Avis
8,4
Très bien
8,6/10
Propreté
9,0/10
Personnel et service
8,0/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
24 oct. 2023
Séjour de 5 nuits en octobre 2023
Réponse de La Vita Management le 25 oct. 2023
Dear Michel,We sincerely appreciate your feedback and are delighted to hear that you had an enjoyable stay with us. We look forward to welcoming you back again soon!Best Regards,
4/10 Médiocre
PINAR
17 août 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not recommended hotel
PINAR
Séjour de 9 nuits en août 2023
Réponse de La Vita Management le 17 août 2023
Dear Pinar,Thank you for sharing your recent experience at Mitsis La Vita Beach Hotel. We sincerely apologize for falling short of your expectations during your stay. Your feedback is crucial to us as it helps us identify areas where improvements are needed.We deeply regret any inconvenience you faced with your room and the overall condition of the hotel. It is never our intention to disappoint our guests, and we apologize for the discomfort you felt during your stay. Please know that your concerns have been noted and will be discussed with our team for immediate attention and necessary actions.Regarding the breakfast area and the elevator, we're truly sorry for the inconveniences you encountered. We understand the importance of a smooth and pleasant experience during your stay, and we're committed to addressing these issues to ensure a better guest experience.Your feedback is greatly appreciated, and we hope you'll consider giving us another chance to provide you with the exceptional stay you deserve. If you plan to return to Rhodes, we'd be more than happy to assist you in making your stay more enjoyable.Warm regards,
10/10 Excellent
Laetitia
16 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laetitia
Séjour de 7 nuits en juillet 2023
Réponse de La Vita Management le 16 juil. 2023
Dear Laetitia,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you had a wonderful stay at Mitsis La Vita and that you enjoyed various aspects of your experience.It brings us joy to know that you found your room pleasant, spacious, and with a beautiful sea view. Providing a comfortable and enjoyable accommodation is one of our top priorities, and we are delighted that we could meet your expectations.We take great pride in our breakfast offerings, and we are pleased that you found it varied and plentiful. Our team works hard to ensure that our guests start their day with a satisfying meal.Furthermore, we are thrilled that our staff contributed to making your stay special. We believe that excellent service is essential in creating memorable experiences for our guests, and we are glad that you found our team pleasant and helpful.Our prime location near the sea and within walking distance to the city center is indeed one of our best assets. We are delighted that you had the opportunity to enjoy the sea and explore the city without any inconvenience.Once again, we thank you for your kind words and for choosing Mitsis La Vita for your stay. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back in the future.Best regards,
4/10 Médiocre
Aghiles
Voyage en famille
3 sept. 2022
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Aghiles
Séjour de 3 nuits en août 2022
Réponse de Mitsis La Vita Management le 4 sept. 2022
Dear Ms. Aghiles,We are sorry to hear that your experience at Mitsis La Vita Beach Hotel did not exceed your expectations. Thank you for taking the time to share this with our team. We want people to feel the pleasure and comfort of being treated and welcomed with a spirit of warmth and generosity. We aspire to create relational bonds in our hotels in order to foster a feeling of belonging and make our guests welcome the caring spirit. Our hotels are armed with a member at every department, responsible for keeping a pulse on hotel operations, that includes cleaning, F&B services, Front desk services etc. We wish you had addressed everything with us while you were here and we would have been able to solve everything.We are proud to be a hotel member of Greece's largest privately-owned hotel chain. Mitsis Hotels. a tourism pioneer for over 40 years now, making its own mark on Greece's tourist industry. driven by a customer-centered philosophy and the promise of an unparalleled holiday experience.We regret that your experience was not as fulfilling as expected, as out intention is to offer our guests great memories and experiences, creating one unique impression that makes them all coming back each year.Your comments and suggestions are highly appreciated and will be taken into consideration in our constant effort to improve our facilities and services. We hope that you will return to our hotel to change your overall opinion about us and make you a part of our family.
10/10 Excellent
FREDERIC
Voyage en famille
27 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FREDERIC
Séjour de 7 nuits en juillet 2022
Réponse de Mitsis La Vita Management le 28 juil. 2022
Dear Mr. Frederic, We are delighted you took the time to share your holiday experience with us and we would like to thank you for that. We are glad that you enjoyed your time overall with us and we are looking forward to welcoming you back soon!
10/10 Excellent
Philippe
19 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Personnel très accueillant
Philippe
Séjour de 9 nuits en mai 2022
Réponse de Mitsis La Vita Management le 10 juin 2022
Dear Philippe, Thank you very much for taking the time to post a review about your stay at Mitsis La Vita Hotel. We want our guests to feel the pleasure and comfort of being treated and welcomed with a spirit of warmth and our staff tirelessly work towards that direction and we are glad to see that you enjoyed your time overall here. We are looking forward to welcoming back soon!
10/10 Excellent
Monika
9 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Monika
Séjour de 6 nuits en mai 2022
Réponse de Mitsis La Vita Management le 10 mai 2022
Thank you very much for taking the time to post a review about your experience at Mitsis La Vita Beach Hotel. Your kind words are very much appreciated. We are glad to see that our staff had a positive impact at your vacation and that you enjoyed your stay here. We look forward to welcoming you once again in the near future! Kind regards,
10/10 Excellent
Dramane
27 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dramane
Séjour de 2 nuits en août 2021
Réponse de Mitsis La Vita Manager le 31 août 2021
Thank you very much for your kind words. It is very much appreciated. We hope that we will welcome you soon again in our hotel
10/10 Excellent
Didier
10 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Didier
Séjour de 4 nuits en juillet 2021
8/10 Bien
Benjamin
Voyage en groupe
23 juin 2021
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Satisfait mais pas jusqu'au bout
Benjamin
Séjour de 10 nuits en juin 2021
Réponse de Mitsis La Vita Manager le 25 juin 2021
Thank you very much for taking the time to write us a review. We always try to offer the best quality service to our guests in all levels and we are sorry to hear that we didn't match your expectations. We take into very serious consideration your feedback and we will use it to make us better. We hope that we will see you soon in our hotel again to change your overall opinion.
Kind regards,
The Management
10/10 Excellent
Katy, Lausanne
30 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katy
Séjour de 6 nuits en octobre 2019
Réponse de K.Makedou le 30 oct. 2019
Dear Katy,
thank you for rating us .
We are glad that you enjoyed your recent stay in Mitsis La Vita Beach Hotel.
Best regards,
K.Makedou
Hotel Manager
10/10 Excellent
Eric
30 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ville et plage
Eric
Séjour de 1 nuit en septembre 2019
Réponse de Mitsis La Vita le 30 sept. 2019
Dear Mr. Eric,
Thank you for such a positive review about your recent stay with us.
I am glad to see that you enjoyed your overall stay with us and especially our convenient location in the city center.
We are looking forward to welcoming you at Mitsis La Vita beach hotel for another great experience.
Kind regards,
Katerina Makedou
Hotel Manager
10/10 Excellent
Linda
21 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une adresse à retenir
Linda
Séjour de 1 nuit en septembre 2019
Réponse de K.Makedou le 22 sept. 2019
Dear Linda,
thank you for your review.
We are glad that you enjoyed your stay in our property.
We are looking forward to welcome you in Mitsis La Vita beach Hotel .
Best regards,
K.Makedou
Hotel Manager
10/10 Excellent
Voyageur vérifié
17 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 10 nuits en septembre 2019
Réponse de Mitsis La Vita le 17 sept. 2019
Dear guest,
thank you for rating us with perfect score.
I am glad to see that you enjoyed all aspects of our hospitality.
We are looking forward to welcoming you in our hotel soon again.
Kind regards,
Katerina Makedou
Hotel Manager
6/10 Satisfaisant
Voyageur vérifié
27 août 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 7 nuits en août 2019
Réponse de Mitsis La vita hotel le 27 août 2019
Dear guest,
thank you for your review.
We are sorry for any inconvenience caused during your stay.
We are looking forward to welcoming you in our hotel soon again.
Kind regards,
Katerina Makedou
Hotel Manager
8/10 Bien
Voyageur vérifié
Voyage en couple
13 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 14 nuits en juillet 2019
Réponse de K.Makedou le 13 août 2019
Dear Guest ,
thank you for your review.
We feel glad that you enjoyed our hospitality during your recent stay.
We are looking forward to accommodate you in Mitsis La Vita Beach Hotel again .
Best regards,
K.Makedou
Hotel Manager
8/10 Bien
Voyageur vérifié
Voyage en couple
10 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juin 2019
Réponse de Mitsis La Vita le 11 juil. 2019
Dear guest,
thank you for sharing your recent experience with us online.
I am glad to see that you enjoyed your overall stay with us and especially our staff friendliness.
We are looking forward to welcoming you in our hotel soon again.
Kind regards,
Katerina Makedou
Hotel Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants
13 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de K.Makedou le 14 juin 2019
Dear Guest ,
Thank you for your review .
We are looking forward to visit Mitsis La Vita Beach Hotel .
Best regards,
K.Makedou
Hotel Manager
8/10 Bien
Voyageur vérifié
11 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en juin 2019
Réponse de Mitsis La Vita le 11 juin 2019
Dear guest,
thank you for your review.
We are looking forward to welcoming you in our hotel soon again.
Kind regards,
Katerina Makedou
Hotel Manager
10/10 Excellent
Voyageur vérifié
30 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bon hotel
Voyageur vérifié
Séjour de 3 nuits en octobre 2018
Réponse de La vita manager le 28 nov. 2018
Dear guest,
thank you for your review
We are looking forward to welcoming you in our hotel soon.
Kind regards,
Katerina Makedou
Hotel Manager
8/10 Bien
Robert
7 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Robert
Séjour de 3 nuits en mai 2018
Réponse de K.Makedou le 7 juin 2018
Thank you for rating us!
10/10 Excellent
Geneviève
25 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Découverte de Rhodes ville et île
Geneviève
Séjour de 6 nuits en mai 2018
Réponse de K.Makedou le 1 juin 2018
Dear Genevieve ,
thank you for rating us!
We are looking forward to welcome you soon at Mitsis La Vita Beach Hotel
yours sincerely
K.Makedou
8/10 Bien
Sophie
7 août 2017
Les points forts : Propreté et personnel et service
Originalité de la demi pension mais pas de balcon
Sophie
Séjour de 2 nuits en août 2017
10/10 Excellent
Françoise
12 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien situé et belle chambre pour le tarif
Françoise
Dear Francoise
we would like to thank you for your warm review,
we are looking forward to visit again Mitsis La vita
best regrads
K.Makedou
Hotel Manager
8/10 Bien
Voyageur vérifié
17 juil. 2016
Séjour agréable mais décevant sur certains points
Voyageur vérifié
Réponse de General Manager le 2 nov. 2016
Dear Guest,
Thank you for your warm review and for reccomending our hotel to other guests..
We are delighted to know that you have enjoyed your stay and the convinient location of Mitsis La Vita hotel. It would be our pleasure to welcome you again, for another effortless holiday.
Yours Sincerely,
Katerina Makedou
Hotel Manager
8/10 Bien
Elisa
18 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Elisa
Réponse de General Manager le 5 nov. 2016
Dear Mrs. Elisa,
Thank you for your rating our your recent stay in Mitsis La Vita hotel.
We would appreciate some comments in order to improve our service and the overall experience we offer to our guests.
Kind regards,
Katerina Makedou
Hotel Manager
2/10 Horrible
Anonymous
27 août 2014
Les points faibles : Propreté, personnel et service, confort de la chambre
Very Bad : Over booking trading policy. move to a two stars hotel wiith no advice
Anonymous
10/10 Excellent
Cesar
Voyage en couple
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cesar
Séjour de 4 nuits en mai 2024
10/10 Excellent
Kevin
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 13 nuits en mai 2024
Réponse de La Vita Management le 23 mai 2024
Dear Kevin,Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our hotel. We strive to provide exceptional service to all our guests, and we're glad to hear that we met your expectations.We look forward to welcoming you back for another enjoyable experience in the future.Warm regards,
8/10 Bien
Achilleas
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Achilleas
Séjour de 1 nuit en mai 2024
Réponse de La Vita Management le 23 mai 2024
Dear Mr. Achilleas,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the great sea view during your stay!We appreciate your comments regarding breakfast, and we will certainly take them into consideration as we strive to enhance our guests' experience.Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Warm regards,
10/10 Excellent
tareq
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
tareq
Séjour de 4 nuits en mai 2024
Réponse de La Vita Management le 8 mai 2024
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and found our staff to be excellent. We appreciate your kind words and are delighted that you found our hotel to be a great choice offering good value. Your satisfaction is our priority, and we're grateful for your feedback.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards,
10/10 Excellent
Meryem
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Meryem
Séjour de 4 nuits en avril 2024
Réponse de La Vita Management le 8 mai 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our hotel's proximity to the beach, our friendly staff, and our commitment to cleanliness. It's fantastic to know that you had a top-notch experience with us.We would be delighted to welcome you back anytime! Your kind words mean a lot to us, and we look forward to the opportunity to host you again in the future.Warm regards,
8/10 Bien
Jackie
Voyage en couple
16 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jackie
Séjour de 5 nuits en septembre 2023
Réponse de La Vita Management le 28 déc. 2023
Dear Jackie,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you found our staff to be friendly and that you enjoyed the spacious, clean room along with the comfortable bedding. Providing a modern and appealing atmosphere for our guests is a priority, and we're delighted that our property lived up to your expectations as depicted in the photos.Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything more we can do to enhance your next visit, please feel free to let us know.Warm regards,
8/10 Bien
Julie
18 oct. 2023
Les points forts : Propreté, personnel et service, équipements
Julie
Séjour de 7 nuits en octobre 2023
Réponse de La Vita Management le 18 oct. 2023
Dear Julie,We appreciate your valuable feedback regarding your stay at our hotel. It's wonderful to hear that you found our location convenient and that our staff's friendliness and helpfulness made your stay enjoyable. We do acknowledge that our rooms might have a somewhat dated feel, and we are continuously working to make improvements. Nevertheless, we're glad to know that it didn't detract from your overall experience. Your satisfaction is paramount to us, and we hope to welcome you back on another occasion. Thank you for your kind review! Best Regards,
10/10 Excellent
Antonio
6 oct. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Antonio
Séjour de 4 nuits en octobre 2023
Réponse de La Vita Management le 7 oct. 2023
Dear Antonio,Thank you for choosing to stay at our hotel and for taking the time to share your wonderful feedback with us. We are delighted to hear that you had an amazing experience during your stay!Best Regards,
8/10 Bien
Kirsi
Voyage en groupe
6 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kirsi
Séjour de 7 nuits en septembre 2023
Réponse de La Vita Management le 7 oct. 2023
Dear Kirsi,Thank you for sharing your thoughts on the Mitsis La Vita Beach Hotel in Rhodes. It's wonderful to hear that you enjoyed the hotel's location, with its proximity to the beach, old town, and port. The views from the balcony and the overall experience seem to have been positive.Your feedback is valuable and can be helpful for future travelers considering a stay at this hotel. If you have any specific suggestions or details about your stay that you'd like to share, please feel free to do so.If you ever plan to return to Rhodes, I hope you have another enjoyable stay at the Mitsis La Vita Beach Hotel!Best Regards,
10/10 Excellent
Eva
Voyage en famille
5 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eva
Séjour de 7 nuits en septembre 2023
Réponse de La Vita Management le 6 oct. 2023
Dear Eva,Thank you for sharing your positive experience at La Vita Beach Hotel. We're pleased to hear that you found our staff friendly, appreciated the daily room cleaning, and enjoyed the perfect breakfast.It's great to know that the hotel's location, close to the beach, restaurants, and the Old Town, worked well for you and your family. We aim to provide a comfortable and enjoyable experience for all our guests, and we're delighted that you had a pleasant stay.If you have any more comments or if there's anything specific you'd like to share about your stay, please feel free to let us know. We're here to assist with any questions or requests you may have, and we hope to welcome you back in the future.Best Regards,
10/10 Excellent
Beverly
Voyage en couple
3 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beverly
Séjour de 1 nuit en octobre 2023
Réponse de La Vita Management le 3 oct. 2023
Dear Beverly,Thank you for taking the time to share your positive experience at La Vita Beach Hotel. We are delighted to hear that you found your stay comfortable and that our staff, especially Antonis, Despoina, Christinas, Pythagoyas, and Alexia, made your stay enjoyable with their helpful and charming service.It's great to know that you enjoyed the breakfast and the convenient location of the hotel, with the beach just across the street and the Old Town within walking distance. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. If you have any more comments or if there's anything specific you'd like to share about your stay, please feel free to let us know. We're here to assist with any questions or requests you may have.Best Regards,
10/10 Excellent
Erion
30 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erion
Séjour de 1 nuit en septembre 2023
Réponse de La Vita Management le 1 oct. 2023
Dear Erion,Thank you for choosing to stay at our hotel and for taking the time to share your wonderful feedback with us. We are delighted to hear that you had an amazing experience during your stay!Warmest Regards,
6/10 Satisfaisant
Gunduz
28 sept. 2023
Gunduz
Séjour de 1 nuit en septembre 2023
Réponse de La Vita Management le 29 sept. 2023
Dear Gunduz,Thank you for taking the time to share your feedback about your stay at Mitsis La Vita Beach Hotel. However, we apologize that some aspects of your stay did not meet your expectations. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay.Best Regards,
10/10 Excellent
Penelope Anne
Voyage en couple
21 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Penelope Anne
Séjour de 14 nuits en septembre 2023
Réponse de La Vita Management le 21 sept. 2023
Dear Anne,We're delighted to hear that you found our staff to be dedicated and willing to go the extra mile for guests. They truly make a difference in creating a positive experience for our guests. Your recognition of their efforts is greatly appreciated.Thank you for staying with us and for your kind words. We hope to welcome you back in the future.Best Regards,
8/10 Bien
Serhan
18 sept. 2023
Les points forts : Propreté
Serhan
Séjour de 1 nuit en septembre 2023
Réponse de La Vita Management le 19 sept. 2023
Dear Serhan,Thank you for taking the time to share your wonderful experience at Mitsis La Vita Hotel! We're thrilled to hear that you had a great stay.Best Regards,
6/10 Satisfaisant
David
Voyage en couple
8 sept. 2023
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
David
Séjour de 7 nuits en août 2023
Réponse de La Vita Management le 27 oct. 2023
Dear David,We appreciate your feedback on your recent stay with us at Mitsis La Vita. Your comments are valuable as they help us continually improve our services and guest experience.We're pleased to hear that your overall stay was good. However, it seems that some aspects didn't meet your expectations.Regarding the balcony, we're sorry to hear that it didn't meet your expectations. We understand the importance of a comfortable and enjoyable balcony space, and we apologize if it fell short.The design of the bathroom, the arrangement of beds, and the breakfast are noted, and we will consider how we can enhance these aspects to better serve our guests in the future.Your feedback regarding medical assistance is duly noted, and we will explore ways to provide improved services in this area.We are glad to hear that you found the location satisfactory, and we appreciate your patience in sharing your observations.Thank you for staying with us, and we hope to have the opportunity to host you again in the future!Warm regards,
10/10 Excellent
andre
31 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
andre
Séjour de 3 nuits en août 2023
Réponse de La Vita Management le 1 sept. 2023
Dear Andre,We are thrilled you took the time to post a review about your experience in Mitsis La Vita. We are delighted you enjoyed your time overall with us and we look forward to welcoming you back!Warm Regards,
6/10 Satisfaisant
Markus Anton
30 août 2023
Markus Anton
Séjour de 4 nuits en août 2023
Réponse de La Vita Management le 19 sept. 2023
Dear Markus,Thank you for taking the time to share your feedback about your recent stay with us. We're truly sorry to hear that your experience did not meet your expectations.We hope that you will consider giving us another opportunity in the future to provide you with a better experience.Best Regards,
6/10 Satisfaisant
michael
17 août 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
michael
Séjour de 1 nuit en août 2023
Réponse de La Vita Management le 17 août 2023
Dear Michael,Thank you for taking the time to share your feedback following your stay at Mitsis La Vita Beach Hotel. We appreciate your honest review and value your input.We acknowledge your comment regarding the need for updating. We constantly strive to enhance our facilities and services to provide the best experience for our guests. Your feedback serves as an important reminder of areas where we can continue to improve. We're committed to creating an environment that meets the expectations of all our valued guests.We hope to have the opportunity to welcome you back in the future and demonstrate the improvements we've made based on valuable feedback like yours.Warm regards,
8/10 Bien
Gaetano
15 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gaetano
Séjour de 14 nuits en août 2023
Réponse de La Vita Management le 21 août 2023
Dear Gaetano,Thank you for your valuable feedback regarding your recent stay at our hotel. We're glad to hear that you enjoyed our convenient location and the proximity to both the sea and the historical attractions. We're pleased that you found our dining options to your satisfaction and that the service provided by our staff met your expectations. We'll take note of your comments about the room size as we continually strive to enhance our guests' experience. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.Warm Regards,
10/10 Excellent
Mahmut Ekrem
Voyage en famille avec de jeunes enfants
8 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mahmut Ekrem
Séjour de 6 nuits en juillet 2023
Réponse de La Vita Management le 9 août 2023
Dear Mahmut,Thank you for sharing your positive experience at Mitsis La Vita Hotel. We are pleased to hear that you enjoyed your stay and that our staff provided you with friendly and helpful service.We are glad that we were able to accommodate your room change request to ensure your comfort and satisfaction. It's wonderful to know that you appreciated the sea view room, the cleanliness, and the convenient location of the hotel.We're delighted that you enjoyed the breakfast and the delicious crepes made by our dedicated staff member. Your kind words are a testament to the commitment of our team to provide a memorable and enjoyable experience for our guests.Thank you once again for your feedback, and we look forward to welcoming you back to Mitsis La Vita Hotel in the future. Your satisfaction is our priority, and we are dedicated to maintaining the high standards that ensure a pleasant stay for all our guests.Kind Regards,
6/10 Satisfaisant
Luca Alberto
Voyage en groupe
6 août 2023
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Luca Alberto
Séjour de 5 nuits en juillet 2023
Réponse de La Vita Management le 6 août 2023
Dear Luca,Thank you for bringing this matter to our attention. We sincerely apologize for the issues you experienced with the cleanliness of your room during your stay. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we did not meet your expectations in this regard.We have shared your feedback with our housekeeping team to address the cleanliness issues and to ensure that proper procedures are followed to maintain the rooms throughout the day. Rest assured, we take these matters seriously, and steps will be taken to prevent such occurrences in the future.Your feedback is valuable to us as it helps us identify areas for improvement, and we appreciate your understanding. We hope that despite the initial inconvenience, you were still able to enjoy your overall vacation experience.Best Regards,
6/10 Satisfaisant
Elisabeth
5 août 2023
Les points forts : Propreté
Hotel ok but located in heavy breeze area
Elisabeth
Séjour de 2 nuits en août 2023
Réponse de La Vita Management le 5 août 2023
Dear Elisabeth,Thank you for your feedback about your stay at our hotel. We appreciate your honesty and are sorry to hear that the location was not ideal for you due to the heavy breeze in the area.Wind patterns can vary throughout the year and may affect the comfort of guests in certain locations. We understand that this can be a concern for some visitors. We always strive to provide the best possible experience for our guests, and we will take your feedback into consideration as we continue to improve our services.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Best Regards,