Avis sur Atlantica Amalthia Beach Hotel – Adults only
Atlantica Amalthia Beach Hotel – Adults only
Agia Marina, Chania, Crete Island
Avis
8,8
Excellent
9,2/10
Propreté
8,8/10
Personnel et service
9,2/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en couple
18 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 11 nuits en août 2023
Réponse de Atlantica Amalthia Beach Management Team le 18 août 2023
Dear Rachid,Thank you for taking the time to share your feedback with us. Your comments are very important to us and we wish to assure you that we take them all very seriously. We hope to have the opportunity of warmly welcome you again to Atlantica Amalthia Beach in the near future.Kind regards,Atlantica Amalthia Beach Management Team
10/10 Excellent
CHRISTIAN
Voyage en couple
22 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CHRISTIAN
Séjour de 5 nuits en juillet 2023
Réponse de Atlantica Amalthia Beach Management Team le 22 juil. 2023
Dear Christian,Thank you for your most recent stay with us and for providing us with your feedback. We are very pleased to know that you had a wonderful stay with us! We aim at always providing our guests with the utmost level of personalized service in all aspects of our hotel and we are so glad to know that this was exactly your experience with us. We hope to have the opportunity of warmly welcome you again at Atlantica Amalthia Beach Hotel.
2/10 Horrible
NADHEM
16 août 2020
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Horrible...
NADHEM
Séjour de 3 nuits en août 2020
Réponse de The Atlantica Amalthia Beach Team le 18 août 2020
Thank you for your feedback. Yes there is a charge for the sunbeds on the beach but there are free of charge all sunbeds by the three pools. The distances between umbrellas is 4 meters as we were instructed from the Greek Covid-19 protocols. There is no thermometer for the tempurature of the pool water but it's around 18 degrees Celcius and it was not indicated that we heat the pools. The sunbeds are enough for the hotel guests next to the pools even if some of them are "reserved" earlier in the morning.
Our half board menu cosists of four courses and if a guest wishes a bigger portion may ask the waiter for it and gladly we will add more food.
As for the noice of the neibhors' rooms, this is something that we cannot do something, as some people are more noisy than others. Cleaning ladies stop working at 15:00 and leave the rooms area much earlier than that time.
As for the "yellow stains" if there by accident were put in your room, with a simple notice at the front desk or the cleaning ladies could be replaced in a minute.
The coverd parking slots are 8 and plenty more on the road for our guests.
WiFi signal is strong enough everywhere in the hotel. May be slow during rush hours sometimes but this is a matter of provider.
8/10 Bien
Voyageur vérifié
5 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en août 2019
Réponse de The Amalthia Beach Resort Team le 8 sept. 2019
Thank you for your feedback
8/10 Bien
Voyageur vérifié
Voyage en couple
26 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en août 2019
Réponse de The Amalthia Beach Resort Team le 29 août 2019
Thank you very much for your feedback. We are glad you enjoyed your stay with us and hope to see you back again soon.
8/10 Bien
Voyageur vérifié
Voyage en couple
24 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 9 nuits en juillet 2019
Réponse de The Amalthia Beach Resort Hotel le 27 juil. 2019
Thank you for your feedback and we are glad we have you here. Beach towels are included to the charge for the sunbeds with all the extra services. Towels for the pool are with extra charge.
8/10 Bien
Voyageur vérifié
12 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
week end très sympathique
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de The Amlathia Beach Resort Team le 14 juin 2019
Thank you very much for your feedback. We are glad you enjoyed yur stay with us and hope to see you back again soon.
8/10 Bien
Christian
8 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel sympa et personnel accueillant
Christian
Réponse de The Amalthia Beach Resort Team le 16 mai 2018
We are very glad that we met your expectations and you enjoyed yur stay with us. We always aim to offer our best service to all our guests. Hope to see you back again soon.
6/10 Satisfaisant
Marco, France
31 mai 2013
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Chambre confortable
Marco
8/10 Bien
Matthew James
29 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew James
Séjour de 5 nuits en octobre 2023
Réponse de Atlantica Amalthia Beach Management Team le 30 oct. 2023
Dear James,Thank you very much for taking the time to share your feedback following your most recent experience at Atlantica Amalthia Beach Hotel. We hope to see you again.Kind regards,Atlantica Amalthia Beach Management Team
10/10 Excellent
Andrew
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrew
Séjour de 7 nuits en octobre 2023
Réponse de Atlantica Amalthia Beach Management Team le 11 oct. 2023
Dear Andrew,Thank you very much for taking the time to share your feedback following your most recent experience at Atlantica Amalthia Beach Hotel. We hope to see you again.Kind regards,Atlantica Amalthia Beach Management Team
10/10 Excellent
Kirsi
Voyage en couple
8 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kirsi
Séjour de 7 nuits en septembre 2023
Réponse de Atlantica Amalthia Beach Management Team le 9 oct. 2023
Dear Kirsi,It's a pleasure to receive such a positive feedback.We really did our best to provide you and all our guests with a remarkable experience.Thank you for taking the time to let us know how your stay went & we look forward to welcoming you back At Atlantica Amalthia Beach Hotel.Kind regards,Atlantica Amalthia Beach Management team.
10/10 Excellent
kenneth
Voyage en couple
18 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kenneth
Séjour de 2 nuits en septembre 2023
Réponse de Atlantica Amalthia Beach Management Team le 18 sept. 2023
Dear Kenneth, Thank you for having made our hotel your accommodation of choice. Your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We hope to have the pleasure of welcoming you back soon. Kind Regards, Atlantica Amalthia Beach Management Team
10/10 Excellent
Jon Heidar
2 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jon Heidar
Séjour de 7 nuits en août 2023
Réponse de Atlantica Amalthia Beach Management Team le 3 sept. 2023
Dear Jon, Thank very much you for your positive feedback. We hope to see you again at Atlantica Amalthia Beach Hotel.Kind Regards,Atlantica Amalthia Beach Management team
8/10 Bien
richard
15 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
richard
Séjour de 8 nuits en juillet 2023
Réponse de Atlantica Amalthia Beach Management Team le 16 août 2023
Dear Richard,It's a pleasure to receive such a positive feedback.We really did our best to provide you and all our guests with a remarkable experience.Thank you for taking the time to let us know how your stay went & we look forward to welcoming you back At Atlantica Amalthia Beach Hotel.Kind regards,Atlantica Amalthia Beach Management team.
8/10 Bien
Mrs Sarabjit
6 août 2023
Mrs Sarabjit
Séjour de 2 nuits en juillet 2023
Réponse de Atlantica Amalthia Beach Management Team le 7 août 2023
Dear Sarabjit,Thank very much you for your positive feedback. We hope to see you again at Atlantica Amalthia Beach Hotel.Kind Regards,Atlantica Amalthia Beach Management team
8/10 Bien
Oshae
5 août 2023
Oshae
Séjour de 4 nuits en juillet 2023
Réponse de Atlantica Amalthia Beach Management Team le 27 août 2023
Dear Oshae,Thank you very much for taking the time to share your feedback following your most recent experience at Atlantica Amalthia Beach Hotel. We hope to see you again.Kind regards,Atlantica Amalthia Beach Management Team
8/10 Bien
Mrs Sarabjit
Voyage en famille
5 août 2023
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Mrs Sarabjit
Séjour de 4 nuits en juillet 2023
Réponse de Atlantica Amalthia Beach Management Team le 6 août 2023
Dear Sarabjit,Thank very much you for your positive feedback. We hope to see you again at Atlantica Amalthia Beach Hotel.Kind Regards,Atlantica Amalthia Beach Management team
8/10 Bien
Mrs Sarabjit
Voyage en famille
4 août 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Mrs Sarabjit
Séjour de 1 nuit en juillet 2023
Réponse de Atlantica Amalthia Beach Management Team le 6 août 2023
Dear Sarabjit,Thank very much you for your positive feedback. We hope to see you again at Atlantica Amalthia Beach Hotel.Kind Regards,Atlantica Amalthia Beach Management team
6/10 Satisfaisant
Voyageur vérifié
30 juil. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en juillet 2023
Réponse de Atlantica Amalthia Beach Management Team le 30 juil. 2023
Dear Guest, Thank you for taking the time to share your feedback with us. We really did our best to meet your needs and ensure a remarkable guest experience for you. It is our policy to evaluate all guest feedback so to ensure that comments are taken seriously into consideration for the improvement of our operation and the mentionned faced issues during your stay, will be further investgated. We look forward to welcoming you again at Atlantica Amalthia Beach Hotel in the near future. Kind Regards, Atlantica Amalthia Beach Management Team
10/10 Excellent
Niina
26 juil. 2023
Niina
Séjour de 3 nuits en juillet 2023
Réponse de Atlantica Amalthia Beach Management Team le 17 août 2023
Dear Niina,Thank you for your most recent stay with us and for providing us with your feedback. We are very pleased to know that you had a wonderful stay with us! We aim at always providing our guests with the utmost level of personalized service in all aspects of our hotel and we are so glad to know that this was exactly your experience with us. We hope to have the opportunity of warmly welcome you again at Atlantica Amalthia Beach Hotel.Kind Regards,Atlantica Amalthia Beach Management Team
10/10 Excellent
Egle
Voyage en famille
22 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Egle
Séjour de 7 nuits en juillet 2023
Réponse de Atlantica Amalthia Beach Management Team le 24 juil. 2023
Dear Egle,Thank you for your most recent stay with us and for providing us with your feedback. We are very pleased to know that you had a wonderful stay with us! We aim at always providing our guests with the utmost level of personalized service in all aspects of our hotel and we are so glad to know that this was exactly your experience with us. We hope to have the opportunity of warmly welcome you again at Atlantica Amalthia Beach Hotel.Kind Regards,Atlantica Amalthia Beach Management Team
10/10 Excellent
Marek
7 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marek
Séjour de 14 nuits en juin 2023
Réponse de Atlantica Amalthia Beach Management Team le 8 juil. 2023
Dear Marek,It's a pleasure to receive such a positive feedback from your end. We really did our best to meet your needs and ensure a remarkable guest experience for you. Thank you for taking the time to let us know how your stay went & we look forward to welcoming you again to Atlantica Amalthia Beach Hotel in the near future. Kind regards, Atlantica Amalthia Beach Management Team
6/10 Satisfaisant
Sondre
19 juin 2023
Les points forts : Propreté et confort de la chambre
Sondre
Séjour de 3 nuits en juin 2023
Réponse de Atlantica Amalthia Beach Management Team le 8 juil. 2023
Dear Sondre, Thank you for taking the time to share your feedback following your recent visit to Atlantica Amalthia Beach Hotel. Firstly, please accept our apologies for the many inconveniences that you have been faced with, during your stay. It is incredibly disappointing to read your comments as this is not normally the feedback we receive about our facilities. Customer care is our top priority and I would like to further stress out that we do pride ourselves on our exceptionally high standards and therefore we do sincerely hope you will not judge us solely on the basis of this particular experience. Your comments have been well noted and we will definitely treat each and every feedback we receive from guests as a learning experience. Kind Regards, Atlantica Amalthia Beach Management Team
2/10 Horrible
André
Voyage en couple
12 juin 2023
Les points faibles : Infrastructures et conditions de l’hébergement
André
Séjour de 4 nuits en juin 2023
Réponse de Atlantica Amalthia Beach Management Team le 8 juil. 2023
Dear Andre,Thank you for taking the time to share your comments concerning your stay at the Atlantica Amalthia Beach Hotel. Excellent service is what we strive to be known for, therefore, your feedback is extremely important and we’re disheartened to learn that your visit fell short We hope to have another opportunity to serve you again at Atlantica Amalthia Beach Hotel and I trust you will accept that your stay is certainly not reflective of our normal standards . Kind Regards, Atlantica Amalthia Beach Management Team
10/10 Excellent
Andrew
2 juin 2023
Andrew
Séjour de 1 nuit en mai 2023
Réponse de Atlantica Amalthia Beach Management Team le 8 juil. 2023
Dear Andrew, Thank you for your recent stay with us and for providing us with your feedback. We are very pleased to know that you had a wonderful stay with us! We look forward to having another privilege of hosting you soon! Kind Regards, Atlantica Amalthia Beach Management Team
10/10 Excellent
Anne
Voyage en groupe
16 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anne
Séjour de 6 nuits en octobre 2022
8/10 Bien
Jeffrey
2 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeffrey
Séjour de 6 nuits en septembre 2022
10/10 Excellent
Charonne
28 sept. 2022
Charonne
Séjour de 2 nuits en septembre 2022
10/10 Excellent
Rena
Voyage en couple
21 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rena
Séjour de 11 nuits en septembre 2022
10/10 Excellent
Hasan
12 sept. 2022
Hasan
Séjour de 2 nuits en septembre 2022
6/10 Satisfaisant
Cassandra
25 août 2022
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Ok minus
Cassandra
Séjour de 7 nuits en août 2022
10/10 Excellent
Tiril Kjøsnes
11 juil. 2022
Tiril Kjøsnes
Séjour de 7 nuits en juillet 2022
10/10 Excellent
Voyageur vérifié
4 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en juin 2022
10/10 Excellent
Mark
17 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely place.
Mark
Séjour de 7 nuits en octobre 2021
Réponse de The Atlantica Amalthia Beach Team le 17 oct. 2021
Dear Mark, thank you very much for your feedback. It was a pleasure having you here with us and we are glad that you enjoyed your stay at Atlantica Amalthia Beach Hotel. We hope to see you back again soon.
10/10 Excellent
Voyageur vérifié
Voyage en famille
10 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en octobre 2021
Réponse de The Atlantica Amalthia Beach Team le 10 oct. 2021
Thank you very much for your feedback. we are glad that you enjoyed your stay here iwth us and hope to see you back again soon.
10/10 Excellent
rahanuma
2 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
rahanuma
Séjour de 7 nuits en septembre 2021
Réponse de The Atlantica Amalthia Beach Team le 3 oct. 2021
Dear guest, thank you very much for your feedback. It was a pleasure having you here and we are glad that you enjoyed your stay with us. We hope to see you back again soon
10/10 Excellent
Tal
19 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best couple vacation
Tal
Séjour de 4 nuits en septembre 2021
Réponse de The Atlantica Amalthia Beach Team le 19 sept. 2021
Dear Tal, it was a pleasure having you here and we are glad that we manage to make your stay with us a memorable one. It is our pleasure to make you happy and hope to see you back again soon
6/10 Satisfaisant
Michael
Voyage en couple
12 sept. 2021
Les points forts : Propreté et personnel et service
Michael
Séjour de 13 nuits en août 2021
Réponse de The Atlantica Amalthia Beach Team le 12 sept. 2021
Dear guest, thank you for your feedback and your comments are taken under consideration. If you would have asked for a double bed we could arrange a double bed for your stay. Not all our rooms have double beds but even the ones that have twinds, can be arranged as a double. There are extra pillowes in the cupboard and even if you need more, our maids would have brought you if just asked! As for the Wi-Fi, yes we faced several connection problem because of our provider which we face it too as you mentioned. The beach charge comes with some extra services which are not mentioned at your feedback, like daily fragranted refreshing face towels, face sun care and hydration care from our spa staff, a refreshing treat once a day. Yes, we may be a bit more expencive but we offer ONLY branded liquors and the happy hour is for some reason only at one of the bars, which is just to introduce the new wing to all our guests.
6/10 Satisfaisant
STANISLAV, BROOKLYN
Voyage en groupe
8 sept. 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
STANISLAV
Séjour de 5 nuits en septembre 2021
Réponse de The Atlantica Amalthia Beach Team le 8 sept. 2021
Dear guest, we read your opinion and noticed that you choose to stay at our economy rooms. The ones accross the road are the Deluxe ones and almost double priced than the economy ones for some reason. As for the profesionalism of our staff, we won't say a thing, just read the rest of the comments. Your conclusions about our staff are false, but on the otehr hand this is your opinion.
10/10 Excellent
Juan José
5 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy buena relación calidad-precio
Juan José
Séjour de 4 nuits en août 2021
Réponse de The Atlantica Amalthia Beach Team le 5 sept. 2021
Thank you very much for your feedback. We are glad that you enjoyed your stay here with us and hope to see you back again soon
10/10 Excellent
Richard
3 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Richard
Séjour de 2 nuits en août 2021
Réponse de The Atlantica Amalthia Beach Team le 3 sept. 2021
Dear guests, thank you very much for your feedback. We are glad that you enjoyed your stay here with us and hope to see you back again.
2/10 Horrible
Nick
31 août 2021
Nick
Séjour de 6 nuits en août 2021
8/10 Bien
Richard
24 août 2021
Les points forts : Propreté, personnel et service, confort de la chambre
Gammla soffor
Richard
Séjour de 2 nuits en août 2021
Réponse de The Atlantica Amalthia Beach Team le 24 août 2021
Thank you for your feedback. We are glad that you enjoyed your stay here with us. The hotel is 4 stars. Probably the room you received was not a renovated one. Depends on your reservation and the type you booked. It will be a pleasure to see you back again soon.
4/10 Médiocre
Voyageur vérifié
16 août 2021
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 10 nuits en juillet 2021
Réponse de The Atlantica Amalthia Beach Team le 16 août 2021
Thank you for your feedback but we would like to know what was the reason that you did not ejoyed your stay here.
10/10 Excellent
Voyageur vérifié
Voyage en couple
2 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en juillet 2021
Réponse de Das Atlantica Amalthia Beach Hotel Team le 2 août 2021
Thank you very much for your feedback. We are glad that you enjoyed your stay here with us and hope to see you back again.
8/10 Bien
Voyageur vérifié
26 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en juillet 2021
Réponse de Das Atlantica Amalthia Beach Hotel Team le 26 juil. 2021
Thank you for your feedback. We are glad that you enjoyed your stay here with us and hope to see you back again soon.
10/10 Excellent
Aaron
21 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aaron
Séjour de 2 nuits en juillet 2021
Réponse de Das Atlantica Amalthia Beach Hotel Team le 21 juil. 2021
Thank you very much for your feedback. We are glad that you enjoyed your stay here with us and hope to see you back again soon
8/10 Bien
Lise
Voyage en famille
8 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lise
Séjour de 1 nuit en octobre 2020
Réponse de Das Atlantica Amalthia Beach Hotel Team le 8 oct. 2020
Thank you for your feedback. We hope to see you back again soon.
10/10 Excellent
Voyageur vérifié
5 oct. 2020
Voyageur vérifié
Séjour de 3 nuits en octobre 2020
Réponse de Das Atlantica Amalthia Beach Hotel Team le 6 oct. 2020
Thank you for your feedback.