The staff were all very friendly and helpful, especially front desk Omar always went the extra mile to help and assist ud with any queries we had relating to out trip and how to find places in Istanbul. Unfortunately our flight was firstly delayed from Heathrow airport due to a technical issue on the aircraft by over 4 hours, but later was cancelled, we had booked a package and were scheduled to be picked up by airport shuttle and dropped at All Seasons Hotel for 13/03/2020, but we not going to arrive until 6am on 14/02/2020, we had to contact expedia whom then contacted All Seasons Hotel to explain our check in would be in the early hours the following day due to the inconveniance caused bu our flight with Turkish airlines, Enber at front desk eas very understanding and made adjustments for us to check in the following morning. The staff provided us with an outstanding and exceptional service, room and en suite was clean and breakfast buffet had a wide range and variety of food and drink to offer, the manager also is around in the lobby area at meal time, making sure guests get everything and are happy with their breakfast. Weve stayed at many hotels but have to say this was the best experience. We highly recommend All Seasons Hotel. Loved our stay there top quality... will be staying there again for sure! 👍👌
