Superior 1 Bedroom Oceanfront or Balcony, Ocean View (Wifi 500mbs/day & 1 Car Park) | Coin séjour | Télévision à écran plat
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Avis sur The Shore Apartments

3.5 out of 5
The Shore Apartments
2 Ocean Avenue, Surfers Paradise, QLD

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 153 avis sur 377." "
Note des voyageurs de 8 (Bien), d’après 151 avis sur 377." "
Note des voyageurs de 6 (Satisfaisant), d’après 49 avis sur 377." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 377." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 377." "

8,2/10

Propreté

8,2/10

Personnel et service

8,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

8/10 Bien

Jacky

Séjour de 7 nuits en octobre 2022
Réponse de Dorothy le 21 oct. 2022
Hi JackyThanks for your review. We trust you enjoyed your stay.regardsDorothyReception

8/10 Bien

laurent, nouméa

Les points forts : Confort de la chambre
vacances en famille avec deux adolescents
l’hôtel est bien situé, environ 10 minutes à pied du centre de surfer's paradise.Nous avons apprécié la courtoisie des responsables de l'hotel

10/10 Excellent

Anonymous

Les points forts : Propreté et personnel et service
très bien situé, épicerie juste
très bien situé, épicerie juste en bas du batiment, près de la ville, vue sur mer, par contre fenêtres pas assez insonorisées, bruit des waves, pas avantageux pour ceux qui ont le sommeil léger. Sinon impeccable, partout.

10/10 Excellent

Murray

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en octobre 2023
Réponse de Dorothy le 25 oct. 2023
Hi MurrayWe appreciate your great review. kind regardsDorothyReception

10/10 Excellent

Sarwoar

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Quiet, walkable easy access to public transport. No air condition was available in my room I stayed.
Séjour de 4 nuits en octobre 2023
Réponse de Kay le 23 oct. 2023
Good Morning, Thank you for taking the time to review your stay with us, much appreciated.As per our website and agent descriptions, we do not advertise air conditioning, only fans, so you should have been aware that we could not offer air conditioning to you or any of our guests.RegardsKay

6/10 Satisfaisant

nick

Les points faibles : Confort de la chambre
Séjour de 4 nuits en octobre 2023
Réponse de Dorothy le 17 oct. 2023
Thank you for your review. We trust you enjoyed your stay.

8/10 Bien

Glenn Judith

Les points forts : Propreté
Séjour de 7 nuits en septembre 2023
Réponse de Dorothy le 27 sept. 2023
Hi JudithWe appreciate you taking the time to review your stay. We trust you had a great time.regardsDorothyReception

10/10 Excellent

Melanie

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023
Réponse de Dorothy le 30 août 2023
Hi MelanieThank you for your review - it's always great to hear guests have enjoyed their stay.regardsDorothyReception

10/10 Excellent

Rebecca

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Brilliant accommodation and great view. Close to beach! Friendly and helpful staff. Great size room. Definitely would stay again
Séjour de 4 nuits en août 2023
Réponse de Dorothy le 23 août 2023
Hi RebeccaSo nice to hear you enjoyed your stay here.regardsDorothyReception

8/10 Bien

Pat

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Found it very noisy just because where it is needs double glazing to eliminate the noise. Otherwise it’s handy to the trams and surfers is within walking distance and beach only across the road so that’s a bonus. Bit tired inside needs a bit of a makeover but for the price it was just what we needed just very noisy.
Séjour de 10 nuits en août 2023
Réponse de Dorothy le 16 août 2023
HiThanks for taking the time to review your stay. We advertise and our tariff reflects that we are 3 1/2 stars. Sorry you found the city noises a bit much. It's a good idea to ask for high in the building if you are not used to city living.kind regardsDorothy

10/10 Excellent

Kerry

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Awesome place to stay and well priced . Staff are great too
Séjour de 5 nuits en juillet 2023
Réponse de Dorothy le 30 juil. 2023
Hi KerryThank you for taking the time to review your stay - so nice to hear you enjoyed it here.kind regardsDorothyreception

10/10 Excellent

Gayathri

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Great location. Clean and comfortable place. Only dislike is, you have to pay for extra towel and even toilet rolls.
Séjour de 4 nuits en juillet 2023
Réponse de Dorothy le 9 juil. 2023
Thank you for taking the time to review your stay. If you missed it when you booked, we note on our confirmation, our welcome letter and our tariff reflects that after the starter pack is used, guests provide their own toiletries & groceries, and extra towels for short stays are 3 each.kind regardsDorothyReception

8/10 Bien

Matthew

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Oldie but a goodie, beach view is lovely.
Séjour de 3 nuits en juin 2023
Réponse de Kay le 18 juin 2023
Good Morning Matthew, Thank you for taking the time to review your stay, much appreciated. Pleased to see you enjoyed your stay.Kay - Reception

10/10 Excellent

Michael

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent stay, very close to Surfers, helpful staff.
Séjour de 5 nuits en juin 2023
Réponse de Dorothy le 14 juin 2023
Hi MichaelWe appreciate your feedback. We hope to see you next time you visit the Gold Coast.kind regardsDorothyReception

10/10 Excellent

Josh

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Couldnt fault other than maybe some ac if in warmer months, replacement of lifted bench tops and adjust towel roll on door as can not open shower door when bathroom door is closed. Will be definitely booking again.
Séjour de 4 nuits en mai 2023
Réponse de Kay le 11 mai 2023
Hi Josh,Thank you for taking the time to review your stay with us. We will look into the problems mentioned in your review and Thanks for advising us.Look forward to seeing you again.Kay - Reception

10/10 Excellent

Chris

Voyage en couple
Les points forts : Propreté et équipements
Great view and value for money.
Séjour de 3 nuits en mai 2023
Réponse de Kay le 11 mai 2023
Hi Chris, Thank you for taking the time to review your stay and hope to see you again.

10/10 Excellent

Jane

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Fabulous location right across the road from the beach & beach access point. Being very close to the Gold Coast Tram stop made it easy to get around without a car. The receptionist was very friendly & welcoming. I loved my stay at The Shore Apartments.
Séjour de 3 nuits en mai 2023
Réponse de Kay le 11 mai 2023
Good Morning Jane, Thank you for your great review and taking the time to advise your stay with us. We are glad to hear you enjoyed your time and we hope to see again.Kay - Reception

10/10 Excellent

Kathleen

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Loved having a balcony with ocean view. Property in a convenient location so close to transport, shopping & restaurants. Our apartment was cleaned half way through our stay of 8 nights, providing fresh sheets & towels, which we haven't experienced in other budget apartments. A pity other places we have stayed don't do this! The natural light in the apartment was brilliant. A fan in the living & bedroom made it comfortable for April. Some Foxtel channels are provided, which was great for us to watch AFL games. Dorothy on reception was friendly & informative. We made use of the laundry which was straight across from our room. We had a very comfortable stay at Shore Apartments, so if the price is right we would love to stay again!
Séjour de 8 nuits en avril 2023
Réponse de Dorothy le 30 avr. 2023
Hi KathleenThank you for taking the time to review your stay. We're glad to hear you enjoyed it. We would love for you to stay again next time you visit the Gold Coast.kind regardsDorothyReception

10/10 Excellent

Rez

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great staff, great location
Séjour de 3 nuits en avril 2023
Réponse de Dorothy le 11 avr. 2023
Hi RezWe really appreciate your feedback. Its good to hear you enjoyed your stay.regardsDorothyReception

8/10 Bien

Janine

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very happy with unit, lundry very close. Lots of off street parking.
Séjour de 5 nuits en mars 2023

4/10 Médiocre

Xinhao

Les points forts : Propreté
OK room, excellent view, however did not release security bond and very slow email responses
Réponse de Dorothy le 23 mars 2023
Hi XinhaoNot sure why you think our email responses were slow?Your security bond was released - it was put on hold only (not charged) the day you arrived and the hold was released the day you departed. We emailed you the day you departed advising the bond had been released. You were not charged for the bond so there will not be a credit.regardsDorothy PattersonManager

6/10 Satisfaisant

Mahesh

Les points forts : Équipements
Les points faibles : Propreté
Séjour de 3 nuits en mars 2023
Réponse de Dorothy le 24 mars 2023
Thank you for taking the time to post a review. We trust you enjoyed your stay.regardsDorothyReception

8/10 Bien

Michael

Voyage en famille
Les points forts : Propreté et confort de la chambre
A great value and comfortable apartment
Good size and well equipped apartment. Good value for money. Some bits are a bit tired but nothing that would stop us from staying there again. Great views from 11th floor. Very polite and helpful staff. Good location. Walkable to town and shops. 2 hours free parking at Coles which is close by. All in all a very good apartment that is good in many ways.
Séjour de 4 nuits en février 2023
Réponse de Mae le 28 févr. 2023
Hi Michael,So glad to hear that you enjoyed your stay. Thanks for your time to make a comment!Kind regards,Reception

8/10 Bien

Chelsea

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
We booked for 2 weeks, Wotif said there was wifi only to find we were limited to 500mb a day for us both! Thats laughable. We were only given 1 towel each and we had to purchase more towels if we wanted them. Wotif also listed LAUNDRY as though the room had one, staying for 2 weeks, i was looking for a hotel room with a washing machine, again only to find the hotel has public ones that you need to pay to use. It's actually very hard to get cash out with an international credit card. So that really lowered the opinion of our overall stay, even tho the room was tidy and clean and had a great view, we couldnt get past these disappointing moments.
Séjour de 13 nuits en février 2023
Réponse de Dorothy le 1 mars 2023
Hi ChelseaWe are sorry you did not read through the information provided about the apartment you were booking. Wotif bookings are through Expedia and all of the things you have listed are clearly advertised on Expedia and our website. Our tariffs and the booking confirmation we sent to you when your booking was received, also reflect these things giving you plenty of time to cancel your booking if you had wished. You booked an apartment not a hotel room and as advertised, your apartment was serviced halfway through your stay (not daily) with clean linen & towels provided.regardsDorothy PattersonManager

10/10 Excellent

Shelley

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good location, nice views from balcony apartments. Patrolled swimming area directly across the road. Older style but great value.
Séjour de 3 nuits en février 2023
Réponse de Dorothy le 15 févr. 2023
Hi ShelleyThank you for taking the time to post a review. We are glad you enjoyed your stay and hope we see you again.regardsDorothyReception

8/10 Bien

Abdul

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
They need to clean the apartment on daily basis. Other is all good i enjoyed there.
Séjour de 3 nuits en janvier 2023
Réponse de Dorothy le 25 janv. 2023
Hi AbdulOur tariffs reflect and the confirmation we sent you reflect that these are apartments and serviced weekly.kind regardsDorothyReception

8/10 Bien

DENITA

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good price for its location
Réponse de Dorothy le 18 janv. 2023
Thank you for your review. Glad you liked our location.regardsDorothyReception

6/10 Satisfaisant

ilce

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
It was ok if you want to go on a budget holiday and still close to cavill, the pool and spa were heated obviously if you have kids its not going to be the best entertainment but if you went as young adults or with a couple of other partners the bbq area is nice and clean. No aircon in the rooms and the ocean front apartments face the sea so when the sun comes up it gets pretty hot in those rooms even with the blinds down and the ceiling fan doesnt really do much to provide relief. half the apartments appear to be either owner occupied or tenanted. parking onsite is pretty good both basement parking and ground level at the rear of the site easy check in and check out.
Réponse de Dorothy le 11 janv. 2023
Hi ilceThank you for your feed back. We do advise on our website and on the confirmation we send you that we have fans not air conditioning. We haven't had complaints about entertainment for children, with the pool & spa on site and the beach across the road?kind regardsDorothyReception

8/10 Bien

Peter

Voyage en famille
Les points forts : Propreté et équipements
This is an excellent budget hotel. Clean. Nice rooms and everything working. The fans are enough to keep the rod warm but could see it getting hot on 40 degree days with no aircon. Staff are lovely. Pool is small but nice and warm. So all in all a great hotel for this price. Well done.
Réponse de Dorothy le 30 nov. 2022
Thanks for taking the time to review your stay Peter. We hope we see you again.regardsDorothyReception

8/10 Bien

Delwyn

Les points forts : Propreté et confort de la chambre
Séjour de 7 nuits en novembre 2022
Réponse de Dorothy le 16 nov. 2022
Hi DelwynThank you for taking the time to post a review. We trust you enjoyed your stay and that we see you next time you visit The Gold Coast..

6/10 Satisfaisant

LASZLO

Voyage en couple
Everything fine...cheers!!!
Séjour de 6 nuits en octobre 2022
Réponse de Dorothy le 21 oct. 2022
We appreciate you posting a review.Thank youDorothyReception

8/10 Bien

Bijay

Voyage en famille
Its in great location, handy to everything. For that i would give A . Overall everything in the property is functional n useable. But required improvement in all areas. We did enjoy the stay, Thanks Choudhury Family
Séjour de 3 nuits en septembre 2022
Réponse de Dorothy le 9 oct. 2022
Thank you for your feedback. A reminder we are 3 1/2 stars.regardsDorothy

10/10 Excellent

Shanae

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I loved the open ocean views from the apartment & that the spa was hot at 7:30am
Séjour de 3 nuits en septembre 2022
Réponse de Dorothy le 6 oct. 2022
Thanks for your comments. We are glad to hear you enjoyed your stay here.kind regardsDorothyReception

8/10 Bien

Gurpreet

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2022

10/10 Excellent

Brendan

Voyage en famille
Les points forts : Propreté et confort de la chambre
Nice place to stay near the beach
Great location and views!
Séjour de 3 nuits en septembre 2022
Réponse de Dorothy le 21 sept. 2022
Thank you for taking the time to post a review. We are glad to hear you enjoyed your stay.regardsDorothy

10/10 Excellent

YOSHIMI

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
建物自体は古いのですが、今まで泊まったコンドミニアムの中で1番景色が良かったです。 いつも受付にいる女性もとても親切で、サーファーズパラダイスに歩いて行かれて、でも外れなので静かで、サウスポートに近くてとても便利でした。空きがあれば、また泊まりたいと思います。
Séjour de 15 nuits en août 2022
Réponse de Dorothy le 7 sept. 2022
Hi YoshimiWe are so glad to hear you enjoyed your stay and the view. We would love for you to stay with us again .kind regardsDorothyReception

8/10 Bien

Janet

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Location, the welcome from Dorothy, Condition of property were very good. Equipment in unit was very basic but sufficient for our needs because we spent most of our time with friends at another resort. We may stay again but would need to bring extra utensils etc.
Séjour de 4 nuits en juillet 2022

10/10 Excellent

Sonia

Les points forts : Propreté et équipements
I loved the unit I was in but don’t think I would want to stay there in summer! The view is stunning and although the place is old, it was clean and neat
Séjour de 4 nuits en juillet 2022
Réponse de Dorothy le 15 juil. 2022
Thank you for taking the time to post a review. Glad you enjoyed your stay. regards Dorothy reception

10/10 Excellent

Tony

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff were exceptional & friendly. The Shore was situated in a great location in close proximity to all attractions.
Séjour de 3 nuits en avril 2022
Réponse de Dorothy le 15 juil. 2022
We appreciate your feedback, it's great to hear you had a great time. Hope we see you again. regards Dorothy Reception

10/10 Excellent

rebecca

Les points forts : Propreté et confort de la chambre
It was wonderful.the ocean was beautiful.loved waking up to the ocean in the morning & sun sets in the afternoon.restaurants was only a 10 min walk away or less.staff was really great.had lots of information about the local area. We had a wonderful stay
Séjour de 3 nuits en juin 2022
Réponse de Dorothy le 9 juin 2022
Hi Rebecca Thanks for your review. We love to hear guests have had a great time. regards Dorothy Reception

10/10 Excellent

Marea

Les points forts : Propreté et confort de la chambre
Séjour de 7 nuits en mai 2022
Réponse de Dorothy le 8 juin 2022
Hi Marea Thank you for your feedback it is much appreciated. We hope to see you again next time you visit the Gold Coast. regards Dorothy

8/10 Bien

Cameron

Séjour de 6 nuits en mai 2022

10/10 Excellent

Brien

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Great place to Stay in Surfers
Was very central to Cavill Ave not far to 2 big shopping center. Near public transport and many restaurants. Good pool Staff went over and beyond to make a great stay for our son and his friends. Would highly recommend
Séjour de 3 nuits en mai 2022
Réponse de Kay le 19 mai 2022
Thank you for your lovely comments. The boys were no problem and a pleasure to have. Kay - Reception

8/10 Bien

Graeme

Les points forts : Propreté et confort de la chambre
SHORE APARTMENTS
STAYED 4 NIGHTS, APARTMENT WAS CLEAN AND HAD EVERYTHING TO COOK YOUR OWN MEALS PLUS PAY TV, SO STAY WAS COMFORTABLE
Séjour de 4 nuits en mai 2022
Réponse de Kay le 19 mai 2022
Thank you for taking the time to review your stay, much appreciated. Glad to hear everything went well and hope to see you again. Kay - Reception

10/10 Excellent

Jason

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We loved the view and the location.
Séjour de 5 nuits en avril 2022
Réponse de Dorothy le 6 mai 2022
Hi Jason Thank you for your feedback. Good to hear you enjoyed your stay. Hope to see you next time you visit the Gold Coast. regards Dorothy

10/10 Excellent

Susan

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very clean, comfortable bed, great views, friendly Staff and Residents
Séjour de 3 nuits en avril 2022
Réponse de Kay le 2 mai 2022
Dear Susan, Thank you for taking the time to review your stay with us, much appreciated. Glad to hear you enjoyed your time here and we hope to see you again. Regards Kay - Reception

8/10 Bien

Leonor

Les points forts : Propreté et confort de la chambre
Great Service
Excellent service! A shout out to Dorothy, main reason for our repeat stay.
Séjour de 11 nuits en avril 2022
Réponse de Dorothy le 17 avr. 2022
Hi Leonor Thank you for your review. Glad to hear you enjoyed your stay again.

10/10 Excellent

John

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en février 2022
Réponse de Dorothy le 16 févr. 2022
Hi John We really appreciate you posting a review. It's great to know you enjoyed your stay. regards Dorothy

10/10 Excellent

Ramon

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Location is perfect, the view from the balcony awesome , we had a very enjoyable time there .
Séjour de 4 nuits en février 2022
Réponse de Dorothy le 16 févr. 2022
Hi Ramon Thank you for taking the time to review your stay. So glad you to hear you had an enjoyable time. regards Dorothy

8/10 Bien

David, Wollongong

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Dorothy the property manager was very friendly and accommodating. We could check in earlier and got an amazing view and high floor as requested. Nice heated pool and spa area. Cannot fault the cleanliness. Excellent location being opposite the beach. Had a great stay and will definitely stay again.
Séjour de 6 nuits en octobre 2021
Réponse de Dorothy le 31 oct. 2021
Thanks David Great to hear you enjoyed your stay and hope we see you again next time you visit the Gold Coast. regards Dorothy Manager