2/10 Horrible
David
5 juin 2025
Candlewood Suites â Stafford (11230 Southwest Fwy, Houston, TX)
Stay: Friday noon â Monday morning (3 nights)
âą No Housekeeping: Not once during my entire stay did housekeeping service my room. Trash piled up and towels went unchanged. I had to repeatedly go to the front desk to ask for clean towels, which is unacceptable for a multi-night stay. By Sunday night the trash can was overflowing, and since no one came, I requested assistance. The manager guy handed me a trash bag and expected me to replace it myself. (Yes, really.) I ended up placing the full garbage bag outside my door to avoid attracting bugs â and itâs a good thing, because I had already spotted roaches in my room earlier.
âą Dirty Bedding at Check-In: On arrival, I discovered a stained comforter on the bed. I reported it immediately. Management/front desk ladyâs response was baffling: she acknowledged the stain but actually asked if I âstill wanted to keep itâ on the bed. Of course I didnât! When I pulled back the sheets, I found small food crumbs inside the blanket, meaning the bedding hadnât been properly cleaned.
By the end of this stay, I felt more stressed than relaxed. Basic amenities (like a clean room, fresh towels, working TV, & trash removal were nonexistent.




David
Séjour de 3 nuits en mars 2025