Avis sur Labranda Kiotari Miraluna Resort - All inclusive
Labranda Kiotari Miraluna Resort - All inclusive
Kiotari Beach, Rhodes, Rhodes Island
Avis
7,8
Bien
7,2/10
Propreté
8,4/10
Personnel et service
7,4/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en groupe
14 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Labranda Kiotari Miraluna Resort le 15 oct. 2023
Cher Jean-Claude, Nous vous remercions de tout cœur pour votre soutien continu et vos aimables compliments. Vos commentaires sincères sont notre plus grande récompense dans nos efforts pour fournir des services de la plus haute qualité. Nous serons ravis de vous accueillir à nouveau lors de votre prochain voyage à Rhodes. Cordialement,
10/10 Excellent
ROSA
27 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ROSA
Séjour de 7 nuits en août 2022
Réponse de Labranda Kiotari Miraluna Resort le 28 août 2022
Dear Rosa,First, we would like to thank you for taking the time and sharing this beautiful review. It is truly rewarding to read that we made your stay a comfortable and memorable one. After all, your satisfaction and well-being are our priority. It was a pleasure to meet your expectations, as well as welcome you to our property. We look forward to welcoming you back soon. Kind Regards, Labranda Kiotari Miraluna Resort
10/10 Excellent
Déborah
Voyage en famille
23 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Déborah
Séjour de 10 nuits en juillet 2022
Réponse de LABRANDA Kiotari Miraluna Resort le 26 juil. 2022
Dear Andrea,
Thank you for your recent stay at LABRANDA Kiotari Miraluna Resort. We appreciate such a wonderful gesture of taking the time to share your experience with others. Feedback is always important as it is a vital way of reviewing the level of service and facilities, we provide our guests as well to make improvements. Once again thank you for your truly valuable comments.
We hope that we will be able to welcome you to the LABRANDA Kiotari Miraluna Resort again soon.
Kind Regards,
LABRANDA Kiotari Miraluna Resort
8/10 Bien
Julien
Voyage en famille avec de jeunes enfants
13 juil. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Julien
Séjour de 10 nuits en juillet 2022
Réponse de LABRANDA Kiotari Miraluna Resort le 14 juil. 2022
Dear Julien,
Thank you for your recent stay at LABRANDA Kiotari Miraluna Resort. We appreciate such a wonderful gesture of taking the time to share your experience with others. Feedback is always important as it is a vital way of reviewing the level of service and facilities, we provide our guests as well to make improvements. Once again thank you for your truly valuable comments. We hope that we will be able to welcome you to the LABRANDA Kiotari Miraluna Resort again soon.
Kind Regards,
LABRANDA Kiotari Miraluna Resort
8/10 Bien
Geneviève
Voyage en famille avec de jeunes enfants
9 juil. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Geneviève
Séjour de 7 nuits en juin 2022
Réponse de LABRANDA Kiotari Miraluna Resort le 14 juil. 2022
Dear Genevieve,
Thank you very much for choosing LABRANDA Kiotari Miraluna Resort. MP Hotels & Resorts employees have one goal in mind. That is, to achieve a feeling of complete customer satisfaction from all our guests. We strive to accomplish this by doing everything necessary to ensure that our guests enjoy their stay. We hope to welcome you again and enjoy another memorable holiday at our resort.
Kind Regards,
LABRANDA Kiotari Miraluna Resort
10/10 Excellent
jean-claude
28 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour
jean-claude
Séjour de 4 nuits en septembre 2021
Réponse de LABRANDA Kiotari Miraluna Resort le 29 sept. 2021
Dear Jean-Claude,
First, we would like to thank you for taking the time and sharing this beautiful review. It is truly rewarding to read that we made your stay a comfortable and memorable one. After all, your satisfaction and well-being are our priority. It was a pleasure to meet your expectations, as well as welcome you to our property.
We look forward to welcoming you back soon.
Kind Regards,
The LABRANDA Kiotari Miraluna Resort Team
6/10 Satisfaisant
Voyageur vérifié
Voyage en couple
22 août 2021
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Voyageur vérifié
Séjour de 11 nuits en août 2021
Réponse de LABRANDA Kiotari Miraluna Resort le 25 août 2021
Dear Valued Guest,
We would like to thank you for taking the time to review your stay with us at LABRANDA Kiotari Miraluna Resort. We are thrilled to read that we managed to meet your expectations. Our staff takes great pride in putting our guests at the heart of everything we do, and our teams are always very encouraged when a guest has left their stay feeling brilliant.
We can assure you that your feedback is valuable to us to improve, and we will be following up with the hotel’s management.
We truly hope to welcome you back at LABRANDA Kiotari Miraluna Resort in the very near future.
Kind Regards,
The LABRANDA Kiotari Miraluna Resort Team
8/10 Bien
Voyageur vérifié
Voyage en groupe, Voyage en couple
19 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en août 2021
Réponse de LABRANDA Kiotari Miraluna Resort le 25 août 2021
Dear Valued Guest,
We would like to thank you for taking the time to review your stay with us at LABRANDA Kiotari Miraluna Resort. We are thrilled to read that we managed to meet your expectations. Our staff takes great pride in putting our guests at the heart of everything we do, and our teams are always very encouraged when a guest has left their stay feeling brilliant.
We can assure you that your feedback is valuable to us to improve, and we will be following up with the hotel’s management.
We truly hope to welcome you back at LABRANDA Kiotari Miraluna Resort in the very near future.
Kind Regards,
The LABRANDA Kiotari Miraluna Resort Team
10/10 Excellent
Emilie
22 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emilie
Séjour de 6 nuits en juillet 2021
Réponse de LABRANDA Kiotari Miraluna Resort le 26 juil. 2021
Dear Emilie,
Thank you very much for taking the time to rate our resort and share your experience. We are glad to read that you've been taken care by our staff and enjoyed the beautiful beach of our resort.
We look forward to welcoming you to our resort again soon.
Kind Regards,
the LABRANDA Kiotari Miraluna Resort Team
10/10 Excellent
jean-claude
27 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jean-claude
Séjour de 5 nuits en septembre 2020
8/10 Bien
Véronique
Voyage en famille
12 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Véronique
Séjour de 4 nuits en juin 2020
8/10 Bien
Cindy
3 sept. 2019
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Cindy
Séjour de 5 nuits en août 2019
10/10 Excellent
Voyageur vérifié
19 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 14 nuits en juin 2019
2/10 Horrible
Voyageur vérifié
29 avr. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Catastrophique
Voyageur vérifié
Séjour de 7 nuits en avril 2019
Réponse de Maria Laftsidou le 11 mai 2019
Dear guest,
Thank you for choosing Labranda Kiotari Bay for your holidays.
We hope that in your next visit we will meet all your expectations.
Personally, allow me to thank you for your feedback. Based on your comments, we can take action and improve our level of services and guest satisfaction even more.
We hope to welcome you back in our Hotel in the near future.
Best Regards,
Maria Laftsidou
Guest Relation Manager
10/10 Excellent
Jason, Cabrières-d’Avignon
23 juin 2018
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel accueillant et proche de la chambre
Jason
Séjour de 7 nuits en juin 2018
8/10 Bien
Michelle
8 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michelle
Séjour de 6 nuits en octobre 2023
Réponse de Labranda Kiotari Miraluna Resort le 13 nov. 2023
Dear Michelle, Dear Sylvia,Thank you for your visit to Labranda Kiotari Miraluna Resort and for your positive rating.We will be very happy to welcome you again!Yours sincerely,Labranda Kiotari Miraluna Resort Team
10/10 Excellent
Heidi Amine
28 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heidi Amine
Séjour de 4 nuits en octobre 2023
Réponse de Labranda Kiotari Miraluna Resort le 29 oct. 2023
Dear Heidi,Thank you very much for your lovely review about your stay at Labranda Kiotari Miraluna Resort and we all here are glad you have enjoyed your visit in our hotel.We are always very proud to read about the outstanding service our team provides to our guests, and the memorable moments they create. Thank you again for taking the time to share your impressions with us, and we truly look forward to welcoming you back very soon.Best regards,Labranda Kiotari Miraluna Resort
6/10 Satisfaisant
ELINA
Voyage en famille
22 oct. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
ELINA
Séjour de 7 nuits en octobre 2023
Réponse de Labranda Kiotari Miraluna Resort Team le 23 oct. 2023
Dear Elina,Thank you for taking the time to share your impressions of Labranda Kiotari Miraluna Resort with us.Although you felt that our resort did not meet your expectations and perhaps your tastes, we welcome your comments on certain aspects of the hotel.We will highly consider your comments in our efforts to improve the quality of our services.It was a great pleasure to be able to look after you here and we hope to welcome you back soon.Yours sincerely,
6/10 Satisfaisant
Debbie
8 oct. 2023
Debbie
Séjour de 7 nuits en septembre 2023
Réponse de Labranda Kiotari Miraluna Resort le 29 oct. 2023
Dear Debbie, Thank you for taking the time to rate your recent stay. We hope to welcome you to our resort again soon.Kind Regards,Labranda Kiotari Miraluna Resort
6/10 Satisfaisant
Evgeniia
Voyage en famille avec de jeunes enfants, Voyage en famille
3 oct. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Evgeniia
Séjour de 10 nuits en septembre 2023
Réponse de Labranda Kiotari Miraluna Resort le 15 oct. 2023
Dear Evgeniia,First and foremost, let us thank you for staying in Labranda Kiotari Miraluna Resort. We appreciate the time you took to share the overview of your stay. We regret to hear that you found transportation to be limited, as right by the resort's beach bar there is a stop for the local bus line which can take you to nearby cities, Lindos, Pefkous or even Rhodes city. There are also boat trips available next to our private beach and a train that makes a round trip of the whole Kiotari area. We hope however, that you were able to enjoy our services and facilities during your stay. The whole team here would be delighted to welcome you to our resort again. Kind regards
4/10 Médiocre
Letitia, Surrey
Voyage en famille
19 sept. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Letitia
Séjour de 14 nuits en septembre 2023
Réponse de Labranda Kiotari Miraluna Resort le 20 sept. 2023
Dear Letitia,We would like to thank you for staying in our hotel and for taking time to write this review. Regarding the all-inclusive program, we would like to state that our detailed program is available on our website and shared with our partners. On this, it is cleared displayed, among other information, that the all-inclusive package is available till 24:00 and our guests may indulge ice-cream as part of the all-inclusive during meals on the main restaurant. Gelateria is an outlet that is excluded from the all-inclusive program. Moreover, in regards to your comment about the food, for dislikes that are not communicated with us we cannot take any immediate action. However, our chef and his team are always gladly available at our guests disposal to satisfy individual gastronomic requests.Thank you once again for staying with us.Kimd regards,
6/10 Satisfaisant
Emily
19 sept. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Emily
Séjour de 5 nuits en septembre 2023
Réponse de Labranda Kiotari Miraluna Resort le 20 sept. 2023
Dear Emily,We would like to thank you for choosing Labranda Kiotari Miraluna Resort for your stay in Rhodes.We would be very happy to welcome you back to our hotel in the near future .Kind regardsLabranda Kiotari Miraluna Resort
8/10 Bien
Fabio
Voyage en famille avec de jeunes enfants
15 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fabio
Séjour de 8 nuits en août 2023
Réponse de Labranda Kiotari Miraluna Resort le 17 sept. 2023
Dear Fabio,We would like to thank you for your stay at Labranda Kiotari Miraluna Resort.We are delighted to hear that you had such a fantastic time at our resort and appreciated the value it offered. Your excellent rating is a reward for all our efforts to ensure you have a pleasant and relaxing stay in our hotel.We look forward to welcoming you back to our hotel next time you choose Rhodes for your vacation.Kind regards,Labranda Kiotari Miraluna Resort Team
10/10 Excellent
Andrea
Voyage en famille avec de jeunes enfants
28 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrea
Séjour de 9 nuits en août 2023
Réponse de Labranda Kiotari Miraluna Resort le 31 août 2023
Dear Andrea, Thank you very much for being our guest and for choosing our hotel for your summer holidays.We are delighted to see that you enjoyed your stay here. We look forward to welcome you back soon.Kind regards,
8/10 Bien
Caroline
Voyage en famille
25 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Caroline
Séjour de 7 nuits en mai 2023
Réponse de Labranda Kiotari Miraluna Resort le 28 août 2023
Dear Caroline, We would like to thank you for choosing our hotel for your summer holidays.Your positive rating is a reward for all our efforts to ensure you have a pleasant stay in our hotel.We are delighted to read that you enjoyed the service of our staff and the food.Please rest assured that we will take into consideration your comments regarding the evening entertainment.We are looking forward to welcome you back!Kind regards, Labranda Kiotari Miraluna Team
8/10 Bien
Daniele
Voyage en famille
24 août 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Daniele
Séjour de 14 nuits en août 2023
Réponse de Labranda Kiotari Miraluna Resort le 28 août 2023
Dear Daniele,We would like to thank you for visiting Labranda Kiotari Miraluna Resort. We are very pleased that you enjoyed your stay with us. We are looking forwars to welcome you back soon.Kind regards,
8/10 Bien
Joel, Beverly Hills
Voyage en famille avec de jeunes enfants
20 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joel
Séjour de 4 nuits en août 2023
Réponse de Labranda Kiotari Miraluna Resort le 28 août 2023
Dear Joel,Thank you for your positive feedback following your recent stay at Labranda Kiotari Miraluna Resort.We are very pleased to read that you enjoyed your stay with us.It is rewarding for our efforts to receive such an excellent review from you.We would be very happy to welcome you back to our hotel in the near future.Kind regards,
8/10 Bien
Irena
Voyage en famille
30 juil. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Irena
Séjour de 10 nuits en juillet 2023
Réponse de Labranda Kiotari Miraluna Resort le 2 août 2023
DearIrena,Thank you for choosing Labranda Kiotari Miraluna Resort for your vacation.Your top score review are noted with great pleasure.We wish you all the best and we do hope to see you back very soon.Kind regards,Labranda Kiotari Miraluna Resort
10/10 Excellent
Enrico
12 juil. 2023
Enrico
Séjour de 8 nuits en juillet 2023
Réponse de Labranda Kiotari Miraluna Resort le 2 août 2023
Dear Enrico,Thank you for your visit to Labranda Kiotari Miraluna Resort and for your positive rating.We will be very happy to welcome you again!Yours sincerely,Labranda Kiotari Miraluna Resort
10/10 Excellent
Rachel Martha Loyola
Voyage en famille
30 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rachel Martha Loyola
Séjour de 7 nuits en juin 2023
Réponse de Labranda Kiotari Miraluna Resort le 3 juil. 2023
Dear Rachel Martha,,We would like to thank you for staying in Labranda Kiotari Miraluna Resort during your vacation in Rhodes and for taking the time to share this nice review of your experience in our hotel. We are truly delighted to read that our staff, spa and cleanness of the room met your expectations and that you overall thoroughly enjoyed your stay with us. We are looking forward to welcoming you back to our hotel next time you choose Rhodes for your vacation. Kind regards, Labranda Kiotari Miraluna Team
2/10 Horrible
Priya
19 juin 2023
Priya
Séjour de 4 nuits en juin 2023
Réponse de Labranda Kiotari Miraluna Resort le 15 juil. 2023
Dear Priya,Thank you for your feedback regarding your stay at Labranda Kiotari Miraluna Resort. We regret that we could not meet your expectations. Our entire team struggles to exceed the expectations of our guests. Obviously, we did not succeed in your case. Please be assured that this does not conform to the standard of our house. Even though we were not able to convince you of our services this time, we would be delighted if you give us another chance to convince you of the opposite on your next visit to Rhodes. Kind Regards, Labranda Kiotari Miraluna Resort
8/10 Bien
Joakim
Voyage en famille
12 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joakim
Séjour de 7 nuits en juin 2023
Réponse de Labranda Kiotari Miraluna Resort le 12 juin 2023
Dear Joakim,First, we would like to thank you for taking the time and sharing this beautiful review. It is truly rewarding to read that we made your stay a memorable one. After all, your satisfaction and well-being are our priority. It was a pleasure to meet your expectations, as well as welcome you to our property.We look forward to welcoming you back soon.Kind Regards,Labranda Kiotari Miraluna Resort
6/10 Satisfaisant
Harri
Voyage en famille
10 juin 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Harri
Séjour de 10 nuits en mai 2023
Réponse de Labranda Kiotari Miraluna Resort le 13 juin 2023
Dear Harri,Thank you for choosing Labranda Kiotari Miraluna Resort in Rhodes for your stay. Commitment to service and guest satisfaction is our main concern. We work hard to meet your expectationsWe look forward to welcoming you again soon.Kind Regards,Labranda Kiotari Miraluna Resort
8/10 Bien
Anu
Voyage en famille
1 juin 2023
Les points forts : Personnel et service et confort de la chambre
Perhematka
Anu
Séjour de 7 nuits en mai 2023
Réponse de Labranda Kiotari Miraluna Resort le 1 juin 2023
Dear Anu, thank you for taking the time to share your experience with others. We would like to assure you that your feedback is valuable to us because it gives us the opportunity to keep working on our service. We would like to thank you once again for the time you took to share your experience and we hope to have the opportunity to welcome you again the next time you will choose Rhodes for your holidays. Kind Regards, Labranda Kiotari Miraluna
8/10 Bien
Paula
Voyage en famille
21 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ystävällinen palvelu, ruuassa parantamista
Paula
Séjour de 7 nuits en mai 2023
Réponse de Labranda Kiotari Miraluna Resort le 13 nov. 2023
Dear Paula, We would like to thank you for your time to review our hotel and for your excellent rating. We are glad to read that our rooms and the high level of service provided met your expectations and that you thoroughly enjoyed your stay with us. Please be assured that we have taken all your comments into consideration. We would be happy to welcome you back to our hotel should your future plans bring you back to Rhodes. Kind regards,Labranda Kiotari Miraluna Resort Team
8/10 Bien
Andrzej
Voyage en famille
20 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andrzej
Séjour de 1 nuit en mai 2023
Réponse de Labranda Kiotari Miraluna Resort le 21 mai 2023
Dear Andrzej,We would like to thank you, dearly, for having chosen Labranda Kiotari Miraluna Resort for your holiday in Rhodes.We are looking forward to welcoming you back to our hotel and trying to offer you an unforgettable time in sunny Rhodes.Kind regards,The Labranda Kiotari Miraluna Resort Team
8/10 Bien
Mariusz
18 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mariusz
Séjour de 1 nuit en mai 2023
Réponse de Labranda Kiotari Miraluna Resort le 18 mai 2023
Dear Mrs. Elsan47 ,Thank you for staying at Labranda Kiotari Miraluna Resort. We would like to offer our gratitude for your kind rate for our property.It is our pleasure to know that you had a pleasant stay with us.It is a motivation for us to keep on improving. We certainly can not wait to welcome you back soon.Kind Regards,Labranda Kiotari Miraluna Resort Team
10/10 Excellent
Andrew
22 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A gem of a resort by the beach.
Andrew
Séjour de 2 nuits en octobre 2022
Réponse de Labranda Kiotari Miraluna Resort le 28 nov. 2022
Dear Andrew, I wanted to personally thank you for your kind words on this website and to express my gratitude. We value your views and opinions since they help us determine the caliber of our services and facilities as well as whether we are fulfilling the needs and expectations of our visitors. It has been our pleasure to have you as a guest. We sincerely hope to see you again soon. Best regards, Labranda Kiotari Miraluna Resort
2/10 Horrible
Charlotte
Voyage en famille
18 oct. 2022
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Charlotte
Séjour de 5 nuits en octobre 2022
Réponse de Labranda Kiotari Miraluna Resort le 19 oct. 2022
Dear Mrs. Charlotte,Thank you for your feedback regarding your stay at Labranda Kiotari Miraluna Resort. We regret that we could not meet your expectations. Our entire team struggles to exceed the expectations of our guests. Obviously, we did not succeed in your case. We are truly sorry that you had to make the described experiences. Please be assured that this does not conform to the standard of our house. Even though we were not able to convince you of our services this time, we would be delighted if you give us another chance to convince you of the opposite on your next visit to Rhodes. Kind Regards, Labranda Kiotari Miraluna Resort
10/10 Excellent
Silvia, Camaiore
Voyage en famille
14 oct. 2022
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Silvia
Séjour de 5 nuits en octobre 2022
Réponse de Labranda Kiotari Miraluna Resort le 16 oct. 2022
Dear Silvia,Thank you so much for taking the time to write this review.We are very happy to read that your experience here in Labranda Kiotari Miraluna Resort was a pleasant one. On behalf of our entire team, we would like to thank you again for choosing to stay with us. We truly hope to welcome you back in our property in the future. Kind regards, Labranda Kiotari Miraluna Resort
8/10 Bien
Michelle Marie
3 oct. 2022
Michelle Marie
Séjour de 14 nuits en septembre 2022
10/10 Excellent
Linda
3 oct. 2022
Les points forts : Propreté et personnel et service
Linda
Séjour de 4 nuits en septembre 2022
Réponse de Labranda Kiotari Miraluna Resort le 3 oct. 2022
Dear Linda, Thank you for taking the time to share your impressions of your recent stay. We are glad to read that you've enjoyed our various facilities and the Greek hospitality of our dedicated staff. Once again, thank you for your truly valuable comments and we look forward to welcoming you again soon. Kind Regards, Labranda Kiotari Miraluna Resort
8/10 Bien
Linnéa
Voyage en famille
26 sept. 2022
Les points forts : Propreté, personnel et service, confort de la chambre
Bra för familjer
Linnéa
Séjour de 7 nuits en septembre 2022
Réponse de Labranda Kiotari Miraluna Resort le 30 sept. 2022
Dear Linnéa, thank you for taking the time to share your experience with others. We would like to assure you that your feedback is valuable to us because it gives us the opportunity to keep working on our service. We would like to thank you once again for the time you took to share your experience and we hope to have the opportunity to welcome you again the next time you will choose Rhodes for your holidays. Kind Regards, Labranda Kiotari Miraluna
8/10 Bien
Voyageur vérifié
Voyage en famille
25 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Labranda Kiotari
Voyageur vérifié
Séjour de 7 nuits en septembre 2022
Réponse de Labranda Kiotari Miraluna Resort le 30 sept. 2022
Dear valued guest, first and foremost let us thank you for taking the time to write such a wonderful review. It is really rewarding to read that our staff made your stay a comfortable and memorable one. We are so happy that we were able to meet your expectations, as well as, welcome you to our property. Once again, thank you for staying with us. We look forward to welcoming you again in our resort. Kind regards, Labranda Kiotari Miraluna Resort
8/10 Bien
Voyageur vérifié
Voyage en famille
9 sept. 2022
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en août 2022
Réponse de Labranda Kiotari Miraluna Resort le 9 sept. 2022
Dear Valued Guest,Thank you for sharing your impressions online. It is our pleasure to know you had a great time in our property.We trust to welcome you back again soon.Kind Regards,Labranda Kiotari Miraluna Resort
2/10 Horrible
adel
7 sept. 2022
adel
Séjour de 13 nuits en août 2022
4/10 Médiocre
Aurelien
Voyage d’affaires
4 sept. 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Food left from previous guest
Aurelien
Séjour de 1 nuit en septembre 2022
Réponse de Labranda Kiotari Miraluna Resort le 5 sept. 2022
Dear Aurelien, Thank you for choosing Labranda Kiotari Miraluna Resort and for sharing your impressions of your recent stay. We would like to assure you that every feedback is important to us. However, please allow us to point out that inside your fridge was your complimentary perks, including a dessert plate, a sparkling wine and a bottle of water. We are truly regret that this was not cleared to you and caused you some stress and dissatisfaction. Once again thank you for staying with us. Kind Regards, Labranda Kiotari Miraluna Resort
2/10 Horrible
Kelly
Voyage en famille
2 sept. 2022
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelly
Séjour de 7 nuits en août 2022
Réponse de Labranda Kiotari Miraluna Resort le 5 sept. 2022
Dear Kelly, Thank you for taking the time to share your impressions of your recent visit. We trully regret that we have not managed to meet your expectations and at the same time that you did not share your concerns with us. Our highest aim is to offer a unique experience to our guests and please be assured that we would definetely have taken action to reverse this negative feelings. Nevertheless, we thank you for choosing our resort and we wish you all the best. Kind Regards, Labranda Kiotari Miraluna Resort
8/10 Bien
Pia
Voyage en famille
31 août 2022
Les points forts : Personnel et service et équipements
Pia
Séjour de 10 nuits en août 2022
Réponse de Labranda Kiotari Miraluna Resort le 5 sept. 2022
Dear Pia, Thank you so much for taking your time to write a review. We are very pleased to know that you were satisfied with our facilities and the services. We really appreciate your positive feedback. We look forward to seeing you again at our hotel. Kind Regards, Labranda Kiotari Miraluna Resort
2/10 Horrible
Shahram, houston
Voyage en famille avec de jeunes enfants
30 août 2022
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Shahram
Séjour de 7 nuits en août 2022
Réponse de Labranda Kiotari Miraluna Resort le 5 sept. 2022
Dear Shahram, Thank you for your feedback regarding your stay at Labranda Kiotari Miraluna Resort. We regret that we could not meet your expectations. Our entire team struggles to exceed the expectations of our guests. Obviously, we did not succeed in your case. We are truly sorry that you had to make the described experiences. Please be assured that this does not conform to the standard of our house. Even though we were not able to convince you of our services this time, we would be delighted if you give us another chance to convince you of the opposite on your next visit to Rhodes. Kind Regards, Labranda Kiotari Miraluna Resort