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Avis sur Dynasty Hotel

4 out of 5
Dynasty Hotel
SS Road, Lakhtokia, Guwahati, Assam

Avis

5,2
Note des voyageurs de 10 (Excellent), d’après 0 avis sur 7." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 7." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 7." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 7." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 7." "

5,8/10

Propreté

5,8/10

Personnel et service

4,6/10

Infrastructures et conditions de l’hébergement

Avis

2/10 Horrible

Alekh

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bad Stay
AC was not working and had to sleep and the hotel staff lied to me that there is problem with the central ac system but I figures out that only my room's ac was not working.
Séjour de 3 nuits en octobre 2020
Réponse de Front Office Manager le 17 nov. 2020
Dear Mr. Alekh, Thank you for taking out time to put in your honest comments. We appreciate your patronage of Dynasty Hotel and considering us as your preferred venue for your recent stay. We sincerely apologize for the inconvenience caused to you. It is matter of serious concern for us. Please be rest assured that we have taken this issue up with the concerned and the entire team has been taken through a detailed training regime to ensure all requisite measures are taken in order to reinforce service standards. We look forward to welcome you back very soon and my team and I will extend the serene hospitality to the best of our ability to create an exemplary experience for you. Thanking you once again. With Best Regards

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019

6/10 Satisfaisant

Philippe

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bad location and that service
The area is very noisy.we asked another room and got an old non renovated room. I had to fight to get the room level that we booked.when we finally got that room, we asked to put beds together. The pushed both beds on one of the walls, so that one of them we not accessible. Moreover, they didn't put connector between both beds so that we were falling in between both during the night.
Séjour de 1 nuit en mars 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Net hotel midden in oude centrum.....het echte Ind
Eerst dacht ik: waar kom ik nu terecht. Maar het hotel is redelijk luxe, netjes, met bar en restaurant, prima eten, comfortabel bed.
Séjour de 3 nuits en février 2018
Réponse de Front Office Manager le 15 févr. 2018
Dear Guest, Thank you for allowing us to be of service to you. I am delighted to hear that you have had a pleasant stay. At Dynasty Hotel Guwahati, our effort is ensure our guests make the most of being away when they choose to stay with us. Thank you for commending our hospitality and service. I look forward to welcome you on your next visit soon. Regards, Team Dynasty

4/10 Médiocre

Deepak

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Not recommended
Cannot reach there by car during daytime.. extremely congested market. Building facade/entrance and lobby is decent but the corridors and rooms are damp.. food is very expensive.
Séjour de 1 nuit en novembre 2017

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Great Location, Hotel bit tired and dated
The hotel is in a great location in the heart of the bazar area and within easy walking distance of the river and city sights. The hotel decor was very dated. The room was clean but the window were filthy and it was difficult to see out of them. I ate in the Indian restaurant, the food was good.
Séjour de 1 nuit en novembre 2017

8/10 Bien

Sumit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
comfortable stay
Stayed here for the 2nd time. Very comfortable stay. Courteous staff.
Séjour de 1 nuit en octobre 2017