Meilleures locations d'appartements week-ends à Florence

« The pool was smaller than in the picture. 5 or 6 kids in pool playing was the max to have fun »

« The staff was nice, the facilities were clean, but breakfast was disappointing. I had to hunt for utensils; they ran out of spoons, there were no scrambled eggs, and the biscuits and gravy ran out. All that was left was dry cereal and one bagel. We paid extra to upgrade to a handicapped room, but the shower was not handicapped accessible. The beds were 3 ft high, making it impossible for my wife to gain access. I had to think creatively with a dining chair so she could. The ice machine ran out...

« Le receptioniste n'a pas pu/voulu nous fournir de lit pliant. Il n'arrêtait pas de se plaindre d'hotels.com. Il n'a pas voulu rajouter des points sur notre carte "loyalty" sous prétexte que nous avions réservé sur hotels.com »

« The only issue was the beds. They needed to be replaced. »

« Nowhere in the ad does it say that there is a $75 fee for one pet »

« We got in late on check in day. The front desk person, Donald, was wonderful. The elevator was out of order and we needed a room on the first floor due to my daughter's wheelchair. He found us a room, was polite, helpful and very positive. He didn't hesitate when we needed something. »

« I dont understand why this hotel has such a bad evaluation note. It is clean, confortable and with a very kind staff. It is not a 5 stars hotel at the beach, but it gives wht it promisses. »

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