We vacated the house a day early due to the overwhelming mold odor. House does not represent what the picture show.
There were spiders/bug/rodent droppings. Plates in the cabinet had rodent/bug droppings on them. Disgusting-people can get sick w/ bug/rodent droppings!
The detached black long hair all over the master bath floor, no housekeeper could have cleaned that floor before we arrived. If the housekeeper was there prior to us arriving(as the owner indicated as we requested an 1 hour early arrival and was told the housekeeper would also be there) then why was the a/c turned off, 79° in the house and not a lamp or light on to welcome our arrival IF housekeeper was just there? That home was NOT cleaned prior to our arrival, just surface cleaned at best in the past.
After arrival, I had to contact owner & request towels. We had 7 people staying at the house, there was 6 bath towels & no wash or hand towels?
When we arrived back after the 10pm hour, the towels were placed in the master closet.
Per the home owner, her response:
”Apparently when the handyman changed the locks, he didn't give the cleaning lady a key..
I left plenty of towels...and a peace offering. .
.
Sorry about that....if you need anything else. Let us know”
Not sure what she meant by “peace offering”?
Please condemn the rusty unleveled kitchen refrigerator that swings & closes shut when you get inside, which sits on broken up tile!! Don’t walk in the kitchen without shoes, the crack tile & missing grout could slice/cut your feet.
Please replace your greasy nasty cooktop top vent filter..no way we would cook in that kitchen. What a waste of time & money to meal prep & bring food to cook.
And this is why we vacated the property on Saturday afternoon.
A message was sent to the owner around 9pm that we vacated the house with a short note of the moldy odor, bug/rodent droppings, spiders in the house.
Her response:
”This is news to me. We have never had an. Issue. ...mold odor? This is a newly remodeled and freshly painted home. Therefore I'm confused...and Rodent droppings and spiders? How did we not represent our home.correctly...please help me rectify this..
What areas of the house .”
There is no need to respond back to the owner. The lack of attention items are ALL very visible.
With our vacate notice to the owner also stated we expect a 1 night refund since we couldn’t stay in the home for the entirety.
