Avis sur Domes of Elounda, Autograph Collection
Domes of Elounda, Autograph Collection
Tsifliki, Elounda, Agios Nikolaos, Crete Island
Avis
9,2
Merveilleux
9,4/10
Propreté
9,4/10
Personnel et service
9,4/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en famille
15 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en août 2023
Réponse de Guest Services Team, Domes of Elounda le 20 août 2023
Dear Sir/Madam, Thank you so much for taking the time to share your positive experience with us at Domes of Elounda, Autograph Collection! We're thrilled to hear that our staff's dedication to exceptional service stood out during your stay. Ensuring our guests' comfort is our priority, and we're glad we could promptly address the room issue you encountered. We're delighted that you found our resort to be a welcoming place for families with kids. Making sure our little guests and their families feel welcomed is at the heart of what we aim to achieve as a family-friendly destination.Your feedback is truly appreciated, and we can't wait to have the pleasure of hosting you and your family again in the future!Kindest regards, Guest Services Team
8/10 Bien
Léo, MONTFERMEIL
Voyage en groupe
31 mai 2022
Léo
Séjour de 1 nuit en mai 2022
Réponse de Domes of Elounda Guest Services Team le 11 juin 2022
Dear Leo,
Thank you for taking the time to share about your recent stay at Domes of Elounda! We appreciate your kinds word and hope to have the pleasure to welcoming you back in our property.
Kindest Regards,
Guest Services Team
10/10 Excellent
Voyageur vérifié
Voyage en famille
18 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en août 2019
10/10 Excellent
Voyageur vérifié
13 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en mai 2018
10/10 Excellent
Voyageur vérifié
25 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tout etait plus que génial
Voyageur vérifié
10/10 Excellent
AHMAD
2 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AHMAD
10/10 Excellent
Laetitia, Thonon-les-Bains
27 avr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait !!!
Laetitia
10/10 Excellent
Serge, France
7 oct. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très belle décoration
Serge
10/10 Excellent
Marie, Provence
12 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour magique
Marie
10/10 Excellent
Germain olivia, Monaco
30 juil. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptionnel paradisiaque vacance inoubliable
Germain olivia
10/10 Excellent
lilie
29 août 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
lilie
4/10 Médiocre
Voyageur vérifié
24 août 2012
Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Ne mérite pas ses 5 étoiles
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
1 mars 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hotel ou un petit village sur flanc de montagne
Voyageur vérifié
4/10 Médiocre
Xavier, 95 - Saint Brice sous Foret
2 nov. 2010
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Domes of Elounda : Déception
Xavier
10/10 Excellent
ludivine, Bordeaux
22 juin 2010
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ludivine
10/10 Excellent
Voyageur vérifié
11 juin 2010
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Domes of Elounda : Un havre de paix
Voyageur vérifié
8/10 Bien
Dieter
Voyage en famille
21 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Dieter
Séjour de 4 nuits en mai 2024
Réponse de Guest Services Team le 22 mai 2024
Dear Dieter,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be excellently equipped and that you enjoyed our pool villas.We understand that during busy holiday periods, such as around Whitsun, when families with babies and small children visit, the atmosphere in the restaurants can become lively and bustling. Please accept our sincere apologies if this affected your dining experience. We continuously strive to maintain high standards of service, cleanliness, and variety at our buffet, and we regret that we may have fallen short of expectations during this busy time.Your feedback is invaluable to us, and we will certainly take it into consideration as we work to improve our services and facilities to better accommodate all our guests, regardless of the season.We appreciate your understanding and hope that despite the challenges you faced, you were still able to enjoy your time with us. If you decide to visit us again in the future, we would love the opportunity to provide you with a more seamless and enjoyable experience. Thank you for choosing to stay with us.Warmest regards,Guest Services Team.
8/10 Bien
Janet
Voyage en famille
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janet
Séjour de 5 nuits en mai 2024
Réponse de Guest Services Team le 22 mai 2024
Dear Ms.Janet,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the room upgrade to a sea view, although we apologize for any inconvenience caused by the lingering smell of smoke.We are a smoking free resort, where smoking inside the rooms isn't allowed. We take cleanliness very seriously and we will investigate the issue you mentioned in more detail to understand the root causes and take appropriate measures to address the incident effectively.We're glad you appreciated the amenities and facilities we offer across our expansive property, including shops, restaurants, recreational activities, and entertainment options. It's wonderful to hear that you enjoyed exploring the nearby towns and attractions, and we appreciate your recommendations.Regarding the dining options, we apologize for any confusion regarding what is included in the food offerings during your stay. We will review our online information to ensure that it accurately reflects our dining policies and options.We understand your concerns regarding the presence of children at the resort and the impact it had on your dining experience. While we do welcome families and strive to provide a family-friendly environment, we also understand the importance of offering quiet and relaxing spaces for adult guests. We will take your feedback into consideration as we continue to refine our guest experience and offerings.Thank you again for your valuable feedback. We hope that despite these challenges, you were still able to enjoy your time with us, and we would love the opportunity to welcome you back for a more seamless and enjoyable experience in the future.Warm regards,Guest Services Team.
10/10 Excellent
Sam
30 oct. 2023
Sam
Séjour de 7 nuits en octobre 2023
8/10 Bien
Alexandra
26 oct. 2023
Alexandra
Séjour de 5 nuits en octobre 2023
10/10 Excellent
ANNA
Voyage en famille
21 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ANNA
Séjour de 6 nuits en octobre 2023
Réponse de Guest Services Team, Domes of Elounda le 22 oct. 2023
Dear Anna, On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda, Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. All the kind words about our staff are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Sincerely,Guest Services Team
10/10 Excellent
Eveline
8 oct. 2023
Eveline
Séjour de 4 nuits en octobre 2023
Réponse de Guest Services Team, Domes of Elounda le 12 oct. 2023
Dear Eveline,On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda, Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. All the kind words about our staff are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Warmest Regards, Guest Relations Manager
10/10 Excellent
Tarja
Voyage en groupe
4 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tarja
Séjour de 7 nuits en septembre 2023
Réponse de Guest Services Team, Domes of Elounda le 12 oct. 2023
Dear Tarja,On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda, Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. All the kind words about our staff are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Warmest Regards, Guest Relations Team
10/10 Excellent
Elinor
4 oct. 2023
Elinor
Séjour de 7 nuits en septembre 2023
10/10 Excellent
Elena
Voyage en couple
19 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elena
Réponse de Guest Services Team, Domes of Elounda le 20 sept. 2023
Dear Elena,We are truly delighted to hear that you had such an incredible experience during your stay at our resort!We're thrilled you found our private beach beautiful and our views stunning. It's fantastic to hear that you were impressed with our property and that our staff went above and beyond to make your stay perfect. We take pride in providing exceptional service, and your appreciation means the world to us.We're equally thrilled that you enjoyed our breakfast offerings, and your kind words about our onsite restaurants are truly appreciated. Thank you, once again, for choosing to stay with us and for taking the time to share your feedback. We look forward to the opportunity to welcome you back in the future and provide you with another wonderful stay.Warmest regards,Guest Services Team
10/10 Excellent
Arina
Voyage en famille
30 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arina
Séjour de 6 nuits en juillet 2023
Réponse de Guest Services Team, Domes of Elounda le 6 août 2023
Dear Arina,Thank you for choosing Domes of Elounda, Autograph Collection! We appreciate you taking the time to post a review about your experience with us.It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior service and hospitality are being recognized.We appreciate all the kind words and please rest assured your review has already been shared with our team members.We look forward to having the pleasure of welcoming you back to the resort soon.Warmest Regards, Guest Services Team
10/10 Excellent
David
17 juil. 2023
David
Séjour de 4 nuits en juillet 2023
Réponse de Guest Services Team, Domes of Elounda le 6 août 2023
Dear David,Thank you for choosing Domes of Elounda, Autograph Collection! We appreciate you taking the time to post a review about your experience with us.It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior service and hospitality are being recognized.We look forward to having the pleasure of welcoming you back to the resort soon.Warmest Regards, Guest Services Team
8/10 Bien
Flavio, Chicago
13 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Flavio
Séjour de 2 nuits en juillet 2023
Réponse de Guest Services Team, Domes of Elounda le 6 août 2023
Dear Flavio, Thank you for taking the time to rate your recent experience with us at Domes of Elounda, Autograph Collection. We appreciate your feedback and rating. If you have any additional comments or suggestions you'd like to share, please feel free to let us know. Your input is important to us as we continuously strive to enhance our services.Kindest regards, Guest Services Team
10/10 Excellent
Rinat
2 juil. 2023
Rinat
Séjour de 3 nuits en juin 2023
Réponse de Guest Services Team le 7 juil. 2023
Dear Rinat ,On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda, Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.All the kind words about our staff are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Sincerely,Guest Services Team
10/10 Excellent
Trude
Voyage en famille
1 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trude
Séjour de 6 nuits en juin 2023
Réponse de Guest Services Team le 7 juil. 2023
Dear Trude ,On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda, Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.All the kind words about our staff are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Sincerely,Guest Services Team
10/10 Excellent
Stephen
26 juin 2023
Stephen
Séjour de 3 nuits en juin 2023
Réponse de Guest Services Team le 28 juin 2023
Dear Stephen ,Thank you for sharing your positive comments following your recent visit at Domes of Elounda, Autograph Collection.We are delighted that you enjoyed your stay with us, and it also gives us great pleasure to know that the service provided to you, met your expectations. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior hospitality are being recognized.We look forward to having the pleasure of welcoming you back to the resort soon.Kindest Regards, Guest Services Team
10/10 Excellent
Robert
22 juin 2023
Robert
Séjour de 7 nuits en juin 2023
Réponse de Guest Services Team le 28 juin 2023
Dear Robert ,Thank you for sharing your positive comments following your recent visit at Domes of Elounda, Autograph Collection.We are delighted that you enjoyed your stay with us, and it also gives us great pleasure to know that the service provided to you, met your expectations. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior hospitality are being recognized.We look forward to having the pleasure of welcoming you back to the resort soon.Kindest Regards, Guest Services Team
10/10 Excellent
Elias
21 mai 2023
Elias
Séjour de 3 nuits en mai 2023
Réponse de Guest Services Team, Domes of Elounda le 23 mai 2023
Dear Elias ,On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. All the kind words are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Sincerely,Guest Services Team
10/10 Excellent
Avraham
18 mai 2023
Avraham
Séjour de 2 nuits en mai 2023
Réponse de Guest Services Team le 20 mai 2023
Dear Avraham ,Thank you for choosing to stay at Domes of Elounda Autograph Collection and for taking the time to share your fantastic review! We are delighted to hear that your experience with us was deserving of a perfect ten.Our team works tirelessly to ensure that every aspect of your stay is exceptional, and we're thrilled to learn that we succeeded in making your visit a memorable one. It brings us immense joy to know that we met and exceeded your expectations.Once again, we would like to express our sincere appreciation for choosing Domes of Elounda Autograph Collection. It was a pleasure having you as our guest, and we would be honored to welcome you back for another unforgettable experience whenever your travels bring you to the area.Warmest Regards ,Guest Services Team
10/10 Excellent
Alan
23 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alan
Séjour de 3 nuits en avril 2023
Réponse de Guest Services Team, Domes of Elounda le 24 avr. 2023
Dear Alan,Thank you so much for taking the time to leave a review of your recent stay to Domes Of Elounda Autograph Collection.We are delighted to hear that you had a wonderful experience and that our staff provided excellent service during your stay.Kindest Regards Guest Services Team
10/10 Excellent
Marco
Voyage en famille
22 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marco
Séjour de 7 nuits en avril 2023
Réponse de Guest Services Team, Domes of Elounda le 24 avr. 2023
Thank you for taking the time to share your review of your recent stay with us. We truly appreciate your feedback and are delighted to hear that you had a wonderful experience during your time here.We are thrilled that you chose to stay with us, and we hope to have the pleasure of welcoming you back in the near future. Thank you again for your kind words and for choosing to stay to Domes Of Elounda Autograph Collection.Kindest RegardsGuest Services Team
10/10 Excellent
Rebecca Olivia
Voyage en famille avec de jeunes enfants
8 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rebecca Olivia
Séjour de 7 nuits en avril 2023
Réponse de Guest Services Team, Domes of Elounda le 24 avr. 2023
Dear Mrs. Rebecca Olivia ,Thank you for choosing to stay to Domes of Elounda Autograph Collection!We appreciate you taking the time to post about your experience with us.It is so nice to read such lovely feedback, and it gives us great pleasure to know that every action taken, to provide you the highest quality of service, did meet your expectations.Once again thank you for choosing to stay to our resort we are looking forward to welcoming you back soon.Kindest Regards,Guest Services Team
8/10 Bien
paul
Voyage en famille
26 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
paul
Séjour de 6 nuits en octobre 2022
Réponse de Domes of Elounda Guest Services Team le 27 oct. 2022
Dear Paul,Thank you for your time to share your feedback following your stay with us!We appreciate your kind words and hope to welcoming you back in the future.Kindest Regards,Guest Services Team
10/10 Excellent
Anton
Voyage en couple
17 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anton
Séjour de 3 nuits en septembre 2022
Réponse de Guest Services Team, Domes of Elounda le 19 sept. 2022
Dear Anton, Thank you for taking the time to share your review further to your recent stay at Domes of Elounda, Autograph Collection.It is so nice to read such lovely feedback and we are delighted that you and your family enjoyed so much the beautiful location of our Resort, the facilities, the attentiveness of our professional team and the comfortable rooms.We appreciate all your comments, since only constructive feedback from our guests, such as yourself, can give us the chance to improve our standards and services.Warmest Regards,Guest Services Team
10/10 Excellent
Peter
Voyage en famille
16 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 2 nuits en septembre 2022
Réponse de Guest Services Team, Domes of Elounda le 19 sept. 2022
Dear Peter,Thank you very much for posting your feedback following your recent stay at Domes of Elounda, Autograph Collection.We truly appreciate your comments and we are delighted to hear that you had a lovely stay with us.Once again thank you for your review. We are looking forward to welcoming you back soon.Kindest regards,Guest Services Team
10/10 Excellent
Michelle
Voyage en famille
8 sept. 2022
Les points forts : Infrastructures et conditions de l’hébergement
Visiting from America
Michelle
Séjour de 4 nuits en septembre 2022
Réponse de Domes of Elounda Guest Services Team le 27 oct. 2022
Dear Michelle,Thank you for your feedback further to your visit at Domes of Elounda! It is such a pleasure to see that all the provided services met your requirements. We hope to have the pleasure of welcoming you back!Kindest Regards,Guest Services Team
8/10 Bien
Vanessa
5 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vanessa
Séjour de 3 nuits en juin 2022
8/10 Bien
Voyageur vérifié
Voyage en famille
8 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely relaxing resort
Voyageur vérifié
Séjour de 6 nuits en avril 2022
Réponse de Domes of Elounda Guest Services Team le 10 mai 2022
Dear Sir or Madam,
Thank you for choosing to stay at the Domes of Elounda, Autograph Collection and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations.
Your feedback will be shared with the appropriate hotel teams to ensure the necessary guidelines are in place and actions are taken to prevent similar issues from occurring in the future.
Once again, thank you for taking the time to share your feedback.
Kindest Regards,
Guest Services
10/10 Excellent
Voyageur vérifié
Voyage en famille
8 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place!
Voyageur vérifié
Séjour de 5 nuits en mai 2022
Réponse de Domes of Elounda Guest Services Team le 10 mai 2022
Dear Sir or Madam,
Thank you very much for sharing your review on Expedia regarding your stay with us!
We appreciate all your kind words and please rest assured that your feedback has been addressed to all the team members!
We look forward to welcoming you back in future!
Kindest Regards,
Guest Services Team
10/10 Excellent
Lauren
7 mai 2022
Lauren
Séjour de 7 nuits en avril 2022
Réponse de Domes of Elounda Guest Services Team le 24 mai 2022
Dear Mrs Lauren,
Thank you very much for your grading!
We hope to welcoming you back in future!
10/10 Excellent
Liad
30 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Liad
Séjour de 5 nuits en septembre 2021
10/10 Excellent
Voyageur vérifié
Voyage en famille
29 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Voyageur vérifié
Séjour de 1 nuit en juin 2021
10/10 Excellent
Voyageur vérifié
Voyage en famille
28 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top of my list for Crete
Voyageur vérifié
Séjour de 1 nuit en juin 2021
8/10 Bien
Voyageur vérifié
Voyage en famille
14 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en mai 2021
10/10 Excellent
Alex
10 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short Stay at Domes of Elounda
Alex
Séjour de 4 nuits en juin 2021