Dear Macoy,Thank you for the perfect rating. We are glad that you appreciate it. Always remember that you are our dear and valued guest; it is only right that we give you the best service we can. Z you again at Zuri!

Dear Hilario,Thank you for taking the time to share your feedback. We're glad to hear that you found your room clean and adequately sized. However, we deeply regret the inconveniences you experienced during your stay.We apologize for the oversight regarding the complimentary water and the lack of prompt response from our team. This is not the level of service we strive to provide, and we will address this issue with our housekeeping and reception staff to ensure it does not happen again.We are also sorry to hear about the absence of assistance from our doorman when your elderly mother arrived. Guest assistance, especially for those with special needs, is a priority for us. We will review our staffing and protocols to prevent such occurrences in the future.Your comments about breakfast being adequate are noted, and we will work on enhancing our offerings.We hope you will consider giving us another opportunity to provide you with a better experience in the future.Best regards,

Dear Macoy,Thank you for the perfect rating. We are glad that you appreciate it. Always remember that you are our dear and valued guest; it is only right that we give you the best service we can. Z you again at Zuri!

Dear mayrose,Thank you for the perfect rating. We are glad that you appreciate it. Always remember that you are our dear and valued guest; it is only right that we give you the best service we can. Z you again at Zuri!

Dear Joseph,We're thrilled to hear that you enjoyed your room with its views during your stay with us! Yes, we do host wedding receptions and various events at our hotel, and we're delighted that you found our event space appealing. Our culinary team works hard to provide delicious food for all occasions, and we're glad you noticed!Thank you for sharing your positive experience, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!

Dear Reyna Lynn,Thank you for the perfect rating. We are glad that you appreciate it. Always remember that you are our dear and valued guest; it is only right that we give you the best service we can. Z you again at Zuri!

Dear Reyna Lynn,Thank you for the perfect rating. We are glad that you appreciate it. Always remember that you are our dear and valued guest; it is only right that we give you the best service we can. Z you again at Zuri!

Thank you so much for your positive review of our facilities! We greatly appreciate your feedback and are thrilled to hear that you had an enjoyable experience during your stay.Repairing it took some time as we had to source most of the parts internationally. However, I'm pleased to inform you that the equipment is now fully operational for our guests to enjoy.Your satisfaction is our top priority, and we are committed to providing a comfortable and enjoyable stay for all our guests. We hope to have the pleasure of welcoming you back soon for another wonderful experience.Thank you again for choosing our hotel, and we look forward to serving you again in the future!

Dear Joseph,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our excellent buffet, comfortable rooms, and the great pool facilities during your stay. Your feedback on the gym is duly noted, and we'll strive to enhance this aspect of our amenities to better meet your expectations in the future. We look forward to welcoming you back for another memorable stay!

Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our breakfast buffet, lobby, and the friendly service provided by our staff. Your kind words mean a lot to us.Regarding your concerns, we apologize for any inconvenience caused by the phone accessibility in the room and the state of the bathroom sink. We'll certainly take your feedback into consideration as we continually strive to improve our services and facilities.Your satisfaction is our priority, and we appreciate your valuable feedback. We hope to have the opportunity to welcome you back for another pleasant stay in the future. Thank you for choosing our hotel!

Dear Joseph, Thank you so much for your positive review of our facilities! We greatly appreciate your feedback and are thrilled to hear that you had an enjoyable experience during your stay.Repairing it took some time as we had to source most of the parts internationally. However, I'm pleased to inform you that the equipment is now fully operational for our guests to enjoy.Your satisfaction is our top priority, and we are committed to providing a comfortable and enjoyable stay for all our guests. We hope to have the pleasure of welcoming you back soon for another wonderful experience.Thank you again for choosing our hotel, and we look forward to serving you again in the future!

Dear Anthony,Thank you for these wonderful and humbling comments. We are glad that you appreciate it. Always remember that you are our dear and valued guests; it is only right that we give you the best service we can. Again, thank you and we hope to see you again at Zuri Hotel!

Dear Joseph,Thank you for these wonderful and humbling comments. We are glad that you appreciate it. Always remember that you are our dear and valued guests; it is only right that we give you the best service we can. Again, thank you and we hope to see you again at Zuri Hotel!

Dear Kia,Thank you for giving us a perfect rating and we're glad that your stay went well as there are no complaints. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming back in Zuri Hotel!

Dear Francis,Thank you for choosing Zuri Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us.. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Z you again at Zuri!

Dear Melvie,Thank you for choosing Zuri Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us.. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Z you again at Zuri!

Dear Reyna Lynn,Thank you for the perfect rating. We are glad that you appreciate it. Always remember that you are our dear and valued guest; it is only right that we give you the best service we can. Z you again at Zuri!

Dear RENEE,Thank you for choosing Zuri Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us.. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Z you again at Zuri!

Dear Maria,Thank you for the good rating. We are glad that you appreciate it. Always remember that you are our dear and valued guest; it is only right that we give you the best service we can. Z you again at Zuri!

Dear jordan,Thank you for the perfect rating. We are glad that you appreciate it. Always remember that you are our dear and valued guest; it is only right that we give you the best service we can. Z you again at Zuri!

Dear Andrew,Thank you very much for your honest review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.It is a pleasure to announce that we will be changing our air conditioning units to split type ACs; this also goes to the towels and other amenities inside the hotel. In taking great care of our beautiful hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere.I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our new and improved hotel.

Dear Sir/Madam,The team is overwhelmed with your feedback. We’re glad that you enjoyed your stay in Zuri Hotel. We shall hope to see you again on your next visit in Iloilo City! Always remember that you are our dear and valued guests; it is only right that we give you the best service we can. Again, thank you and we hope to see you soon!

Dear P,Thank you for the perfect rating. We are glad that you appreciate it. Always remember that you are our dear and valued guest; it is only right that we give you the best service we can. Z you again at Zuri!

Dear Perfecto Jose T,Thank you for choosing Zuri Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us.. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Z you again at Zuri!

Dear ana maria,Thank you for choosing to stay with us. With each comment, we strive to improve and better our services to make our guests comfortable and satisfied.Rest assured that we will address your concern to all department managers to share your comment and provide training to improve our services.I hope that you will give us another chance to redeem ourselves again by not putting our resort in your permanent disfavor.Once again, apologies for the inconvenience and thank you for sharing your experience with us.

Dear Steven,Thank you for the perfect rating. We are glad that you appreciate it. Always remember that you are our dear and valued guest; it is only right that we give you the best service we can. Z you again at Zuri!

Dear Ma'am Melanie,Thank you for writing to us about your recent stay. However, we are extremely gutted to hear that you did not have a positive experience. We are sorry to learn that you found the pool and jacuzzi dirty. We take cleanliness very seriously and we will definitely instruct our housekeeping to be more attentive to this factor in the future. Nonetheless, thank you for staying with us. We sincerely hope that we can make it up to you on your next visit in Iloilo.

Dear Alvin,Thank you for these wonderful and humbling comments. We are glad that you appreciate it. Always remember that you are our dear and valued guests; it is only right that we give you the best service we can. Again, thank you and we hope to see you again at Zuri Hotel!

Dear Peter,Thank you for writing us a review. We appreciate the feedback that you’ve written for us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It saddens us to know that we were not able to meet your expectations. The management is open to all comments particularly the ones that are constructive. Regarding your comment about our breakfast, please allow me to explain that we already extended the breakfast hours from the usual 6am-10am to 6am-11am to accommodate all of our guests. We usually have a last call for breakfast at 10:30am to control the food being prepared by our kitchen and to further to avoid wastage of foods. We acknowledge that you arrived 4 minute to closing, so our restaurant staff offered you our ala carte choices since we only have few available in our breakfast spread. It is not in our standard protocol to refuse entry of our inhouse guests, we apologize for any misunderstanding.So, we would like to express our thanks in advance for your kind understanding in this matter. We hope your next stay at Zuri Hotel will be a pleasant journey and looking forward to welcoming you back again.

Dear Jesus,Thank you for writing us a review. We are conveniently located at the heart of Iloilo City near malls, business district, and tourist attraction to provide ease in transportation to all of our guests. We normally receive excellent feedback from our guests about our location. So, we would like to express our thanks in advance for your kind understanding in this matter.We hope your next stay at Zuri Hotel will be a pleasant journey and looking forward to welcoming you back again.

Dear Philip,Thank you for your honest feedback. We also recognize that there's a side of the hotel that has some noise due to the bands that play in the nearby establishment. We have raised this concern to authorities to help us maintain the volume to an acceptable level.While we are not at the level of National and international hotel brands, we take inspiration from them. As a local and Ilonggo owned brand, we continue to aspire to do better. We hope this did not take away much from your overall experience with us, and we eagerly look forward to hosting you more successfully in the future. We are sanguine that you shall notice the difference on your next visit!

Dear Delia,The team is overwhelmed with your feedback. We’re glad that you enjoyed your stay in Zuri Hotel. We shall hope to see you again on your next visit in Iloilo City! Always remember that you are our dear and valued guests; it is only right that we give you the best service we can. Again, thank you and we hope to see you soon!

Dear joseph,Thank you for these wonderful and humbling comments. We are glad that you appreciate it. Always remember that you are our dear and valued guests; it is only right that we give you the best service we can. Again, thank you and we hope to see you again at Zuri Hotel!

Dear Phillip,The team is overwhelmed with your feedback. We’re glad that you enjoyed your stay in Zuri Hotel. We shall hope to see you again on your next visit in Iloilo City! Always remember that you are our dear and valued guests; it is only right that we give you the best service we can. Again, thank you and we hope to see you soon!

Dear Ian,Thank you for the wonderful comments. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re visiting our area again soon, don’t hesitate to call Zuri Hotel. Thank you!

Dear DonThank you for taking the time to write us a review. We truly appreciate it as it gives us chance to improve our services. Allow me to explain that we don’t require guests to book their transportation needs directly from us. We have concierge/security personnel on duty that assists guests looking for taxi or cabs from those that are passing by the hotel.We will definitely double our efforts to ensure this doesn't happen again in the future. On your next visit, we hope that we'd be able to serve and impress you to the best of your expectations so that we may receive higher rating from you. Stay safe!

Dear Jacqueline,Thank you for letting us know about your experience. We sincerely apologize for the inconvenience. Our receptionists would gladly assist you for room transfer if we have available rooms during the stay. Our hotel is located beside bars in Paseo, thus the noise is inevitable. However, we can only offer the back part of our hotel to accommodate a quieter stay. Allow me to explain that we already brought the noise complaint to the barangay as per ordinance N. 2015-162 on noise pollution, these bars are only allowed to have videoke until 10pm which is up to 70 db and shall abide to the maximum noise level of 40 db from 10pm to 5am. We are doing necessary actions with the help of barangay and police department. I appreciate that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed. I hope that you will give us another chance to redeem ourselves again by not putting our hotel in your permanent disfavor.Once again, apologies for the inconvenience and thank you for sharing your experience with us.

Dear Phillip,The team is overwhelmed with your feedback. We’re glad that you enjoyed your stay in Zuri Hotel. We shall hope to see you again on your next visit in Iloilo City! Always remember that you are our dear and valued guests; it is only right that we give you the best service we can. Again, thank you and we hope to see you soon!

Dear Jackie,Thank you for these wonderful and humbling comments. We are glad that you appreciate it. Always remember that you are our dear and valued guests; it is only right that we give you the best service we can. Again, thank you and we hope to see you again at Zuri Hotel!

Dear Michol,Thank you for these wonderful and humbling comments. We are glad that you appreciate it. Always remember that you are our dear and valued guests; it is only right that we give you the best service we can. Again, thank you and we hope to see you again at Zuri Hotel!

Dear Rommel,Thank you for letting us know about your experience. We sincerely apologize for the inconvenience. Our receptionists would gladly assist you for room transfer if we have available rooms during the stay. Our hotel is located beside bars in Paseo, thus the noise is inevitable. However, we can only offer the back part of our hotel to accommodate a quieter stay. Allow me to explain that we already brought the noise complaint to the barangay as per ordinance N. 2015-162 on noise pollution, these bars are only allowed to have videoke until 10pm which is up to 70 db and shall abide to the maximum noise level of 40 db from 10pm to 5am. We are doing necessary actions with the help of barangay and police department. I appreciate that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed. I hope that you will give us another chance to redeem ourselves again by not putting our hotel in your permanent disfavor.Once again, apologies for the inconvenience and thank you for sharing your experience with us.

Dear Ronald,Thank you for choosing Zuri Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us.. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Z you again at Zuri!

Dear lilibeth,Thank you for the good rating you left Zuri Hotel! Always remember that you are our dear and valued guest; it is only right that we give you the best service we can. On your next visit, we hope that we'd be able to serve and impress you to the best of your expectations so that we may receive perfect rating from you. Stay safe!

Dear Sheila, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We shall hope to see you again on your next visit in Iloilo. Please do call us if there is anything we can help you with. Stay safe!

Dear steve,Thank you for choosing Zuri Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us.. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Z you again at Zuri

Dear Donato,Thank you for the perfect rating. We are glad that you appreciate it. Always remember that you are our dear and valued guest; it is only right that we give you the best service we can. Z you again at Zuri!

Dear Rolando,Thank you for giving us a perfect rating and we're glad that your stay went well as there are no complaints. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming back in Zuri Hotel!

Hello, Christian Allen,Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and I humbly request that you contact me directly to discuss your experience in more detail.I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. I look forward to hearing from you and learning how we can make this right.

Dear Jerese,Thank you for taking the time to write us a review. We truly appreciate it as it gives us chance to improve our services. We acknowledge that our parking area couldn’t accommodate the rest of our guests especially when it’s full house. The only solution that we usually offer is valet parking to lessen the hassle on our dear guests. Our concierge/security personnel are always visible to assist any of our guests.We have addressed your feedbacks to the concerned department. We will definitely double our efforts to ensure this doesn't happen again in the future. On your next visit, we hope that we'd be able to serve and impress you to the best of your expectations so that we may receive higher rating from you. Stay safe!