Enceinte de l’hébergement

Avis sur Domes of Elounda, Autograph Collection

5 out of 5
Domes of Elounda, Autograph Collection
Tsifliki, Elounda, Agios Nikolaos, Crete Island

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 92 avis sur 137." "
Note des voyageurs de 8 (Bien), d’après 37 avis sur 137." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 137." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 137." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 137." "

9,4/10

Propreté

9,4/10

Personnel et service

9,4/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff and service. We had an issue with our room and the teams went the extra mile to fix it. It is a resort that gladly welcomes kids
Séjour de 5 nuits en août 2023
Réponse de Guest Services Team, Domes of Elounda le 20 août 2023
Dear Sir/Madam, Thank you so much for taking the time to share your positive experience with us at Domes of Elounda, Autograph Collection! We're thrilled to hear that our staff's dedication to exceptional service stood out during your stay. Ensuring our guests' comfort is our priority, and we're glad we could promptly address the room issue you encountered. We're delighted that you found our resort to be a welcoming place for families with kids. Making sure our little guests and their families feel welcomed is at the heart of what we aim to achieve as a family-friendly destination.Your feedback is truly appreciated, and we can't wait to have the pleasure of hosting you and your family again in the future!Kindest regards, Guest Services Team

8/10 Bien

Léo, MONTFERMEIL

Voyage en groupe
Établissement calme et idéalement situé pour se reposer et profiter des alentours, le mobilier est design mais certains éléments pourraient être renouvelés car commencent à fatiguer. Le resort en lui même est peu commun, prévoir de marcher ou d'attendre la navette pour aller d'un endroit à un autre. Idéal pour 3 ou 4 jours à deux ou en famille.
Séjour de 1 nuit en mai 2022
Réponse de Domes of Elounda Guest Services Team le 11 juin 2022
Dear Leo, Thank you for taking the time to share about your recent stay at Domes of Elounda! We appreciate your kinds word and hope to have the pleasure to welcoming you back in our property. Kindest Regards, Guest Services Team

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were extremely attentive and friendly. Breakfast was excellent and the pool and the beach was wonderful.
Séjour de 3 nuits en août 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en mai 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tout etait plus que génial
le cadre, le site, le service, l'accueil, la qualité des villa (équipements...), les restaurants tant au niveau du service que des mets servis pour nous tout était au dela de nos espérences, nous voyageons assez souvent et nous n'avons jamais trouvé une telle qualité de service c'était tout simplement extra ordinaire et je conseille vraiment cet hotel pour les familles.

10/10 Excellent

AHMAD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent sejour.Accueil exceptionel.Repas savoureux et dietetique.Spa sur rendezvous ,donc on ete toujours seule Plage prive avec serviette fourni sur place Sejours inoubliable

10/10 Excellent

Laetitia, Thonon-les-Bains

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait !!!
Nous revenons de notre séjour aux Domes of Elounda, que dire ? Nous sommes encore sur notre petit nuage !!! L'ensemble du personnel est d'une extrême gentillesse. Le calme et la sérénité règnent au sein de ce grand domaine. Avec sa longue plage privée et ses nombreuses piscine, les clients ne sont pas entassés, c'est très appréciable. Beaucoup de familles, le personnel est aux petits soins des petites têtes blondes. Des "Quiet Zone" à la plage et au restaurant ainsi que des piscines réservés aux adultes ont néanmoins été pensés afin que les personnes venant sans enfants restent au calme. Nous avons appréciés les buffets du matin et du soir. Chaque soir un thème différent (thème grec, thème italien, thème poisson ...). Les chambres sont spacieuses et comportent de nombreux rangements. Une très grande télévision dans la chambre et une plus petite dans le salon. Chaque soir une bouteille d'eau et un petit chocolat par personne sont déposés. Le ménage est fait deux fois par jour. Un Kids Club est proposé, il est gratuit pour les enfants de + de 4 ans. En revanche, payant pour les plus petits. Nous sommes exigeants et n'avons rient trouvé à redire à cet établissement. Vous pouvez réserver les yeux fermés !

10/10 Excellent

Serge, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très belle décoration
Séjour parfait ! Nous avions une suite avec 2 chambres et une piscine privée. La décoration est d'excellent goût. Tout est beau. Propreté des chambres impeccable. Service très efficace et très aimable. Très belle vue sur la mer. L'ensemble du personnel a été aux petits soins pour nous avec des attentions toutes particulières pour que notre séjour soit au top. Nous conseillons vivement cet hôtel.

10/10 Excellent

Marie, Provence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour magique
Magnifique endroit, plein de charme, service attentionné, confort des suites, belle plage et piscine très grande et agréable !

10/10 Excellent

Germain olivia, Monaco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptionnel paradisiaque vacance inoubliable
Nous sommes partis Avec notre fille de 2 ans pour la 1 ère fois ! Nous avions une chambre avec salon séparé et c'était génial jacuzzi dans la salle de bain et jacuzzi sur la terrasse !! Petit déjeuner délicieux ! Tout est adapté pour les enfants ! Plage magnifique ! Piscine superbe ! La nouvelle piscine ! Les autres sont pas top! Et le personnel très serviable et aimable ! Rien à redire!! Les voiturier sont juste adorable ! Je vous recommande cet hôtel !!!!! Et pourtant je suis compliquée !!!!

10/10 Excellent

lilie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

4/10 Médiocre

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Ne mérite pas ses 5 étoiles
Cet hôtel ne mérite pas ses 5 étoiles. Le service n est pas au niveau (qualité du ménage, restaurant, piscine) Nous avons été déçu.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hotel ou un petit village sur flanc de montagne
Un vrai mirage d'arriver de nuit et de s'immicer dans ce petit village dont les chemins fleuris sont éclairés délicatement. Un accueil cozzi vous attend: une coupe de champagne en terrasse, un groupe de musique jazzi près du bar et une voiture électrique vous accompagne à votre chambre. Un diner est servi en face de votre piscine privée bleutée. Premier verre de vin rouge, première brise du soir, aucun voisin en vizzavi, tout est pensé pour notre confort. Haaa que de beaux souvenirs pour notre lune de miel. Je vous conseille aussi le restaurant de la plage: délicieux, charmant, intimiste tout en étant avec d'autres. Nous avons essayé d'autres restaurants et nous sommes revenus à celui sans hésitations pour la qualité de ses plats, l'environnement, et en plus à un prix abordable. Et une note, n'oubliez pas d'imprimer vos offres comprises lors de votre achat sur Expédia, je pense que ça aurait été difficile de les faire valoir sans cette prévoyance.

4/10 Médiocre

Xavier, 95 - Saint Brice sous Foret

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Domes of Elounda : Déception
L’hôtel en lui-même m'a déçu, en effet bien qu'ayant une vue imprenable sur l’île de Spinalonga, il en reste éloigné de tous commerces (bien que la petite ville de Plaka soit accessible en marchant 10 min mais cette dernière ne propose pas énormément de commerce, mais quelques restaurants). De plus le buffet de l’hôtel pour les repas n'est pas varié, et il faut compter 30 euros par personnes pour tout repas, ce qui est excessif vis a vis du choix proposé et de la qualité. Les chambres sont confortables dans l'ensemble, mais les photos du site internet ne reflètent pas du tout la vrai chambre (ou alors on n'a pas eu de chance), et pour ce qui est des lits, la je me pose la question comment cet hôtel a pu avoir 5 étoiles. En effet en guise de matelas vous avez une couche de 5 cm de mousse, ce qui n'est pas recommandé pour les gens souffrant du dos comme moi. Même ma femme qui n'a pas ce problème a eu mal au dos au bout de 3 jours. Sinon le personnel est vraiment sympathique et à notre écoute. Il vous emmène vers votre chambre en voiture électrique mais il faut avoir de bonnes jambes pour monter les cotes si vous n'utilisez pas ce service.

10/10 Excellent

ludivine, Bordeaux

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nous sommes rentrés enchantés de notre séjour, nous sommes partis avec des enfants en trés bas âge; 3 ans et 2 mois, et tt s'est trés bien déroulé, c'est le confort pourtant nous sommes exigeants et habitués aux hotels de luxe dès notre arrivée, la voiture club nous accueille, et ensuite on l'appelle de la plage ou de la piscine et elle nous ramène dans la chambre, pratique car on était chargé avec les enfants, citronnade offerte sous les oliviers, en bord de mer, et personnel aux petits soins, vous ne serez pas décus!! alors foncez

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Domes of Elounda : Un havre de paix
Très bel hôtel avec une arcitecture originale. Vastes chambres ( salon chambre) avec balcon très agréable avec un jacuzzi et une vue sur la mer. A savoir : la route passe entre la piscine et la plage, accès par un souterrain et pas à Elounda même, donc une voiture peut s'avérer intéressante.

8/10 Bien

Dieter

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hervorragend ausgestattet. Alles vorhanden, die Pool Villen sind klasse. Um Pfingsten eben sehr viele Familien mit Babys und Kleinkindern, entsprechend ist es in den Restaurants laut und bzgl. Service,Sauberkeit und Auswahl am Buffet stoßen sie an ihren Grenzen.
Séjour de 4 nuits en mai 2024
Réponse de Guest Services Team le 22 mai 2024
Dear Dieter,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be excellently equipped and that you enjoyed our pool villas.We understand that during busy holiday periods, such as around Whitsun, when families with babies and small children visit, the atmosphere in the restaurants can become lively and bustling. Please accept our sincere apologies if this affected your dining experience. We continuously strive to maintain high standards of service, cleanliness, and variety at our buffet, and we regret that we may have fallen short of expectations during this busy time.Your feedback is invaluable to us, and we will certainly take it into consideration as we work to improve our services and facilities to better accommodate all our guests, regardless of the season.We appreciate your understanding and hope that despite the challenges you faced, you were still able to enjoy your time with us. If you decide to visit us again in the future, we would love the opportunity to provide you with a more seamless and enjoyable experience. Thank you for choosing to stay with us.Warmest regards,Guest Services Team.

8/10 Bien

Janet

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived at night but received a room upgrade from garden view to sea view which was very nice, however the room did smell like it was previously smoked in. It seems as though we were on the older side of the resort that was renovated. There is a newer side of the resort as well (on the other side). The property is huge with lots of amenities (shops, restaurants, food trucks, tennis, games room, amphitheatre, bars). Nearby there are 3 places I would recommend. 15 min walk to the east side of the island to a small town, 45 min walk to the west side - town of Elounda or a taxi ride to Agios Nicolaus where there are many shops and restaurants. All very beautiful and very fun to discover (especially at night). One thing I had been curious about was what was included in food that I didn’t see online if you have food included in your stay - it’s either a nightly buffet for each person included or if you decide to skip the buffet and go to one of their restaurants it is a 20 euro credit per person for the restaurant - very worth it even if you go one time to their buffet Overall food was very good. One downside was the about of kids at the resort - we didn’t realize but apparently they advertise this hotel to families so every time we were at the buffet, there would be kids screaming on either side of us. As much as they have adult zones, either they are full or kids end up being there anyways. This was a bit of a let down for the beautiful atmosphere that they had.
Séjour de 5 nuits en mai 2024
Réponse de Guest Services Team le 22 mai 2024
Dear Ms.Janet,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the room upgrade to a sea view, although we apologize for any inconvenience caused by the lingering smell of smoke.We are a smoking free resort, where smoking inside the rooms isn't allowed. We take cleanliness very seriously and we will investigate the issue you mentioned in more detail to understand the root causes and take appropriate measures to address the incident effectively.We're glad you appreciated the amenities and facilities we offer across our expansive property, including shops, restaurants, recreational activities, and entertainment options. It's wonderful to hear that you enjoyed exploring the nearby towns and attractions, and we appreciate your recommendations.Regarding the dining options, we apologize for any confusion regarding what is included in the food offerings during your stay. We will review our online information to ensure that it accurately reflects our dining policies and options.We understand your concerns regarding the presence of children at the resort and the impact it had on your dining experience. While we do welcome families and strive to provide a family-friendly environment, we also understand the importance of offering quiet and relaxing spaces for adult guests. We will take your feedback into consideration as we continue to refine our guest experience and offerings.Thank you again for your valuable feedback. We hope that despite these challenges, you were still able to enjoy your time with us, and we would love the opportunity to welcome you back for a more seamless and enjoyable experience in the future.Warm regards,Guest Services Team.

10/10 Excellent

Sam

Séjour de 7 nuits en octobre 2023

8/10 Bien

Alexandra

Séjour de 5 nuits en octobre 2023

10/10 Excellent

ANNA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stunning location & lovely staff who very kindly moved us to a large villa. Our luggage took 4 days to arrive courtesy of Lufthansa and the hotel staff were super helpful in supporting us. Thank you & we will definitely return Kind regards!
Séjour de 6 nuits en octobre 2023
Réponse de Guest Services Team, Domes of Elounda le 22 oct. 2023
Dear Anna, On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda, Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. All the kind words about our staff are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Sincerely,Guest Services Team

10/10 Excellent

Eveline

Séjour de 4 nuits en octobre 2023
Réponse de Guest Services Team, Domes of Elounda le 12 oct. 2023
Dear Eveline,On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda, Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. All the kind words about our staff are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Warmest Regards, Guest Relations Manager

10/10 Excellent

Tarja

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotelli rauhallinen ja erittäin siisti. Ruoka oli ravintoloissa korkeatasoista ja monipuolista. Enemmän alueita voisi olla vain aikuisille ( lounge ja aamiainen).
Séjour de 7 nuits en septembre 2023
Réponse de Guest Services Team, Domes of Elounda le 12 oct. 2023
Dear Tarja,On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda, Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. All the kind words about our staff are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Warmest Regards, Guest Relations Team

10/10 Excellent

Elinor

Séjour de 7 nuits en septembre 2023

10/10 Excellent

Elena

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely incredible hotel! A real treat with the most stunning views across the water to Spinalonga. The private beach is beautiful and the whole property is just fantastic, as are the staff who could not do any more to help or make your stay perfect. The breakfast is also one of the best we’ve had! The village of Plaka isn’t a long walk and has nice restaurants whilst Elounda is 10min in a taxi. The onsite restaurants are fantastic, especially Topos 1910. Our apartment was also perfect and the interior design of the hotel is beautiful. Thank you for a wonderful stay!
Réponse de Guest Services Team, Domes of Elounda le 20 sept. 2023
Dear Elena,We are truly delighted to hear that you had such an incredible experience during your stay at our resort!We're thrilled you found our private beach beautiful and our views stunning. It's fantastic to hear that you were impressed with our property and that our staff went above and beyond to make your stay perfect. We take pride in providing exceptional service, and your appreciation means the world to us.We're equally thrilled that you enjoyed our breakfast offerings, and your kind words about our onsite restaurants are truly appreciated. Thank you, once again, for choosing to stay with us and for taking the time to share your feedback. We look forward to the opportunity to welcome you back in the future and provide you with another wonderful stay.Warmest regards,Guest Services Team

10/10 Excellent

Arina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An all round pleasant experience. Would come back.
Séjour de 6 nuits en juillet 2023
Réponse de Guest Services Team, Domes of Elounda le 6 août 2023
Dear Arina,Thank you for choosing Domes of Elounda, Autograph Collection! We appreciate you taking the time to post a review about your experience with us.It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior service and hospitality are being recognized.We appreciate all the kind words and please rest assured your review has already been shared with our team members.We look forward to having the pleasure of welcoming you back to the resort soon.Warmest Regards, Guest Services Team

10/10 Excellent

David

Séjour de 4 nuits en juillet 2023
Réponse de Guest Services Team, Domes of Elounda le 6 août 2023
Dear David,Thank you for choosing Domes of Elounda, Autograph Collection! We appreciate you taking the time to post a review about your experience with us.It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior service and hospitality are being recognized.We look forward to having the pleasure of welcoming you back to the resort soon.Warmest Regards, Guest Services Team

8/10 Bien

Flavio, Chicago

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Guest Services Team, Domes of Elounda le 6 août 2023
Dear Flavio, Thank you for taking the time to rate your recent experience with us at Domes of Elounda, Autograph Collection. We appreciate your feedback and rating. If you have any additional comments or suggestions you'd like to share, please feel free to let us know. Your input is important to us as we continuously strive to enhance our services.Kindest regards, Guest Services Team

10/10 Excellent

Rinat

Séjour de 3 nuits en juin 2023
Réponse de Guest Services Team le 7 juil. 2023
Dear Rinat ,On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda, Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.All the kind words about our staff are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Sincerely,Guest Services Team

10/10 Excellent

Trude

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en juin 2023
Réponse de Guest Services Team le 7 juil. 2023
Dear Trude ,On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda, Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.All the kind words about our staff are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Sincerely,Guest Services Team

10/10 Excellent

Stephen

Séjour de 3 nuits en juin 2023
Réponse de Guest Services Team le 28 juin 2023
Dear Stephen ,Thank you for sharing your positive comments following your recent visit at Domes of Elounda, Autograph Collection.We are delighted that you enjoyed your stay with us, and it also gives us great pleasure to know that the service provided to you, met your expectations. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior hospitality are being recognized.We look forward to having the pleasure of welcoming you back to the resort soon.Kindest Regards, Guest Services Team

10/10 Excellent

Robert

Séjour de 7 nuits en juin 2023
Réponse de Guest Services Team le 28 juin 2023
Dear Robert ,Thank you for sharing your positive comments following your recent visit at Domes of Elounda, Autograph Collection.We are delighted that you enjoyed your stay with us, and it also gives us great pleasure to know that the service provided to you, met your expectations. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior hospitality are being recognized.We look forward to having the pleasure of welcoming you back to the resort soon.Kindest Regards, Guest Services Team

10/10 Excellent

Elias

Séjour de 3 nuits en mai 2023
Réponse de Guest Services Team, Domes of Elounda le 23 mai 2023
Dear Elias ,On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. All the kind words are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Sincerely,Guest Services Team

10/10 Excellent

Avraham

Séjour de 2 nuits en mai 2023
Réponse de Guest Services Team le 20 mai 2023
Dear Avraham ,Thank you for choosing to stay at Domes of Elounda Autograph Collection and for taking the time to share your fantastic review! We are delighted to hear that your experience with us was deserving of a perfect ten.Our team works tirelessly to ensure that every aspect of your stay is exceptional, and we're thrilled to learn that we succeeded in making your visit a memorable one. It brings us immense joy to know that we met and exceeded your expectations.Once again, we would like to express our sincere appreciation for choosing Domes of Elounda Autograph Collection. It was a pleasure having you as our guest, and we would be honored to welcome you back for another unforgettable experience whenever your travels bring you to the area.Warmest Regards ,Guest Services Team

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2023
Réponse de Guest Services Team, Domes of Elounda le 24 avr. 2023
Dear Alan,Thank you so much for taking the time to leave a review of your recent stay to Domes Of Elounda Autograph Collection.We are delighted to hear that you had a wonderful experience and that our staff provided excellent service during your stay.Kindest Regards Guest Services Team

10/10 Excellent

Marco

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel and the property are very modern and sleek. We loved it. The staff was excellent and helpful.
Séjour de 7 nuits en avril 2023
Réponse de Guest Services Team, Domes of Elounda le 24 avr. 2023
Thank you for taking the time to share your review of your recent stay with us. We truly appreciate your feedback and are delighted to hear that you had a wonderful experience during your time here.We are thrilled that you chose to stay with us, and we hope to have the pleasure of welcoming you back in the near future. Thank you again for your kind words and for choosing to stay to Domes Of Elounda Autograph Collection.Kindest RegardsGuest Services Team

10/10 Excellent

Rebecca Olivia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property, staff great. Could do with some more veggie options on menu for evening meals, resort on a hill so be prepared to walk or get golf buggy’s, which were great fun!
Séjour de 7 nuits en avril 2023
Réponse de Guest Services Team, Domes of Elounda le 24 avr. 2023
Dear Mrs. Rebecca Olivia ,Thank you for choosing to stay to Domes of Elounda Autograph Collection!We appreciate you taking the time to post about your experience with us.It is so nice to read such lovely feedback, and it gives us great pleasure to know that every action taken, to provide you the highest quality of service, did meet your expectations.Once again thank you for choosing to stay to our resort we are looking forward to welcoming you back soon.Kindest Regards,Guest Services Team

8/10 Bien

paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great time with very friendly staff
Séjour de 6 nuits en octobre 2022
Réponse de Domes of Elounda Guest Services Team le 27 oct. 2022
Dear Paul,Thank you for your time to share your feedback following your stay with us!We appreciate your kind words and hope to welcoming you back in the future.Kindest Regards,Guest Services Team

10/10 Excellent

Anton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Booked a half board midweek couple retreat, we were very pleased. Walking around the complex is not easy due to a steep climb but you can call for a ride. The spa and main pools are great and have lockers and excellent showers. The beach has amazing trees for shade instead of umbrellas. Paddle boat was fun. Our room pool was very big and fun. The dinner buffet was superb, breakfast buffet was very good, and other dining options were also pleasing (you get some credit in them if you order half board). The core had a good DJ but no takers as the crowd is mostly older couples, also be prepared to walk after dinner as the queues for the rides were long. The room design was nice but there were a lot of missed opportunities. Sea view is mostly an overstatement but it's still pleasing (the Blue Palace next door has true sea views). Marriott app for self check in or door unlock didn't work (it did in the blue palace), the room phone was not working and some restaurants had an issue with amex but these are minor issues and overall this is a solid 5*.
Séjour de 3 nuits en septembre 2022
Réponse de Guest Services Team, Domes of Elounda le 19 sept. 2022
Dear Anton, Thank you for taking the time to share your review further to your recent stay at Domes of Elounda, Autograph Collection.It is so nice to read such lovely feedback and we are delighted that you and your family enjoyed so much the beautiful location of our Resort, the facilities, the attentiveness of our professional team and the comfortable rooms.We appreciate all your comments, since only constructive feedback from our guests, such as yourself, can give us the chance to improve our standards and services.Warmest Regards,Guest Services Team

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close proximity to beach and water sports.
Séjour de 2 nuits en septembre 2022
Réponse de Guest Services Team, Domes of Elounda le 19 sept. 2022
Dear Peter,Thank you very much for posting your feedback following your recent stay at Domes of Elounda, Autograph Collection.We truly appreciate your comments and we are delighted to hear that you had a lovely stay with us.Once again thank you for your review. We are looking forward to welcoming you back soon.Kindest regards,Guest Services Team

10/10 Excellent

Michelle

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Visiting from America
We stayed at Domes of Elounda for 4 nights/5 days. We used the family pool, kids club and had dinner at all of their restaurants. The service was excellent. Every staff member we came into contact with was professional, pleasant and consistent. It was the perfect all inclusive resort and we only left to do a little shopping. I highly recommend this resort.
Séjour de 4 nuits en septembre 2022
Réponse de Domes of Elounda Guest Services Team le 27 oct. 2022
Dear Michelle,Thank you for your feedback further to your visit at Domes of Elounda! It is such a pleasure to see that all the provided services met your requirements. We hope to have the pleasure of welcoming you back!Kindest Regards,Guest Services Team

8/10 Bien

Vanessa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juin 2022

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely relaxing resort
My family and I loved our stay. The kids had a great time. Staff were amazing and so welcoming. Pool is lovely but it would have been nice for the resort to have a more kid friendly pool area. With a plot so big something a little more exciting and engaging for the kids would be wonderful. In any case we had a wonderful time and made some wonderful memories
Séjour de 6 nuits en avril 2022
Réponse de Domes of Elounda Guest Services Team le 10 mai 2022
Dear Sir or Madam, Thank you for choosing to stay at the Domes of Elounda, Autograph Collection and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Your feedback will be shared with the appropriate hotel teams to ensure the necessary guidelines are in place and actions are taken to prevent similar issues from occurring in the future. Once again, thank you for taking the time to share your feedback. Kindest Regards, Guest Services

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place!
Amazing hotel with great views and facilities. The staff members are very helpful and friendly as well.
Outdoor gym and view from the too of the resort
Private Beach
Lovely kittie : )
View of the buffet restaurant
Séjour de 5 nuits en mai 2022
Réponse de Domes of Elounda Guest Services Team le 10 mai 2022
Dear Sir or Madam, Thank you very much for sharing your review on Expedia regarding your stay with us! We appreciate all your kind words and please rest assured that your feedback has been addressed to all the team members! We look forward to welcoming you back in future! Kindest Regards, Guest Services Team

10/10 Excellent

Lauren

Séjour de 7 nuits en avril 2022
Réponse de Domes of Elounda Guest Services Team le 24 mai 2022
Dear Mrs Lauren, Thank you very much for your grading! We hope to welcoming you back in future!

10/10 Excellent

Liad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en septembre 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Great hotel - superb service
Séjour de 1 nuit en juin 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top of my list for Crete
Great family hotel with superior rooms / private pools and top service
Séjour de 1 nuit en juin 2021

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff is polite and very helpful, the property has a certain charm and it’s beach is quite cozy. Breakfast however is not up to par with the standing of such a hotel so this was a bit of a disappointment. The food offering needs to be upped by a notch, perhaps the long closure due to Covid had something to do with this
Séjour de 4 nuits en mai 2021

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short Stay at Domes of Elounda
We thoroughly enjoyed our 5 day stay at Domes of Elounda, the room was wonderful and had great views. The food was excellent at all the different restaurants we tried and the service was on point. Highly recommend a stay here. The area around Elounda is also great with some lovely beaches and restaurants to sample
Séjour de 4 nuits en juin 2021