Avis
6,6
7,0/10
Propreté
7,4/10
Personnel et service
4,0/10
Équipements
6,6/10
Infrastructures et conditions de l’hébergement
Avis
31 janv. 2020
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2020
8/10 Bien
grégory
12 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
grégory
Séjour de 6 nuits en octobre 2019
Réponse de The Management Team le 31 oct. 2019
Many thanks Gregory for your stay at our resort. We are really pleased to see that you had a marvelous stay at Ocean Villas Hotel.
4/10 Médiocre
Damini
10 juil. 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Damini
Séjour de 4 nuits en juillet 2019
Réponse de Management Team at Ocean Villas Apartments Hotel le 29 juil. 2019
Thanks for your review. We take all feedback very constructively. Thanks for choosing Ocean Villas Apartment Hotel. We hope to see you again sometime soon.
6/10 Satisfaisant
sophilily, grasse
13 mars 2018
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Ce n’est pas une chambre d’hotel que nous louons
sophilily
Séjour de 10 nuits en février 2018
8/10 Bien
oli, saint pierre
16 janv. 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Plage privé
oli
Séjour de 6 nuits en janvier 2018
4/10 Médiocre
Marcella
Voyage en famille
10 nov. 2022
Les points faibles : Équipements
Marcella
8/10 Bien
Karis
25 mars 2020
Les points forts : Propreté et confort de la chambre
Karis
Séjour de 5 nuits en mars 2020
8/10 Bien
ANDREAS
14 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ANDREAS
Séjour de 3 nuits en janvier 2020
Réponse de Ocean Villas Management Team le 10 mars 2020
Thank you so much Andreas for this great review. It was a great pleasure having you reside with us and we hope to see you again sometime soon.
6/10 Satisfaisant
Hayley
Voyage en groupe
20 nov. 2019
RUDE AND UNPROFESSIONAL OWNER OF APARTMENT
Hayley
Séjour de 3 nuits en octobre 2019
Réponse de Ocean Villas Apart Hotel le 1 déc. 2019
Hi Hayley,
Many thanks for your review. Whilst we appreciate all reviews and comments from all of our guest we also believe that you have fail to mention a few points.
You indicated you will arrive at 4pm the day in your arrival and came late at night without giving us any update. Our representative was waiting for you on the day and when you call to let you know you arrived you apologized for your lateness. We then told you that payment also was due which you were aware that we would collect from you. We failed to get hold of you in the coming days as you were constantly out even having told you that we would be coming. Our maid were there daily but you didn’t leave the money with them either and it was left until last day when we had my maid wait a whole day for you at the hotel until 5pm as you mentioned.
You then inform the maid that you have no funds on you knowing that payment is outstanding since your check in and is asking you to make payment. Then you asked her to come again at 8pm
Which is not possible for her and you had a car to withdraw your funds. As owners we expect payment and clients to inform us of their arrival but you had very poor communication from day one. I sadly don’t know what you expected for us to do as up to your last day you hadn’t paid us. I spoke to your partner who was fully aware of payment needed in cash since check in day and the fact you chose the option to pay onsite instead through Expedia itself online.
Whilst you may be dissatisfied with the manner in which we ask for our payment. I believe as owners we allowed you enough days and had messaged you regularly for collection of payment during your stay. Considering you checked in late without i forming us either I would suggest you to also highlight these issues when leaving a feedback.
Ps: also note that we are not private we belong to the hotel but payments are managed by our company and not the hotel itself. You have access to all facilities like any other guest at the hotel.
We would like to
Nevertheless thank you for your stay.
8/10 Bien
Anne Karin
27 avr. 2019
Les points forts : Propreté, personnel et service, confort de la chambre
Anne Karin
Séjour de 8 nuits en avril 2019
Réponse de Management Team at Ocean Villas Apart Hotel le 29 juil. 2019
Thanks Anne for such a great review we are really pleased that overall you enjoyed your stay at our resort. It was a real pleasure having you with us and hope to see you again sometime soon.
6/10 Satisfaisant
Voyageur vérifié
20 janv. 2019
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Ocean Villas Apartments arvostelu
Voyageur vérifié
Séjour de 7 nuits en janvier 2019
Réponse de Ocean Villas Management Team le 29 janv. 2019
Thanks for your review it was a pleasure having you reside with us and we hope to see you again sometime soon. Regards
10/10 Excellent
Sinan cem
12 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sıcacık Bir Tatil
Sinan cem
Séjour de 7 nuits en janvier 2018
6/10 Satisfaisant
John, Halifax, Canada
15 mai 2017
Les points forts : Propreté, personnel et service, confort de la chambre