Avis
8,4
Très bien
8,6/10
Propreté
8,6/10
Personnel et service
8,6/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille
2 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en juin 2019
Réponse de Kostas, Marketing Department of Esperia Group le 3 juil. 2019
Dear guest, we would like to thank you for your preference. We are really glad to hear that you enjoyed your stay here and hope to see you again in the future!
Kind Regards
8/10 Bien
Kirsty
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kirsty
Séjour de 3 nuits en avril 2024
Réponse de Chris Zamagia / PR & Communications Director le 26 avr. 2024
Dear Kirsty,Thank you for taking the time to share your feedback regarding your recent stay at Esperides Beach Family Resort. We're delighted to hear that you had a positive experience overall and appreciate your kind words.We strive to provide our guests with exceptional service and a memorable stay, so it's wonderful to know that you enjoyed your time with us.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back to Esperides Beach Family Resort in the future.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
10/10 Excellent
Martin
Voyage en famille
25 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Martin
Séjour de 9 nuits en octobre 2023
Réponse de Chris Zamagia / P.R & Communications Director le 25 oct. 2023
Dear Martin,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to receive your 5 out of 5 rating and your positive comments.It's great to know that you enjoyed your time at our hotel, found enough sun loungers, and appreciated the variety of entertainment and food options available. We understand that a bustling dining room can get a bit noisy, but we're glad you found it understandable.We're also pleased to hear that your check-in process at reception was quick and straightforward. Your willingness to return is the best compliment we can receive, and we look forward to welcoming you back for another enjoyable stay.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
8/10 Bien
Sergio Avalos
23 oct. 2023
Les points forts : Propreté et personnel et service
Sergio Avalos
Séjour de 7 nuits en octobre 2023
Réponse de Chris Zamagia / P.R & Communications Director le 24 oct. 2023
Dear Sergio,Thank you for taking the time to share your thoughts with us. We appreciate your 4 out of 5 rating. While it seems you had a generally positive experience, we're always eager to hear more about your stay to ensure we meet and exceed your expectations in the future.We hope to have the opportunity to welcome you back and provide you with a 5-star experience on your next visit.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
8/10 Bien
Alexander
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alexander
Séjour de 7 nuits en octobre 2023
Réponse de Chris Zamagia / P.R & Communications Director le 24 oct. 2023
Hi Alexander,Thank you for leaving us your review!. A 4 out of 5 rating indicates that you had a generally positive experience, and an enjoyable stay.Hoping that you will give us the opportunity to welcome you back soon, we wish you all the best until we meet again!Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
10/10 Excellent
Patrick
Voyage en famille
21 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Patrick
Séjour de 7 nuits en octobre 2023
Réponse de Chris Zamagia / P.R & Communications Director le 23 oct. 2023
Dear Patrick,Thank you for taking the time to share your feedback and for giving us a perfect 10 out of 10! We greatly appreciate your great rating and are thrilled you had such an excellent experience.If there's anything specific you'd like to highlight or any additional comments you'd like to share, please don't hesitate to reach out. We're here to ensure that your future visits are just as outstanding.We can't wait to welcome you back, and we'll strive to continue providing you with top-notch service.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
10/10 Excellent
Brian
Voyage en famille
19 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brian
Séjour de 2 nuits en octobre 2023
Réponse de Chris Zamagia / P.R & Communications Director le 23 oct. 2023
Dear Brian,Thank you so much for your fantastic review and for awarding us a perfect 10 out of 10! We truly appreciate your positive feedback, and we're delighted to know that you had such a great experience.We look forward to hosting you again in the future and hope to continue exceeding your expectations.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
10/10 Excellent
Deniz
24 sept. 2023
Deniz
Séjour de 2 nuits en septembre 2023
Réponse de Chris Zamagia / P.R & Communications Director le 25 sept. 2023
Dear Deniz,Thank you so much for your perfect 10/10 rating!We are delighted to see your high score and are grateful for your feedback.We hope to have the pleasure of welcoming you back in the future for another exceptional stay. Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
10/10 Excellent
Claire
21 sept. 2023
Claire
Séjour de 6 nuits en août 2023
Réponse de Chris Zamagia / P.R & Communications Director le 23 sept. 2023
Dear Claire,Thank you for leaving a perfect rating for us!If you have any specific comments, suggestions, or requests for your future visits, please don't hesitate to share them. We look forward to welcoming you back and ensuring your next stay is just as wonderful as this one.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
8/10 Bien
ian
Voyage en famille
31 août 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
ian
Séjour de 7 nuits en août 2023
Réponse de P.R & Communications Director le 2 sept. 2023
Dearf IanThank you so much for your positive review! We're thrilled you had a great experience and hope to welcome you back soon for another enjoyable stay!Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
10/10 Excellent
Paul
Voyage en famille avec de jeunes enfants
9 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 10 nuits en juillet 2023
Réponse de Chris Zamagia / P.R & Communications Director le 10 août 2023
Dear Paul,Thank you so much for sharing your wonderful experience of the Esperides Beach Resort. We are thrilled to read your fantastic review and are delighted that you had such a fantastic stay with us.It's truly heartwarming to know that you found our place amazing, enjoyed the lovely interactions with our staff, and appreciated the perfect surroundings that we take pride in creating for our guests. Your kind words mean the world to us and serve as a testament to the hard work and dedication of our team.Receiving a 5-star rating from you truly brightens our day and motivates us to continue delivering exceptional service and memorable experiences. We are committed to maintaining the high standards that you have highlighted and ensuring that each visit to Esperides Beach Resort is as exceptional as the last.Thank you once again for choosing our resort for your stay and for sharing your positive feedback. We can't wait to have the pleasure of welcoming you back for another memorable stay in the future.Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
10/10 Excellent
Piritta
Voyage en famille avec de jeunes enfants, Voyage en famille
27 juil. 2023
Les points forts : Propreté, personnel et service, équipements
Piritta
Séjour de 7 nuits en juillet 2023
Réponse de Chris Zamagia / P.R & Communications Director le 28 juil. 2023
Dear Piritta,Thank you for taking the time to share your thoughts on your recent stay with us. We are thrilled to hear that you had an enjoyable experience overall, and we truly appreciate your kind words about our animation team. They work tirelessly to ensure that both children and adults have a memorable and engaging time throughout the day.We are glad that you found our range of activities and exercise lessons, such as pilates and water gym, to be satisfactory. Our team works hard to offer diverse options to cater to the preferences of all our guests.It brings us joy to know that you liked our food offerings and the variety of options available. We always strive to provide a wide selection to cater to different tastes and dietary preferences. We are especially pleased that you appreciated the "fruit fridge" – a little touch we added to enhance our guests' experience.Regarding the cocktails, we're delighted that you enjoyed the various options available. Our bartenders take pride in crafting delicious and refreshing drinks for our guests to savor.Once again, we thank you for sharing your feedback, as it helps us to identify areas of improvement and make necessary adjustments to enhance the overall experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
10/10 Excellent
Aida, Asarum
2 juil. 2023
Aida
Séjour de 9 nuits en juin 2023
Réponse de Chris Zamagia / P.R & Communications Director le 28 juil. 2023
Dear Aida,thank you for your great review!We are glad you have enjoyed your stay and hope to welcome you back soon!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
10/10 Excellent
Anja Karina
28 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anja Karina
Séjour de 5 nuits en juin 2023
Réponse de Chris Zamagia / P.R & Communications Director le 29 juin 2023
Dear Anja,thank you for your excellent review!It is delightful to know that we managed to offer you an impeccable, memorable and enjoyable stay!We hope to have the pleasure of your next visit soon!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
8/10 Bien
Simone
8 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Simone
Séjour de 7 nuits en juin 2023
Réponse de Chris Zamagia / P.R & Communications Director le 8 juin 2023
Dear Simone,thank you for sharing your positive review of your stay in Esperides Beach Family Resort.We are glad you had an overall enjoyable stay and would like to kindly assure you that your helpful feedback will be shared with our management team in order to help us further improve our future operation.Hoping that we will have the great pleasure of welcoming you back to our property in the future we wish you all the best until we meet again.Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
10/10 Excellent
Tanja
Voyage en couple
30 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tanja
Séjour de 10 nuits en octobre 2022
Réponse de Chris Zamagia / PR Director / Esperia Group le 1 nov. 2022
Dear Tanja,there are no words to thank you for this wonderful review but please allow us to start by assuring you that the greatest reward of all is hearing that you had a great time with us and would gladly come back again!We truly hope so!Once again thank you!Stay safe and happy until next time!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
10/10 Excellent
Markéta
29 sept. 2022
Markéta
Séjour de 5 nuits en septembre 2022
Réponse de Chris Zamagia / PR Director / Esperia Group le 1 oct. 2022
Dear Marketa,thank you for taking the time to share your excellent review of your recent stay with us!We are glad you had a wonderful holiday experience and look forward to welcoming you back soon!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
8/10 Bien
Hedi
17 sept. 2022
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Kiva hotelli
Hedi
Séjour de 7 nuits en septembre 2022
Réponse de Chris Zamagia / P.R & Communications Director le 18 sept. 2022
Dear Kiva,thank you for taking the time to share your wonderful review of your stay with us!We are glad you had an enjoyable holiday experience of excellent value and that you loved our delicious fool selection, our Bar, and the excellent service of our courteous staff! Hoping that this beautiful holiday experience will entice you to come back to our hotel in the near future for another excellent stay, we wish you all the best until we meet again!Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
10/10 Excellent
Thomas
10 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 7 nuits en août 2022
Réponse de Chris Zamagia / PR Director / Esperia Group le 24 févr. 2023
Dear Thomas,thank you for your excellent rating!We hope your enjoyable holiday experience will entice you to visit again in the near future!Until then, we wish you all the best!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
10/10 Excellent
Jesse
17 août 2022
Jesse
Séjour de 7 nuits en août 2022
Réponse de Chris Zamagia / P.R & Communications Director le 18 août 2022
Dear Jesse,
We are truly thankful for your top rating and hope to welcome you back soon for another perfect stay!
Best regards,
Chris Zamagia
Public Relations & Communications Director
Esperia Group
8/10 Bien
Karina
31 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Go privat strand
Karina
Séjour de 10 nuits en juillet 2022
Réponse de Chris Zamagia / P.R & Communications Director le 1 août 2022
Dear Karina,
thank you for this wonderful review and for the beautiful photo!
We are glad you had an enjoyable stay and that you loved our blue flag awarded beach, our sunbeds, our gym, our food selection and our super nice staff.
Once again thank you for your valuable feedback. . It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our services to achieve customer delight.
Hoping that we will soon have the pleasure of welcoming you back for another enjoyable stay, we wish you all the best until we meet again!
Kind Regards,
Chris Zamagia
Public Relations & Communications Director
Esperia Group
8/10 Bien
Jani
Voyage en famille
10 juil. 2022
Jani
Séjour de 9 nuits en juin 2022
Réponse de Chris Zamagia / P.R & Communications Director le 18 juil. 2022
Dear Jani,
Thank you for taking the time to post your rating! We’re so glad you had such a positive holiday experience with us.
The Esperides Beach Resort team really looks forward to welcome you again in the future to our hotel!
Best Regards,
Chris Zamagia
Public Relations & Communications Director
Esperia Group
8/10 Bien
Juha
Voyage en famille
11 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perheille sopiva hotelli kohtuuhintaan
Juha
Séjour de 7 nuits en mai 2022
Réponse de Chris Zamagia / P.R & Communications Director le 12 mai 2022
Dear Juha,
Thank you for taking the time to share your review with the expedia community!
We are glad you have enjoyed your family holidays with us and that you truly appreciated the high standard services of our friendly staff, our beautiful facilities, our spacious Superior Family Rooms and are kid’s friendly entertainment!
Rest assured that all your comments have been duly noted and will certainly contribute to our future improvements.
We will be pleased to welcome you again in the future and attend to each and every detail in order to provide you with another truly enjoyable stay!
Best Regards,
Chris Zamagia
Public Relations & Communications Director
Esperia Group
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
23 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Voyageur vérifié
Séjour de 6 nuits en août 2019
Réponse de Kostas, Marketing Department of Esperia Group le 24 août 2019
Dear guest,
We are sorry to hear that you were not totally satisfied with the beach and the WiFi of the hotel . We appreciate every comment from our guests and value their feedback as we aim in constantly getting better. We hope that we will have the chance to welcome you again and improve your opinion.
Kind Regards
8/10 Bien
Voyageur vérifié
14 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 10 nuits en juillet 2019
Réponse de Kostas, Marketing Department of Esperia Group le 16 août 2019
Dear guest,
Thank you for visiting us and also for your review. We are really glad that you enjoyed your time here and hope to see you again in the future.
Kind Regards
8/10 Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants
11 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 10 nuits en juillet 2019
Réponse de Kostas, Marketing Department of Esperia Group le 12 août 2019
Dear guest,
We would like to thank you for your preference and your review. We are really glad that you were especially satisfied with the hotel's facilities & service and hopefully we will see you again in the future!
Kind Regards
10/10 Excellent
Bianka, Mecklenburg-Vorpommern
Voyage en famille avec de jeunes enfants
8 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bianka
Séjour de 7 nuits en juillet 2019
Réponse de Kostas, Marketing Department of Esperia Group le 9 août 2019
Dear Bianka,
We would like to thank you for your very nice words! It is great to hear that you were completely satisfied with your stay in Esperides Beach Family Resort and we hope to see you again in the future! Kind Regards
10/10 Excellent
lei
1 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
lei
Séjour de 10 nuits en juillet 2019
Réponse de Kostas, Marketing Department of Esperia Group le 5 août 2019
Dear Lei,
Thank you for visiting Esperides Beach Family Resort and also for sharing your review! We are delighted to see your perfect rating and that you were especially satisfied with the cuisine and our service! We hope that we will see you again in the future.
Kind Regards
10/10 Excellent
Voyageur vérifié
Voyage en famille
28 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 14 nuits en juillet 2019
Réponse de Kostas, Marketing Department of Esperia Group le 29 juil. 2019
Dear guest,
Thank you very much for your visit in Esperides Beach Family Resort and also for sharing your review. We are really glad that you were satisfied with your room and your stay here. Hopefully, we will see you again in the future!
Kind Regards
8/10 Bien
Voyageur vérifié
13 juil. 2019
Les points forts : Personnel et service
Fin hotel
Voyageur vérifié
Séjour de 10 nuits en juillet 2019
Réponse de Kostas, Marketing Department of Esperia Group le 16 juil. 2019
Dear guest ,
We would like to thank you for visiting Esperides Beach Family Resort and also for your review. We really value feedback from our guests, that's why your comments are really important to us. We hope that we will see you again in the future.
10/10 Excellent
Braca, Winterthur
20 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Braca
Séjour de 10 nuits en septembre 2018
Réponse de Kostas, Marketing Department of Esperia Group le 24 sept. 2018
Dear guest,
We are very happy to hear that you enjoyed your stay here in Esperides Beach, member of Esperia Group, and that you were satisfied with the service and the entertainment in the hotel. We hope that we will see you again in the future!
Kind Regards
8/10 Bien
Bogdan Gadi
29 août 2018
august 2018
Bogdan Gadi
Séjour de 7 nuits en août 2018
Réponse de Kostas, Marketing Department le 3 janv. 2019
Dear guest,
We are very happy to hear that you enjoyed your stay here in Esperides Beach Family Resort, member of Esperia Group, and that you were satisfied with the service and the activities we offer to children. We hope that we will see you again in the future!
Kind Regards
8/10 Bien
andrea, roma
16 août 2018
Les points forts : Propreté
Villaggio ben strutturato per chi ha bambini.
andrea
Séjour de 8 nuits en août 2018
Réponse de Kostas, Marketing Department of Esperia Group le 17 août 2018
Dear guest,
Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here . We hope that we will see you again in the future!
Kind Regards
8/10 Bien
margherita, la spezia italia
12 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Albergo comodo dal mare e completo di serviZi
margherita
Séjour de 7 nuits en août 2018
Réponse de Kostas, Marketing Department of Esperia Group le 13 août 2018
Dear guest, Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here. We will keep your remark in mind and we hope that we will see you again in the future! Kind Regards
10/10 Excellent
Charlotte
6 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charlotte
Séjour de 6 nuits en juillet 2018
Réponse de Kostas, Marketing Department of Esperia Group le 7 août 2018
Dear guest,
We would like to thank you for staying in Esperos Palace, member of Esperides Beach Family Resort, and also for sharing your experience from here. We are very happy to hear that you enjoyed your stay here and we hope that we will see you again in the future!
Kind Regards
8/10 Bien
Azar, Lebanon
5 août 2018
Les points forts : Personnel et service
Azar
Séjour de 7 nuits en juillet 2018
Réponse de Kostas, Marketing Department of Esperia Group le 6 août 2018
Dear guest,
Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here . We hope that we will see you again in the future!
Kind Regards
6/10 Satisfaisant
Rick
29 juil. 2018
Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Rick
Séjour de 9 nuits en juillet 2018
Réponse de Kostas, Marketing Department le 30 juil. 2018
Dear guest,
Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here . We hope that we will see you again in the future!
Kind Regards
8/10 Bien
patrizio, como
11 juil. 2018
Les points forts : Propreté et infrastructures et conditions de l’hébergement
patrizio
Séjour de 6 nuits en juillet 2018
Réponse de Kostas, Marketing Department le 13 juil. 2018
Dear guest,
Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here . We hope that we will see you again in the future!
Kind Regards
10/10 Excellent
Voyageur vérifié
2 oct. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en septembre 2017
Réponse de Chris Zamagia / PR Director / Esperia Group le 24 févr. 2023
Dear Guestthank you for staying with us and for your perfect rating!We hope to welcome you back soon.Kind Regards,Chris ZamagiaPublic Relations & Communications Director,Esperia Group
8/10 Bien
Voyageur vérifié
21 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice hotel in a great position for trip
Voyageur vérifié
Séjour de 14 nuits en août 2017
Réponse de Kostas, Marketing Department le 22 août 2017
Dear guest,
Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here and we wish that we will see you in the future!
Kind Regards
6/10 Satisfaisant
shad, sweden
19 août 2017
Les points forts : Propreté et personnel et service
excellent staff, many activities, good food
shad
Séjour de 7 nuits en août 2017
Réponse de Kostas, Marketing Department le 21 août 2017
Dear guest,
Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here and that you were especially satisfied with our service, the location of the hotel and the cuisine. We wish that we will see you again in the future!
Kind Regards
4/10 Médiocre
Alex, Rome Italy
17 août 2017
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
NOT 4 stars hotel
Alex
Séjour de 7 nuits en août 2017
Réponse de Kostas, Marketing Department le 18 août 2017
Dear guest,
We would like to thank you for your preference and also for your review. We try all of our guests to enjoy their time here so your comments are really valuable. We are very sorry that you were not satisfied with your room and our facilities. We hope that overall you had a nice holiday here.
Kind Regards
8/10 Bien
Voyageur vérifié
12 août 2017
Les points forts : Propreté
Fint all inklusive hotel for børn
Voyageur vérifié
Séjour de 7 nuits en juillet 2017
Réponse de Kostas le 17 août 2017
Dear guest,
Thank you for your preference and for your review. We really appreciate feedback from our guests. We are very happy to hear that you enjoyed your stay here and that you were especially satisfied with our pools and the beach location of the hotel. We wish that we will see you again in the future!
Kind Regards
Kostas, Marketing Department of Esperia Group
6/10 Satisfaisant
T.S.I, norway
8 août 2017
Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Nice beach location but old and need to be upgrade
T.S.I
Séjour de 11 nuits en juillet 2017
Réponse de Kostas, Marketing Department le 9 août 2017
Dear guest,
Thank you for your preference and for your very useful comments. Feedback from our guests is always appreciated! We are very happy to hear that you enjoyed your stay here and that you were satisfied with the food in our restaurants and the service. We wish that we will see you in the future!
Kind Regards,
Kostas, Marketing Department of Esperia Group
8/10 Bien
Yuri & Gio , Livorno
13 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Veramente family resort
Yuri & Gio
Séjour de 14 nuits en juin 2017
Réponse de Kostas, Marketing Department le 21 déc. 2017
Dear Yuri & Gio,
Thank you for choosing Esperides Beach for your holidays and for your review. We are delighted to hear thst you enjoyed your stay here and especially with the entertainment by our animation team. I will pass through your comments to them! We hope that we will see you again in the future!
Kind Regards,
Kostas, Marketing Department of Esperia Group
8/10 Bien
Brandi
7 juil. 2017
Les points forts : Propreté, personnel et service, confort de la chambre
Brandi
Séjour de 5 nuits en juin 2017
Réponse de Kostas le 10 juil. 2017
Dear guest,
Thank you for your stay in Esperides Beach , member of Esperia Group. We are very glad to hear that you enjoyed your stay here and especially that you were satisfied with our staff. We hope that we will see you again in the future!
Kind Regards,
Kostas, Marketing Department of Esperia Group
6/10 Satisfaisant
sara, livorno
24 juin 2017
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Si può fare meglio!
sara
Séjour de 7 nuits en juin 2017
Réponse de Kostas, Marketing Department le 29 juin 2017
Dear Sara,
Thank you for visiting Esperides Beach and for your review! We are glad to hear that you were satisfied with the cleaning and the entertainment by our animation team. We hope that you enjoyed your holidays here and that we will see you again in the future!
Kind Regards
4/10 Médiocre
Jon-Erik
10 mai 2017
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Jon-Erik
Réponse de Kostas le 13 mai 2017
Dear guest,
First of all we would like to thank you for your preference but also for your review. We always try our best to provide to our guests a memorable holiday so their comments are really valuable to us. We are very sorry to hear that you were not satisfied with your stay here. I would like to assure you that food is not reused and that under no circumstance we do not add water to soft drinks or beer. We are using local brands, which maybe taste slightly different to you, but we do not mix them with water. Esperides Beach has been awarded by Lloyd's Register a Quality Management & Food Safety System Standard for our Hotel Services, our Food Production and serving that ensures that we keep high standards in that area.
We hope that in total you enjoyed your holidays in Rhodes and in Esperides!
Kind Regards,
Kostas , Marketing Department of Esperia Group
6/10 Satisfaisant
Jouni
22 oct. 2016
Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Perus allinclusive hotelli
Jouni
8/10 Bien
lina, roma
9 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ti senti a casa
lina
Réponse de Marketing Department of Esperia Group le 12 sept. 2016
Dear Lina,
Thank you for choosing Esperides Beach for your holidays and for your review and photos posted here! We are glad that you enjoyed your stay here and that you were satisfied with the room, the cleaning and the staff of Esperides. As we are a family resort we focus especially on the entertainment and activities offered to children but to adults as well so they can both enjoy their days in the sun. We hope that your holidays here were memorable and we will see you again in the future!
Kind Regards,
Kostas, Marketing Department of Esperia Group