Chambre avec lits jumeaux (Sharing Pool) | Minibar, coffres-forts dans les chambres, bureau, rideaux occultants

Avis sur Mitsis Faliraki

5 out of 5
Mitsis Faliraki
Faliraki, Rhodes, Rhodes

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 94 avis sur 164." "
Note des voyageurs de 8 (Bien), d’après 48 avis sur 164." "
Note des voyageurs de 6 (Satisfaisant), d’après 15 avis sur 164." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 164." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 164." "

9,2/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Stéphanie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel du restaurant très sympathique. Il y a du choix au buffet. Propreté à l'extérieur. Belles piscines, plage à côté avec des transats très confortables. Chambre assez grande par contre le ménage dans la salle de bain n'a pas été effectuée tous les jours malgré les réclamations auprès du service client et réception. Les femmes de chambres sont très bruyantes dans les couloirs à partir de 8h du matin.
Séjour de 9 nuits en juillet 2022
Réponse de Mitsis Faliraki Team le 13 août 2022
Dear Stephanie, Greetings from Mitsis Faliraki Beach Hotel! Thank you for devoting some time to evaluate our Unique Destination with such a positive review. It is very important for our team to make every guest feel special and unique and we are really glad that we managed to do so with you. Your kind comments are a boost for our team in order to continue providing a high standard of services. Please rest assured that we are taking the appropriate measures to address the issue and prevent any future occurrences. We continuously strive to meet your expectations and needs. We are looking forward to welcoming you back to our premises! With kind regards, Mitsis Faliraki Team

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le personnel de l’hôtel est excellent! L’hôtel et ses équipements son magnifique et il est très bien situé. Le seul bémols est que nous avons prit une chambre familiale et que ces chambres à notre grande surprises font 25m2. Cela est trop petit ! Avec deux enfants et des valises.
Séjour de 7 nuits en juillet 2021
Réponse de Faliraki Team le 17 juil. 2021
Dear Guest, thank you for your preference to our Hotel. Let us point out that the size of our room is clearly visible on our website. Your comments and suggestions are highly appreciated and will be taken into consideration in our constant effort to improve our services and facilities. Best regards, Faliraki Team

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Merci à tout le personnel de l’hôtel et au responsable. Magnifique séjour dans cet hôtel
Séjour de 7 nuits en mai 2021
Réponse de Faliraki Team le 7 juin 2021
thank you so much for your kind words and feedback! We hope to see you again!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en août 2019
Réponse de MICHAEL le 4 sept. 2019
Dear valued guest, Thank you very much for taking the time to evaluate the Mitsis Faliraki Beach Hotel. We are delighted to see your full star rating and hope to welcome you at our hotel in the nearest future. Kind regards from Rhodes, Michalis Symiakos General Manager Mitsis Faliraki Beach Hotel & Spa

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Etablissement très propre. Possibilité de bien se sustenter à toute heure. Personnel attentif et agréable.
Séjour de 13 nuits en juillet 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
tout est parfait. Personnels, piscines, plage, nourriture. Magnifique
Séjour de 14 nuits en juillet 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en juin 2019
Réponse de Michalis Symiakos le 16 juil. 2019
Dear valued guest, Thank you for sharing your rating online regarding your past stay at the Mitsis Faliraki Beach Hotel. We are looking forward to welcoming you soon for another great stay at the Mitsis Faliraki Beach Hotel! Warm regards from Rhodes, Michalis Symiakos General Manager Mitsis Faliraki Beach Hotel & Spa

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2019
Réponse de michael le 4 mai 2019
Dear valued guest, Thank you so much for taking the time to evaluate your past stay at the Mitsis Faliraki Beach Hotel and we hope to welcome you back as our guest in the nearest future. Kindest regards from Rhodes, Michalis Symiakos General Manager Mitsis Faliraki Beach Hotel & Spa.

6/10 Satisfaisant

Bob, Paris

Les points forts : Personnel et service
L'hôtel est bien et le personnel agréable. Par contre la nourriture n'est vraiment pas bonne. Inlassablement(7 jours sur 7) ils ne proposent à la plancha que de minces filets de porc et des filets de "poisson" décongelés. Pendant mon séjour d'une semaine j'ai été obligé de diner trois fois dans un restaurant en ville. Il n'y a pas de salle de sport, ce qui n'est pas digne d'un 5 étoiles.
Séjour de 7 nuits en octobre 2018
Réponse de Michael le 16 oct. 2018
Dear Bob, Thank you very much for taking the time to comment on your recent stay at the Mitsis Faliraki Beach Hotel. We are glad that our staff's friendly and efficient service met your expectations. Furthermore we are disheartened that you were not satisfied with our food variety. We have a wide range of fresh local products at the buffet, warm and cold dishes, deserts and additional 5 themed restaurants, creperie and snack bar and many special events during the week like Bbq in the garden, 20 meters Pizza and others. Kindly note that in our official website all our facilities and services are clearly mentioned and there is not written that our hotel has a gym. We hope to welcome you back once more in the future to fully convince you of our quality and service. Kindest regards from Rhodes, Michalis Symiakos General Manager Mitsis Faliraki Beach Hotel & Spa.

8/10 Bien

Jen, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel propre et beau
Tres bel hôtel propre et proche de la plage de sable fin. Les transats de la plage sont payants à partir de 10h, et le prix est de 5 euros. Il serait bon de mettre en place des tarifs préférentiels pour les résidents de l'hotel comme 2,5 euros la journée par exemple. Concernant la pisicine, elle est très belle mais il faut se reveiller tres tôt pour pouvoir reserver ses transats. Les personnes reservent leur " place" et n'en bougent pas. Un peu dommage ce système de transat, faudrait soit mettre plus de transat libre soit créer un process pour eviter aux gens de les réserver inutilement pour la journée. Concernant les informations liées à l'hôtel, exemple : au wifi, serviettes de plage... autres, il faut nous-mêmes faire la demande spontanement car on est pas forcément renseigner ou informer lors de notre arrivée. La chambre est correcte et confortable pour 2 personnes, et très propre, mais la vue de la mer " partielle" est vraiment très légere. Les restaurants de l'hôtel sont bons et très copieux mais un peu dommage que les horaires soient privilégiés pour la population russe et allemande qui mangent très tôt, et donc ferment très tôt à 21h. Dans l'ensemble l'hôtel est vraiment beau, très propre avec un personnel très à l'écoute et agréable. Une personne parlant également le francais à l'accueil ne serait pas de refus pour les touristes français ayant un peu du mal à se faire comprendre. Je recommande cet hôtel et son emplacement pour un séjour à Rhodes.
Séjour de 7 nuits en août 2018
Réponse de Michalis Symiakos le 28 août 2018
Dear Jen, Thank you so much for your kind words about your recent stay at the Mitsis Faliraki Beach Hotel. It delights us exceedingly to hear that our rooms, the pool area, the cleanliness as well as our restaurants were to your satisfaction. Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed our staff’s attentive service. Regarding the beach beds it is in our immediate plans to offer them free of charge to our guests. Thank you for your recommendation and we are looking forward to your next visit very soon. Best regards from Rhodos, Michalis Symiakos General Manager Mitsis Faliraki Beach Hotel & Spa.

10/10 Excellent

Brigitte, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel Proche de tout et direct plage
Hôtel excellent Très propre Une armée pour le nettoyage à tous moments Personnel aux petits soins Très aimable et à l écoute Équipe d animation excellente et jamais agressive pour faire participer les clients Le soir des spectacles remarquables et renouvelés par des artistes professionnels Magnifique séjour À recommander sans limitation
Séjour de 14 nuits en août 2018
Réponse de Michalis Symiakos le 23 août 2018
Dear Mrs. Brigitte, Thank you very much for taking the time to share your recent experience in Mitsis Faliraki Beach Hotel with us. We are absolutely delighted to see that our professional evening shows, our animation team's schedule as well as our staff's attentive service met your expectations. Further it is great that you appreciated our cleaning service as well. Thank you very much for recommending us to fellow travelers and we already look forward to having you back as our guest again soon! Best regards from Rhodos, Michalis Symiakos General Manager Mitsis Faliraki Beach Hotel &Spa.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel is a just excellent . The food , the staff , the rooms . This is definitely a repeat next year . Thank you George for your hospitality you made us feel at home . Lukas from Canada
Séjour de 6 nuits en mai 2018
Réponse de MICHAEL le 1 juin 2018
Dear Lukas, Thank you very much for your kind feedback and the perfect rating regarding your stay in Mitsis Faliraki Beach Hotel. We are delighted to read that our service was to your full satisfaction and we will certainly forward your kind words to the whole team, especially to George. We already look forward to your next visit and remain with warm regards from Rhodes, Michalis Symiakos General Manager Mitsis Faliraki Beach Hotel & Spa.

10/10 Excellent

Stéphanie, Toulouse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour magnifique et excellent
Nous avons passé un formidable séjour en famille dans cet établissement. Tous est parfait : - chambres spacieuses, très propres et literie au top. - restaurants et buffets : très bien, copieux et avec beaucoup de choix. Tout est très bon. - animation, activités et piscines : géniales - personnel très sympathiques et très à l'écoute. Nous y retournerons les yeux fermés car nous avons été très enchantés de cet hôtel. Ayant l'habitude de beaucoup voyager, je n'ai jamais trouvé aussi bien à tout point de vue.
Séjour de 4 nuits en avril 2018
Réponse de MICHAEL SYMIAKOS le 19 mai 2018
Dear Stephanie, Thank you for being our guest and for your lovely feedback. It is a pleasure to read that we could please you with our room’s equipment, the various food and drink options, our central location and our staff’s friendly service. We hope to welcome you back in Mitsis Faliraki Beach Hotel in the nearest future. Best regards from Rhodos, Michalis Symiakos General Manager Mitsis Faliraki Beach Hotel & Spa.

8/10 Bien

REDA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 10 nuits en août 2017
Dear Mrs. Reda, Thank you for your kind review and for taking the time to rate our hotel. I am so pleased that you had a wonderful stay with us. I very much hope to welcome you back in the near future.!!! Michalis Symiakos General Manager Mitsis Faliraki Beach Hotel.

10/10 Excellent

caro, lille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon Hotel avec le personnel aux petits soins
Super séjour. Plage agréable devant l'hôtel : transat payant 4 euros la journée et 2 euros le parasol . L'hôtel est tout proche de la ville , des taxis et de l'arrêt de bus . Piscines chaudes , beaucoup de transats . Samedi barbecue organisé sur la pelouse de l'hôtel . Restauration variée et bonnes . Crêpes , croques ... toute aprèm .
Séjour de 7 nuits en juin 2017
Réponse de Michalis Symiakos General Manager. le 12 juin 2017
Thank you so much for taking the time to post your review, I am very pleased that you enjoyed your stay. I appreciate your comments regarding our food and our bbq!!! I hope to welcome you back in the future. Michalis Symiakos General Manager Mitsis Faliraki Beach Hotel.

10/10 Excellent

Carine, Gimeaux-Semur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon souvenir
L'hôtel est très bien, entretenu, propre, le personnel est sympathique et souriant. Le buffet principal est varié, renouvelé et bon ; par contre les restaurants à thème sont sans intérêt (c'est la même chose qu'au buffet mais le choix en moins). Piscine propre et plage au pied de l'hôtel. Il est bien situé pour visiter l'île (en voiture ou en bus).En résumé, très bon séjour dans cet hotel, on le recommande.

10/10 Excellent

Uwe Dennis, Aachen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr gut gelegenes Hotel mit vielfältigem Speisenangebot durch à la carte zusätzlich zum AI-Buffet. Sehr modern gehaltene Anlage und schöner Strand mit vielen, bequemen Liegen. Eine klare Empfehlung für jeden, der auf Rhodos Urlaub machen möchte. Von Faliraki aus können sämtliche Hotspots (Rhodos City, Lindos etc.) schnell erreicht werden.
Séjour de 7 nuits en mai 2024
Réponse de Mitsis Faliraki Team le 23 mai 2024
Dear Uwe Dennis, Thank you for your wonderful review!We are delighted to hear that you enjoyed the variety of dining options and our modern facilities. It is great to know that you found our beach comfortable and well-equipped. We are also pleased that our location allowed you to explore the beautiful spots around Rhodes.We appreciate your recommendation and hope to welcome you back to our hotel soon!Kind Regards, Mitsis Faliraki Team

10/10 Excellent

Georgina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was amazing, there are so many food options and different restaurants that you can go to. Great stay
Séjour de 7 nuits en avril 2024
Réponse de Mitsis Faliraki Team le 12 mai 2024
Dear Goergina,We're delighted to hear that you had a wonderful experience with us! Thank you so much for your kind words and for choosing to stay at our hotel. It's fantastic to know that you enjoyed the amenities and services provided by our team. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay in the future!Kind regards,Mitsis Faliraki Team

10/10 Excellent

Patric

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Hotel ist an sich wirklich super, die Zimmer sind allerdings etwas renovierungsbedürftig. Die Reinigung der Zimmer erfolgt täglich, wobei der Boden oder Staub nicht wirklich gewischt wird. Trotzdem waren wir mit allem glücklich. Personal ist wirklich super freundlich, ausnahmslos. Strand ist Geschmacksache, uns hat er nicht so sehr gefallen. Essen war gut, zu empfehlen sind die A la Carte Restaurants. Rhodos Altstadt muss man gesehen haben, einfach traumhaft schön.
Séjour de 7 nuits en octobre 2023
Réponse de Mitsis Faliraki Team le 29 oct. 2023
Dear Patric, thank you very much for choosing our hotel for your vacation and for sharing this lovely feedback with us! We are delighted to read that you enjoyed our facilities and services! Especially we would like to thank you for your kind comments regarding our staff members! It is highly important for us to make our guests feel welcome and we are glad that we managed to do so with you! Please rest assured that we will share all your valuable feedback with the concerning departments. It would be our pleasure to welcome you again in the near future! Kind regards, Mitsis Faliraki Team

10/10 Excellent

Willem Pieter van de

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wat prijs/kwaliteit betreft uitstekend.Goede ligging perfect strand en ligbedden. Heel vriendelijk personeel.
Séjour de 7 nuits en octobre 2023
Réponse de Mitsis Faliraki Team le 27 oct. 2023
Dear Willem Pieter, thank you very much for choosing our hotel for your vacation and for sharing this heartfelt review with us! We are more than happy to read that you enjoyed our facilities and services and that we managed to exceed your expectations. It is most important for us to make our guests feel special and welcome and we are delighted that you created lovely memories in our hotel. Your feedback is our best award and will be shared with the whole team! It would be our pleasure to welcome you back soon and we wish you all the best in the meantime! Kind regards, Mitsis Faliraki Team

2/10 Horrible

Barry Neil

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Stayed July 23 can’t fault the staff or hotel but sadly both teenage boys caught food poisoning from eating chicken burgers at the a la Carrie restaurant half way through our holiday. They were so so ill they were admitted to hospital and put on drips The hospital confirmed it was food poisoning as they had blood and stool tests which cost us £3000 plus new flights as we couldn’t travel home. That money we got back from insurance but not the holiday cost or the pain the boys went through. I did tell Expedia but they weren’t interested. So I’m afraid I will not be booking with them again or staying at the Mitsis Faliraki ever again
Séjour de 7 nuits en juillet 2023

10/10 Excellent

Sharan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place, it was a little old but everything else was fantastic
Séjour de 7 nuits en juin 2023
Réponse de Mitsis Faliraki Team le 21 sept. 2023
Dear Sharan, thank you very much for choosing our hotel for your vacation and for sharing this lovely feedback with us! We are delighted to know that you enjoyed our facilities and services. It is our best reward to know that you had a wonderful time in our hotel and that you left back home with adorable feelings which made you share those amazing compliments. Please rest assured that we will share all your feedback with the concerning departments and we are looking forward to welcome you again in the near future! Until the next time, please accept our best wishes. Kind regards, Mitsis Faliraki Team

10/10 Excellent

Thomas

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely loved our stay at Mitsis Faliraki. The staff are all so friendly and helpful. The location is perfect as well as its right on the beach and a 2 minute walk to the main town.
Séjour de 9 nuits en août 2023
Réponse de Mitsis Faliraki Team le 3 sept. 2023
Dear Thomas,thank you very much for taking the time to share this lovely review with us! It was our pleasure to be your hosts and we are delighted to read your highly positive feedback!We are glad that our facilities and services met your expectations and that your stay with us was all you had anticipated for. It is very important for us to make all our guests feel special and welcome and we are more than happy that our hospitality left a positive impression on you. Your feedback is highly appreciated and our highest reward! Please rest assured that we will share your comments with all our staff members!It would be our pleasure to welcome you again in the near future! Until your next visit, please accept our best wishes!Kind regards,Mitsis Faliraki Team

10/10 Excellent

Lise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to spend a week in the height of summer! Staff were very friendly and helpful at all times. During the wildfires around 500 people were evacuated to our hotel, and staff dealt with this amazingly well making sure that everyone were looked after. They ensures food and drinks were available to all and when evacuees left, the hotel was quickly back to its usual standard. Food was lovely and plentiful, plenty of alcohol available and overall this has been a wonderful holiday despite the current wildfire situation. Best wishes to all the affected and evacuees!
Séjour de 5 nuits en juillet 2023
Réponse de Mitsis Faliraki Team le 25 juil. 2023
Dear Lise, Thank you for taking the time to share your recent experience at our hotel. We are happy to hear that you had a positive and enjoyable time. Moreover, we deeply appreciate your kind words about the special treatment given to wildfire victims. Supporting those in need is an integral part of our values, and we are glad that you noticed our efforts to assist those affected by such a devastating natural disaster. Once again, thank you for sharing your wonderful feedback. Your positive words inspire us to continually strive for excellence in serving all our guests and visitors. We look forward to the opportunity of hosting you during your next visit to the area. Warm regards, Mitsis Faliraki Team

10/10 Excellent

Ekaterina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en juin 2023
Réponse de Mitsis Faliraki Team le 30 juin 2023
Dear Ekaterina, words cannot describe how delighted we are to know that you enjoyed your stay with us! Thank you very much for sharing your positive feedback. It is most important for us to create wonderful memories and provide you with a holiday experience to remember. We are looking forward to welcome you back in the near future. Kind regards, Mitsis Faliraki Team

10/10 Excellent

Miia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en juin 2023
Réponse de Mitsis Faliraki Team le 3 juil. 2023
Dear Miia, words cannot describe how delighted we are to see this highly positive review! We are pleased to know that you enjoyed your stay with us, which made you share this wonderful review! Your high rating is the best reward for all our team members and highly appreciated.Thank you for taking the time to share your feedback and we are looking forward to welcome you again in the near future! Kind regards, Mitsis Faliraki Team

8/10 Bien

Anna Josefina

Les points forts : Propreté et personnel et service
Great food and evening show. The hotel is very good for families with small children.
Séjour de 9 nuits en juin 2023
Réponse de Mitsis Faliraki Team le 28 juin 2023
Dear Anna,Thank you for choosing the Mitsis Faliraki Beach Hotel & Spa for your special holidays and for taking the time to share your experience. We are extremely pleased to read that our service and facilities met your expectations and that you and your family had a wonderful stay. We look forward to welcoming you again to our hotel next time you will choose Rhodes for your holidays. Kind regards, Mitsis Faliraki Team

6/10 Satisfaisant

Kaisa

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en juin 2023
Réponse de Mitsis Faliraki Team le 19 juin 2023
Dear Kaisa,thank you for sharing your feedback following your recent stay. We are certainly disappointed to receive such a low rating and to realize that we have not been able to reach your expectations. However, please allow us to mention that we do find your review to be unjustified, as we are not able to understand the exact cause of your dissatisfaction.Nevertheless, we are confident that you were still able to enjoy your holidays and to appreciate our efforts to provide exceptional services. Best regards,Mitsis Faliraki Team

8/10 Bien

Sheila

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel was spotless, staff lovely and very friendly. Only a few mins walk into shops, bars etc. Food was ok but definitely room for improvement. In the buffet restaurant sometimes the trays were empty, long queues. Al a carted, great choice but qualify of the food wasn’t great.
Séjour de 7 nuits en mai 2023
Réponse de Mitsis Faliraki Team le 25 mai 2023
Dear Shelia, Greetings from Mitsis Faliraki Beach & Spa and thank you for taking the time to share this positive review further to your stay with us. We are pleased to know that you enjoyed the facilities and the services that we are offering to our esteemed guests. Rest assured that all your comments will be shared with all our team and they will certainly become their strongest motivation so that they can continue offering their effortless smile and courtesy. We are certainly looking forward to welcoming you again in the near future! With best regards, Mitsis Faliraki Team

10/10 Excellent

Mordechai

Séjour de 4 nuits en septembre 2022
Réponse de Mitsis Faliraki Team le 29 sept. 2022
Dear Guest,thank you so much for your positive rating .We look forward to welcoming you back to Mitsis Faliraki Beach Hotel & Spa.Kind regards,Mitsis Faliraki Team

10/10 Excellent

A

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A definite gem in Rhodes
This is a well-run busy hotel, well worth of its 5-star rating. Staff are extremely polite, happy to see you and always helpful. The hotel areas are big enough and very clean inside and outside in the paved areas. I think the bars are open from the morning till late, 1.30 am. Food is primarily available all day and night. During the busy season, the hotel has a serious shortage problem of wooden sun loungers placed around the three pools. They also allow guests to reserve them from the early hours, so unless you get up at 6 am, you won't find one and you'll be forced to use the other inferior ones on the grass that is full of mosquitos or the ones on the beach. When mentioned, the management was quick to offer a solution. We were pleasantly surprised when each day snacks and wine on the ice were served in the room. The room bar is stocked up daily. The towels in the room could do with a makeover, they've seen better days. On one day, there's unnecessary noise from cleaning and grass-cutting machinery, work that could be done at night. The food is a mix of Greek and international cuisine, mostly good and available 24 hours a day. The restaurant runs efficiently and has plenty of nice fresh food. Panayiotis the outdoor restaurant waiter was extremely efficient, couldn't do enough for us, was ahead of his game all the time, provided top-class service and made a nice dining experience. Dimitris, the restaurant manager, open the fish and served it to us, a very kind gesture.
Séjour de 14 nuits en mai 2022
Réponse de Mitsis Faliraki Team le 11 oct. 2022
Dear Guest, Greetings from the Mitsis Faliraki Beach Hotel & Spa! Thank you very much for your lovely review. We are delighted to know that you had a pleasurable stay with us and enjoyed our facilities as well as the amiability and friendliness of each member of our Team. We are happy to exceed your expectations as our main goal is to make unforgettable and memorable the days of our guests, which they spend in our hotel. We will be very glad to have you as a guest and we truly look forward to your next visit. Kind regards,Mitsis Faliraki Team

10/10 Excellent

Anette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Toppenhotell
Bästa hotellet!!! Jättefint poolområde, gott om jättebra personal, bra service, härlig strand, jättebra att bada där. Förutom buffé med mycket att välja på, så finns det sex restauranger att äta på i fin miljö och en hamburgerrestaurang för lunch. Vi blev uppgraderade till rum med egen pool, så klart att vi är supernöjda!
Séjour de 7 nuits en juillet 2022
Réponse de Mitsis Faliraki Team le 19 juil. 2022
Dear Anette, Words cannot describe how delighted we are to read this lovely review regarding your stay at Mitsis Faliraki Beach. It's our best reward to know that you had a great time in our resort and that you left back home with adorable feelings which made you share those amazing compliments. Your words of praise are a powerful inspiration and motivation for our team to continue working hard towards our unique goal: your satisfaction. We look forward to welcoming you back to Faliraki Beach in the near future and wish you all the best in the meantime. With best regards, Mitsis Faliraki Team

10/10 Excellent

Levon Chant

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en juin 2022

10/10 Excellent

Alysha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had an amazing stay and experience at the Mitsis Failiraki Beach Hotel and Spa for the following reasons : 1. Being customer service! The staff is super welcoming,friendly,kind, and overall they will do any and everything to treat you like family and take care of you. Staying at this resort, we never had to worry about an unfriendly face or planning excursions that were out of budget. The front desk staff are an absolute delight. After almost 15 hours spent on a plane, it was so refreshing to see their smiling faces as we promptly and efficiently were checked in and taken to our room while the hotel porter transported our luggage to our rooms. Like I said every single staff member is so friendly it’s such a warm and welcoming environment! A special shout out to the Concierge Stergos! He’s so professional, accommodating, and friendly. He helped us plan reasonably priced excursions last minute as it was our first time in Rhodes, Greece.He goes above and beyond to ensure your stay is memorable and honestly we would come back to this resort just for the staff! Next outstanding mention is to Marietta, the shopkeeper in the hotel gift shop! She is genuinely such a kind and sweet person. She assists with finding anything you need. I remember the first day we arrived we realized we forgot sunscreen and we needed nasal spray. We were so worried we would have to go outside of the resort our first day to spend time searching for both these items but the hotel gift shop is basically a
Séjour de 7 nuits en mai 2022
Réponse de Faliraki Team le 11 juin 2022
Dear Guest, Thank you very much for your lovely review. We are delighted to know that you had a pleasurable stay with us and enjoyed our facilities as well as the amiability and friendliness of each member of our Team. We will be very glad to have you as a guest and we truly look forward to your next visit at Mitsis Faliraki Beach Hotel & Spa. Best regards, Mitsis Faliraki Team

10/10 Excellent

Tami

Séjour de 3 nuits en avril 2022
Réponse de Faliraki Team le 2 mai 2022
Dear Tami, thank you for taking the time to leave us this review. We hope to see you again next year. Best regards, Mitsis Faliraki Team

8/10 Bien

Mikael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pitkä viikonloppu vaimon kanssa
Erittäin ystävällistä ja hyvää palvelua. Kaikki paikat siistit ja hyvin siivottu. Saatiin ilmaisen huoneluokan korotuksen, osittainen merinäköala => merinäköala huone neljännessä kerroksessa. Meidän huone oli aika pieni ja olisimme kaivanneet siihen isomman vaatekaapin sekä sohvan. Wc ja suihkutilat olivat tosi tilavat. Ruoka ja juomat olivat mielestämme hyvät.
Séjour de 5 nuits en avril 2022
Réponse de Faliraki Team le 1 mai 2022
Dear Pitka, Your flattering comments are our best award! We will be pleased to welcome you again in the future and attend to each and every detail in order to ensure you another enjoyable stay at Mitsis Faliraki Beach! With best regards, Mitsis Faliraki Team

10/10 Excellent

Chelsea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was one of my best holiday experiences
Séjour de 3 nuits en avril 2022
Réponse de Faliraki Team le 1 mai 2022
Dear Chelsea, Your flattering comments are our best award! We will be pleased to welcome you again in the future and attend to each and every detail in order to ensure you another enjoyable stay at Mitsis Faliraki Beach! With best regards, Mitsis Faliraki Team

10/10 Excellent

KEREN

Séjour de 5 nuits en avril 2022
Réponse de Faliraki Team le 2 mai 2022
Dear Keren, thank you for taking the time to leave us a review. We hope to see you again next year. Best Regards, Mitsis Faliraki Team

10/10 Excellent

Holger

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Meerblick, All inclusive --> alles super
Sehr schönes Hotel direkt am Meer. Im beeindruckenden Eingangsbereich wurden wir gleich von mehreren Mitarbeiter zum Check-In begrüsst. Zimmer mit Balkon und direktem Meerblick. Buffet-Restaurant mit schöner Auswahl, wir haben trotzdem lieber die Themen-Restaurants genutzt (italienisch war am besten). Schöne Pools mit Palmen und Wiese und daneben der direkte Zugang zum Strand. Sonnenliegen mit Schirm waren auch dort kostenlos und Barservice am Platz. Wir waren schon auf Kreta in einem Mitsis-Hotel und hatten uns deshalb wieder für diese Kette entschieden. Wir sind sehr zufrieden.
Séjour de 8 nuits en octobre 2021
Réponse de Faliraki Team le 30 oct. 2021
Dear Holger, It's our best reward to know that you had a great time in our resort and that you left back home with adorable feelings which made you share those amazing compliments. Thank you! We look forward to welcoming you back to Mitsis Faliraki Beach in the near future and wish you all the best in the meantime. With best regards, Faliraki Team

8/10 Bien

Kate

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really lovely hotel, the staff we're very friendly and always helpful. Welcome towels and drinks were a great touch. I thought the rooms were lovely but very tired. Great amenities, free in room safe, air con, etc. The entertainment was ok but didn't blow me away. To make it even better I would like to see updated rooms, another option for lunch other than main restaurant or creperie (maybe pizza/gyros by the pool?) and more options for food at the main restaurant. Food was good quality though. Pool areas were lovely and great location/proximity to the beach. Loved our private pool room.
Séjour de 4 nuits en octobre 2021
Réponse de Faliraki Team le 27 oct. 2021
Dear Kate, Words cannot describe how delighted we are to read this lovely review regarding your stay at Mitsis Faliraki Beach. It's our best reward to know that you had a great time in our resort and that you left back home with adorable feelings which made you share those amazing compliments. Looking forward to seeing you again next year. Sincerely, Faliraki Team

10/10 Excellent

Zachary

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel in Faliraki, Rhodes was fantastic! It is well laid out, with plenty of space to chill either by the beach or by the pool. The food and drinks available at this hotel were wonderful, and there were loads of options. The location of the hotel is well located within Faliraki which has a lot of shops and bars, with fairly easy transport links to Rhodes Town. We ended up with a room with a private pool, which was a nice surprise upgrade from the hotel. It was a comfy room and was spacious. I would say the one thing which made this hotel stand out to us was the staff, who went on to remember our names and went above & beyond to make sure our stay was great. Overall would highly recommend this hotel for anyone visiting Rhodes!
Séjour de 7 nuits en octobre 2021
Réponse de Faliraki Team le 18 oct. 2021
Dear Zachary, thank you for this gorgeous review and feedback. We are delighted to know that you had a pleasurable stay with us. Looking forward to welcoming you back to Mitsis Faliraki Beach Hotel & Spa. Best regards, Faliraki Team

10/10 Excellent

Petra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Petra med familj
We stayed for only two nights (but we will come back for sure) but we had a lovely time. The staff in the reception is world class service minded. 
Housekeeping was world class and friendly.
Nice with several restaurants and bars. 
The beach was really nice. 
The best recommendations from Petra, Magnus and Johanna
Séjour de 2 nuits en septembre 2021
Réponse de Faliraki Team le 2 oct. 2021
Dear Petra, thank you for your feedback. We will address your kind words to our Team directly. Looking forward to seeing you again soon. Best regards, Faliraki Team

8/10 Bien

adi

Séjour de 4 nuits en septembre 2021
Réponse de Faliraki Team le 27 sept. 2021
Dear Guest, thank you for your feedback. We will address it directly. Looking forward to welcoming you soon. Kind regards, Faliraki Team

2/10 Horrible

Marcelle

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Misleading advertised photos. Rooms and views are NOT what’s being advertised. Very sad The hotel has no direct sea views as there’s is another building in front of it. The rooms are outdated and has a very small balcony with solid block walls. Nothing like the picture for the room we selected which stated partial sea view. There was noooo sea in the view 😖. We ended up leaving the hotel the same day and we went to the fabulous Sheraton on the other side of the island
Séjour de 4 nuits en août 2021
Réponse de Faliraki Team le 7 sept. 2021
Dear Marcelle We are sorry to hear that your experience did not exceed your expectations, considering you have stayed with us a few hours. It is sad the hotel did not get the chance to prove itself. Thank you for taking the time to share this with us. However, let us point out that our hotel has been multiple times awarded for its service, excellent facilities and the overall experience offered to each and every one of our guests. Mitsis Faliraki is well known for its special location. Directly situated on the famous beach of Faliraki. Is renovated completely in 2011, with comfortable rooms ideal for couples. Carefully appointed, with a twin bed and a marble bathroom with bathtub and shower offering all comforts of a 5* resort along with modern amenities and conveniences. Our website provides fully information for the type & size room. Your personal comments are highly appreciated and respected. It is the reason we did not claim any payment/fee as we were rightfully entitled to, according to your booking conditions. Rest assured your suggestions will be taken into consideration in our constant effort to improve our services and facilities. We do hope that we will have the opportunity to welcome you back for a more positive experience in the future and remain with warm regards from Rhodes.

10/10 Excellent

shirli

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This second time for us.. the staff is great. The food,pool,rooms,beach..everything great.
Séjour de 4 nuits en juillet 2021
Réponse de Faliraki Team le 17 juil. 2021
Dear Guest, thank you so much for this lovely review. We appreciate it. Can't wait to see you again next year. Best Regards, Faliraki Team

8/10 Bien

Jessica

Les points forts : Propreté, personnel et service, confort de la chambre
Tasty food and drink, rooms need to be upgraded
Overall great stay but the rooms really need to be remodeled. Very old furniture, tired and not 5 star. Food and drinks were great though.
Séjour de 2 nuits en mai 2021
Réponse de Faliraki Team le 5 juin 2021
Dear Jessica, Thank you for bringing this issue to our attention. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. Next time we would like to have the chance to provide you better experience!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en juillet 2019
Réponse de Faliraki Team le 12 oct. 2020
Dear Guest, Thank you for taking the time to rate us about your experience at Mitsis Faliraki Beach Hotel & Spa, We appreciate your evaluation, and hope to have the pleasure to welcome you again in the future. Best Regards,

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
+ bra mat, trevlig personal, gratis solstolar på stranden - lyhört, små rum
Séjour de 7 nuits en octobre 2019

6/10 Satisfaisant

Evgeniy

Voyage en famille
Ожидали большего, все-таки пять звёзд. Территория отеля маленькая. Еда очень однообразная, на седьмой день отдыха еда приедается. Ужинать и пару раз на обед выезжали за пределы отеля в рестораны. Чистота номеров на натянутую четверку, очень сильные сальные следы на дверях и на дверцах шкафа (не приятненько).
Séjour de 10 nuits en octobre 2019