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Avis sur Fingal - A Luxury Floating Hotel

5 out of 5
Fingal - A Luxury Floating Hotel
Alexandra Dock, Historic Port of Leith, Edinburgh, Scotland

Avis

10

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 283 avis sur 299." "
Note des voyageurs de 8 (Bien), d’après 11 avis sur 299." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 299." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 299." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 299." "

10/10

Propreté

10/10

Personnel et service

9,8/10

Équipements

10/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Marcel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le fait de séjourner dans un bateau « de luxe » est une expérience très intéressante.
Séjour de 2 nuits en septembre 2023
Réponse de Guest Relations Services le 10 sept. 2023
Cher Marcel,Merci beaucoup d'avoir pris le temps de nous laisser votre avis.Nous sommes très heureux de savoir que vous avez apprécié votre séjour dans notre hôtel et nous espérons pouvoir vous accueillir à nouveau à bord du Fingal.Cordialement,Fingal

10/10 Excellent

Roger

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic service. Stayed as part of our honeymoon. Had afternoon tea which was amazing. Very friendly and informative staff. Perfect.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 19 mai 2024
Dear Roger,Thank you for taking the time to leave us such a kind review, and for choosing to stay with us on such a special occasion.We are delighted to know that you enjoyed your time on-board, and that our crew gave you our usual warm welcome.We look forward to welcoming you back.Best Regards,Guest Services

10/10 Excellent

Clayton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really close to the team into Edinburgh in a safe and quiet area. The staff is extremely polite.
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 21 mai 2024
Dear Clayton,Thank you for taking the time to leave us a review.We are delighted to know you enjoyed your stay with us and took advantage of our privileged location. Most of all, we are very happy to read that our crew made you feel right at home. We look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Iain, Paisley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very unique hotel. So cool living onboard a floating hotel for the night. The room décor is lovely, as is the rest of the boat, and the staff onboard could not be nicer or more helpful. The breakfast was amazing (smoked salmon starter and full Scottish breakfast) and any time we called for items to be brought to our room, the service was super fast. It is not the cheapest but all in all, an excellent hotel and well worth a visit for a special occasion or just a well earned treat.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 9 mai 2024
Dear Iain,Thank you for taking the time to leave us such an amazing review. We are delighted to know you enjoyed your stay with us, and appreciated the character of the ship. We are happy to hear your breakfast at The Lighthouse Restaurant & Bar was the perfect start to your day, and that our crew made you feel right at home. We look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We can't rate the Fingal highly enough, 5 stars doesn't do it justice. From the moment you step on board every member of staff helps to give you a unique experience that you will never forget. Your are welcome to explore the whole boat and a member of staff will even accompany you and give you a wonderful explanation of the history of the Fingal. It's the little personal touches and the amazing customer service that just makes it so extra special. The food & cocktails are also deserve a special mention because they too are exceptional. The best ingredients, and prepared with care and attention makes for a wonderful dining and drinking experience.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 9 mai 2024
Dear William,Thank you for taking the time to leave us such a kind review. We are very happy to know you had a great time with us, enjoying both your stay and your Lighthouse Restaurant & Bar experiences. Most of all, we are delighted to read that our crew made you feel right at home. We look forward to welcoming you back on-board Fingal in the not-too-distant future.Best Regards,Guest Services

10/10 Excellent

Kelly

Séjour de 1 nuit en mai 2024

10/10 Excellent

Katherine

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
everything was perfect. great location, bed, shower and restaurant. the staff were excellent and a special thanks to the gentlemen from Liverpool who was on reception. He went out of his way to help us. much appreciated and looking forward to staying again.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 17 avr. 2024
Dear Katherine,We are delighted to know you enjoyed your stay with us and that the facilities met your expectations. We are very lucky to have such a dedicated team and we are pleased to read you were given our usual warm welcome.We look forward to seeing you again on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Rebecca

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 30 mars 2024
Dear Rebecca,Thank you for taking the time to leave us a review. We are delighted to know you enjoyed your stay with us and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Shauna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely outstanding. Lovely, friendly staff, superb food. lovely cabin.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 23 mars 2024
Dear Shauna,Thank you for taking the time to leave us such a kind review.We are very happy to know that you had a great time with us and appreciated the character of our beautiful vessel. We are delighted to know you also enjoyed your experience at our Lighthouse Restaurant & Bar, and that our crew gave you our usual warm welcome.We look forward to seeing you again on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Angela

Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 25 mars 2024
Dear Angela,Thank you for taking the time to leave us a review, and for scoring us full marks.We are delighted to know you enjoyed your stay with us and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
As always, one of the finest hotels. Staff are fantastic and food exceptional. When we are in the UK we always visit.
Séjour de 3 nuits en février 2024
Réponse de Guest Services le 17 févr. 2024
Dear Andrew,Thank you for taking the time to leave us such a kind review, and for your repeat custom.We are delighted to hear you had a great time with us, and enjoyed your meal at the Lighthouse Restaurant & Bar. We are very privileged to have such a dedicated crew, and are very happy to know they gave you our usual warm welcome.We look forward to seeing you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Mina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 28 janv. 2024
Dear Mina,Thank you for taking the time to leave us a review, and for scoring us a perfect 10.We are delighted to know you enjoyed your stay with us, and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Claire

Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 19 janv. 2024
Dear Claire,Thank you for taking the time to leave us a review, and for scoring us a perfect 10.We are delighted to know you enjoyed your stay with us, and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Warren

Séjour de 3 nuits en janvier 2024
Réponse de Guest Services le 13 janv. 2024
Dear Warren,Thank you for taking the time to leave us a review.We are delighted to know you enjoyed your stay with us, and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

6/10 Satisfaisant

Just

Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 19 janv. 2024
Dear Just,Thank you for taking the time to leave us a review.We are happy to know that you had a pleasant stay with us, even if there is still room to improve.Best Regards,Guest Services

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very special stay. Such a lovely atmosphere. Highly recommend
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 29 déc. 2023
Dear Donna,Thank you for taking the time to leave us such a kind review, and for scoring us top marks.We are delighted to know you enjoyed your stay with us, and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Robbie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 24 déc. 2023
Dear Robbie,Thank you for taking the time to leave us a review, and for scoring us a perfect 10.We look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 22 déc. 2023
Dear Laura,Thank you for taking the time to leave us a review, and for scoring us a perfect 10.We look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Evie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Guest Services le 21 déc. 2023
Dear Evie,Thank you for taking the time to leave us a review, and for scoring us a perfect 10.We are delighted to know you enjoyed your stay with us, and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Keith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A fantastic experience from start to finish. Not hard to see why it is so highly rated. Unique boutique hotel on water, great food, fabulous service. Will certainly be back.
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 21 déc. 2023
Dear Keith,Thank you for taking the time to leave us such a kind review, and for scoring us full marks.We are very happy to know you had a great stay with us, and appreciated the character of our beautiful ship. We are delighted to know you also enjoyed your meal at our Lighthouse Restaurant & Bar, and that our crew made you feel right at home.We look forward to welcoming you back on-board Fingal in the not-too-distant future.Best Regards,Guest Services

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Guest Services le 16 déc. 2023
Dear James,Thank you for taking the time to leave us a review, and for scoring us full marks.We are very happy to know you enjoyed your stay with us, and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Kate

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
60th Birthday Celebrations
Had a fab stay at the Fingal to celebrate my brother-in-laws 60th birthday. This place is amazing. The staff go above and beyond and nothing is to much trouble, felt very special from the moment we arrived to the moment we left. We will be back in the near future Thank you Fingal staff.
Séjour de 2 nuits en décembre 2023
Réponse de Guest Services le 16 déc. 2023
Dear Kate,Thank you for taking the time to leave us such an amazing review, and for scoring us a perfect 10.We are delighted to know you and your a family had a great time with us, and that our crew gave you our usual warm welcome. We look forward to seeing you again on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Emma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptional
We had an amazing night's stay at The Fingal. The food and service was exceptional. The staff were attentive and made sure our stay was comfortable and relaxing. We will definitely be back, hopefully for 2 nights next time.
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 15 déc. 2023
Dear Emma,Thank you for taking the time to leave us such a glowing review, and for scoring us a perfect 10.We are delighted to hear you had a great stay with us, and enjoyed your experience at the Lighthouse Restaurant & Bar. We are fortunate to have such a passionate and dedicated crew, and we are very pleased to know they made you feel right at home.We look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Mike

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautifully finished rooms and common areas. Only had breakfast on board so I cant comment on dinner but breakfast was great. Service was excellent all round. Now the Tram runs from just outside the ship into the city centre and beyond to the Airport - get a multiway ticket for a great way to get around. Fingal is not cheap but it's a unique experience so go on treat yourself to a stay - you won't be disappointed.
Séjour de 2 nuits en novembre 2023
Réponse de Guest Services le 29 nov. 2023
Dear Mike,Thank you for taking the time to leave us such a glowing review.We are delighted to know you enjoyed your stay with us and took advantage of our privileged location in the heart of Leith Harbour. Only the finest materials were used during the conversion from lighthouse tender to luxury hotel. We are very pleased to hear you appreciated her character.We look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

shirley

Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 16 déc. 2023
Dear Shirley,Thank you for taking the time to leave us a review, and for giving us a perfect score.We are very pleased to know you enjoyed your stay with us, and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Roman, Ebmatingen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful floating hotel. Staff is always helpful and very kind. We liked the area of Leith very much. Connection to the city centre via tram is fast.
Séjour de 4 nuits en novembre 2023
Réponse de Guest Services le 22 nov. 2023
Dear Roman,Thank you for taking the time to leave us such a kind review.We are delighted to hear that you enjoyed your stay on board and that our crew gave you our usual warm welcome. We agree that Leith is a very unique place, and we are glad to know you took advantage of our privileged location.We look forward to seeing you again.Best Regards,Guest Services

10/10 Excellent

Donna

Amazing stay
An amazing stay , cocktails were fabulous very friendly and helpful staff , didn’t have an evening meal but tge breakfast was amazing
Bed Rock Room
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 22 nov. 2023
Dear Donna,Thank you for taking the time to leave us such a nice review and for scoring us a perfect 10!We are very happy to know you had a great time with us and that our crew made you feel right at home.We look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Jacqui

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was excellent - for an Anniversary! We will certainly be back soon!
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 22 nov. 2023
Dear Jacqui,Thank you for taking the time to leave us such a kind review.We are delighted to know that you had a great anniversary celebration while staying with us.We look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Guest Services le 22 nov. 2023
Dear John,Thank you for taking the time to leave us a review and for scoring us a perfect 10!We are delighted to know you enjoyed your stay with us and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Mark

Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 5 nov. 2023
Dear Mark, Thank you for taking the time to leave us such a glowing review, and for scoring us a perfect 10.We are delighted to know you enjoyed your stay with us, and that our crew gave you our usual warm welcome. We are happy to know you had a great time at our Lighthouse Restaurant & Bar, and appreciated all the details that make our hotel such a unique venue. We look forward to welcoming you back on-board Fingal. Best Regards,

10/10 Excellent

maureen

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Luxurious
Absolutely amazing, we were met on the red carpet by an extremely helpful member of the crew our room wasn’t quite ready so indulged in a cheeky drink while waiting. Our bags were delivered to our beautiful room, the added luxury of chocolates, gorgeous lotions and potions, we had a balcony not the weather for sitting out but added to the ambiance. Breakfast was delicious as was the evening meals. Could not fault it in any way. An amazing birthday surprise Thank you to all the crew nothing was too much trouble you were all magnificent. We will be back
Séjour de 2 nuits en octobre 2023
Réponse de Guest Services le 22 oct. 2023
Dear Maureen,Thank you for taking the time to leave us such a glowing review, and for scoring us a perfect 10.We are delighted to know you enjoyed your stay with us, and that our crew gave you our usual warm welcome. We are happy to know you had a great time at our Lighthouse Restaurant & Bar, and appreciated all the details that make our hotel such a unique venue. We look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Simone

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Too notch service and amazing food in restaurant. Highly recommend this property seeking luxury and comfort.
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 13 oct. 2023
Dear Simone,Thank you for taking the time to leave us such a kind review.We are delighted to know you enjoyed both the cabin facilities as well as your experience at the Lighthouse Restaurant & Bar.We look forward to welcoming you back on-board Fingal.Best Regards,Guest Sevices

10/10 Excellent

Jill

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a great stay. I was there for my birthday and received a lovely box of chocolates and personalised note in my room. The whole experience was amazing. Great detail and luxury in the whole hotel. Staff were great could not do enough. Drinks in bar were good and the breakfast was superb. Wold definitely recommend this place to stay at least once. I is faultless
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 12 oct. 2023
Dear Jill,Thank you for taking the time to leave us such a glowing review.We are delighted to know you enjoyed your stay with us and that the facilities met your expectations. We are very pleased to to know our crew gave you our usual warm welcome and we look forward to seeing you back on-board.Best Regards,Guest Services

10/10 Excellent

Joel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Must Stay!!
An absolutely amazing, beautiful hotel! The staff is very friendly and helpful. The location is terrific! So close to the tram and a free car park!
Séjour de 2 nuits en octobre 2023
Réponse de Guest Services. le 5 nov. 2023
Dear Joel, Thank you for taking the time to leave us such a glowing review, and for scoring us a perfect 10.We are delighted to know you enjoyed your stay with us, and that our crew gave you our usual warm welcome. We are happy to know you had a great time at our Lighthouse Restaurant & Bar, and appreciated all the details that make our hotel such a unique venue. We look forward to welcoming you back on-board Fingal. Best Regards,

10/10 Excellent

Elizabeth Louise

Séjour de 2 nuits en octobre 2023
Réponse de Guest Services le 5 oct. 2023
Dear Elizabeth Louise,Thank you for taking the time to leave us a review and for scoring us a perfect 10.We are very happy to know you enjoyed your stay with us and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Claude, Cuchara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The ship is gorgeous and the staff are all so hospitable. Breakfasts are huge and done by table service. Fantastic - hotel of the year in UK well deserved.
Séjour de 3 nuits en septembre 2023
Réponse de Guest Services le 29 sept. 2023
Dear Claude,Thank you for taking the time to leave us such a nice review, and for scoring us top marks.We are very happy to know you enjoyed your stay with us, and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

I Kent

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A unique experience. The Hotel is very comfortable and well done. The staff was great, helpful and anticipated all of our needs! Rooms were great, roomy and comfortable. We will stay again!
Séjour de 2 nuits en septembre 2023
Réponse de Guest Relations le 29 sept. 2023
Dear I Kent,Thank you for taking the time to leave us such a glowing review, and for scoring us full marks.We are delighted to know you enjoyed your time with us and that all aspects of your stay met your expectations. We look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Gavin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stylish and novel with a personal boutique atmosphere
Séjour de 1 nuit en septembre 2023
Réponse de Guest Services le 25 sept. 2023
Dear Gavin,Thank you for taking the time to leave us such a nice review, and for scoring us full marks.We are very happy to know you enjoyed your stay with us and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Uwe

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hier komm ich nochmal hin
Ein fantastisches Hotel mit tollen Menschen
Séjour de 1 nuit en septembre 2023
Réponse de Guest Services le 21 sept. 2023
Dear Uwe,Thank you for taking the time to leave us such a kind review, and for scoring us a perfect 10.We are very happy to know you enjoyed your stay with us and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Theo

Séjour de 1 nuit en septembre 2023
Réponse de Guest Services le 21 sept. 2023
Dear Theo,Thank you for taking the time to leave us a review and for scoring us a perfect 10.We are delighted to know you enjoyed your stay with us and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

8/10 Bien

June

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quirky birthday stay. Beautiful cabins. Food first class but overpriced. Noisy sanitation system.
Séjour de 1 nuit en septembre 2023
Réponse de Guest Services le 15 sept. 2023
Dear June,Thank you for taking the time to leave us a review.We are happy to hear you enjoyed your stay with us, even if there is room to improve. Please know that your honest feedback is very appreciated.We look forward to welcoming you back on-board Fingal.Best Services,Guest Services

10/10 Excellent

marianne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A memorable night
Fantastic -Ruy was enthusiastic and warm and very helpful. Our duplex room was fantastic. It made our night very special for my 85 yr old mother. Dinner was delicious as was the breakfast. Tickets to Brittania were a bonus. Overall I’d recommend and will return w/hubby.
Séjour de 1 nuit en septembre 2023
Réponse de Guest Services le 15 sept. 2023
Dear Marianne,Thank you for taking the time to leave us such an amazing review and for scoring us a 10 out of 10.We are delighted to know that you enjoyed your stay with us, and that both the facilities and the food on-board met your expectations. We are fortunate to have such a dedicated and professional crew. We are vert happy to know they gave your usual warm welcome.We look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Eve

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a unique experience !
Séjour de 1 nuit en septembre 2023
Réponse de Guest Services le 15 sept. 2023
Dear Eve,Thank you for taking the time to leave us such a kind review and for scoring us full marks.We are delighted to know you enjoyed your stay with us and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Edinburgh Wedding
A wonderful stay on a truly beautiful ship. The cabins are luxurious, stylish and comfortable. The staff are friendly and welcoming, and the bar, restaurant and sun decks are luxurious and well appointed. The complimentary tickets to Britannia were a surprising bonus. Adding this to my list of favourite hotels in Edinburgh along with the Prestonfield and The Whitchery.
Séjour de 1 nuit en septembre 2023
Réponse de Guest Services le 15 sept. 2023
Dear Steven,Thank you for taking the time to leave us such a glowing review and for scoring us a perfect 10.We are delighted to know you enjoyed your stay with us and appreciated the character of our beautiful ship. We are also very pleased to know that our crew gave you our usual warm welcome and we look forward to welcoming you back on-board Fingal in the not-too-distant future.Best Regards,Guest Services

10/10 Excellent

Dale

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic location near the water with easy walking to restaurants and Pubs. Tram service to town center is 2 min walk away. The Fingal, a unique and relaxing hotel and is must stay if in Edinburgh. Accommodations, staff, food, and drink are 5 stars all around. Recognizing that there is long term improvement going on in the area, it does not detract from the beauty and history of the area. If shopping is your thing, don't miss the incredible center located in the same center as the must see Royal Yacht Britannia.
Séjour de 2 nuits en septembre 2023
Réponse de Guest Services le 10 sept. 2023
Dear Dale,Thank you for taking the time to leave us such an amazing review.We are very pleased to read that you had a great stay with us and took advantage of our privileged location in the historic Port of Leith. We are delighted to know that both the facilities and meals at the hotel met your expectations, and that our crew gave you our usual warm welcome. We look forward to seeing you again on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Ian

Séjour de 1 nuit en septembre 2023
Réponse de Guest Services le 9 sept. 2023
Dear Ian,Thank you for taking the time to leave us a review and for scoring us a perfect 10.We are delighted to know you enjoyed your stay with us, and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent in all respects, customer service, cleanliness of all areas, dining experience, including breakfast. All first class. Handy for bus or tram service into Edinburgh city centre.
Séjour de 1 nuit en septembre 2023
Réponse de Guest Services le 5 sept. 2023
Dear Linda,Thank you for taking the time to leave us such a glowing review, and for scoring us top marks.We are delighted to know you had a nice time with us and enjoyed all aspects of your stay.We look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Huntley

Séjour de 2 nuits en août 2023
Réponse de Guest Services le 31 août 2023
Dear Huntley,Thank you for taking the time to leave us a review and for scoring us a perfect 10.We are delighted to know you enjoyed your stay with us, and we look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Neil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful experience.
Amazing service, beautiful accommodation and lovely food.
Séjour de 2 nuits en août 2023
Réponse de Guest Services le 28 août 2023
Dear Neil,Thank you for taking the time to leave us such a kind review, and for scoring us a perfect 10.We are delighted to know you enjoyed your time with us, and that all aspects of your stay met your expectations.We look forward to welcoming you back on-board Fingal.Best Regards,Guest Services

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A fantastic stay at Fingal. I might even say it’s been one of best 5 star hotels I’ve been to in Scotland. Praise to the wonderful staff, nothing was enough trouble. Thanks again Fingal . We will definitely return.
Séjour de 2 nuits en août 2023
Réponse de Guest Services le 27 août 2023
Dear Matthew,Thank you for taking the time to leave us such a glowing review, and for scoring us top marks.We are delighted to know you enjoyed your stay with us, and that our crew gave you our usual warm welcome.We look forward to seeing you back on-board Fingal.Best Regards,Guest Services