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Avis sur Kirra Beach Apartments

4 out of 5
Kirra Beach Apartments
4-10 Douglas Street, Kirra, Coolangatta, QLD

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 310 avis sur 519." "
Note des voyageurs de 8 (Bien), d’après 163 avis sur 519." "
Note des voyageurs de 6 (Satisfaisant), d’après 36 avis sur 519." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 519." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 519." "

9,0/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Debbie

Voyage en couple
Lovely big unit in good location
Séjour de 4 nuits en mai 2024
Réponse de Kirra Beach Apartments le 27 mai 2024
Thank you so much for staying and taking the time to post your review. We hope to see you again in the near futire

10/10 Excellent

Liem

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Handy position, clean.
Séjour de 1 nuit en mars 2024
Réponse de Team Kirra Beach Apartments le 12 mars 2024
I will pass on to all our staff. Thank you so much for staying

6/10 Satisfaisant

Kerry

Voyage en famille
Staff were friendly
Séjour de 1 nuit en mars 2024
Réponse de Team Kirra Beach Apartments le 12 mars 2024
I will pass on to all our staff. Thank you so much for staying

10/10 Excellent

Chelsea

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great location. Darren at the front desk is always helpful ensuring every aspect of your stay is organised and making you feel welcome.
Séjour de 20 nuits en février 2024
Réponse de Team Kirra Beach Apartments le 27 févr. 2024
Thanks Chelsea, is a pleasure having you and your family staying with.

10/10 Excellent

steven

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great place to stay and friendly staff.
Séjour de 7 nuits en février 2024
Réponse de Team Kirra Beach Apartments le 12 févr. 2024
We love it when guests have a great stay thanks Steven, I will let all the staff know.Hope to see you again

10/10 Excellent

Steven

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 13 nuits en décembre 2023
Réponse de Team Kirra Beach Apartments le 23 janv. 2024
Thank you so much for staying with us at Kirra Beach Apartments

8/10 Bien

Owen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en novembre 2023
Réponse de Team Kirra Beach Apartments le 23 nov. 2023
Thank you for staying

10/10 Excellent

S A

Voyage en famille
Les points forts : Propreté et confort de la chambre
Great spot
Excellent location with a great ocean view. Very well appointed apartment and pleasant and helpful staff.
Séjour de 1 nuit en novembre 2023
Réponse de Team Kirra Beach Apartments le 22 nov. 2023
Yeeha, thank you so much. Will let all the staff know. We love happy guestsHope to see you again

10/10 Excellent

John

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very nice, spacious apartments in a great location.
Séjour de 7 nuits en novembre 2023
Réponse de Team Kirra Beach Apartments le 22 nov. 2023
thank you so much for staying . Will let all the staff know. We love happy guestsHope to see you again

8/10 Bien

Paul

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The property was close to the beach and views were amazing There was a bit of noise from the apartment directly above ours
Séjour de 3 nuits en novembre 2023
Réponse de Team Kirra Beach Apartments le 8 nov. 2023
Thank you for staying

10/10 Excellent

Robert, ROCKDALE

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Quiet and excellent views of beach. Apartment excellent size.
Séjour de 7 nuits en octobre 2023
Réponse de Team Kirra Beach Apartments le 31 oct. 2023
Thank you from all the staff

8/10 Bien

Kevan

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en octobre 2023
Réponse de Team Kirra Beach Apartments le 31 oct. 2023
Thanks you from all the staff. Please keep in contact.

10/10 Excellent

Liam

Séjour de 3 nuits en octobre 2023
Réponse de Team Kirra Beach Apartments le 13 nov. 2023
Thank you so much, we love happy guests. I will pass on to all of the staff

8/10 Bien

Debbie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Team Kirra Beach Apartments le 31 oct. 2023
Thank you from all of us here at Kirra Beach Apartments. Hope to see you again in the near future.

6/10 Satisfaisant

Wayne

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Tv did not work properly
Séjour de 7 nuits en octobre 2023
Réponse de Team Kirra Beach Apartments le 10 oct. 2023
Thanks for your review Wayne. Sorry if you had issue operating the TV. You could have called reception and we would have been more than happy to help show you how to operate the TV.

6/10 Satisfaisant

Karen

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 7 nuits en septembre 2023
Réponse de Darren le 27 sept. 2023
Thank you for staying Karen, we hope you will be back and if you do will look after you with a great rate.

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was so nice and modern. Lovely staff.
Séjour de 2 nuits en septembre 2023
Réponse de Team Kirra Beach Apartments le 14 sept. 2023
Thank you so much Amanda, I will pass on to all the staff

8/10 Bien

Anthony

Les points forts : Propreté
Séjour de 5 nuits en septembre 2023
Réponse de Team Kirra Beach Apartments le 11 sept. 2023
Thank you for staying Anthony, keep in contact as we would love to see you back

8/10 Bien

Clifford

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location with everything needed within 150 metres. Building works opposite add unwanted noise and dust for a few more months to come.
Séjour de 2 nuits en septembre 2023
Réponse de Team Kirra Beach Apartments le 14 sept. 2023
Thanks for staying Clifford, it make our day when guests have a great stay.

8/10 Bien

Kumiko

Voyage en famille
Les points forts : Équipements
立地もよく室内も広く快適だった 食器や床の衛生面にやや不安があった
Séjour de 7 nuits en août 2023
Réponse de Team Kirra Beach Apartments le 22 août 2023
Thank you Kumico

8/10 Bien

Dale

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent facilities, easy access to the beach, great location, very affordable rates. Negatives, no decent sharp knives, or cleaning supplies. Plenty of cleaning equipment but could supply bathroom and kitchen cleaning products instead of having to supply your own as a greener solution.
Séjour de 7 nuits en juillet 2023
Réponse de Team Kirra Beach Apartments le 7 août 2023
Thanks for staying Dale. and for your feedback.

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté et confort de la chambre
Great stay
Had a great stay - great accommodation, friendly staff
Séjour de 2 nuits en juillet 2023
Réponse de Team Kirra Beach Apartments le 1 août 2023
Thanks So Much Peter we are thrilled to hear you had a great stay and hope to see you again in the near futures

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Well maintained , convenient , clean and tidy
Séjour de 6 nuits en juillet 2023
Réponse de Team Kirra Beach Apartments le 1 août 2023
Thanks So Much John we are thrilled to hear you had a great stay and hope to see you again in the near futures

8/10 Bien

kasey

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Overall very good stay, only complaint was the apartment did get quite cold ( we were unable to adjust the temperature) and the bedding wasn’t the best or comfortable . Some of the couch cushions in our room were quite stained as well
Séjour de 4 nuits en juillet 2023
Réponse de Team Kirra Beach le 24 juil. 2023
Hi Kasey,Thank you for staying and taking the time to post your review. I will be passing your feedback onto our housekeeping staff to to check bedding and cushion and do apologize. Every unit does have their own adjustable air control panel to control and regulate temperature. If their was an issue or you were unaware how to operate we could have sent someone up to show you.

10/10 Excellent

Midori

Séjour de 1 nuit en juillet 2023
Réponse de Team Kirra Beach Apartments le 19 juil. 2023
Hi Midori,Thanks you for staying and you will have to stay longer next time. If you do we will make sure to look after you with a great rate as well.

8/10 Bien

Kim

Voyage en famille
Séjour de 3 nuits en juillet 2023
Réponse de Team Kirra Beach le 18 juil. 2023
Thank you so much for staying Kim. hope to see you again in the near future

10/10 Excellent

Martin

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Fantastic place to stay, had everything we needed in such a beautiful location.
Séjour de 6 nuits en juillet 2023
Réponse de Team Kirra Beach Apartments le 12 juil. 2023
Thank you so much for staying with us Martin and hope to see you back in the very near future.From all the Staff here at Kirra Beach Apartments

10/10 Excellent

Alison

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Was a lovely property, great location. Bit noisy with people on the street at night time, but otherwise great. Only thing which always gets my back up it having to get rubbish out of apartment and do all the washing up and unpack dishwasher. I always think that should be covered in the amount you pay.
Séjour de 4 nuits en mai 2023
Réponse de Team Kirra Beach Apartments le 24 mai 2023
Hi Alison,Thank you so much for staying and taking the time to let us know about your stay. It is always great to hear when guests have enjoyed their stay. Being self contained apartments unfortunately if we didn't kindly ask guests to remove rubbish and leave units in a clean and respectful manner rubbish and things like dishes get left in a terrible state which takes cleaners longer than the cost and set time of what is built into offering lower rates. Cleaners do still thoroughly clean the apartment to an expected level for incoming guests.

10/10 Excellent

Cheree

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
This location was perfect beach directly across the road which had a park for the kids 7/11 around the corner A lovely walk into COOLANGATA took around 15 min with kids stopping along the way
Séjour de 5 nuits en mai 2023
Réponse de Team Kirra Beach Apartments le 22 mai 2023
Hi Cheree, All the staff here are always so happy to hear when guests have enjoyed their stay. It makes our day.Take care and hope to see you again

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lovely apartment. Clean rooms. Spacious very friendly staff at check in. Will stay again.
Séjour de 2 nuits en avril 2023
Réponse de Team Kirra Beach le 27 avr. 2023
Thank you so much for staying Amanda and would love to have you stay again. Keep in contact and will make sure to look after you with a great rate.

10/10 Excellent

Judith

Voyage en famille
Les points forts : Propreté et confort de la chambre
Fabulous location
We loved our 3 week stay at Kirra Beach Apartments. The location is awesome. Just a couple of minutes to a safe patrolled beach. A fabulous strip mall next door has several eating establishments including one of the best bakeries on the coast, a chemist, a doctors office, laundromat, newsagent, 7 Eleven, beauty salon, coffee shops and more. Our apartment had a lovely view of the ocean. It was very clean and quiet. There is construction going on across the road but we were not affected by any of the noise. Management were very friendly. The pool was clean and refreshing. Underground parking was very secure. My only complaint was that there were no drawers or shelves to put our clothes. There is a closet in each bedroom but because there was nowhere to put our clothes I had to go and buy several dozen coat hangers to hang everything and then still have to keep things in our suitcase. We loved the A/C at night. We had a fabulous stay and would definitely come back again.
Séjour de 23 nuits en mars 2023
Réponse de Team Kirra Beach Apartments le 29 mars 2023
Thank you so much for staying and taking the time to post your feedback.Take Care Darren

8/10 Bien

Kylie

Voyage en couple
Les points forts : Équipements
Checkin was easy and staff very friendly and helpful. We had booked a 2bdr oceanview room and were upgraded to a penthouse on the top floor (room 704) with access to 2 out of the 5 bedrooms (as per our booking). The penthouse was fantastic in terms of space and amenities and the view of the beach across the street was incredible. The lift was always super quick and we loved the secure assigned parking spots. Some negatives: The furnishings and decor are certainly ageing and need some maintenance as we noticed the cupboards and vanity units had water damage with their surfaces peeling away (salt and water damage will obviously do this) but overall the apartment was pleasing. Would have loved a tv in the master bedroom and thought this was odd that one of the smaller rooms (closed off) had a tv. Carpets had lots of stains and the lounges has stains and marks. We also found some old disposable slippers behind the curtains in the master bedroom when we drew back the curtains and rubbish and old coat hangers on the floor in the other bedroom closet, so clearly the cleaners are not doing a good job at all which was disappointing. Cleaners should also be responsible for putting clean dishes away from dishwasher so that it’s done with clean hands or disposable gloves to ensure hygiene, not leaving it up to holidayers to hand wash or use dishwasher and then put away as this doesn’t ensure correct hygiene or cleaning practices. Overall, a great place and we will definitely stay again!
Séjour de 3 nuits en mars 2023
Réponse de Team Kirra Beach le 29 mars 2023
Hi Kylie,Thank you for staying and letting us know about your stay. Will definitely be passing on your feedback to our staff and management.Take Care

8/10 Bien

KODY

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Liked everything about the property. Parking, pool, security was fantastic. Staff friendly aswell. Only down side was the cleaning of the apartment. Could of been alittle better
Séjour de 3 nuits en février 2023
Réponse de Kirra Beach Apartments le 15 févr. 2023
Hi Kody, we greatly appreciate your feedback and will definitely be passing on to our housekeeping staff.

10/10 Excellent

Matthew

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The apartment footprint goes from one side of the building to the other so you can get a cross breeze rather than use A/C. Kitchen was very modern. Staff were very nice.
Séjour de 4 nuits en février 2023
Réponse de Team Kirra Beach Apartments le 6 févr. 2023
Hi Mathew,Thank you for staying and was great meeting you.Take care and hope to see you again in the near future.

8/10 Bien

ALLISON

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Our stay was enjoyable. The apartment a bit dated and in need of TLC but otherwise clean and comfortable. The pool and spa opens at 8 am and closes at 9 pm so it would have been nice if the hours were extended particularly during summer time. Construction crew next door start at 6:30 am so bring your earplugs. Regardless, we enjoyed our stay.
Séjour de 3 nuits en janvier 2023
Réponse de Team Kirra Beach Apartments le 30 janv. 2023
Hi Allison,Thanks for stayings.

10/10 Excellent

Angela

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Relaxing and enjoyable stay. Walking distance to beach. Ocean views and spacious apartment. Pool and spa was a bonus too.
Séjour de 3 nuits en janvier 2023
Réponse de Team Kirra Beach le 30 janv. 2023
Thanks for staying Angela

8/10 Bien

Trevor

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kirra Beach was close to the airport, beaches were beautiful. Great eateries close by and only around the corner from more shops! The apartment was very comfortable and suited us as a family. Nice pool and underground parking. Would highly recommend to other families!
Séjour de 6 nuits en janvier 2023
Réponse de Team Kirra Beach le 30 janv. 2023
Thanks Trevor for staying and taking the time to post

8/10 Bien

geoff

10/10 Excellent

HANS

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Within walking distance of the beach, local shops and restaurants. Quiet and great amenities.
Séjour de 3 nuits en décembre 2022
Réponse de Kirra Beach Apartments le 13 déc. 2022
Thank you for staying with us Hans. Really glad you enjoyed your stay and hope to see you again in the near future.Have a wonderful Christmas and New YearFrom all the staff Kirra Beach Apartments

10/10 Excellent

Kerry

Séjour de 2 nuits en septembre 2022

8/10 Bien

Sharon

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We loved the close proximity to beach. It would have been nice for a little more dishwashing liquid. We would have like to sets of keys with fob to allow for us help us get to pool and back without both parents.
Séjour de 6 nuits en octobre 2022
Réponse de Kirra Beach Apartments le 16 oct. 2022
Hi Sharon,Thanks for staying and posting feedback. A second key is provided upon check-in (Registering) or if guests arrive after hours is provided as soon as they come down to reception the following morning to officially register which we do remind guests to do on on their after hours arrival instructions.

8/10 Bien

Thomas, gisborne

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Magnificent whale watching from the room. Walkable to a wide variety of cafes and restaurants. Amenities of the room itself were disappointing. No coffee maker provided though advertised as included. Floor tiles loose. Overall was not clean on check in. Rice and what I hope was ketchup stuck on table. Floor very dirty. No spare toilet rolls.
Séjour de 7 nuits en octobre 2022
Réponse de steve le 12 oct. 2022
Hi Thomas,Thanks for staying and for taking the time to let us know about issues you mentioned. Firstly I am sorry your unit was not up to both our expectations and will pass this onto our cleaners. You can always let staff know during a stay of any issues/oversights so they can rectify straight away. Hoping you will stay again

10/10 Excellent

stacey

Voyage en groupe
Les points forts : Propreté et confort de la chambre
kirra beach apartments
big apartment. great outlook. efficient check in. secure.
Séjour de 3 nuits en août 2022
Réponse de Kirra Beach Apartments le 10 août 2022
Thank you so much for staying and taking the time to post. Hope to see you again in the near future. Kirra Beach Team

10/10 Excellent

Mary

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful apartment in a beautiful area. Would definitely stay there again 😁
Séjour de 4 nuits en juillet 2022
Réponse de Kirra Beach Apartments le 27 juil. 2022
Thank you so much Mary, hope to see you again soon. Thanks for staying with us Kirra Beach Team

10/10 Excellent

David

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kirra Beach Apartments were well appointed with a terrific beach view, great amenities including a pool and hot tub. Darren was outstanding during booking process and at check in and check out. I'll be going back
Séjour de 5 nuits en juin 2022
Réponse de Darren le 15 juin 2022
Hi David, Thank you so much for staying, appreciate you taking the time to post your review. Look forward to see you again.

4/10 Médiocre

Harold

Les points faibles : Propreté
Good location
Great location. Unit is tired needs a good scrub curtains had mould on them. Foxtell didn’t work.
Séjour de 2 nuits en avril 2022
Réponse de Kirra Beach Apartments le 4 mai 2022
Hi Harold, Thank you for staying. It was unfortunate that your Foxtel had stopped working during your stay which a technician who was called out to fix. We have also checked curtains and whilst isn't mould they are discolored and could certainly be updated so appreciate your feedback.

10/10 Excellent

Nick

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A spacious apartment for a family of five, with everything you need for self-catering laundry while on a beach holiday. Kept in perfect condition. Located just over the road from the beach, with easy access to nearby cafes, supermarkets and restaurants. So you can avoid the traffic further north in areas like Surfers Paradise if you want to. Appreciated the apartment upgrade during school holidays.
Séjour de 3 nuits en avril 2022
Réponse de Team Kirra Beach Apartments le 1 mai 2022
Hi Nick, Thank you for taking the time to post and we are so glad you had a great stay. We hope to see you again in the near future.

6/10 Satisfaisant

Stephen

Voyage en famille
Les points forts : Propreté et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The property smelt damp upon entry. It is quite a dark ordinary apartment for the price
Séjour de 2 nuits en avril 2022
Réponse de Team Kirra Beach le 1 mai 2022
Hi Stephen, Thank you for taking the time to post. If you can advise the apartment you stayed in we can investigate further. It is always best to raise any issues to staff at the time during your stay so we can better help investigate and rectify. If you can get back to us would be greatly appreciated.

10/10 Excellent

Vanessa

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Close to the beach, the airport and dining options. Could have done with a basic gym onsite for those wet and windy days when you can not get out.
Séjour de 1 nuit en mars 2022
Réponse de Kirra Beach Apartments le 30 mars 2022
Hi Vanessa, Thank you for taking the time to post your review and for staying with us at Kirra Beach Apartments and agree on days like we have had a gym would have definitely come in handy. Take care and hope to see you again

6/10 Satisfaisant

Diana

Séjour de 1 nuit en mars 2022