Trouvez des Hôtels spa à Falaises Durham Heritage Coast

« We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

« Upstairs balcony was booked out Shame cos that was the hook to get us there But was ok in the end »

« L'hôtel est très propre et le personnel vraiment très accueillant et efficace. J'ai vu un couple avec 2 grands chiens et cela ne paraissait pas poser de problème. »

« A beautiful hotel with friendly, helpful staff. Room was very comfortable. Excellent breakfast too. »

« First class as always, this is our fourth visit and we are already planning our next one. From a seamless check in with an amazingly warm welcome from Nicola and Cheryl who remembered us from previous visits. The room was excellent and the housekeeping team did a fabulous job throughout our stay, nothing is too much trouble. We are in the Pin bar and once again the food was lovely and all people we came across were helpful and polite. We had a visit to the Spa, where the beautiful Lilly...