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Avis sur Farnham House Hotel

3 out of 5
Farnham House Hotel
Alton Road (A31), Farnham, England

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 86 avis sur 318." "
Note des voyageurs de 8 (Bien), d’après 131 avis sur 318." "
Note des voyageurs de 6 (Satisfaisant), d’après 72 avis sur 318." "
Note des voyageurs de 4 (Médiocre), d’après 24 avis sur 318." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 318." "

8,0/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 Bien

Emma

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Lovely small hotel in beautiful surroundings. Staff are super friendly and helpful.
Séjour de 1 nuit en septembre 2022
Réponse de Sarah le 23 sept. 2022
Thank you so much for your lovely review, I will pass it on to all members of staff who will be very pleased to hear you enjoyed your stay

8/10 Bien

Emma

Séjour de 3 nuits en septembre 2022
Réponse de Jolene le 7 févr. 2024
We are very sorry to hear this.

10/10 Excellent

Éric

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2022
Réponse de Sarah le 12 sept. 2022
Thank you for your lovely review, we are glad you enjoyed your stay with us.

8/10 Bien

Peter Jack

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en août 2018
Réponse de Helen le 29 août 2018
Thank you for taking the time to post a review. We look forward top welcoming you back to the hotel.

8/10 Bien

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2018

4/10 Médiocre

Jean Yves, Evreux

Les points faibles : Personnel et service et confort de la chambre
Farnham House Hotel
Ne surtout pas se fier aux photos, la chambre qui vous est attribuée est vraiment beaucoup plus petite, la salle d'eau est proportionnelle. De plus vous avez en bonus le bruit de la chaufferie une partie de la nuit. Par contre le cadre est superbe

6/10 Satisfaisant

Ruth

Les points forts : Personnel et service
Staff were kind and accommodating. Distance to Farnham and nearby attractions good if one has access to a car. Gardens are beautiful. Rooms adequate and linens, pillows acceptable but not good quality. Not pristine in terms of cleanliness but adequate. Lovely ambience.
Séjour de 2 nuits en avril 2024
Réponse de Mel le 28 avr. 2024
Thankyou for the feedback , Ruth. We do appreciate it.

10/10 Excellent

Lee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location for a secluded getaway, Close enough to drive to Farnham town centre for restaurants and pubs. . .
Séjour de 1 nuit en avril 2024
Réponse de Jolene le 28 avr. 2024
Thankyou for your feedback Lee

8/10 Bien

Katalin, Liphook

Voyage en couple
The room is very wide, lots of space.
Séjour de 8 nuits en janvier 2024
Réponse de Jolene le 23 mars 2024
Thanks for the feedback Katalin.

8/10 Bien

Joshua James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Jolene le 6 mars 2024
Thanks James

10/10 Excellent

Robert

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Jolene le 7 févr. 2024
Thank you for the great rating robert

8/10 Bien

Malcolm

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for money. No bells and whistles
Such a beautiful hotel, however the room I was in was very basic. Cleanliness was good however the coffee cup in my room was stained. Breakfast choice was good, but the cooked breakfast could have been better. The poached egg tasted very vinegary and the sausage wasn't freshly cooked. I would however stay again because it was good value for money.
Séjour de 1 nuit en décembre 2023
Réponse de Jolene le 7 févr. 2024
Thanks for the feedback Malcom, we will most definetly look into this.

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
No heating in room 8, mattress very tired, extremely slow at breakfast, it was me and only another couple
Séjour de 1 nuit en décembre 2023
Réponse de Jolene le 7 févr. 2024
We are very about this, we will most definitely look into this.

10/10 Excellent

Ioannis

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay and VERY accommodating. Highly recommend.
Séjour de 2 nuits en novembre 2023
Réponse de Jolene le 7 févr. 2024
Thanks for the great review loannis.

10/10 Excellent

Janice

Voyage d’affaires
Les points forts : Propreté et personnel et service
Repeat visitor. Always a please as the staff are so helpful and friendly.
Séjour de 3 nuits en novembre 2023
Réponse de Mel le 26 nov. 2023
Dear JaniceThank you for your kind review, we look forward to welcoming you back in the future

8/10 Bien

veena

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property large spacious rooms,very helpful friendly staff 👍👍
Séjour de 2 nuits en novembre 2023
Réponse de Mel le 26 nov. 2023
Dear VeenaThank you for your review kind review. We look forward to welcoming you back in the future.

6/10 Satisfaisant

Tom

Voyage en couple
Staff were very friendly and helpful. Breakfast was way below standard and sausage inedible. Definitely need to up the standings of food
Séjour de 1 nuit en novembre 2023
Réponse de Jolene le 7 févr. 2024
We are very sorry to hear this, we will most definitely look into this.

8/10 Bien

Tina

Voyage d’affaires
It was a nice stay they changed my room when there was a leak
Séjour de 4 nuits en octobre 2023
Réponse de Mel le 26 nov. 2023
Dear TinaThank you for your review kind review. We look forward to welcoming you back in the future.

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Mel le 26 nov. 2023
Dear DavidThank you for your review kind review. We look forward to welcoming you back in the future.

8/10 Bien

Janice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Repeat visitor
Lovely quiet location with responsive and friendly staff.
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 7 oct. 2023
We are so glad you enjoyed your recent stay and leaving us your feed back. We look forward to welcoming you all again in the future.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great little hotel
Great hotel in a quiet location just off a busy bypass so walks very limited as no paths from driveway end. Bedroom with a balcony which is a great addition. Tidy and clean bedroom. 5 Star it's not but for a quiet, quirky, squeaky floorboards but cosy hotel with a good standard of cleanliness this is a gimme for 1 or 2 nights. Staff are very accommodating Breakfast is generally standard stuff They do not serve meals but can rustle up a Pizza, Farnham town is a 5 minute drive away with plenty of eateries to choose from. Would go back
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 7 oct. 2023
We are so glad you enjoyed your recent stay and leaving us your feed back. We look forward to welcoming you all again in the future.

6/10 Satisfaisant

Jason

Séjour de 4 nuits en septembre 2023
Réponse de Jolene le 7 févr. 2024
We are sorry to hear this.

10/10 Excellent

Clive

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for dogs !
We had Room 4 with our two dogs which was excellently situated on the ground floor with a verandah, situated right next to the breakfast room. Everything was clean and easy to use with staff friendly and accommodating.
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 7 oct. 2023
We are so glad you and your dogs enjoyed your recent stay and leaving us your feed back. We look forward to welcoming you all again in the future.

8/10 Bien

Alexander

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Manager le 7 oct. 2023
Many thanks for staying with us and giving us your feedback.kind regards

10/10 Excellent

Sharon

Séjour de 2 nuits en septembre 2023
Réponse de Manager le 12 sept. 2023
Thank you for your review :)

4/10 Médiocre

Mikael

Séjour de 1 nuit en août 2023
Réponse de Manager le 7 oct. 2023
Many thanks for staying with us and giving us your feedback.kind regards

4/10 Médiocre

Neil

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Poor experience
Had accidentally booked the room for 1 person so they charged us for a second breakfast. Fine. However they were informed of the horrendous noise the pipes made whenever the toilet was flushed. Went on for over twenty minutes on on occasion. It was noise and happened when toilets flushed in other rooms. Would have been nice to have more than a “Oh sorry about that” since it affected sleep. Room was dated and smelled of smoke. Breakfast was way overpriced for how poor it was. Definitely would not visit again
Séjour de 1 nuit en août 2023
Réponse de Manager le 7 oct. 2023
We are so sorry for what your experienced on your recent visit with us and making us aware of the issues that you pointed out, but please be assured your comments are being rectified.kind regards

8/10 Bien

Bharatraj

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pleasant very courteous service
Séjour de 1 nuit en août 2023
Réponse de Manager le 12 sept. 2023
Thank You for your review :)

6/10 Satisfaisant

Derek

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No spong in shower
Séjour de 1 nuit en août 2023
Réponse de Manager le 7 oct. 2023
Many thanks for your feedback but unfortunately due to health and hygiene sponges are something we do not provide for our guests.kind regards

8/10 Bien

Ray

Séjour de 1 nuit en août 2023
Réponse de Manager le 11 août 2023
Dear Ray Thank you for your review :) we look forward to hopefully welcoming you back in the future

10/10 Excellent

michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
All the staff were so friendly & helpful. Great value for a lovely location & building with great character.
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 11 août 2023
Dear Michelle Thanks for your review I'm glad to hear you enjoyed your stay at the Farnham House Hotel

8/10 Bien

Nick

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The surroundings
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 11 août 2023
Dear Nick Thanks for your review I'm glad to hear you enjoyed your stay at the Farnham House Hotel

8/10 Bien

Louisa

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The property looks unique and quaint which it is and is in an idyllic area. The room however was dated, the bathroom old and tired, and my room was between the cleaning cupboard so it was noisy and inappropriate. The bed was comfortable but I would recommend bringing your own pillows as the ones provided feel very lumpy and cheap. It’s a shame because it has so much potential to be great, but is let down by lack of care and upkeep for the price they charge.
Séjour de 2 nuits en juillet 2023
Réponse de Mel le 10 juil. 2023
Many thanks for taking the time to review our Hotel and giving us your valued feedback of which your concerns will be looked it to. We do however hope you enjoyed your stay with us and look forward to welcoming you again in the future.Kind regards Mel

10/10 Excellent

Sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This stunning old manor was quiet and clean! Staff are fabulous! The rooms were well equipped with fluffy towels and kettle with treats. The window opened for fresh air and the horses in the formless were a quaint surprise! It is out of the way best with a car and plenty of free parking at the door
Séjour de 2 nuits en juillet 2023
Réponse de Mel le 10 juil. 2023
Many thanks for taking the time to review our Hotel and giving us your valued feedback, we hope you enjoyed your stay with us and look forward to welcoming you again in the future.Kind regards Mel

10/10 Excellent

Kieren

Séjour de 1 nuit en juillet 2023
Réponse de Mel le 10 juil. 2023
Many thanks for taking the time to review our Hotel and giving us your valued feedback, we hope you enjoyed your stay with us and look forward to welcoming you again in the future.Kind regards Mel

6/10 Satisfaisant

Peter

Séjour de 1 nuit en juin 2023
Réponse de Mel le 28 juin 2023
Many thanks for taking the time to review our Hotel and giving us your valued feedback, we hope you enjoyed your stay with us and look forward to welcoming you again in the future.Kind regardsMel

4/10 Médiocre

Aart

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Shower
The hotel is out-dated. Taking a shower is not normal.
Séjour de 1 nuit en juin 2023
Réponse de Mel le 25 juin 2023
Many thanks for taking the time to review our Hotel and giving us your valued feedback, we hope you enjoyed your stay with us and look forward to welcoming you again in the future.kind regardsMel

6/10 Satisfaisant

Janice

Voyage d’affaires
Séjour de 1 nuit en juin 2023
Réponse de Mel le 25 juin 2023
Many thanks for taking the time to review our Hotel, we hope you enjoyed your stay with us and look forward to welcoming you again in the future.kind regardsMel

8/10 Bien

Nick

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en juin 2023
Réponse de Mel le 25 juin 2023
Many thanks for taking the time to review our Hotel, we hope you enjoyed your stay with us and look forward to welcoming you again in the future.kind regardsMel

10/10 Excellent

Tina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Mel le 25 juin 2023
Many thanks for taking the time to review our Hotel, we hope you enjoyed your stay with us and look forward to welcoming you again in the future.kind regardsMel

10/10 Excellent

Aida-Corina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de Mel le 25 juin 2023
Many thanks for taking the time to review our Hotel, we hope you enjoyed your stay with us and look forward to welcoming you again in the future.kind regardsMel

10/10 Excellent

Meow Yin

Séjour de 1 nuit en mai 2023
Réponse de Charlotte le 22 mai 2023
Thanks for your 10/10 review!I hope to welcome you back soon

8/10 Bien

Lucy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel
Lovely hotel. Clean and comfy room. Great for any trip.
Séjour de 1 nuit en mai 2023
Réponse de Charlotte le 22 mai 2023
Thank you Lucy for your review. I hope to welcome you back to the hotel in the near future.

8/10 Bien

C

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good vlaue
I stay in hotels 4 times a week - these were the best pillows I'd had for a long time. Otherwise not brilliant but a very quiet location, great access so good value really.
Séjour de 1 nuit en mai 2023
Réponse de Charlotte le 22 mai 2023
Thanks for your review, and I am very pleased to hear you enjoyed your stay and found the pillows very comfortable. I hope to see you at the hotel again soon.

10/10 Excellent

Lynda

Séjour de 1 nuit en mai 2023
Réponse de Charlotte le 22 mai 2023
Thank you for your 10/10 review!We hope to welcome you back to the hotel soon

8/10 Bien

Janice

Voyage d’affaires
Les points forts : Propreté et personnel et service
Welcoming
Friendly and helpful staff. Comfortable room. Laidback.
Séjour de 1 nuit en mai 2023
Réponse de Charlotte le 22 mai 2023
Thank you for your review. Delighted to hear you enjoyed your stay with. We hope to see you again soon!

6/10 Satisfaisant

Sheila

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Mel le 25 juin 2023
Many thanks for taking the time to review our Hotel, we hope you enjoyed your stay with us and look forward to welcoming you again in the future.kind regardsMel

8/10 Bien

Samantha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Mel le 25 juin 2023
Many thanks for taking the time to review our Hotel, we hope you enjoyed your stay with us and look forward to welcoming you again in the future.kind regardsMel

6/10 Satisfaisant

Linda

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mai 2023
Réponse de Mel le 25 juin 2023
Many thanks for taking the time to review our Hotel, we hope you enjoyed your stay with us and look forward to welcoming you again in the future.kind regardsMel

8/10 Bien

Lucy

Séjour de 1 nuit en mai 2023
Réponse de Charlotte le 12 mai 2023
Thank you for taking the time to review your stay. Charlotte General Manager