Avis
8,8
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en avril 2024
Réponse de L'équipe Mitsis Rinela le 23 avr. 2024
Cher invité,C'est notre grand plaisir d'accepter vos pensées et sentiments positifs concernant votre séjour à Mitsis Rinela.Notre équipe est là pour fournir un service absolu à tous nos clients et pour rendre l'expérience de vacances la plus inoubliable qui soit.Nous sommes toujours à votre disposition et au plaisir de vous accueillir à l'avenir !Cordialement,
10/10 Excellent
Nicolas
Voyage en famille
7 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicolas
Séjour de 7 nuits en octobre 2023
Réponse de L'équipe du Mitsis Rinela Beach Resort & Spa le 8 nov. 2023
Cher invité,C'est notre grand plaisir d'accepter vos pensées et sentiments positifs concernant votre séjour au Mitsis Rinela Beach Resort & Spa.Notre équipe est là pour fournir un service absolu à tous nos clients et pour rendre l'expérience de vacances la plus inoubliable qui soit. N'hésitez pas à nous contacter pour plus de détails concernant un futur séjour dans notre hôtel.Nous sommes toujours à votre disposition, pendant et après votre séjour !Cordialement,
10/10 Excellent
pierre
Voyage en couple
2 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
pierre
Séjour de 6 nuits en octobre 2023
Réponse de L'équipe du Mitsis Rinela Beach Resort & Spa le 2 nov. 2023
Cher client,Nous sommes ravis que vous ayez pris le temps de partager votre expérience de vacances avec nous et nous tenons à vous remercier pour tous vos excellents commentaires ! Nous avons hâte de vous accueillir à nouveau prochainement dans votre destination unique en Crète !Cordialement,
10/10 Excellent
Pedro
Voyage en famille avec de jeunes enfants
1 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pedro
Réponse de L'équipe du Mitsis Rinela Beach Resort & Spa le 2 nov. 2023
Cher client,Nous vous remercions d'avoir choisi Mitsis Rinela Beach Resort & Spa pour vos vacances et d'avoir pris le temps d'écrire un avis avec une évaluation aussi aimable.Nous sommes fiers de savoir que vous avez été satisfait(e) de nos installations hôtelières et des services proposés, et que nous avons réussi à vous offrir un séjour agréable et mémorable. Notre équipe met tout en œuvre pour que vos vacances se déroulent dans l'atmosphère la plus confortable et chaleureuse qui soit. Merci de nous recommander, nous apprécions grandement votre confiance.Ce serait un plaisir ultime pour nous de vous accueillir de nouveau un jour pour une autre expérience passionnante.Avec nos meilleures salutations,
10/10 Excellent
Joachim
Voyage en famille
24 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joachim
Séjour de 9 nuits en octobre 2023
Réponse de Mitsis Rinela Beach Resort & Spa le 24 oct. 2023
Cher client,C'est avec un immense plaisir que nous accueillons vos impressions positives et vos sentiments concernant votre séjour au Mitsis Rinela Beach Resort & Spa.Notre équipe est là pour offrir un service de qualité à tous nos clients et pour rendre l'expérience de vacances inoubliable. N'hésitez pas à nous contacter pour obtenir des informations concernant un futur séjour dans notre hôtel.Nous sommes toujours à votre disposition, que ce soit pendant ou après votre séjour !Meilleures salutations,
10/10 Excellent
Voyageur vérifié
Voyage en famille
20 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 6 nuits en juillet 2023
Réponse de Mitsis Rinela Beach Resort & Spa Team le 22 juil. 2023
Dear Guest,It brings us immense joy to receive your feedback and to know that you had a wonderful holiday experience at Mitsis Rinela Beach Resort & Spa. Thank you for taking the time to share your thoughts with us, and we truly appreciate all the excellent comments you've provided.Your kind words serve as a great motivation for our entire team. We are dedicated to providing the best possible service and ensuring that our guests have a memorable and enjoyable stay. Knowing that we were able to meet your expectations fills us with a sense of pride and fulfillment.As you plan your future trips, we eagerly await the opportunity to welcome you back to Mitsis Rinela Beach Resort & Spa. Our team will be ready to extend the same level of care and hospitality that you experienced during your stay with us. Whether it's savoring the delectable cuisine, relaxing by the beach, we'll be here to make your next visit even more memorable.Once again, thank you for being our valued guest. Your positive feedback is a true testament to our commitment to excellence, and we look forward to creating more wonderful memories with you in the future.Best Regards,
10/10 Excellent
Lionel
Voyage en couple
20 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lionel
Séjour de 10 nuits en avril 2023
Réponse de Mitsis Rinela Beach Resort & Spa Team le 24 avr. 2023
Chers clients, C’est un plaisir de lire votre retour favorable sur notre hôtel. Notre principale préoccupation est la satisfaction de notre clientèle, et nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Nous vous remercions encore pour votre avis, et serions flattés de vous retrouver très prochainement au Mitsis Rinela Beach Resort & Spa. Cordialement
10/10 Excellent
Mariam Béatrice
17 avr. 2023
Mariam Béatrice
Séjour de 7 nuits en avril 2023
Réponse de Mitsis Rinela Beach Resort & Spa Team le 9 mai 2023
Dear Guest, Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your great review. Your satisfaction is the best source of motivation for our team as we continuously strive to provide memorable experiences for all our guests with high standards of service. We do value your patronage and look forward to many opportunities to welcome you again to our sunny resort. Best Regards,
10/10 Excellent
Benoît
15 avr. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Benoît
Séjour de 7 nuits en avril 2023
Réponse de Mitsis Rinela Beach Resort & Spa Team le 15 avr. 2023
Chers clients, C’est un plaisir de lire votre retour favorable sur notre hôtel. Notre principale préoccupation est la satisfaction de notre clientèle, et nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Nous vous remercions encore pour votre avis, et serions flattés de vous retrouver très prochainement au Mitsis Rinela Beach Resort & Spa . Cordialement,Mitsis Rinela Beach Resort & Spa Team
10/10 Excellent
Anais
Voyage en famille avec de jeunes enfants, Voyage en famille
4 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anais
Réponse de Mitsis Rinela Beach Resort & Spa Team le 5 nov. 2022
Chers clients, C’est un plaisir de lire votre retour favorable sur notre hôtel. Notre principale préoccupation est la satisfaction de notre clientèle, et nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Nous vous remercions encore pour votre avis, et serions flattés de vous retrouver très prochainement au Mitsis Rinela Beach Resort & Spa. Cordialement, Mitsis Rinela Beach Resort & Spa Team
10/10 Excellent
Laura
Voyage en famille
11 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laura
Séjour de 7 nuits en août 2022
Réponse de Mitsis Rinela Beach Resort & Spa Team le 13 août 2022
Dear Laura,
Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your great feedback.
We are proud to know that we managed to provide you with an enjoyable and memorable stay.
It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best Regards,
10/10 Excellent
Poni Johanna
Voyage en couple
15 mai 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Poni Johanna
Séjour de 4 nuits en mai 2022
Réponse de Mitsis Rinela Beach Resort & Spa Team le 16 mai 2022
Dear Poni Johanna,
Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your great feedback.
Your satisfaction is the best source of motivation for our team as we continuously strive to provide memorable experiences to all our guests with high standards of service.
We do value your patronage and look forward to many opportunities of welcoming you again to our sunny resort.
Best Regards,
Mitsis Rinela Beach Resort & Spa Team
8/10 Bien
Voyageur vérifié
Voyage en famille
3 nov. 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en octobre 2021
Réponse de Mitsis Rinela Beach Resort & Spa Team le 3 nov. 2021
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation. We are proud to know that you stayed satisfied with our hotel facilities and offered services.
It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best Regards,
Mitsis Rinela Beach Resort & Spa Team
10/10 Excellent
annabel
17 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel top
annabel
Séjour de 7 nuits en octobre 2021
Réponse de Mitsis Rinela Beach Resort & Spa Team le 18 oct. 2021
Chers clients,
C’est un plaisir de lire votre retour favorable sur notre hôtel.
Notre principale préoccupation est la satisfaction de notre clientèle, et nous sommes ravis que vous ayez passé un agréable séjour parmi nous.
Nous vous remercions encore pour votre avis, et serions flattés de vous retrouver très prochainement au Mitsis Rinela Beach Resort & Spa.
Cordialement,
Mitsis Rinela Beach Resort & Spa Team
8/10 Bien
Laura
Voyage en couple
19 sept. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 6 nuits en septembre 2021
Réponse de Mitsis Rinela Beach Resort & Spa Team le 20 sept. 2021
Dear Laura,
Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your time spent on writing a review, your opinion is very important to us.
We are very pleased to know that overall you stayed satisfied with your vacation in our hotel, as our aim is to make each guest’s experience sincerely and genuinely caring and welcoming with a warm Greek family spirit.
All your comments are taken into great consideration and every year our team works hard in order to develop and improve the facilities and services of the hotel, so we could provide only comfortable stay for our guests.
Rest assured that your next visit to Rinela will be as comfortable and spacious as it gets, offering you an unparalleled holiday experience with us.
Best Regards,
Mitsis Rinela Beach Resort & Spa Team
6/10 Satisfaisant
Paul
17 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel. Horrible food
Paul
Séjour de 15 nuits en août 2021
Réponse de Mitsis Rinela Beach Resort & Spa Team le 18 sept. 2021
Dear Paul,
Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your time spent on writing a review.
We are sorry to hear that your experience at Mitsis Rinela Beach Resort & Spa did not exceed your expectations.
We want people to feel the pleasure and comfort of being treated and welcomed with a spirit of warmth and generosity. And each season we upgrade our All-inclusive offerings with the commitment to serve the experiential needs of the international traveler.
We would like to assure you that all your comments are highly appreciated in our constant effort to improve our services and facilities
You are always a welcome guest in our hotel and thank you for your feedback.
Best Regards,
Mitsis Rinela Beach Resort & Spa Team
8/10 Bien
Voyageur vérifié
Voyage en famille
21 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 12 nuits en août 2021
Réponse de Mitsis Rinela Beach Resort & Spa Team le 21 août 2021
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your positive review.
Your overall satisfaction is the best source of motivation for our team as we continuously strive to provide memorable experiences to all our guests with high standards of service.
We are sincerely sorry for any inconvenience you might have faced during your stay in our hotel regarding restaurant reservations. However, we have implemented specific rules and limitations on our table reservation system, aiming to satisfy each and every one of our guests and giving all of them the opportunity to visit our à la carte restaurants. Moreover, we set limitations to ensure safe social distancing, calm atmosphere and excellent service, so you can enjoy your meal to the fullest.
We would like to assure you that all your comments are highly appreciated in our constant effort to improve our services and facilities.
We do value your patronage and look forward to many opportunities of welcoming you again to our sunny resort.
Best Regards,
Mitsis Rinela Beach Resort & Spa Team
8/10 Bien
Voyageur vérifié
Voyage en couple
17 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en août 2021
Réponse de Mitsis Rinela Beach Resort & Spa Team le 18 août 2021
Chers clients,
C’est un plaisir de lire votre retour favorable sur notre hôtel.
Notre principale préoccupation est la satisfaction de notre clientèle, et nous sommes ravis que vous ayez passé un agréable séjour parmi nous.
Nous vous remercions encore pour votre avis, et serions flattés de vous retrouver très prochainement au Mitsis Rinela Beach Resort & Spa.
Cordialement,
Service des relations avec la clientele
6/10 Satisfaisant
Voyageur vérifié
13 août 2021
Les points forts : Propreté
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 2 nuits en août 2021
Réponse de Mitsis Rinela Beach Resort & Spa Team le 15 août 2021
Dear Guest,
We are sorry to hear that your experience at Mitsis Rinela Beach Resort & Spa did not exceed your expectations, and we are sincerely sorry for any inconvenience you might have faced during your stay in our hotel.
We want people to feel the pleasure and comfort of being treated and welcomed with a spirit of warmth and generosity. And each season we upgrade our All-inclusive offerings and the hotel infrastructure with the commitment to serve the experiential needs of the international traveler.
We would like to assure you that all your comments are highly appreciated in our constant effort to improve our services and facilities, and we sincerely hope that you will give us another chance to fix your impression and to provide you with pleasant memories and only positive holiday experience.
You are always a welcome guest in our hotel and thank you for your feedback.
Best Regards,
Mitsis Rinela Beach Resort & Spa Team
10/10 Excellent
Claudio
6 août 2021
Claudio
Séjour de 6 nuits en juillet 2021
10/10 Excellent
Voyageur vérifié
24 juil. 2020
Voyageur vérifié
Séjour de 5 nuits en avril 2018
Réponse de Guest Relations Department le 30 juil. 2020
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your kind feedback.
We are happy to know that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our hotel facilities and offered services.
It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best Regards,
Guest Relations Team
10/10 Excellent
dorothee
Voyage en famille
7 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Été 2020
dorothee
Séjour de 1 nuit en juillet 2020
Réponse de Guest Relations Team le 14 juil. 2020
Madame,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.
Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, Madame, nos salutations distinguées.
Cordialement
Service des relations avec la clientele
8/10 Bien
Jean Yves
23 oct. 2019
Jean Yves
Séjour de 2 nuits en octobre 2019
10/10 Excellent
CECILE, SAINT GEORGES HAUTEVILLE
Voyage en couple
15 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CECILE
Séjour de 3 nuits en octobre 2019
Réponse de Guest Relations Department le 18 oct. 2019
Dear CECILE,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your kind feedback. We are happy to know that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our hotel facilities and offered services.
It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best Regards,
Guest Relations Team
10/10 Excellent
Voyageur vérifié
Voyage en couple
13 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en septembre 2019
Réponse de Guest Relations Department le 17 oct. 2019
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your kind feedback.
We are happy to know that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our hotel facilities and offered services.
It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best Regards,
Guest Relations Team
8/10 Bien
Voyageur vérifié
1 oct. 2019
Voyageur vérifié
Séjour de 2 nuits en septembre 2019
Réponse de Guest Relations Department le 9 oct. 2019
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your kind feedback. We are happy to know that overall you stayed satisfied with our hotel facilities and offered services.
We look forward to welcoming you again at our sunny resort.
Best Regards,
Guest Relations Team
8/10 Bien
Voyageur vérifié
Voyage en couple
15 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en septembre 2019
Réponse de Guest Relations Department le 18 sept. 2019
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your feedback.
We are proud to know that overall you stayed satisfied with our hotel facilities and offered services. We would like to assure you that your remark is taken into serious consideration and every year our team works hard in order to develop and improve services and facilities of the hotel so we can provide only comfortable stay for our guests.
It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best Regards,
Guest Relations Team
10/10 Excellent
Voyageur vérifié
11 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 11 nuits en avril 2019
Réponse de Guest Relations Department le 13 mai 2019
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your time spent on writing a review. We are proud to know that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our hotel facilities and offered services. Thank you for recommending us, we highly appreciate your trust.
It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best Regards,
Maryana Luzakova
Guest Relations Department
10/10 Excellent
EMMANUEL
7 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
EMMANUEL
Séjour de 7 nuits en avril 2019
Réponse de Guest Relations Department le 9 mai 2019
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your time spent on writing a review. We are proud to hear that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our hotel facilities and offered services. And we would like to assure you that every year our team develops and improves the facilities and services of the hotel in order to provide comfortable stay so you can feel like at home with us.
We are looking forward to welcome you again at our resort.
Best Regards,
Guest Relations Department
10/10 Excellent
Manal
3 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel au Top !
Manal
Séjour de 7 nuits en avril 2019
Réponse de Guest Relations Department le 4 mai 2019
Dear Manal,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your time spent on writing a review.
We are very happy that you were satisfied with your stay and services of the hotel as our team makes every effort to ensure that your vacation takes place in the most comfortable and warm atmosphere.
We highly appreciate your trust and we are looking forward to your next visit for another memorable experience.
Best Regards,
Maryana Luzakova
Guest Relations Department
8/10 Bien
Kady
3 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kady
Séjour de 14 nuits en avril 2019
Réponse de Guest Relations Department le 4 mai 2019
Dear Kady,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your evaluation.
Thank you for recommending us, we highly appreciate your trust.
It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best Regards,
Maryana Luzakova
Guest Relations Department
6/10 Satisfaisant
Michael
2 mai 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de quelques jours
Michael
Séjour de 4 nuits en avril 2019
Réponse de Guest Relations Department le 4 mai 2019
Dear Michael,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your time spent on writing a review. We are proud to hear that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our hotel facilities and offered services. We are sincerely sorry for any inconvenience caused upon your arrival, your remark is taken into consideration, and we would like to assure you that every year our team develops and improves the facilities and services of the hotel in order to provide comfortable stay so you can feel like at home with us.
We are looking forward to welcome you again at our resort.
Best Regards,
Maryana Luzakova
Guest Relations Department
8/10 Bien
Voyageur vérifié
Voyage en groupe
29 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en avril 2019
Réponse de Guest Relations Department le 1 mai 2019
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your high evaluation. We are proud to know that you stayed satisfied with our hotel facilities and offered services. Thank you for recommending us, we highly appreciate your trust.
It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best Regards,
Guest Relations Department
8/10 Bien
Voyageur vérifié
25 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien mais pas un 5 étoiles !
Voyageur vérifié
Séjour de 4 nuits en avril 2019
Réponse de Guest Relations Department le 28 avr. 2019
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your time spent on writing a review, your feedback is very important to us.
We are proud to hear that you stayed satisfied with our hotel facilities, offered services and friendly staff. Concerning some inconveniences with the spa we would like to mention that it is our partner company and spa doesn’t belong to the hotel, but we will transfer your feedback directly to them. Also we would like to mention that the hotel is designed in the traditional Cretan style, especially our colorful bungalows that are designed as the traditional greek village in the blooming garden. We would like to assure you that every year our management develops and improves the facilities, services and infrastructure of the hotel as well as cooperation with our partners in order to provide comfortable stay so you can feel like at home with us.
We are looking forward to your next visit for another memorable experience.
Best Regards,
Maryana Luzakova
Guest Relations Department
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
25 avr. 2019
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Voyageur vérifié
Séjour de 7 nuits en avril 2019
Réponse de Guest Relations Department le 28 avr. 2019
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your time spent on writing a review. We are glad to hear that you stayed satisfied with our outdoor hotel infrastructure. We are sincerely sorry for any inconvenience u faced during your stay and would like to assure you that all your remarks are taken into consideration. Every year our team develops and improves the facilities and services of the hotel in order to provide comfortable stay so you can feel like at home with us.
It would be an ultimate pleasure for us to have you back one day.
Best Regards,
Maryana luzakova
Guest Relations Department
10/10 Excellent
François, Orleans (France)
Voyage en famille
23 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
François
Séjour de 10 nuits en avril 2019
Réponse de Guest Relations Department le 24 avr. 2019
Dear François,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your high evaluation. We are proud to know that you stayed satisfied with our hotel facilities and offered services. Thank you for recommending us, we highly appreciate your trust.
It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best Regards,
Maryana luzakova
Guest Relations Department
8/10 Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants
19 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en avril 2019
Réponse de Guest Relations Department le 20 avr. 2019
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your time spent on writing a review.
We are very happy that you enjoyed your vacation in our hotel. Conserning some enconveniences with the spa we would like to mention that it is our partner company and spa doesnt belong to the hotel. We would like to assure you that all your remarks are taken into consideration and that every year our management develops and improves the facilities and services of the hotel as well as cooperation with its partner companies in order to provide comfortable stay so you can feel like at home with us.Thank you for recommending us, we highly appreciate your trust.
Best Regards,
Maryana Luzakova
Guest Relations Department
10/10 Excellent
Voyageur vérifié
Voyage en couple
11 avr. 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en avril 2019
Réponse de Guest Relations Department le 20 avr. 2019
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your time spent on writing a review.
We are proud to hear that you stayed satisfied with our hotel facilities, offered services and friendly staff. We highly appreciate your trust and will always do our best in order to provide exciting and memorable experience for our customers.
Our team will be very happy to greet you again at our resort.
Best Regards,
Maryana Luzakova
Guest Relations Department
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants
11 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en avril 2019
Réponse de Guest Relations Department le 20 avr. 2019
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your time spent on writing a review.
We are proud to hear that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our hotel facilities, offered services and work of our friendly staff.
We look forward to your next visit! And once again we will try to please you with our Greek hospitality.
Best Regards,
Maryana Luzakova
Guest Relations Department
10/10 Excellent
Voyageur vérifié
Voyage en couple
10 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en avril 2019
Réponse de Guest Relations Department le 20 avr. 2019
Dear Guest,
Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your time spent on writing a review.
We are proud to hear that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our hotel facilities and offered services.
We look forward to your next visit! And once again we will try to please you with our Greek hospitality.
Best Regards,
Maryana Luzakova
Guest Relations Department
10/10 Excellent
Pascal, Dreux 28
10 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pascal
Séjour de 4 nuits en octobre 2018
Réponse de m le 18 janv. 2019
Dear Guest, We would like to thank you for your high evaluation. Thank you for visiting us. Best regards, Mitsis Rinela Beach Management
10/10 Excellent
Lili90, Delle
7 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lili90
Séjour de 7 nuits en octobre 2018
Réponse de m le 18 janv. 2019
Dear Guest, We are very happy to know that you had a pleasant stay and that you stayed satisfied with our offered services and facilities. Thank you for choosing our hotel and we hope to see you one day again. Best regards, Mitsis Rinela Beach Hotel Management
8/10 Bien
GENEVIEVE
4 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GENEVIEVE
Séjour de 2 nuits en octobre 2018
Réponse de m le 18 janv. 2019
Dear Guest, We would like to thank you for your high evaluation. Thank you for visiting us. Best regards, Mitsis Rinela Beach Management.
10/10 Excellent
boris
9 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour
boris
Séjour de 3 nuits en octobre 2018
Réponse de Guest Relations Manager le 9 oct. 2018
Dear Boris,
We are moved by your kind words and by your high evaluation. We would like to believe that we will be given the opportunity to see you again in the near future.
Best regards,
Julietta Zioga
GUEST RELATIONS MANAGER
10/10 Excellent
Nathalie, ORELLE
13 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel au top
Nathalie
Séjour de 4 nuits en août 2018
Réponse de Guest Relations Manager le 6 janv. 2019
Dear Nathalie,
Your hotel Rinela Beach thanks you for your review. We are proud to hear that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our hotel facilities and offered services. Thank you for entrusting us your holidays and for recommending us. It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best regards,
Julietta Zioga
GUEST RELATIONS MANAGER
10/10 Excellent
olivier, L'Abergement-Clémenciat
11 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel a découvrir et un veritable all inclusive.
olivier
Séjour de 4 nuits en septembre 2018
Réponse de Guest Relations Manager le 12 sept. 2018
Dear Olivier,
Your hotel Rinela Beach thanks you for your review. We are proud to hear that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our hotel facilities and offered services. Thank you for entrusting us your holidays and for recommending us. It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best regards,
Julietta Zioga
GUEST RELATIONS MANAGER
10/10 Excellent
Ludovic, Paris
28 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel très confortable qui donne envie d'y rester
Ludovic
Séjour de 7 nuits en août 2018
Réponse de Guest Relations Manager le 29 août 2018
Dear Ludovic,
Your hotel Rinela Beach thanks you for your review. We are proud to hear that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our hotel facilities and offered services. Thank you for entrusting us your holidays and for recommending us. It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best regards,
Julietta Zioga
GUEST RELATIONS MANAGER
10/10 Excellent
Romain
19 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour parfait en famille!
Romain
Séjour de 5 nuits en août 2018
Réponse de Guest Relations Manager le 20 août 2018
Dear Romain,
Your hotel Rinela Beach thanks you for your review. We are proud to hear that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our hotel facilities and offered services. Thank you for entrusting us your holidays and for recommending us. It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best regards,
Julietta Zioga
GUEST RELATIONS MANAGER
8/10 Bien
karine, rouen
15 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel avec vue magnifique
karine
Séjour de 13 nuits en juillet 2018
Réponse de Guest Relations Manager le 18 août 2018
Dear Karine,
We are very happy to receive your review. It is wonderful to hear that you appreciated our hotel's location just by the beach and our magnificent view to the sea. But please allow me to comment your remark having to do with our hotel's animation. We offer a full program of entertainment day and night for children and adults, daily. During the daytime there are a lot of sport activities for adults , while for kids operates the Mini Club and the Junior Club. During the evenings there are daily evening shows: live music bands, DJ, professional dancing groups, illusionist, competitions etc. Once more thank you for choosing our hotel for your holidays and we hope that one day you may decide to visit us again.
Best regards,
Julietta Zioga
GUEST RELATIONS MANAGER
10/10 Excellent
franck, Choisy
29 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Complexe étudié féerique...
franck
Séjour de 7 nuits en juillet 2018
Réponse de Guest Relations Manager le 30 juil. 2018
Dear Franck,
Your hotel Rinela Beach thanks you for your review. We are proud to hear that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our hotel facilities and offered services. Thank you for entrusting us your holidays and for recommending us. It would be an ultimate pleasure for us to have you back one day for another exciting experience.
Best regards,
Julietta Zioga
GUEST RELATIONS MANAGER