appreciated our freshly prepared homemade breakfast. It is indeed true that the historical peninsula tends to be quite touristic due to its cultural significance. Nevertheless, we would be pleased to welcome you again in your future Istanbul trips. Warmest regards, Hotel Poem Family

10/10 Excellent

Sarah

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful small boutique hotel. Staff excellent all around>helpful and friendly. Breakfast was amazing! The best we had while in Turkey!
Séjour de 4 nuits en septembre 2022
Réponse de Hotel Poem Family le 19 oct. 2022
Dear Sarah, Thank you very much for sharing your kind opinion with us. We are beyond happy to hear that you appreciated the hospitality and helpfulness of our staff and our freshly prepared homemade breakfast. It would be our pleasure to welcome you again at Hotel Poem. Warmest regards,Hotel Poem Family

10/10 Excellent

Oscar

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Totalmente recomendado, el desayuno es genial, el kahvalti usa ingredientes de muy buena calidad, es insuperable. La atención es excelente, agradezco a Arif, Gokhan y la otra chica de recepción. La gente del area de limpieza de habitación tambien muy amables. La ubicación es buena y silenciosa a pesar de encontrarse en Sultahnamet.
Séjour de 5 nuits en septembre 2022
Réponse de Hotel Poem Family le 17 oct. 2022
Dear Oscar, Thank you very much for taking the time to share your valuable opinion with us. We are glad to hear that you enjoyed our freshly prepared homemade breakfast, the hospitality and support of our staff and our central and convenient location. We would be delighted to welcome you back in your future Istanbul trips. Warmest regards, Hotel Poem Family

2/10 Horrible

boushra, MEADVILLE

Séjour de 1 nuit en octobre 2022

10/10 Excellent

Randall, Kent

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2022

10/10 Excellent

aadel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en septembre 2022
Réponse de Hotel Poem Family le 22 sept. 2022
Dear Aadel, Thank you very much for sharing your valuable feedback. We are truly happy to see that you enjoyed your stay at Hotel Poem. We would be beyond happy to welcome you again. Warmest regards, Hotel Poem Family

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptional staff, unique decore
Great experience! Staff is exceptionally welcoming, accommodating and helpful. Enjoyed the atmosphere and unique decor; location is convenient for walking the historic part of the city. A peaceful haven in bustling city.
Séjour de 1 nuit en septembre 2022
Réponse de Hotel Poem Family le 17 sept. 2022
Dear James, Thank you very much for taking the time to share your valuable opinion with us, we truly appreciate it. We are glad to hear that you appreciated the hospitality and support of our staff, our unique concept and design and our central and convenient location. It would be our pleasure to welcome you again at Hotel Poem in your future visits to Istanbul. Warmest regards, Hotel Poem Family

10/10 Excellent

Sabeeh

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had the Family room i think it was called Pierre Loti room. It can easily sleep 5 people. Property itself is located where all the restaurants are. You are walking distance to Sultan Ahmet Tram station. You have all within 2 minute of walking distance. Convenient store which is open 24/7 , Sim card options, money exchange and a barber! Hotel Staff was great and very helpful. The hotel manager (Arif) what a gem! you will never meet a person who is so eager to help and very cheerful. The AC in the room could need some tweaking because the room is big but we asked for a Fan and they provided one which made the room cooler alot quicker.
Séjour de 3 nuits en août 2022
Réponse de Hotel Poem Family le 27 août 2022
Dear Sabeeh, Thank you very much for sharing your thoughtful feedback with us, we truly appreciate it. We are delighted to hear that you enjoyed our convenient location, the hospitality and support of our staff and our provided services. It would be our great pleasure to welcome you back in your future visits to Istanbul. Warmest regards, Hotel Poem Family

10/10 Excellent

Noreen

Séjour de 4 nuits en juillet 2022
Réponse de Hotel Poem Family le 31 juil. 2022
Dear Noreen, Thank you so much for providing your valuable feedback, we are delighted to see that you enjoyed your stay at Hotel Poem. We would be pleased to welcome you back. Warmest regards, Hotel Poem Family

10/10 Excellent

Sian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel Poem is tops
Brilliant location in the old town, quality of service from booking to leaving was excellent, friendly staff. Highly recommended.
Séjour de 3 nuits en juillet 2022
Réponse de Hotel Poem Family le 31 juil. 2022
Dear Sian, Thank you so much for sharing your valuable input. We are delighted to hear that you enjoyed our central location and the hospitality of our staff. It would be our pleasure to welcome you again in your future visits to Istanbul. Warmest regards, Hotel Poem Family

10/10 Excellent

Najim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful Place in a Excellent Location
My wife and I had an amazing time at the Poem Hotel. The staff is super helpful and friendly, making us feel at home the moment we stepped in. They have an amazing Turkish breakfast that beats those of many of the cafes we’ve tried in Turkey. And our room! It had a big balcony with an amazing view of the Bosphorus and Marmara Sea. Not to mention, the hotel is located in a perfect spot, just a couple minutes away from delicious restaurants, cute shops, and two of Istanbul’s biggest attractions: Hagia Sofia and Blue Mosque. Overall, we could not recommend this spot any further, and will definitely be staying here again the next time we’re in Istanbul
Séjour de 1 nuit en juin 2022
Réponse de Hotel Poem Family le 17 juin 2022
Dear Najim, Thank you very much for taking the time to share your valuable feedback with us. We are very happy to hear that you found our staff friendly and helpful, felt at home during your stay and enjoyed our homemade Turkish breakfast and our central location. We would be delighted to welcome you back in your future Istanbul trips. Warmest regards

10/10 Excellent

david

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I think one of the best. Staff was very friendly. Trust me when I tell you, breakfast best I ever had. Room always clean. I would stay there again
Séjour de 4 nuits en avril 2022
Réponse de Hotel Poem Family le 5 mai 2022
Dear David, Thanks a lot for sharing your valuable feedback with us. We are pleased to hear that your stay exceeded your expectations, you appreciated the support of our staff, our homemade Turkish breakfast and our cleanliness. We would be delighted to welcome you again in your future Istanbul trips. Warmest regards, Hotel Poem Family