Avis sur Elite World Grand Istanbul Kucukyali
Elite World Grand Istanbul Kucukyali
Inonu Cad. No 22, Kucukyali Maltepe, Istanbul
Avis
8,8
Excellent
9,0/10
Propreté
8,4/10
Personnel et service
8,8/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Guest Relations Manager le 11 janv. 2024
Dear Mr.Aloui,Thank you so much for your wonderful review.We are pleased to hear you enjoyed your stay and truly appreciate your feedback.We look forward to the opportunity to welcome you back again soon.Kind Regards,
8/10 Bien
Sinem
Voyage en famille avec de jeunes enfants
29 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sinem
Séjour de 5 nuits en décembre 2023
Réponse de Guest Relations Manager le 11 janv. 2024
Dear Ms.Sinem,Thank you for your glowing review of Elite World Grand Istanbul Kucukyali. We couldn't be happier to read your review and hear about how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon!Kind Regards,
10/10 Excellent
laetitia
Voyage en famille
14 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
laetitia
Séjour de 2 nuits en octobre 2023
Réponse de Guest Relations Manager le 11 janv. 2024
Dear Ms. Da Silva,Thank you so much for your wonderful review.We are pleased to hear you enjoyed your stay and truly appreciate your feedback.We look forward to the opportunity to welcome you back again soon.Kind Regards,
10/10 Excellent
Amer
Voyage d’affaires
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amer
Réponse de Guest Relations Manager le 8 févr. 2024
Dear Mr. Amer,Thank you so much for staying at Elite World Grand Istanbul Kucukyali. We are grateful for your feedback, and we thank you for taking the time to review your experience.We hope to welcome you back again soon for another memorable stay.Kind Regards,
6/10 Satisfaisant
Cindy
9 oct. 2023
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Déçu
Cindy
Séjour de 2 nuits en septembre 2023
8/10 Bien
Mostafa
6 oct. 2023
Mostafa
Séjour de 9 nuits en septembre 2023
Réponse de Guest Relations Manager le 27 oct. 2023
Dear Mr.Mostafa,Thank you so much for your outstanding review.We are delighted to hear that above all it was the service you received that was most remarkable. Your comments regarding our team members are greatly appreciated and we are beyond thrilled to know you felt the level of service at our property truly elevated your trip experience.We very much look forward to the opportunity to welcome you back to Elite World Grand Istanbul Kucukyali during your next visit to Istanbul!Kind Regards,
10/10 Excellent
Zakariya
Voyage en famille avec de jeunes enfants
16 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Zakariya
Séjour de 2 nuits en juillet 2023
Réponse de Guest Relations Manager le 17 juil. 2023
MonsieurNous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
8/10 Bien
Eric
4 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 2 nuits en février 2023
Réponse de Guest Relations Manager le 4 mars 2023
Dear Boutet,Thank you for your glowing review of Elite World Grand Istanbul Kucukyali. We couldn't be happier to read your review and hear about how much you enjoyed the property. Thank you for staying with us and we hope we have a chance to welcome you back again very soon
10/10 Excellent
Ebuzen seyyid
Voyage d’affaires
27 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Ebuzen seyyid
Séjour de 3 nuits en septembre 2022
Réponse de Assistant Front Office Manager le 28 sept. 2022
Dear Mr.Seyyid,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Elite World Asia Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note that your feedback about our team has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences.Thank you for staying with us and we hope you choose to create more memories at Elite World Asia Hotel whenever your travels bring you back to Istanbul.Sincerely,Koray BiçerAssistant Front Office Manager
10/10 Excellent
Gungor
2 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gungor
Séjour de 2 nuits en juillet 2022
2/10 Horrible
Aurelien
1 août 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aurelien
Séjour de 1 nuit en juillet 2022
10/10 Excellent
Amina
Voyage en famille
20 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amina
Séjour de 9 nuits en juin 2022
Réponse de Guest Relation Executive le 22 juin 2022
Dear Amina,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Elite World Asia Hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note that your feedback about our team has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences.
Thank you for staying with us and we hope you choose to create more memories at Elite World Asia Hotel whenever your travels bring you back to Istanbul.
Sincerely,
Birgül Gülsün YILMAZ
10/10 Excellent
Jean-Yves
5 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean-Yves
Séjour de 7 nuits en mai 2022
Réponse de Misafir İlişkileri Sorumlusu le 10 juin 2022
Dear Jean,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Elite World Asia Hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note that your feedback about our team has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences.
Thank you for staying with us and we hope you choose to create more memories at Elite World Asia Hotel whenever your travels bring you back to Istanbul.
Sincerely,
Birgül Gülsün YILMAZ
10/10 Excellent
Hala
25 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super !
Hala
Séjour de 2 nuits en mars 2022
Réponse de Guest Relation Executive le 30 mars 2022
Dear Ms.Hala,
On behalf of the entire hotel team,we want to thank you for sharing your most memorable photos with us during your stay at the Elite World Asia Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most-you! Please note that your feedback about our hotel staff has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences. We are happy to hear you liked the location of our hotel.Thank you for staying with us and we hope you choose to create more memories at Elite World Asia Hotel whenever your travels bring you back to Istanbul.
Kind Regards,
İpek Can
10/10 Excellent
Samir
5 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptionnel
Samir
Séjour de 2 nuits en février 2022
Réponse de Guest Relation Executive le 5 mars 2022
Dear Mr.Samir,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Elite World Asia Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most-you! Please note that your fedback about our team has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences. We are happy to hear you loved our indoor swimming pool, Turkish bath and Spa Center service .Thank you for staying with us and we hope you choose to create more memories at Elite World Asia Hotel whenever your travels bring you back to İstanbul
Kind Regards,
İpek Can
10/10 Excellent
Voyageur vérifié
7 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Voyageur vérifié
Séjour de 1 nuit en décembre 2021
Réponse de Guest Relation Executive le 7 janv. 2022
Dear Our Valuable Guest,
Thank you very much for taking the time to share your positive and motivating feedback on Expedia following your recent visit.First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comments and we are glad to hear that we were able to meet your every single expectation in overall.We hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Elite World Asia Hotel.
Kind Regards,
İpek Can
10/10 Excellent
Sukru
31 déc. 2021
Sukru
Séjour de 1 nuit en décembre 2021
Réponse de Guest Relation Executive le 2 janv. 2022
Sayın Şükrü Bey,
Öncelikle otelimizde konaklamayı tercih ettiğiniz için ve vermiş olduğunuz puanlamadan ötürü çok teşekkür ederiz. Sizi en yakın zamanda tekrar otelimizde görmeyi isteriz.
Saygılarımla,
İpek Can
10/10 Excellent
Abdelaziz
Voyage en groupe
31 déc. 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Abdelaziz
Séjour de 9 nuits en décembre 2021
Réponse de Guest Relation Executive le 1 janv. 2022
Dear Mr.Abdelaziz,
First of all thank you for choosing to stay in Elite World Asia Hotel and we appreciate to you that you give 10 points to our hotel.Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.
We're looking forward to welcome you at Elite World Asia Hotel again.
Kind Regards,
İpek Can
10/10 Excellent
Voyageur vérifié
30 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Général
Voyageur vérifié
Séjour de 2 nuits en décembre 2021
Réponse de Guest Relation Executive le 31 déc. 2021
Dear Our Valuable Guest,
Thank you for your posting your review regarding your stay at the Elite World Asia Hotel.We are so happy that you found our hotel clean and nice.We will look forward to welcome you back again.
Kind Regards,
İpek Can
10/10 Excellent
Bou azza
Voyage en famille
22 déc. 2021
Bou azza
Séjour de 1 nuit en décembre 2021
Réponse de Guest Relation Executive le 22 déc. 2021
Dear Mr.Bou Azza,
First of all thank you for choosing to stay in Elite World Asia Hotel and giving us 10 points. We are so pleased that you liked our hotel. We will look forward to welcome you back again.
Kind Regards,
İpek Can
8/10 Bien
Sirin
9 déc. 2021
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Sirin
Séjour de 12 nuits en novembre 2021
Réponse de Guest Relation Executive le 11 déc. 2021
Dear Ms Sirin,
On behalf of the entire team, we want to thank you for your nice comment about our hotel.
We will look forward to welcome you back again.
Kind Regards,
Guest Relations Executive
İpek Can
10/10 Excellent
Voyageur vérifié
Voyage en famille
17 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en octobre 2021
Réponse de Can GULAL le 18 oct. 2021
Dear Guest,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Elite World Asia Hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note that your feedback about our team has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences.
Thank you for staying with us and we hope you choose to create more memories at Elite World Asia Hotel whenever your travels bring you back to Istanbul.
Sincerely,
8/10 Bien
Abdo
Voyage en groupe
16 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Abdo
Séjour de 4 nuits en octobre 2021
Réponse de Can GULAL le 18 oct. 2021
Dear Guest,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Elite World Asia Hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note that your feedback about our team has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences.
Thank you for staying with us and we hope you choose to create more memories at Elite World Asia Hotel whenever your travels bring you back to Istanbul.
Sincerely,
8/10 Bien
Rezlanne
8 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel
Rezlanne
Séjour de 3 nuits en août 2021
Réponse de Elite World Asia le 21 sept. 2021
Dear Rezlanne,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Elite World Asia Hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note that your feedback about our team has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences.
I am happy to hear you loved your room and that you have also enjoyed our SPA.
Thank you for staying with us and we hope you choose to create more memories at Elite World Asia Hotel whenever your travels bring you back to Istanbul.
Sincerely,
Larysa Kushchevska
Front Office Manager
10/10 Excellent
Necip
Voyage en famille
19 août 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Necip
Séjour de 1 nuit en août 2021
Réponse de Elite World Asia le 21 sept. 2021
Sevgili Necip Bey,
Öncelikle Istanbul'daki vaktinizi otelimizde geçirmeyi seçtiğiniz için çok teşekkür ederim.
Otelimizin bütün çalışanları, size ve sevdiklerinize tekrar evinizin rahatlığını hissettirmek için sabırsızlanıyor.
Bir sonraki tatilinizi planlarken size şahsen yardımcı olmayı çok isterim.
Saygılarımla,
Larysa Kushchevska
Önbürü Müdürü
10/10 Excellent
Mohamed Amine
16 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mohamed Amine
Séjour de 3 nuits en août 2021
Réponse de Elite World Asia le 21 sept. 2021
Dear Mohamed Amine,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Elite World Asia Hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note that your feedback about our team has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences.
Thank you for staying with us and we hope you choose to create more memories at Elite World Asia Hotel whenever your travels bring you back to Istanbul.
Sincerely,
Larysa Kushchevska
Front Office Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
11 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en août 2021
Réponse de Elite World Asia le 11 août 2021
Dear Guest,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Elite World Asia Hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note that your feedback about our team has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences.
Thank you for staying with us and we hope you choose to create more memories at Elite World Asia Hotel whenever your travels bring you back to Istanbul.
Sincerely,
Larysa Kushchevska
Assistant Front Office Manager
10/10 Excellent
Voyageur vérifié
Voyage en groupe
10 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en août 2021
Réponse de Elite World Asia le 11 août 2021
Dear Guest,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Elite World Asia Hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note that your feedback about our team has been shared with everyone as a critical way of understanding how we can continue to deliver great experiences.
Thank you for staying with us and we hope you choose to create more memories at Elite World Asia Hotel whenever your travels bring you back to Istanbul.
Sincerely,
Larysa Kushchevska
Assistant Front Office Manager
8/10 Bien
Olivier
Voyage d’affaires
5 déc. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Olivier
Séjour de 1 nuit en novembre 2020
10/10 Excellent
Abderrahmane
26 nov. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien
Abderrahmane
Séjour de 2 nuits en novembre 2020
2/10 Horrible
Eddine, Grenoble
Voyage en couple
16 oct. 2020
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Eddine
Séjour de 3 nuits en octobre 2020
Réponse de Elite World Asia le 19 oct. 2020
Monsieur Eddine,
Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.
Veuillez agréer, Monsieur, nos salutations distinguées.
General Manager
Ahmet Korkut
2/10 Horrible
Kamil, Lyon
Voyage en couple
12 oct. 2020
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Kamil
Séjour de 1 nuit en octobre 2020
Réponse de Elite World Asia le 14 oct. 2020
Monsieur Kamil,
Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.
Veuillez agréer, Monsieur, nos salutations distinguées.
General Manager
Ahmet Korkut
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
11 oct. 2020
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Il y a un probleme sur le service de chambre
Voyageur vérifié
Séjour de 5 nuits en octobre 2020
4/10 Médiocre
Voyageur vérifié
18 sept. 2020
Voyageur vérifié
Séjour de 2 nuits en septembre 2020
10/10 Excellent
Portemer, Cergy
Voyage d’affaires, Voyage en couple
28 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Portemer
Séjour de 8 nuits en novembre 2019
Réponse de AYSEGUL DURGUT / GUEST RELATIONS MANAGER le 11 déc. 2019
Dear Portemer, Thank you for sharing your experience at Elite World Asia Hotel. We are always happy to hear your feedback in many ways. It's our hope to welcome you again with better service. Sincerely,
8/10 Bien
Mohammed
Voyage en famille
9 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mohammed
Séjour de 8 nuits en octobre 2019
Réponse de AHMET KORKUT GENERAL MANAGER le 10 nov. 2019
Dear Guest, Thank you very much for taking the time to share your positive and motivating feedback Expedia.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at Elite World Asia Hotel. We wish you a nice day. Yours sincerely,
10/10 Excellent
Voyageur vérifié
Voyage en famille
2 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 9 nuits en octobre 2019
Réponse de AHMET KORKUT GENERAL MANAGER le 5 nov. 2019
Dear Guest, Thank you very much for taking the time to share your positive and motivating feedback Expedia.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at Elite World Asia Hotel. We wish you a nice day. Yours sincerely,
2/10 Horrible
Voyageur vérifié
Voyage en groupe
26 oct. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en octobre 2019
Réponse de AYSEGUL DURGUT GUEST RELATIONS MANAGER le 5 nov. 2019
Dear Guest , Our priority is our guests comfort in Elite World Asia Hotel with our service and facilities . As far as we can see that we couldn’t achieve our goal according to your expectations from us . We really appreciate your comments to see our missing points and to improve our service . We discussed your statements with our related departments and took the action . We ‘d like to inform you that if you can give us chance to know your complains during your stay at Elite World Asia , we can solve it on spot with our teams for you to achieve your expactations from us . We really appreciate your loyalty to our brand and will be honored to welcome you back to Elite World Asia Hotel . Best Regards ,
10/10 Excellent
Hülya
28 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hülya
Séjour de 1 nuit en septembre 2019
10/10 Excellent
Ridouan
17 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ridouan
Séjour de 4 nuits en septembre 2019
Réponse de GM le 19 sept. 2019
Dear Valued RİDOUAN, Thank you very much for taking the time to write about your experience at Elite World Asia Hotel…We really appreciate your excellent feedback. We strive to deliver genuine hospitality from the heart and we are so pleased to hear our team were able to provide you excellent service. Please note that your great feedback will be shared. We are honored that you choose Elite World Asia Hotel,and we look forward to welcoming you again. Best Regards , AHMET KORKUT General Manager
10/10 Excellent
Cha, Lyon
Voyage en groupe
15 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cha
Séjour de 8 nuits en septembre 2019
Réponse de GM le 19 sept. 2019
Dear Valued CHA, Thank you very much for taking the time to write about your experience at Elite World Asia Hotel…We really appreciate your excellent feedback. We strive to deliver genuine hospitality from the heart and we are so pleased to hear our team were able to provide you excellent service. Please note that your great feedback will be shared. We are honored that you choose Elite World Asia Hotel,and we look forward to welcoming you again. Best Regards , AHMET KORKUT General Manager
10/10 Excellent
Voyageur vérifié
25 août 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en août 2019
Réponse de GM le 27 août 2019
Dear Guest,
Thank you very much for taking the time to share your positive and motivating feedback Expedia.com following your recent visit.
First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall.
Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at Elite World Asia Hotel.
We wish you a nice day.
Yours sincerely,
AHMET KORKUT
GENERAL MANAGER
10/10 Excellent
Voyageur vérifié
1 août 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Réponse de GM le 5 août 2019
Dear Guest,
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service and facilities. We look forward to your next stay.
Best Regards,
Ahmet Korkut
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en groupe
30 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Réponse de GM le 5 août 2019
• Dear Guest,
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service and facilities. We look forward to your next stay.
Best Regards,
Ahmet Korkut
General Manager
10/10 Excellent
Nadia
10 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A refaire
Nadia
Séjour de 2 nuits en juin 2019
Réponse de AYSEGUL DURGUT / GUEST RELATIONS MANAGER le 12 juin 2019
Dear Guest, Greetings from the magical city of Istanbul! Thank you very much for your feedback that you have shared in Expedia following your stay in Elite World Hotels Asia . We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your satisfaction and comfort are our first priority. I hope to welcome you back on many more occasions and provide you with the finest Turkish hospitality at the Elite World Hotels Asia Istanbul. Best regards,
2/10 Horrible
Voyageur vérifié
31 mai 2019
Les points faibles : Équipements
Voyageur vérifié
Séjour de 1 nuit en mai 2019
Réponse de GRM le 2 juin 2019
Dear Guest ,
We aim to give you the best service you deserve from Elite World Asia Hotel . As a location ,we are stating all the details at our websites . We can understand that you can’t feel the location advantages without seeing or experiencing. .We would like to give you information about our location.There are just 10 min away metro and big shopping mall near the hotel .In your next visit , please do not hesitate to get assistance from our team for easy transportation options.
We will be glad to make your life easy and assist you to feel more comfortable during your stay at Elite World Asia Hotel .
We really appreciate your loyalty to our brand and we will be honored to welcome you to our Lotus flower architectured hotel Elite World Asia to greet each day with purity and have the serenity of Princess Islands view at Asian side of Istanbul .
AYSEGUL DURGUT
GUEST RELATIONS MANAGER
10/10 Excellent
Voyageur vérifié
Voyage en famille
29 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en avril 2019
Réponse de GM le 30 avr. 2019
Dear Valued Guest,
Thank you for your kind words and 5-star rating.
We take great pride in providing our guests with an unforgettable luxury experience, and it is a real treat to see that you were impressed with your room accommodation and the service received.
Our guests' satisfaction is very important to us, and we try hard to make sure all our guests have a rewarding experience at our hotel.
Thank you for your kind words and please come back soon.
Kind regards ,
AHMET KORKUT
GENERAL MANAGER
8/10 Bien
Sylvain
23 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien mais acoustique à améliorer
Sylvain
Séjour de 1 nuit en avril 2019
Réponse de AYSEGUL DURGUT /GUEST RELATIONS MANAGER le 29 avr. 2019
Dear Guest, Greetings from the magical city of Istanbul! Thank you very much for your feedback that you have shared in Expedia following your stay in Elite World Hotels Asia We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your satisfaction and comfort are our first priority. I hope to welcome you back on many more occasions and provide you with the finest Turkish hospitality at the Elite World Hotels Asia Istanbul. Best regards,
10/10 Excellent
Voyageur vérifié
Voyage en couple
2 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en décembre 2018
Réponse de GUEST RELATION MANAGER le 4 janv. 2019
Dear Guest,
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service and facilities. We look forward to your next stay.
Best Regards,
Ayşegül Durgut
Guest Relations Manager
8/10 Bien
frederic
2 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Du nouveau sur la rive asiatique
frederic
Séjour de 1 nuit en décembre 2018
Réponse de GUEST RELATION MANAGER le 4 janv. 2019
Dear Guest,
Thank you for your kind words and 5-star rating.
We take great pride in providing our guests with an unforgettable luxury experience, and it is a real treat to see that you were impressed with your room accommodation and the service received.
Our guests' satisfaction is very important to us, and we try hard to make sure all our guests have a rewarding experience at our hotel.
Thank you for your kind words and please come back soon.
Kind regards ,
AYŞEGÜL DURGUT
GUEST RELATION MANAGER