« This short message to let you know how much we enjoyed our stay in your hotel last week.
We would like to mention especially the kindness and efficiency of the personnel.
A special award and thanks to Diomarys and Teresa, the breakfast attendants who managed every morning to take care of the customers queuing or sitting in that cold room, with a smile, a greeting, a joke, a helping hand, an information...
Best regards to them and to all the staff,
»