Hello, We are sad to hear that. Unfortunately we are at hilly place but we can't change that. And we use same photos for economic rooms soo there shouldn't mistake. We can't wait to compensate next time. Have a nice day.

Dear Pierre, Thank you for your time to evaluate Class Hotel Bosphorus. We are happy to share your praise with our employees. We will be happy to welcome you again on another trip. Regards, Class Hotel Bosphorus

Dear valued guest,On behalf of our entire team, I would like to extend a warm thank you for choosing to stay with us. We appreciate your decision to stay at our hotel and hope that your experience was a memorable one.Your feedback is extremely important to us, and we would love to hear about your stay. If you have a moment, please feel free to share your thoughts with us so we can continue to improve our services.We would love to have the opportunity to welcome you back to our hotel in the future. Please don't hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Thank you again for choosing our hotel. We hope to see you again soon.Best regards,

Dear Arta,I am writing to express my sincere apologies for the inconvenience and discomfort you experienced during your stay at our hotel. We take all guest feedback seriously and are deeply sorry that we failed to provide you with the high-quality experience we strive to deliver.Please know that we are committed to ensuring that our guests enjoy a comfortable and pleasant stay with us, and we regret that we fell short of your expectations. We would like to assure you that we are taking steps to address the issues you experienced and improve our service for future guests.We hope that you will give us another chance to provide you with the excellent service and accommodations that you deserve. Please do not hesitate to contact us if you have any further concerns or feedback.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back soon.Sincerely,

Dear valued guest,On behalf of our entire team, I would like to extend a warm thank you for choosing to stay with us. We appreciate your decision to stay at our hotel and hope that your experience was a memorable one.Your feedback is extremely important to us, and we would love to hear about your stay. If you have a moment, please feel free to share your thoughts with us so we can continue to improve our services.We would love to have the opportunity to welcome you back to our hotel in the future. Please don't hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Thank you again for choosing our hotel. We hope to see you again soon.Best regards,

Dear valued guest,On behalf of our entire team, I would like to extend a warm thank you for choosing to stay with us. We appreciate your decision to stay at our hotel and hope that your experience was a memorable one.Your feedback is extremely important to us, and we would love to hear about your stay. If you have a moment, please feel free to share your thoughts with us so we can continue to improve our services.We would love to have the opportunity to welcome you back to our hotel in the future. Please don't hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Thank you again for choosing our hotel. We hope to see you again soon.Best regards,

Dear valued guest,On behalf of our entire team, I would like to extend a warm thank you for choosing to stay with us. We appreciate your decision to stay at our hotel and hope that your experience was a memorable one.We would love to have the opportunity to welcome you back to our hotel in the future. Please don't hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Thank you again for choosing our hotel. We hope to see you again soon.Best regards,

Dear valued guest,On behalf of our entire team, I would like to extend a warm thank you for choosing to stay with us. We appreciate your decision to stay at our hotel and hope that your experience was a memorable one.Your feedback is extremely important to us, and we would love to hear about your stay. If you have a moment, please feel free to share your thoughts with us so we can continue to improve our services.We would love to have the opportunity to welcome you back to our hotel in the future. Please don't hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Thank you again for choosing our hotel. We hope to see you again soon.Best regards,

Dear GuestI am writing to express my sincere apologies for the inconvenience and discomfort you experienced during your stay at our hotel. We take all guest feedback seriously and are deeply sorry that we failed to provide you with the high-quality experience we strive to deliver.Please know that we are committed to ensuring that our guests enjoy a comfortable and pleasant stay with us, and we regret that we fell short of your expectations. We would like to assure you that we are taking steps to address the issues you experienced and improve our service for future guests.We hope that you will give us another chance to provide you with the excellent service and accommodations that you deserve. Please do not hesitate to contact us if you have any further concerns or feedback.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back soon.Sincerely,

Değerlendirmeniz için teşekkürler Alper Bey. Gene bekleriz.

Hello, you didn't leave in one day. You stayed 2-3 night and you leaved the hotel because you didn't like the room and reason for this was room was not big enough for you. You said these things to us and when you're here you never complain about cleaning service. Room was clean and there was no hair or no smell in the room because after cleaning we are checking the rooms also when you enter your room you didn't said to us "room is not clean" or "room smelling". In third day you sad i want cleaning and our cleaner forgot to clean one place on the closet. There was no another dirt just one thing. And you used this against us to take refund but your reservation was not refundable soo we didn't accept. We could clean again we said this but you didn't accept. Soo you didn't leave the hotel because of bad clean or anything else you leaved bc you were gonna have surgery and room was not big enough for you to spend time in it. You said these things to us. We hope surgery was passed succesfull for you and get well soon. In short you were gonna leave the hotel anyways. You had no complain about hotel. Just because of one mistake you used this mistake against us to take refund. We offered you to change room but you didn't accept bc you did reservation from another hotel already. You didn't accept any help or solution from us. And nearest market is 2 min away from hotel by walk. Also we always here to help as i sad when you are here. If you want to order food we could help you. Also there is no Uber Eats in Turkey. Have a nice day.

Merhaba, konaklamanızdan memnun kaldığınızı gördüğümüze çok memnun olduk. Teşekkür ederiz, yine bekleriz.

Hello, We glad to see your review. Thank you. See you next time.

Hello Jessica, We glad to hear that. We hope to see you again.