Classic British Hotels à Falaises Durham Heritage Coast

« First class as always, this is our fourth visit and we are already planning our next one. From a seamless check in with an amazingly warm welcome from Nicola and Cheryl who remembered us from previous visits. The room was excellent and the housekeeping team did a fabulous job throughout our stay, nothing is too much trouble. We are in the Pin bar and once again the food was lovely and all people we came across were helpful and polite. We had a visit to the Spa, where the beautiful Lilly...

« Le personnel était toujours à l'écoute. Après notre première nuit nous avons demandé à changer de chambre pour notre convenance personnelle, et cela a été fait. A notre départ nous avions oublié quelque chose dans notre chambre, et un membre du personnel a couru à notre voiture pour nous le remettre! Seule remarque négative : un panneau sur la route nationale aurait été utile pour trouver l'hôtel plus facilement. »

« Great breakfast in room »

« Lovely one night stay. The Sunday lunch was delicious, the room was lovely with a huge round bath. Staff were all helpful and friendly. Nice breakfast. I'm sure we'll return. »