Plage, chaises longues, parasols, serviettes de plage
Vérifier la disponibilité

Avis sur The Westin Fort Lauderdale Beach Resort

4 out of 5
The Westin Fort Lauderdale Beach Resort
321 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 551 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 210 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 125 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 68 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 51 avis sur 1005." "

8,6/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Maxime

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good!
Séjour de 5 nuits en mai 2024
Réponse de Guest services. le 20 mai 2024
Thank you very much for your feedback and excellent rating.

8/10 Bien

Marie-Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super!
Séjour de 3 nuits en avril 2024
Réponse de Guest services. le 6 avr. 2024
Thank you so much for your good score!!! We are here for you!!!

2/10 Horrible

Sophie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Guest services. le 6 mars 2024
We are so sorry that you feel this way. We wish you the best in your future travels!!!

10/10 Excellent

Marie-Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juste parfait .!
Séjour de 3 nuits en février 2024
Réponse de Guest services. le 3 mars 2024
Thank you for your excellent rating.

10/10 Excellent

Jean Roch

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Guest services. le 5 juil. 2023
Thank you for your excellent score!!!

10/10 Excellent

Celine

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très bien situé pour visiter la Floride Très belle plage avec se ruin privée pour l’hôtel
Séjour de 4 nuits en août 2022
Réponse de Hannah E. le 27 août 2022
Thank you for sharing your positive feedback. We are pleased to hear you enjoyed our resort.

10/10 Excellent

Diane

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propeter des lieux
Séjour de 4 nuits en août 2022
Réponse de Princess M. le 10 oct. 2022
Dear Diane,Thank you for taking a moment to share your experience. Your feedback means a great deal to us. We hope to see you again!

10/10 Excellent

Ariane

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2022

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Second time here and just as good as the first time. Friendly staff especially the Italian lady Tanya? at reception who answered a few questions that we had and was very pleasant and knowledgeable. Francisco also needs good mention as well as my fellow British countryman bell porter. Would stay again !!!!
Séjour de 4 nuits en mai 2024

10/10 Excellent

stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleased with our stay. Sad it was only for one night but would definitely book with the Westin again!
Séjour de 1 nuit en mai 2024
Réponse de Princess M le 22 mai 2024
Dear Stephanie,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

8/10 Bien

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Princess M. le 22 mai 2024
Dear Ronald,Thank you for your feedback! We are delighted to have welcomed you as our guest and we are thrilled that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this property because it’s a little off the main part of the strip but still surrounded by amazing restaurants at hotels near by. Main part of the strip is walkable and easy to get to within minutes. Love this property. Poll was clean, hotel was clean, Michelle and Emy were great bartenders pool side!
Séjour de 4 nuits en mai 2024
Réponse de Jaime D. le 19 mai 2024
Dear Christopher,Thank you so much for your 5-star rating! Michelle and Emy will be so happy to hear your comments; I cannot wait to share your kind words. Thank you again for the wonderful feedback! We hope to see you again!

10/10 Excellent

Stephen Norman

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Food was fantastic at Resort .Staff was great
Séjour de 4 nuits en mai 2024
Réponse de Princess M le 19 mai 2024
Dear Stephen,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

2/10 Horrible

Amberlyn

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest services. le 19 mai 2024
We are so sorry that you feel this way. We wish you well in your future travels.

6/10 Satisfaisant

Christa

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
One thing I must say about this hotel is that I prepaid $850 for 2 nights, not including the resort fee or PARKING. Our party had 2 cars and were charged $110 a night for parking BOTH nights, even though one of the cars only stayed at the hotel 1 night. After the resort fees, taxes and $220 for parking, I was billed an additional $300 ! BUYER BEWARE
Séjour de 2 nuits en mai 2024
Réponse de Jaime D. le 19 mai 2024
Dear Christa,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We never want our guests to feel misled and we have shared your concerns with the appropriate department leaders for further review on the back end. We hope to have the opportunity to serve you again should your travels bring you back to the area.

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to beach
Séjour de 2 nuits en mai 2024
Réponse de Guest services. le 17 mai 2024
Thank you for your excellent rating.

6/10 Satisfaisant

Jacqueline

Voyage en couple
Melva at the front desk was awesome
Séjour de 3 nuits en mai 2024
Réponse de Guest services. le 17 mai 2024
Thank you for your feedback.

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Westin Hotels never disappoint! We had a room with a great view and it is conveniently located to several fantastic restaurants. All walkable! Rooms and property are clean, staff was friendly, helpful and able to answer any and all questions we had. Had a great time! It is our new, go-to hotel when we go back to Fort Lauderdale.
Séjour de 1 nuit en mai 2024
Réponse de Guest services. le 14 mai 2024
Thank you so much for your excellent review and rating. We are here for you.

10/10 Excellent

Niheem

Séjour de 2 nuits en mai 2024
Réponse de Guest services. le 20 mai 2024
Thank you very much for your excellent rating.

8/10 Bien

Dakota

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest services. le 18 mai 2024
Thank you very much for your rating. We are here for you.

4/10 Médiocre

Ruth, Fort Myers

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Cost me $271 for room, $42 resort fee, $55 parking fee, and taxes for ONE night! The staff was great. The hotel needs to be cleaner, especially the vents! My allergies went haywire and there was thick dust in and around the vents. Room was not as clean as it could have been. Sadly it was kind of expected due to area etc…. Restaurant was hot shoulda have at least had air conditioning for inside. The walk from one building to the other was hot and lengthy and most signs were not very helpful and some wording was missing. I didn’t even consider the pool which was small, packed, and water looked dirty! Limited beach chairs and my friend was scammed. Were supposed to be included in price of resort fee but she was charged for the beach umbrellas. The beach workers scammed her so be aware!
Séjour de 1 nuit en mai 2024
Réponse de Jaime D. le 13 mai 2024
Dear Ruth,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We never want our guests to feel misled, our Resort fee does not cover the beach umbrella. I have shared your room concern with the appropriate department leaders for further review on the back end.We hope to have the opportunity to serve you again should your travels bring you back to the area.

10/10 Excellent

MINDY

The Westin is a perfect resort for a beautiful weekend get away!
Séjour de 1 nuit en mai 2024
Réponse de Princess M le 12 mai 2024
Dear Mindy,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Raechel, Seattle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved everything about our stay here! The staff was incredible, we loved the room, the access to the beach and the amenities. The on site food was delicious as well! Will definitely be back.
Séjour de 2 nuits en mai 2024
Réponse de Guest services. le 9 mai 2024
Thank you for your excellent review and rating. We are here for you!!!

8/10 Bien

Scot

Les points forts : Personnel et service
Convenient location
Séjour de 1 nuit en mai 2024
Réponse de Jaime D. le 8 mai 2024
Dear Scot,Thank you for taking a moment to share your experience. Your rating means a great deal to us. We hope to see you again!

10/10 Excellent

Kenneth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I went here for our honeymoon, and it was perfect! The staff is friendly and accommodating, the hotel provides beach chairs to the guests (which they carry for you to your destination), the room was clean, and the area was safe. On our first day, we were asked to switch our room because of maintenance, and we were upgraded to a much larger room for free!
Séjour de 4 nuits en mars 2024
Réponse de Property Management le 6 mai 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 Excellent

Lee

Séjour de 2 nuits en avril 2024
Réponse de Jaime D. le 22 mai 2024
Dear Lee,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

8/10 Bien

RICHARD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Guest services. le 4 mai 2024
Thank you for your good rating.

2/10 Horrible

Jennifer

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrible experience
Séjour de 3 nuits en mars 2024
Réponse de Jaime D. le 29 avr. 2024
Dear Jennifer,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We hope to have the opportunity to serve you again should your travels bring you back to the area.

10/10 Excellent

Kelli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We ate lunch at tintas and brunch the next day and it was awesome!! Our room had a great view of the beach and Intercoastal waterway The staff was accommodating We had a great visit We will return
Séjour de 1 nuit en avril 2024
Réponse de Princess M. le 29 avr. 2024
Dear Kelli,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Princess M. le 29 avr. 2024
Dear Jessica,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Excellent

LEXUS GERA, Fayetteville

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I think for the price you pay to stay at the The Westin, Valet parking is way overpriced.
Séjour de 3 nuits en avril 2024
Réponse de Jaime D. le 28 avr. 2024
Dear Lexus,We truly appreciate you taking the time to share your experience with us! Our fees are in line with similar properties in the area, and we feel that we offer good value given our central location and extensive facilities. We hope to see you again!

10/10 Excellent

Ed

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I could not have been happier with the staff, and the accommodations. Stephan, Attila, Shanique, Josie, Nadiyah, Robin, Francisco and Enrique, everyone was so pleasant and professional. Made me feel truly welcome, and I cannot wait to come back.
Séjour de 3 nuits en avril 2024
Réponse de Princess M. le 28 avr. 2024
Dear Ed,Thank you for taking the time to share your experience about your recent stay at our hotel. We really appreciate all of your feedback. We're delighted to note that you had a pleasant encounter with our staff. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments! We cannot wait to share your kind words with the team. We look forward to welcoming you back to our hotel soon!

2/10 Horrible

Ashley

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements
the ac broke so couldn't sleep, was too hot
Séjour de 1 nuit en avril 2024
Réponse de Guest services. le 26 avr. 2024
Thank you for your feedback. I will share it with our leadership team.

4/10 Médiocre

Patrick, brooklyn

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
They never cleaned my room or gave me fresh towels even after requesting it twice
Séjour de 2 nuits en avril 2024
Réponse de Jaime D. le 24 avr. 2024
Dear Patrick,Thank you for taking a moment to share your experience. It is disappointing to see that we did not exceed your expectations. I have also communicated your concerns to our housekeeping leaders to make sure this were isolated incidents and corrected moving forward. We hope to have the chance to welcome you back in the future!

10/10 Excellent

Vito

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice people, and great location
Séjour de 4 nuits en avril 2024
Réponse de Princess M le 24 avr. 2024
Dear Vito,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Siara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the hotel everything about it was great
Séjour de 3 nuits en avril 2024
Réponse de Robert M. le 24 avr. 2024
Dear Siara,Thank you for taking the time to share your rating with us. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel soon!

2/10 Horrible

Brad

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This is the worst WESTIN Hotel we have ever stayed in. The property is Old and badly in need of a total renovation.
Séjour de 2 nuits en avril 2024
Réponse de Jaime D. le 24 avr. 2024
Dear Brad,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback and can assure you that we'll be addressing your concerns with the appropriate team leaders. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

2/10 Horrible

Jose

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Horrible experience for such an expensive hotel. We spent just one night but the worst was that there was no air conditioning at all in the whole building the whole night!!!! The room windows were somehow locked, the temperature inside the room reached 82 degrees and the humidity was unbearable. When we complained during check out the lady at the counter just said OK all I can do is not to charge you for the resort fee ($42 plus tax), but now I got their invoice by e-mail showing they did charge me for that "resort fee". Never stay there, you're going to be very disappointed!
Séjour de 1 nuit en avril 2024
Réponse de Jaime D. le 24 avr. 2024
Dear Jose,Thank you for taking a moment to share your feedback with us. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with a management level and relayed back to the hotel. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

8/10 Bien

ABBIE

Séjour de 5 nuits en avril 2024
Réponse de Princess M le 12 mai 2024
Dear Abbie,Thank you for your rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Resort fees should be added to the initial price and not added on at check out for surprise fees at the end.
Séjour de 3 nuits en avril 2024
Réponse de Property Management le 22 avr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

8/10 Bien

Leili

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Check in was quick, adequately staffed with very professional people. The hotel's location was excellent as was a sense of security. It's wasn't Spring Break so I think considerably quieter than it could be. The staff at the Lavazza coffee kiosk were tops. The Mexican restaurant on the first floor was excellent (make reservations for outside seating). Atmosphere was excellent. Now for the bad. It was my wife and I's anniversary and my wife wanted an ocean view room. I made reservations for two queen beds (I'm an active sleeper and I snore.) and ocean view. Hotel management tried to do something special by giving us a suite, king size bed, and intercoastal waterway view. Totally unsatisfactory! We were able to get things changed to what we wanted to begin with (Thank you, Anna!!). No suite but my wife had her ocean view which was critical. The room was excellent except the louvered bathroom door. Any noise or light bleeds into the room. Wife didn't care for that but dealt with it. Room was kept clean by commendable service staff. The smoking area meant banishment to the parking garage but all of Ft. Lauderdale is anti-tobacco, cigarette or cigar. Check out was quick and easy. Parking fee ($55/day) seems excessive but there is no or next to no parking close in the area. This is something someone could better plan.
Séjour de 2 nuits en avril 2024
Réponse de Property Management le 22 avr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 Excellent

Marlene

Séjour de 6 nuits en avril 2024
Réponse de Princess M. le 12 mai 2024
Dear Marlene,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

4/10 Médiocre

Garret, Grapevine

Voyage en famille
Les points forts : Équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
People were nice, food was good, but ac didnt work the last night we were there and our baby slept horribly.
Séjour de 3 nuits en avril 2024
Réponse de Property Management le 22 avr. 2024
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

2/10 Horrible

Juan

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Property Management le 22 avr. 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

8/10 Bien

Shanena

Séjour de 2 nuits en avril 2024
Réponse de Guest services. le 11 mai 2024
Thank you for your good rating.

10/10 Excellent

Hiram R

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had an excellent stay, and loved almost every aspect of the hotel. The location is perfect, as we could walk to many restaurants and stores.The only thing we'd do different would be to buy our own spirits and mixers, and just bring a cup down from the room. The $15 cocktails were a bit pricey for their quality, but that is "tourist trap" nitpicking. The food at Lona was exceptional. Get up early to reserve chairs poolside to guarantee a spot. The steak tacos were delicious. We will be returning.
Séjour de 2 nuits en avril 2024
Réponse de Guest services. le 20 avr. 2024
Thank you for your feedback and excellent rating. We are here for you.

6/10 Satisfaisant

michelle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Pool needs updating and my room looked at wall.
Séjour de 2 nuits en avril 2024
Réponse de Guest services. le 20 avr. 2024
We are s sorry that you feel this way. Thank you for your feedback.

10/10 Excellent

Greg G

Les points forts : Propreté et personnel et service
Needs renovation. Restaurant was excellent!
Séjour de 4 nuits en avril 2024
Réponse de Princess M. le 19 avr. 2024
Dear Greg,Thank you for taking the time to share your thoughts regarding your most recent stay at our property. I appreciate you bringing these issues to our attention. I will share your message with our leadership team.We hope to see you again!

10/10 Excellent

Megan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the amentities! Just far enough away from the action area but close enough to walk and still enjoy the beach life of Fort Lauderdale!
Séjour de 3 nuits en avril 2024
Réponse de Princess M. le 19 avr. 2024
Dear Megan,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Julio, Bronxville

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property, my only complaint was the bathroom needing a bit more care. Everything else was really nice.
Séjour de 5 nuits en avril 2024
Réponse de Princess M le 17 avr. 2024
Dear Julio,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest. We'll be addressing your concerns with the appropriate team members. We hope to see you again!