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Avis sur Penmere Manor Hotel

3 out of 5
Penmere Manor Hotel
Mongleath Road, Cornwall, Falmouth, England

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 145 avis sur 365." "
Note des voyageurs de 8 (Bien), d’après 145 avis sur 365." "
Note des voyageurs de 6 (Satisfaisant), d’après 52 avis sur 365." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 365." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 365." "

8,4/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

LOUIS

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un peu daté mais agréable
Cet hôtel, non dénué de charme, refuse la modernité pour vous laissez sejourner dans une atmosphère un peu surannée mais non dénué d'un certain charme. Propreté et service sans reproche ainsi que la superficie des chambres. Petit dejeuner standard. Voiture recommandée pour les déplacements vers le centre ville.
Séjour de 2 nuits en juin 2022
Réponse de Lisa - Reception le 8 août 2022
Thank you for your kind review, we are pleased you enjoyed your stay with us.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
le jardin est superbe. les installations aquatiques sont très bien. Bon restaurant et chambre très agréable, très calme et très correcte. Nous avons eu droit un soir à un concert de piano pendant le diner. Petit déjeuner très bien. Le wifi fonctionne bien Le sauna aurait besoin d'un peu d'entretien. Il y a beaucoup de travaux dans le parc. Attention pas d'ascenseur et pas de climatisation
Séjour de 3 nuits en juin 2019
Réponse de Lisa - Reception le 26 août 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Médiocre

Nathan

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This hotel needs a real uplift before they welcome more residents. Standouts are: - No heating in room - Mould in the bathroom - Stains all over the carpet - Lack of electrical points in room - Poor lighting in the room - Rust on gym equipment - Black mould and grime around swimming pool. - Damp smell walking around hotel - Lack of maintenance and generally run down Positives: - Nice breakfast and particularly liked the fried eggs - Very friendly staff; Chloe in particular.
Séjour de 7 nuits en mars 2024

10/10 Excellent

Iain

Séjour de 2 nuits en mars 2024

2/10 Horrible

Sohail

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff were friendly however rooms were not modern, WiFi no good, phone reception not good either
Séjour de 1 nuit en mars 2024

10/10 Excellent

Julie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Affordable hotel with wonderful staff
One of us is a wheelchair user and although the room wasn’t advertised as accessible we were able to manage very well. The first room was not appropriate as we couldn’t get in because of the step in the patio door but we were moved in the morning to room 24 which was perfect for us. There was also a grab rail and stool in the shower. The triple room had plenty of space to manoeuvre. The staff were very accommodating and couldn’t have been more helpful. Unfortunately the pool is not accessible due to the steps from the changing room but they don’t advertise as being an accessible hotel so we weren’t expecting to be able to use the pool, but we were grateful to find a lovely clean affordable hotel in Falmouth that we managed to fit our needs. Every staff member was very helpful and friendly, from reception, room attendants, pool cleaner and waiting staff. Thankyou very much. We will be back. The only thing I’d add that would have made our stay better was a coffee table in the room to use when we were sitting on the sofa.
Séjour de 3 nuits en février 2024

10/10 Excellent

T

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will stay again
Fantastic sized room. Clean, warm, very comfortable bed and pillows, bath towels amazing. Food portion was on the small size for the pricing. Staff are very helpful and friendly.
Séjour de 1 nuit en janvier 2024

8/10 Bien

Brian

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Gavin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our second time staying at Penmere Manor. The staff are always really friendly, helpful and attentive, and the restaurant offers a good selection of meals at reasonable prices. Highly recommended.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Maria

Séjour de 2 nuits en janvier 2024

10/10 Excellent

YIP SHING

Séjour de 2 nuits en janvier 2024

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A lovely short break
A very good stay, the hotel is well located for driving into Falmouth as well as further afield. Some signs of wear and tear but generally a good hotel. The breakfast was really good and we used the pool and sauna which were great. We really enjoyed our time here.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Leanne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff and lovely location
A beautiful hotel in a beautiful location. A friendly welcome, the rooms were good sized and had all the amenities including a hair dryer and TV and free tea/coffee and biscuits. The bathroom was also a good size and had bath and shower and free toiletries. Its clear the hotel could do with updating the rooms and a coat of fresh paint as well, but it was comfortable enough and suited as a base for the break. The food in the restraint was delicious. We had an evening meal and the prices were good and the food exceptional. We had excellent service from Will the waiter and very much enjoyed our evening. Breakfast was included and there were good options, from cereal to croissant to a full English or salmon and egg etc. Would recommend this hotel.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

DAWN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

8/10 Bien

Sarah

Les points forts : Propreté, personnel et service, confort de la chambre
Penmere manor
Staff lovely, food good and pool and gym excellent, good value for money
Séjour de 4 nuits en janvier 2024

4/10 Médiocre

Lloyd

Les points forts : Personnel et service
Les points faibles : Propreté
Service was great and hotel it self is a nice building but was very dated and dusty there was paint peeling and spots of mould,we stayed in a room and the top of the stairs (33) and felt there wasn't much privacy could here everything going on in the hotel.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice pool, friendly staff

8/10 Bien

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
This is a great place for an overnight stay in Falmouth. Buffet breakfast was pretty good, but could have done with some fresh pastries. Other than that, it was really good. I'm more used to Hiltons these days so the olde world charms of a local hotel was a nice change. Overall pretty good.
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

PAUL

Séjour de 1 nuit en novembre 2023

8/10 Bien

Gary

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would stay again, but want a different room
The negatives were that the shower in my room was like a dribbling tap and the wall to the next room was paper thin, you could hear everything, and I mean everything! The positives were that the room was clean and comfortable, the staff were great, really friendly and helpful and the breakfast and evening meal was really nice and all at a good price. I will definitely stay again as I'm expecting my trips to be more frequent, I would ask for a quieter room and better shower though. A big thank you to all the staff.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

8/10 Bien

J G

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Another Night Away
As always a pleasant stay. Main restaurant was closed but standard of food was still excellent.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Tina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exellent
Séjour de 1 nuit en octobre 2023

8/10 Bien

Anthony

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
University visit
Family stay while attending the open day at Falmouth University. Staff were fantastic, hard working polite and friendly. The hotel has seen better days but was clean and comfortable. Breakfast really good
Séjour de 1 nuit en octobre 2023

8/10 Bien

richard

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Friendly staff, large clean room with comfy bed and powerdul warm shower, good pool temperature, nice small gym and ample breakfast choice. Yes property is a litle dated and needs updating, but we had an enjoyable stay.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Michael-John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

8/10 Bien

Adam

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Dated
Hotel is ok but desperately in need of an upgrade, decoration and fittings very dated and bathroom fittings were rusty , staff were friendly and bed was comfortable
Séjour de 2 nuits en octobre 2023

8/10 Bien

Joanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Cliff

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Rooms now a little tired.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Chris

Les points forts : Propreté, personnel et service, confort de la chambre
Nice weekend break
Very welcoming comfortable stay. Good restaurant. Excellent, friendly staff
Séjour de 2 nuits en septembre 2023

8/10 Bien

Ian

Les points forts : Propreté, personnel et service, confort de la chambre
Lovely but in need of refurb
Lovely position , but unfortunately the rooms are very tired, but clean .
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Jonathon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short stay, will return
Friendly staff, clean, comfortable. Grounds and building impressive. Nice to have the leisure club attached. Pool is big enough to get some lengths in and a nice temperature. The gym is small but equipped with most things you'll want. The restaurant was excellent, food was great and the staff were friendly and attentive.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Sami

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Proper Job. Brilliant Hotel
From arrival to leaving the hotel everything was tip top. Recommend to everybody with children or on their own. Clean, efficient, pool, sauna, jacuzi, good breakfast. Everything was good.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Sarah

Les points forts : Propreté, personnel et service, confort de la chambre
Lovely quiet location, very friendly staff. The rooms are a little dated but very comfortable. Breakfast was good and the bar staff were great!
Séjour de 1 nuit en août 2023

10/10 Excellent

Amy

Les points forts : Propreté, personnel et service, équipements
A good choice as a base to explore Falmouth and local area. Staff very friendly and huge family room.
Séjour de 1 nuit en août 2023

10/10 Excellent

narsi

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel, comfortable and clean. Breakfast was good as well
Séjour de 2 nuits en août 2023

8/10 Bien

Lovely Marie

Voyage en famille
Les points forts : Personnel et service et équipements
The staff is very kind and warm. The rooms are very spacious. However the rooms, the entire property is quite dated.I think, once it’s renovated and redecorated it will be an excellent place to stay.
Séjour de 4 nuits en août 2023

4/10 Médiocre

Carl

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
August family holiday in Falmouth.
Nice hotel staff, located in a residential location. You need to drive to get to Falmouth beach. Hotel felt a little run down and in need of repair. Even though it was advertised as Internet in room, the router was too far away from our room to get internet. Limited menu options in the restaurant. Breakfast was good but again limted in options. We didnt get a chance to use the swimming pool or gym.
Séjour de 4 nuits en août 2023

10/10 Excellent

Justin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely room staff were excellent and the food was brilliant bed was comfortable and the food was amazing
Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

Jane

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Lisa - Reception le 27 juil. 2023
Thank you for your kind review of our hotel, we are pleased you enjoyed your stay with us.

10/10 Excellent

YIP SHING

Séjour de 1 nuit en juillet 2023
Réponse de Lisa - Reception le 27 juil. 2023
Thank you for your kind review of our hotel, we are pleased you enjoyed your stay with us.

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very night areas, beautiful garden all around. The room was large, clean and very comfortable. Beds were comfortable with fresh linens. The dinning room was very nice. Staff was very friendly and helpful
Séjour de 1 nuit en juillet 2023
Réponse de Lisa - Reception le 27 juil. 2023
Thank you for your kind review of our hotel, we are pleased you enjoyed your stay with us.

8/10 Bien

leonora c

Séjour de 1 nuit en juillet 2023
Réponse de Lisa - Reception le 27 juil. 2023
Thank you for your kind review of our hotel, we are pleased you enjoyed your stay with us.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Lisa - Reception le 27 juil. 2023
Thank you for your kind review of our hotel, we are pleased you enjoyed your stay with us.

10/10 Excellent

Jon

Séjour de 1 nuit en juin 2023
Réponse de Lisa - Reception le 27 juil. 2023
Thank you for your kind review of our hotel, we are pleased you enjoyed your stay with us.

8/10 Bien

Pauline

Les points forts : Propreté, personnel et service, confort de la chambre
Happy to stay again
Lovely period hotel, the pool area needs attention, tiles missing in pool, steps down badly cracked, but nevertheless useable. We stayed in room 23 which has a false window, that has frosted glass and overlooks the hallway. Unfortunately the hall lights are left on all night, a given there was only a blind, did not make the room dark, perhaps a pair of curtains would help. Staff were lovely, both reception and young man waiting on Sunday evening. Beautiful well kept grounds and enough pluses that we have booked again. Our comments are constructive criticism, and no malice is intended.
Séjour de 1 nuit en juin 2023
Réponse de Lisa - Reception le 12 juin 2023
Thank you for your lovely review of our hotel. We will look into your suggestions and appreciate the feedback.Looking forward to welcoming you back in the future.

10/10 Excellent

Norman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Lisa - Reception le 12 juin 2023
Thank you for your review of our hotel.

10/10 Excellent

Kasia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Lisa - Reception le 12 juin 2023
Thank you for your review of our hotel.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend break
As other reviews have said, some parts of the hotel are a little dated. The hotel was spotlessly clean, the food is excellent as are the staff.
Séjour de 2 nuits en mai 2023
Réponse de Lisa - Reception le 12 juin 2023
Thank you for your review of our hotel, we appreciate your feedback.