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Avis sur Malmaison Dundee

4 out of 5
Malmaison Dundee
44 Whitehall Crescent, Dundee, Scotland

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 512 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 309 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 115 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 1003." "

9,0/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Doris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
J’adore!
Je recommande cet hôtel à tous. C’est un lieu atypique, vintage et moderne à la fois. Propre, excellent accueil. Serveur au bar sympathique et repas délicieux.
Séjour de 2 nuits en septembre 2023
Réponse de Reception le 11 oct. 2023
Thanks for taking the time to leave your feedback, we hope to see you again soon.

4/10 Médiocre

Michael

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Jamais vu une chambre aussi sombre. Besoin d’allumer la lumière dès le matin, décoration très sombre également. Chambre sale et salle de bain pas pratique.
Séjour de 1 nuit en juillet 2022
Réponse de Mal le 28 juil. 2022
Hi Michael, I'm sorry to hear your stay with us wasn't quite up to standard, we'll certainly take your feedback about our lighting onboard and look at ways to improve our service. Thanks,

8/10 Bien

sabrina

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Bien
Bien selon les chambres, la standard se trouve dans la cour intérieur donc un plein jour il faut allumer toutes les lumières tellement la chambre est sombre, c'est assez déprimant. La club est par contre elle très lumineuse mais donne sur le boulevard. super restaurant. bonne literie. Beau bâtiment en centre ville.
Séjour de 1 nuit en juin 2022
Réponse de Mal le 29 juin 2022
Salut Sabrina, Thank you for your review, I'm glad you enjoyed your stay with us but do apologise for the lighting in the inner court rooms, I'm pleased that it didn't affect your stay and you enjoyed your meal in the Brasserie, I hope we'll get the chance to see you again soon! Merci,

8/10 Bien

thierry

Séjour de 1 nuit en juin 2022
Réponse de Mal le 29 juin 2022
Hi Thierry, Thanks for leaving your feedback, I'm glad you enjoyed your stay with us and hopefully we'll get the chance to welcome you back again soon. Thanks,

8/10 Bien

Ludovic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2019
Réponse de Dale le 26 août 2019
Hello Ludovic, Thank you so much for the review and for being our guest. Much appreciated! Cheers, Dale

8/10 Bien

Marion

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en mars 2019
Réponse de bgrzeda le 2 avr. 2019
thank you for your feedback

8/10 Bien

clement

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bien mais...
Parfait jusqu'au petit déjeuner où le choix était très limité et pas très frais.
Séjour de 1 nuit en août 2017

8/10 Bien

Jon

Les points forts : Infrastructures et conditions de l’hébergement
No parking but public parking across the street, only pay between 8 and 6 am so if out most of the day it is inexpensive.
Séjour de 2 nuits en mai 2024
Réponse de Reception le 21 mai 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

8/10 Bien

shawn

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable and welcoming.
Séjour de 1 nuit en avril 2024
Réponse de Malmaison Dundee le 18 mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Nicholas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is a wonderful old building that has been lovingly maintained. Our room was fine, everything was clean, tidy and worked and we got what we paid for. The restaurant was excellent. It had grandeur, it was flooded with light, offered views over the Tay, drink and food options were very good and reasonably priced. While there was no car park, one across the road offered reasonable rates and was convenient. The Discovery and V&A are a 5 min walk and are excellent. Why not a 5* rating? Like many old cities, Dundee has some wonderful buildings but needs a lot of TLC, including the area around the hotel where some construction is ongoing which when complete will sadly reduce the Tay view further.
Séjour de 2 nuits en avril 2024
Réponse de Reception le 4 mai 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fine hotel
Séjour de 1 nuit en avril 2024
Réponse de Reception le 24 avr. 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

10/10 Excellent

Karen

Séjour de 1 nuit en avril 2024
Réponse de Reception le 4 mai 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

10/10 Excellent

Arlene

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place to stay. Staff very friendly and lovely food.
Séjour de 1 nuit en avril 2024
Réponse de Reception le 18 avr. 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

10/10 Excellent

Douglas

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
It was quite expensive but it is very convenient to all the top facilities in Dundee city centre
Séjour de 1 nuit en avril 2024
Réponse de Reception le 7 avr. 2024
hanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

6/10 Satisfaisant

JANET

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
location is ideal for a base whilst in Dundee However we had room 603 - it was like downhill a ski slope in there, woke up hanging out bottom of bed. The room was extremely dark
Séjour de 2 nuits en mars 2024
Réponse de Malmaison Dundee le 5 avr. 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

6/10 Satisfaisant

Alison

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Mal Dundee le 5 avr. 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Reception le 13 mars 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

6/10 Satisfaisant

liz

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Reception le 13 mars 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable
Séjour de 1 nuit en février 2024
Réponse de Malmaison Dundee le 25 févr. 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

2/10 Horrible

Mathilda

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We didnt get the room we booked , on website its faulty pictures and description, so we end up with a room that u cant even find on website when u book and wasnt far away from the room i booked on website which woulf been like 10 times nicer then the one we got. We also preorder bubbles for my wife birthday for wheb we chocked in, but wssnr There when we arrived and had to go to reciption and ask Later on the night the whole fire alarm in the buidling went on (false alarm thank god) but very scared experience
Séjour de 1 nuit en février 2024
Réponse de Reception le 16 mars 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

10/10 Excellent

Nomagugu

Séjour de 2 nuits en février 2024
Réponse de Malmaison Dundee le 25 févr. 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

10/10 Excellent

Tricia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Malmaison Dundee le 25 févr. 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

4/10 Médiocre

Nicklas

Séjour de 8 nuits en janvier 2024
Réponse de Malmaison Dundee le 25 févr. 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

10/10 Excellent

Lynne

Séjour de 1 nuit en janvier 2024
Réponse de Malmaison Dundee le 25 févr. 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay for a dance competition
The room was lovely and had a camp bed for my 7 year old. She loved that it was there just for her. The coffee was excellent in the room. Everything was clean and there was plenty of space. I loved having the long bench in our room.
Séjour de 1 nuit en janvier 2024
Réponse de Reception le 30 janv. 2024
Thanks for taking the time to leave such a fantastic review. We are delighted you had such a wonderful stay with us here at Mal Dundee and our team here made your stay that bit extra special. We do hope to welcome you soon here at Mal Dundee. Kind Regards,

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quick and very friendly check in and a complimentary upgrade. Great stay.
Séjour de 1 nuit en janvier 2024
Réponse de Reception le 30 janv. 2024
Thanks for taking the time to leave such a fantastic review. We are delighted you had such a wonderful stay with us here at Mal Dundee and our team here made your stay that bit extra special. We do hope to welcome you soon here at Mal Dundee. Kind Regards,

10/10 Excellent

Alan

Séjour de 3 nuits en janvier 2024
Réponse de Reception le 30 janv. 2024
Thanks for taking the time to leave such a fantastic review. We are delighted you had such a wonderful stay with us here at Mal Dundee and our team here made your stay that bit extra special. We do hope to welcome you soon here at Mal Dundee. Kind Regards,

10/10 Excellent

Peter

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable and convenient
This hotel could not be more convenient for Dundee city centre. A brief walk from the railway station, and from there the city is just a short walk as well. Comfortable rooms with all the expected amenities, I was also grateful for an upgraded room. My one criticism I'd have is that the room was very dark, particularly the bathroom - but that seems to be a trait of Malmaison properties throughout. Great stay all in all.
Séjour de 1 nuit en janvier 2024
Réponse de Malmaison Dundee le 10 janv. 2024
Thanks for taking the time to leave your feedback. We are delighted you had a lovely stay.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Okay but was underwhelmed
Overall the hotel was in good condition but it has seen better days. Chips out of walls and skirting in particular. We stayed in the junior suite and although the room was big and had a bath, I wouldn’t say it was that much more impressive than a standard room. Could have done with a better layout and a sofa or something to make the most of the extra space and make more like a “suite”. We had an evening meal in the restaurant too and we weren’t very impressed with the standard of food. We are vegan and there were very limited choices (only 2). We had the black bean burger and they were pretty dry and not very exciting. The chips and salsa dip was the best bit. However cannot fault the staff we dealt with who were all extremely helpful and friendly.
Séjour de 1 nuit en décembre 2023
Réponse de Reception le 3 janv. 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

2/10 Horrible

Kathleen

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
The room was very dark even with all the lamps on, I should have asked for an accessible room as this room had a bath with shower over it no use as am disabled, used a disability scooter so you would think that the receptionists would have said room was not accessible, there was only 1 chair in the room so one of us had to sit on bed, the bed was very uncomfortable pillow the same we did ask for other pillows but they were as bad as the first lot, thankfully we only live 45 mins away so we went home a day early
Séjour de 3 nuits en décembre 2023
Réponse de Reception le 29 déc. 2023
Good evening Kathleen, Thanks for taking the time to leave this feedback. I apologise on this occasion you did not receive our normal standards of service and please be assured I will pass this feedback along to the relevant managers. If you would like to discuss this further please feel free to drop me an email on receptionmgr.dundee@malmaison.com. Kind regards,

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Reception le 29 déc. 2023
Thanks for taking the time to leave your feedback. We are delighted you had a lovely stay.

10/10 Excellent

Gillian

Séjour de 1 nuit en décembre 2023
Réponse de Malmaison Dundee le 16 déc. 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

10/10 Excellent

Alan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel good location
Séjour de 1 nuit en décembre 2023
Réponse de Malmaison Dundee le 16 déc. 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

6/10 Satisfaisant

Liam

Eh it was fine.
Séjour de 1 nuit en décembre 2023
Réponse de Reception le 9 déc. 2023
Thanks for taking the time to leave your feedback, we are glad you enjoyed your stay and hope to welcome you again soon.

10/10 Excellent

Alastair

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location
Séjour de 2 nuits en décembre 2023
Réponse de Reception le 9 déc. 2023
Thanks for taking the time to leave your feedback, we are glad you enjoyed your stay and hope to welcome you again soon.

10/10 Excellent

Rich

Séjour de 1 nuit en décembre 2023
Réponse de Reception le 9 déc. 2023
Thanks for taking the time to leave your feedback, we are glad you enjoyed your stay and hope to welcome you again soon.

10/10 Excellent

Merritt

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s right across the street from the train station and the V&A Museum is close too.
Séjour de 1 nuit en novembre 2023
Réponse de Malmaison Dundee le 30 nov. 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

10/10 Excellent

Simon

Séjour de 1 nuit en novembre 2023
Réponse de Reception le 21 déc. 2023
Thanks for taking the time to leave your feedback, we are delighted you had a lovely stay and hope to see you again soon.

6/10 Satisfaisant

Tadi

Séjour de 2 nuits en novembre 2023
Réponse de Malmaison Dundee le 16 déc. 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

6/10 Satisfaisant

george

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The location is very close to the station and the city centre. The rooms are a little tatty and it’s hard to get the temperature right as it is set to auto by the main service. The half board option was rather deceiving as the staff did not know what was included and what was a surcharge however each night regardless of what we ordered the bill always came to over £110!! And when we chose to eat out they still charge £70.00 for nothing yet the allowance we were told is £50.00
Séjour de 3 nuits en novembre 2023
Réponse de Reception le 28 nov. 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel. Friendly staff and great service. Nice room. Good food and variety. Close to City Centre.
Séjour de 1 nuit en novembre 2023
Réponse de Reception le 15 nov. 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

6/10 Satisfaisant

Alistair

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Reception le 15 nov. 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

10/10 Excellent

avril

Séjour de 1 nuit en novembre 2023
Réponse de Reception le 9 déc. 2023
Thanks for taking the time to leave your feedback, we are glad you enjoyed your stay and hope to welcome you again soon.

10/10 Excellent

H

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Reception le 15 nov. 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent; friendly checkin and offered an upgrade to suite. Room was brilliant and very relaxing.
Séjour de 1 nuit en novembre 2023
Réponse de Reception le 10 nov. 2023
Thanks for taking the time to leave your feedback. I am delighted you had a lovely stay and hope to see you again soon.

10/10 Excellent

Jasmine

Séjour de 1 nuit en octobre 2023
Réponse de Reception le 2 nov. 2023
Thanks for taking the time to leave such a lovely review. We hope to see you again soon.

10/10 Excellent

Caroline

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were great , room was comfortable
Séjour de 2 nuits en octobre 2023
Réponse de Reception le 29 oct. 2023
Thanks for taking the time to leave such lovely feedback, we hope to welcome you again soon.

10/10 Excellent

Robert

Séjour de 1 nuit en octobre 2023
Réponse de Reception le 29 oct. 2023
Thanks for taking the time to leave such lovely feedback, we hope to welcome you again soon.

8/10 Bien

KATHRYN

Séjour de 1 nuit en octobre 2023
Réponse de Reception le 29 oct. 2023
Thanks for taking the time to leave such lovely feedback, we hope to welcome you again soon.

10/10 Excellent

Shona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super place to stay
Lovely hotel Staff v good Location fab
Séjour de 2 nuits en octobre 2023
Réponse de Reception le 29 oct. 2023
Thanks for taking the time to leave such lovely feedback, we hope to welcome you again soon.