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Avis sur Appartamento Dante

Appartamento Dante
Via Ricasoli n.15, Florence

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 1 avis sur 10." "
Note des voyageurs de 8 (Bien), d’après 5 avis sur 10." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 10." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 10." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 10." "

8,0/10

Propreté

7,4/10

Personnel et service

8,0/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

Avis

6/10 Satisfaisant

Nick

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Could be great, but just a few little issues
The apartment itself was fine. The bed was comfortable and there was plenty of space. But we couldn’t turn on the stove, which meant we couldn’t boil the jug. So we had to microwave water for coffee and tea. The dryer did not spin, so the clothes did not dry properly. Hot water in the showers lasted for about 10 minutes total across the 3 nights we were there. So we had to have freezing cold showers for the last 2 days.
Séjour de 3 nuits en octobre 2019
Réponse de Roberto le 7 oct. 2019
In the days of the stay the supplier company had to change the gas meter. He left the new counter not activated for which the inefficiencies correctly complained by the guest occurred. If we had been warned we could have immediately reactivated the new meter, which at the moment is working as well as all the services. Roberto

4/10 Médiocre

Angela

Les points faibles : Personnel et service et confort de la chambre
Very average at best
I booked this as a solo traveler as the location was good - but unfortunately it was a dissapointing experience. On arriving at the appartment I was surprised to find the lounge room made-up for guests. Ie the 2 couches we turned into beds so I was unable to use this space unless I messed up the beds. I had choice of two rooms to sleep in - the first one smelt of urine so I used the other room. The "double bed" was two single beds pushed together and held by a fitted sheet and during the night the beds seperated and I pretty much ended up on the floor! Not sure how a couple would enjoy this! The water pressure in the bathroom was very weak. The kitchen looked well equipt. And the accommodation could sleep a large family so I'm sure it would be good for that type of guest. I did request a reduction on the cleaning fee as I only used one room and not all the other beds that were avaliable, but the only reply I recieved twice was please rate your trip! I would not stay here again
Séjour de 2 nuits en septembre 2019

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et équipements
Roberto came to our rescue late on a Friday night when our previously booked accommodation let us down. We were able to check in using the KEEZY system at 10 o clock next morning which was great. This property is in a fantastic location, yards both from the Doumo and the Academia. The apartment has lots of room and the air con is very welcome. It’s important to know that the apartment is on the 4th floor and there’s no lift, so you need to be prepared for the stairs with your luggage.
Séjour de 3 nuits en juillet 2019
Réponse de Roberto le 3 août 2019
Grazie per aver utilizzato il nostro appartamento.

8/10 Bien

Gina

Les points forts : Propreté
lots of stairs
Apartment was clean and spacious. Toilet not working to well in one bathroom and smelled like sewer. Shower took forever to get hot water. Situated on 4th floor with over 100 steps to reach. Tough climb after long days of sightseeing. Keesy key box not very intuative.
Séjour de 6 nuits en juin 2019
Réponse de Roberto le 13 juil. 2019
Ci scuiamo.Sarà provveduto a far revisionare il bagno che non scarica bene e la doccia che è lenta a scaldare l'aqua. Il sistema di consegna chiavi al Keesy point è molto apprezzato dagli ospiti in quanto consente un check-in con orario molto elastico. Purtroppo pochi appartamenti nel centro storico di Firenze hanno l'ascensore. Vi ringraziamo per aver scelto il nostro appartamento.

10/10 Excellent

Lorena Grazia Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfezione
Abbiamo soggiornato per 5 giorni in questo appartamento, perfetto sotto ogni punto di vista... Non manca di nulla! Unica pecca 4 piani senza ascensore ma ne vale la pena.
Séjour de 4 nuits en avril 2019
Réponse de roberto le 23 juin 2019
Grazie per la vostra recensione

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wlan hat nicht funktioniert Ansonsten: top lage, schöne Wohnung
Séjour de 2 nuits en février 2019
Réponse de roberto mangiavacchi le 27 févr. 2019
Wifi non ha funzionato a causa di un guasto sulla linea non dipendente dalla nostra volontà. Il guasto è stato riparato.

2/10 Horrible

Raul

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Check In Muy mal por Pago Extra, Departamento bien
El departamento realmente muy limpio y cómodo con todas las condiciones incluso con lavadora y secadora y a unos pasos del centro de Florencia. No me gustó que hice la reservación con pago anticipado y cuando llegamos a donde se hace el Check In te salen con que hay que pagar 75 Euros "POR LIMPIEZA" más el pago de los impuestos terminando por pagar 115 EUROS MÁS, es decir como otra noche más prácticamente. Un robo realmente, MUY MOLESTO por esto...Solo por esto no volvería a este departamento, además de que está en el cuarto piso y con maletas es muy muy pesado llegar.
Séjour de 3 nuits en septembre 2018
Réponse de nyc le 2 oct. 2018
Buen día, Solo quiero aclarar que la tarifa de limpieza final de 70 euros y el impuesto turístico se especificaron muy claramente antes de reservar el apartamento, y que cada apartamento en Florencia tiene una tarifa de limpieza final y un impuesto turístico. ¡Me alegra leer que apreciaste el apartamento y su limpieza! ¡Que tengas un buen día!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great, except for the check-in.
Séjour de 3 nuits en juin 2018

8/10 Bien

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The people in Apartmento Dante are very accommodating and efficient. Few days before we stayed, they contacted us for our arrival time, but our plans changed and they were okay with it. We used WhatsApp as our means of communication and it was great. We arrived and they were waiting for us, showed us the place, explained everything thoroughly, suggested good places to see, visit, and where to eat. Then, there were a problem with the iron and dryer, but they fixed it right away. The beds were 2 double beds put together to make a queen bed, but through the night, it separated as they were not supported properly. The place itself was big for our family of 5. It had a dryer which was a plus. The only thing that was not very nice was the 102 steps going up as it was on the top floor, and no lift. But the location was just 1 block from the Duomo on the right and Accademia Gallery on the left, and very central to everything. Will I stay here again? With the price and location and people, I would definitely. Overall happy.
Réponse de roberto Mangiavacchi le 22 avr. 2018
La ringraziamo per aver soggiornato nel nostro appartamento.Facciamo il nostro meglio per migliorare- Roberto

6/10 Satisfaisant

AYHAN

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre