Hôtels capsule à Florence

« Excellent stay! The room was immaculate, and the host was extremely attentive via WhatsApp (always responsive). He also allowed us to check in as soon as the room was available. The place is walking distance to the tourist destinations in Florence, but just far enough away that you get a taste of the real city (and with lower prices in the places nearby). »

« Despite receiving confirmation of our stay following the booking process, we received a message the night before our stay at the Five Suites saying we must pay our tourist tax before arrival - our confirmation clearly stating that this tax should be paid at the property (presumably on arrival). Further, the message said that we would receive instructions on how to pay, which were not forthcoming! I called Expedia that evening to complain and spoke to a young man, but he was unable to get hold...

« Hotel sympa, proche des transports et pas trop loin du centre, très belle vue sur le rooftop, chambre correcte. »