Dear Sonia,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,Begüm GirginGuest Experience Director

Değerli Misafirimiz Yıldız,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Begüm GirginMisafir İlişkileri Müdürü

Dear Hanane,Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yoursBegüm GirginGuest Experience Director

Dear Valerie,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

Dear Guest,It's our pleasure to welcome you as our guest at Crowne Plaza Istanbul Florya and on behalf of all the team members of our hotel, I would like to thank you very much for sharing your review. We are delighted to learn that you were pleased with our friendly staff and good restaurants. Concerning your remarks I would kindly like to inform you that Old City has 20km away, while downtown has 23km away and it only takes 20mins from the hotel and we have already shared your comment with the related department and taken the necessary notes. Once more thank you for being our guest and helping to us for our improvement. Looking forward to welcoming you back soon to your "home" in Istanbul I remain. Sincerely yours, Begüm Girgin Guest Experience Director

Dear Alexandre,Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. I hope that you will choose our hotel again next time you stay in the area and we will look forward to welcoming you backKind Regards,Begüm GirginGuest Experience Director

Dear Oxana, It was a great opportunity for us to welcome you at Crowne Plaza İstanbul Florya and I would like to thank you very much on behalf of the whole team members as well as our management for preferring our hotel. Your comments about our attentive and dedicative staff are highly appreciated. Guest pleasure is the most important point for our management. It will be always a great honor for us to welcome you at our hotel in the future. Sincerely Yours, Begüm Girgin Guest Relations Manager

Dear Choukri, Thank you very much for taking time to comment about your recent stay. I'm so pleased to hear that you enjoyed the great sea view. We are looking forward to welcoming you to our hotel soon again. Kind Regards, Begüm Girgin Guest Relations Manager

Dear Marie, Thank you for choosing Crowne Plaza İstanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel. I am very happy to read your kind compliments in regards to the fine services of our team members. We always take the pride in excellent guest service and your kind words will surely motivate our entire team further to achieve this mission. Also,special thanks for mentioning our spacious rooms, amazing breakfast and clean spa. Once again, thank you for your valuable feedback and definitely looking forward to welcome you at our hotel in the future. Kind Regards, Begüm Girgin Guest Relations Manager

Dear Cedric, Thank you for choosing to stay with us and for taking the time to share your review regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. We are so glad to hear your stay was great. Once again thank you for your visit and we look forward to welcome you soon. Kind Regards, Begüm Girgin Guest Relations Manager

Dear Kazim, Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your feedback regarding your recent stay at our hotel. We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya. Best regards, Begüm Girgin Guest Relatios Manager

Dear Ozkan, Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yours, Begüm Girgin Guest Relations Manager

Dear Anonymous Guest, Warm greetings from Crowne Plaza İstanbul Florya. Thank you for choosing to stay in our hotel as well as sharing your precious review with us. Guest satisfaction is our major priority and we ensure that we strictly respect our standards aiming a great stay. Please let me kindly share with you that team members of our hotel try to supply the best service and show their sincere hospitality. Thank you for your feedbacks, definitely we will review our training plans again. Once again, thank you for being our guest and looking forward to welcoming you to our hotel when your travel plans bring you back to İstanbul. Sincerely yours,

Değerli Misafirimiz Faruk Bey, Misafirimiz olmanızdan onur duyduğumuz Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla, Misafir ilişkileri Müdürü Begüm Girgin

Dear Madjid, Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Yours Sincerely, Begüm Girgin Guest Relations Manager

Dear Coralie, Thank you for choosing to stay with us at Crowne Plaza Istanbul Florya and for sharing your kind comments regarding your recent visit. We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation regarding our beautiful staff, spacious room, friendly staff, amazing pool and excellent breakfast is surely a great motivation and encourages us to strive harder for providing even better service every day. We are always looking forward to welcome you again at Crowne Plaza İstanbul Florya. Best regards, Begüm Girgin Guest Relations Manager

Dear Ozkan, It's our pleasure to welcome you as our guest at Crowne Plaza Istanbul Florya and on behalf of all the team members of our hotel, I would like to thank you very much for sharing your review. We are delighted to learn that we managed to reach your expectations which is our major goal. All team members of our hotel totally focus on guest needs and try to ensure that they are having a pleasant stay at our property. Once more thank you very much for preferring our hotel and we are looking forward to welcoming you again soon. Kind Regards, Guest Relations Manager Begüm Girgin

Dear Amar, Thank you for choosing to stay with us at Crowne Plaza Istanbul Florya and for sharing your honest comments regarding your recent visit. I was honored to find the opportunity to welcome you as our guest and glad to learn that you enjoyed our mondern hpand perfect location next to the world's biggest thematic aquarium, the Istanbul Akvaryum and Aqua Florya shopping mall. However, on behalf of the hotel, I'm sorry we fell below your expectation regarding the noise caused by the airplanes. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Once again thank you very much for preferring our hotel and we are looking forward to welcoming you again soon. Best regards,

Dear Leonard, It's our pleasure to welcome you as our guest at Crowne Plaza Istanbul Florya and I would like to thank you very much for sharing your review . We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our goood and clean hotel. All team members of our hotel totally focus on guest needs and try to ensure that they are having a pleasant stay at our property. Once more thank you very much for preferring our hotel and we are looking forward to welcoming you again soon. King Regards , Guest Relations Manager - Begum Girgin

Dear Valued Guest, Thank you very much for sharing your review. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Best regards,

Dear Valued Guest, Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Yours Sincerely,

Dear Valued Guest, Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Yours Sincerely,

Dear Valued Guest, Thank you very much for taking the time to write about your experience at Crowne Plaza Istanbul Florya. I regret to read your comments regarding the cleaning services and wish I had known about these issues during your stay with us so that I could address them immediately. We apologize for not having met your expectations and hope you can give us another chance to turn your negative experience into a positive one. Sincerely,

Dear Valued Guest, Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel. We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya. Best Regards,

Dear valued guest, Thank you for choosing to stay with us and for taking the time to share your comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. We are so glad to hear your stay was great. Once again thank you for your visit and we look forward to welcome you soon.

Dear Sylvain, Thank you for choosing the Crowne Plaza Istanbul Florya during your recent stay in our magical city. We are delighted that you enjoyed your time with us and the location. Look forward to welcome you again.

Dear Giuseppe, We thank you very much for staying with us and sharing feedback on your recent stay. We are glad to know that you have enjoyed our overall services and facilities. We will continue to deliver the best quality of services to our guests for their each and every visit. We look forward to the opportunity of serving you once again at Crowne Plaza İstanbul Florya.

Dear Ingrid, Thank you for choosing to stay with us at Crowne Plaza Istanbul Florya and for sharing your kind comments regarding your recent visit I was honored to find the opportunity to welcome you as our guest and glad to learn that you enjoyed our perfect location next to the world's biggest thematic aquarium and Mall. However, on behalf of the hotel, I'm sorry we fell below your expectation regarding the noise caused by the airplanes. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Once more thank you very much for preferring our hotel and we are looking forward to welcoming you again soon.

Dear Laurent, Thank you for choosing Crowne Plaza Istanbul Florya and for leaving us your valuable feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you for staying and we hope you give us another chance to make your stay as best as it can be. Sincerely,

Dear Frederic,Thank you for choosing to stay with us at Crowne Plaza Istanbul Florya and for sharing your kind comments regarding your recent visit. . I was honored to find the opportunity to welcomeyou as our guest and glad to hear that you enjoyed our perfect seawiev However, on behalf of the hotel, I'm sorry we fell below your expectation regarding the noisecaused by the airplanes. Please accept our sincere apologies for that you were not comfortable because of noisy. Please let me know next time before come here and I will be personal assist you about reservation and for quite room. We look forward to welcoming you again during your visit in I will be very pleased to meet you during your next visit and give the best service with my colleagues. Kind Regards,

Dear Valuable Guest, We would like to thank you for taking the time to share your experience at Crowne Plaza Istanbul Florya. We are glad to see that you had enjoyed. Once again your presence is always great honor for our entire team and I look forward to welcome you again soon. Best Regards,

Dear Valuable Guest, Thank you for choosing to stay at Crowne Plaza İstanbul Florya. We truly appreciate you for taking your time to write this review. It makes us happy to know that you had an overall pleasant stay at our hotel and that our attentive colleagues provided you with five-star service. Your compliments and personal recommendations mean a lot to us. It was our pleasure having you here and we wish to have the opportunity to welcome you back again in the future. King Regards,

Dear Valuable Guests, It's our pleasure to welcome you as our guest at Crowne Plaza Istanbul Florya and I would like to thank you very much for sharing your review on behalf of all the team members of our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our friendly staff and ideal location. All team members of our hotel totally focus on guest needs and try to ensure that they are having a pleasant stay at our property. Once more thank you very much for preferring our hotel and we are looking forward to welcoming you again soon. King Regards ,

Dear Valuable Guest, Greetings from Crowne Plaza İstanbul Florya! I would like to thank you very much for being our guest as well as sharing your comments. Our major goal is our guest’s happiness and I am delighted to learn that we managed to reach your expectations with our services. All of our team members totally focus on our guests’ needs and try to ensure that they are having a pleasant stay at our property. We will continue to serve the best services to our guests with variety of room categories in order to provide highest luxury and comfort for different needs and expectations. It will be great honor to provide you our services again on your next visit.I would like to express my sincere regards on behalf of our team members. We will be looking forward to welcoming you again to Crowne Plaza İstanbul Florya! Kind Regards

Dear Alain , I would like to take this opportunity to thank you for staying at our hotel as well as sharing your comments which we highly value. We seriously consider each comment that we receive from our guests since our priority is the satisfaction of our esteemed guests by fulfilling all our commitments as an international 5 star hotel. First and foremost your kind compliments in regards to Friendly staff , location of hotel are very much appreciated. On the other hand I regret to learn about your discomfort in regards to noisy problem and my apologies for not being able to resolve the noisy problem during your stay. Once more I would like to thank you on behalf of my colleagues for preferring our property & I will be very glad to assist you with my team during your next visit for a perfect stay. Sincerely Yours,

Dear helton, Thank you for choosing to stay with us at Crowne Plaza Istanbul Florya and for sharing your kind comments regarding your recent visit However, on behalf of the hotel, I'm sorry we fell below your expectation regarding the noise caused by the airplanes. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Once more thank you very much for preferring our hotel and we are looking forward to welcoming you again soon. King Regards,

Dear Jerome, Please accept our very sincere thanks for taking your very precious time to post your recent stay experience at with us. We aim to delight and provide all our guests with the highest standards of service and quality product. In our hotel , our devoted and experienced colleagues cater to the needs of guests with utmost care, and services rendered straight from the heart. It will be great honor to provide you our services again on your next visit. I would like to express my sincere regards on behalf of our team members. We will be looking forward to welcoming you again to Crowne Plaza İstanbul Florya! Kind Regards, Guest Relations Manager - Begum Girgin

Dear Marc, Thank you very much for choosing your stay at Crowne Plaza İsatnbul Florya and spend time with us. We're delighted to hear you enjoy your overall experience here with our friendly and attentive staff and services. We're appreciated your kind compliments about our spacious rooms, services, excellent location overlooking the Marmara Sea. We look forward to the opportunity to welcome you back to stay with us again in the near future. Kind Regards, Guest Relations Manager -Begum Girgin

Dear Valuable Guest, Warm greetings from Crowne Plaza İstanbul Florya! I would like to thank you very much for being our guest as well as sharing your comments. Our major goal is our guest’s happiness and I am delighted to learn that we managed to reach your expectations with our services. All of our team members totally focus on our guests’ needs and try to ensure that they are having a pleasant stay at our property. As one of the newest luxury 5 star hotel in Istanbul, we will continue to serve the best services to our guests with variety of room categories in order to provide highest luxury and comfort for different needs and expectations. It will be great honor to provide you our services again on your next visit. I would like to express my sincere regards on behalf of our team members. We will be looking forward to welcoming you again to Crowne Plaza İstanbul Florya! Kind Regards, Guest Relations Manager - Begum Girgin

Değerli Misafirimiz Ramazan Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,

Dear Abdulhakk,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards

Dear Urszula,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,

Dear Jumana,We would like to thank you for taking the time to share your experience at Crowne Plaza Istanbul Florya. We are also happy to understand that you have enjoyed our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our ideal location next to the worlds biggest thematic aquarium İstanbul Akvaryum and the shopping mall Aqua Florya offering easy access to the restaurants and recreational areas around. Special thanks for mentioning our comfortable, spacious rooms with unique sea view.It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

Dear Feras,We would like to thank you for taking the time to share your experience at Crowne Plaza Istanbul Florya. We are also happy to understand that you have enjoyed our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our unique sea view and friendly staff.It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

Dear Christophe,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begum GirginGuest Experience Director

Dear Kenia,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind RegardsBegum GirginGuest Experience Director

Değerli Misafirimiz Ömer Bey,Crowne Plaza İstanbul Florya'yı tercih ettiğiniz çok teşekkür ederiz. Mükemmeli yakalamak adına sizden gelen yorumlar, bizler için her zaman çok kıymetli,siz değerli misafirlerimizin görüşleriyle çok daha iyi olacağımızdan hiç şüphemiz yok. Beklentilerinizi karşılayamamış olmak ve sizlere personel ve hizmetler açısından olması gerektiği gibi mükemmel bir Crowne Plaza deneyimi yaşatamamış olduğumuzu duymak bizi son derece üzdü.Yorumunuz yöneticilerimizle paylaşıldı,titizlikle gerekli aksiyonların alınacağından emin olabilirsiniz. Her zaman daha iyisini hedeflediğimiz misafir memnuniyeti odaklı hizmet anlayışımızla Crowne Plaza İstanbul Florya'da sizleri tekrar ağırlamak isteriz. Saygılarımızla,Begüm GirginGuest Experience Director