Avis sur Radisson Blu St. Helen's Hotel
Radisson Blu St. Helen's Hotel
Stillorgan Road, Blackrock, Dublin, Dublin
Avis
8,6
Excellent
9,0/10
Propreté
8,8/10
Personnel et service
8,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en couple
1 sept. 2023
Séjour de 1 nuit en août 2023
Réponse de Caitriona le 4 sept. 2023
Many thanks Daphnee for your 5 star review following your recent stay. We are delighted that you enjoyed your time here at the hotel and we hope to see you again.With kind regardsCaitriona
10/10 Excellent
Chakib
14 sept. 2020
Les points forts : Personnel et service
Chakib
Séjour de 1 nuit en septembre 2020
Réponse de Niamh le 7 oct. 2020
Dear Chakib
Thank you for choosing Radisson Blu St. Helen's Hotel, Dublin and for taking the time to share your experience with us.
I am delighted that you had an enjoyable stay with us, we look forward to your return visit again soon.
Many thanks
Niamh
10/10 Excellent
Nathalie
Voyage en famille
4 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
super
Nathalie
Séjour de 2 nuits en février 2020
Réponse de Caitriona le 8 avr. 2020
Thank you Nathalie for choosing to stay here at the hotel and also for your kind review which we are very grateful to receive. We are delighted that you had a comfortable stay and we hope to see you again. Sending you the very best wishes. Caitriona
10/10 Excellent
Voyageur vérifié
Voyage en couple
10 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en septembre 2019
Réponse de Stephen le 11 oct. 2019
Dear Guest,
Many thanks for your positive feedback. We are delighted to see you enjoyed your time with us overall and are delighted you got to enjoy our service. We hope to welcome you back to to St. Helen's in the near future
Kind regards,
Stephen and the Team
10/10 Excellent
Nathalie
9 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
Nathalie
Séjour de 4 nuits en septembre 2019
Réponse de Caitriona le 10 sept. 2019
Thank you Nathalie for choosing to stay with us and also for your kind review which we truly appreciate. We are delighted that overall you enjoyed your time here at the Hotel and we hope to see you back again in the near future.
With kindest regards
Caitriona
8/10 Bien
Voyageur vérifié
Voyage en famille
27 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en août 2019
Réponse de Stephen le 28 août 2019
Dear Guest,
Many thanks for your positive feedback. We are delighted to see you enjoyed your time with us overall and are delighted you got to enjoy our service. We do apologise for any shortcomings experienced during your stay and appreciate your constructive feedback which I assure you, will be taken onboard. We hope to welcome you back to to St. Helen's in the near future
Kind regards,
Stephen and the Team
10/10 Excellent
FLORENCE
22 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel au service des clients
FLORENCE
Séjour de 3 nuits en août 2019
Réponse de Caitriona le 23 août 2019
Florence, thank you most sincerely for your hotel review following your recent stay with us. We are truly delighted that you enjoyed your time here in the hotel while visiting Dublin. We hope we will have the pleasure to welcome you back to us again on your next visit. With kindest regards Caitriona
6/10 Satisfaisant
Voyageur vérifié
Voyage en couple
29 juil. 2019
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Réponse de Stephen le 29 juil. 2019
Dear Guest,
Thank you for your recent stay and feedback. We do apologise that our hotel did not meet all of your needs on this occassion and thank you for raising the issues you have outlined
Kind regards,
Stephen and the Team
10/10 Excellent
Voyageur vérifié
Voyage en famille
13 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en juillet 2019
Réponse de Stephen le 15 juil. 2019
Dear Guest,
Many thanks for your positive feedback. We are delighted to see you enjoyed your time with us and hope to welcome you back to to St. Helen's in the near future
Kind regards,
Stephen and the Team
10/10 Excellent
Voyageur vérifié
16 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mai 2019
Réponse de Caitriona le 17 mai 2019
Thank you for staying with us and also for your 10 out of 10 review which we truly appreciate. We are delighted that you enjoyed your time with us and we hope to have the pleasure to welcome you back again in the near future.
With kind regards
Caitriona
10/10 Excellent
Voyageur vérifié
21 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de Caitriona le 21 avr. 2019
Thank you for your 5 Star rating following your recent stay with us. We are delighted that you enjoyed your time here at the Hotel and we do hope we will have the pleasure to welcome you back again in the near future.
With kind regards
Caitriona
10/10 Excellent
Chantal
14 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chantal
Séjour de 1 nuit en avril 2019
Réponse de Caitriona le 19 avr. 2019
Many thanks Chantal for choosing to stay with us and also for your Hotel review which we greatly appreciate. It was our pleasure to have you as our guest and we are delighted that you enjoyed your time here at the Hotel. We hope to see you back again when next in Dublin.
With kind regards,
Caitriona
8/10 Bien
Eleonora
3 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Près de l’université
Eleonora
Séjour de 3 nuits en février 2019
Réponse de Caitriona le 9 avr. 2019
Thank you Eleonora for choosing to stay with us while visiting UCD, we are delighted that overall you enjoyed your stay and we do hope we will have the chance to welcome you back to us when next in the area.
With kind regards
Caitriona
8/10 Bien
Voyageur vérifié
16 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A découvrir bon rapport qualité prix
Voyageur vérifié
Séjour de 3 nuits en mars 2019
Réponse de Caitriona le 28 mars 2019
Thank you for staying with us and also for your Hotel review which we greatly appreciate. It was our pleasure to have you stay with us and we do hope we will have the chance to welcome you back again when next in Dublin.
With kindest regards
Caitriona
10/10 Excellent
Voyageur vérifié
12 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en novembre 2018
Réponse de Caitriona le 13 nov. 2018
Many thanks for staying with us and also for your 5/5 review which we greatly appreciate.
We do hope we will have the chance to welcome you back to us again.
With kind regards
Caitriona
8/10 Bien
Patrick
20 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Patrick
Séjour de 3 nuits en mars 2018
Réponse de Caitriona le 21 mars 2018
Many thanks Patrick for choosing to stay with us and also for taking the time to give us your Hotel review which we greatly appreciate. We are delighted that overall you enjoyed your stay with us and we do hope we will have the chance to welcome you back again soon.
With many thanks and kind regards
Caitriona
8/10 Bien
laurence
12 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
laurence
Séjour de 1 nuit en août 2017
Laurence, Thank you for the 4 star review!
10/10 Excellent
Voyageur vérifié
22 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de General Manager le 24 oct. 2016
Thank you so much for taking the time to place such a wonderful review following your recent stay with us.
We are delighted that you had such a great experience and we cannot wait to see you again
Kind regards
Caitriona and all the team at Radisson Blu St Helen's Hotel
10/10 Excellent
Jason
Voyage en couple
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jason
Séjour de 6 nuits en mai 2024
Réponse de Caitriona le 28 mai 2024
Thank you Jason for your kind review following your recent stay. It was lovely to have you as our guest and I am delighted that you enjoyed your time here at the hotel. I hope we will have the opportunity to welcome you back to us again when next in the area. With many thanks and best wishes Caitriona
8/10 Bien
Richard
Voyage en famille, Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en mai 2024
Réponse de Caitriona le 28 mai 2024
Many thanks Richard for choosing to stay with us and also for taking the time to give us your feedback which we greatly appreciate. I am delighted you found the hotel nice however I am equally disappointed and sorry for the disturbance your experienced during your stay. Please accept my sincerest apologies for the inconvenience caused and the matter as a whole. I would like to assure you your feedback is valued and has been shared with our team so that issues like the one you highlighted do not happen again. I hope we will have the chance to welcome you again in the future. With kind regardsCaitriona
10/10 Excellent
James
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 4 nuits en mai 2024
Réponse de Caitriona le 23 mai 2024
Many thanks James for choosing to stay with us and also for your hotel review which we are very grateful to receive. It was our pleasure to have you stay and we hope to have the opportunity to welcome you back to us again in the near future.With kind regardsCaitriona
6/10 Satisfaisant
Collette
Voyage d’affaires, Voyage en couple
20 mai 2024
Collette
Séjour de 2 nuits en mai 2024
Réponse de Caitriona le 22 mai 2024
Thank you Collette for staying with us and also for your Hotel review which I truly appreciate. I am delighted you enjoyed the setting and the gardens. I hope we have the chance to welcome you back to us again in the future. Best wishes. Caitriona
10/10 Excellent
Thomas
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 6 nuits en mai 2024
Réponse de Caitriona le 20 mai 2024
Thank you Thomas for choosing to stay with us and also for your hotel review which we truly appreciate. We are delighted you enjoyed your time with us and found the team welcoming and helpful. We hope to see you again when next in Dublin. With kind regardsCaitriona
10/10 Excellent
Mary, Glenside P
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en mai 2024
Réponse de Caitriona le 20 mai 2024
Delighted you enjoyed your time with us Mary and thank you for your lovely review. We hope to see you again soon.With kind regardsCaitriona
6/10 Satisfaisant
Sarah
Voyage d’affaires
9 mai 2024
Sarah
Séjour de 1 nuit en mai 2024
Réponse de Caitriona le 15 mai 2024
Thank you Sarah for choosing to stay with us and also for your hotel review which we greatly appreciate. We are delighted you liked the hotel and found it clean. We are equally disappointed that your experience in the bar did not meet the same standard. Please accept my sincerest apologies for the inconvenience caused and the matter as a whole. Your feedback is important to us and it has been brought to the attention of the relevant managers so that the necessary action can be taken.We do hope we will have the opportunity to welcome you back again in the near future. With kind regardsCaitriona
10/10 Excellent
Richard
Voyage en famille avec de jeunes enfants
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en avril 2024
Réponse de Caitriona le 5 mai 2024
Many thanks Richard for choosing to stay with us and also for your kind review. We are delighted that you enjoyed your time here at the hotel and that you found our team friendly. We hope you will return to us again soon.With kind regardsCaitriona
10/10 Excellent
Charles
Voyage en famille avec de jeunes enfants, Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charles
Séjour de 1 nuit en avril 2024
10/10 Excellent
Elias
Voyage d’affaires
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elias
Séjour de 1 nuit en avril 2024
Réponse de Caitriona le 25 avr. 2024
Elias, thank you for your kind review following your recent stay. It was lovely having you as our guest and we are delighted you found the team professional and food delicious. We hope to see you again when next in the area. With kind regardsCaitriona
8/10 Bien
Kelly
Voyage en couple
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelly
Séjour de 1 nuit en avril 2024
Réponse de Caitriona le 16 avr. 2024
Kelly, thank you for your review following your recent stay with us. I am delighted you found the hotel and our grounds lovely. I am so sorry to hear of your experience while in the city. Please rest assured we take safety very seriously here at the hotel and we have deterrent measures in place. It was our pleasure to have you visit and we hope we will have the chance to welcome you back to us again when next in Dublin.With kind regardsCaitriona
8/10 Bien
ann
Voyage en couple
12 avr. 2024
Les points forts : Propreté
ann
Séjour de 1 nuit en avril 2024
Réponse de Caitriona le 16 avr. 2024
Thank you Ann for choosing to stay with us and also for your constructive review which we are very grateful to receive. We are delighted that you found the hotel and also your room lovely. We would like to assure you that your feedback is very important to us and it has been shared with the team so that we can enhance our guest experience. We hope we will have the chance to welcome you back to us again when next in the area. With kind regardsCaitriona
10/10 Excellent
Lola
31 mars 2024
Lola
Séjour de 8 nuits en mars 2024
Réponse de Caitriona le 22 avr. 2024
Many thanks Lola for your 5 out of 5 rating which we truly appreciate. We are delighted that you enjoyed your stay and we hope to see you again in the near future.With kind regardsCaitriona
10/10 Excellent
Natalie
Voyage en groupe
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Natalie
Séjour de 1 nuit en mars 2024
Réponse de Caitriona le 24 mars 2024
Delighted Natalie that you had a lovely time with us over the St. Patrick's weekend. Thank you for being our guest and we too are looking forward to welcoming you back in the future.With kind regardsCaitriona
10/10 Excellent
Bruce
Voyage en famille, Voyage en groupe
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bruce
Séjour de 1 nuit en mars 2024
Réponse de Caitriona le 24 mars 2024
Bruce, thank you for choosing to stay with us and also for your lovely review. We are delighted that you enjoyed your time with us and we hope to see you again soon.With many thanksCaitriona
10/10 Excellent
Bahram
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bahram
Séjour de 5 nuits en mars 2024
Réponse de Caitriona le 24 mars 2024
Many thanks Bahram for your 5/5 rating. We are delighted that you enjoyed your time here at the hotel and we hope to have the chance to welcome you back to us again in the near future.With kind regardsCaitriona
6/10 Satisfaisant
Daniel
3 mars 2024
Les points faibles : Personnel et service
Daniel
Séjour de 1 nuit en mars 2024
Réponse de Caitriona le 10 mars 2024
Thank you Daniel for being our guest and also for taking the time to give us your feedback which we are very grateful to receive. We are very sorry to learn of your experience during your stay, please accept my sincere apologies for the matter as a whole. Your points raised are very important to us and they has not gone unaddressed. We hope we will have the chance to welcome you back again in the future and regain your confidence in us. Yours truly Caitriona
8/10 Bien
Heather
Voyage en famille
28 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 3 nuits en février 2024
Réponse de Caitriona le 10 mars 2024
Many thanks Heather for being our guest and also for your kind review. We are delighted that you enjoyed your time with us and we hope to see you again soon.With kind regardsCaitriona
10/10 Excellent
Jane
26 févr. 2024
Jane
Séjour de 3 nuits en février 2024
Réponse de Caitriona le 10 mars 2024
Thank you Jane for choosing to stay with us and also for your 10 out of 10 rating, you have made our day. We hope, we will get to welcome you back to us again in the near future.With kind regardsCaitriona
6/10 Satisfaisant
Brid
17 févr. 2024
Brid
Séjour de 1 nuit en février 2024
Réponse de Caitriona le 10 mars 2024
Many thanks Brid for staying with us and also for your hotel review. We hope we will have the chance to welcome you back to us again in the future.With kind regardsCaitriona
10/10 Excellent
Karl
Voyage en groupe
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Hotel close to Leopardstown racecouse
Karl
Séjour de 2 nuits en février 2024
Réponse de Caitriona le 6 févr. 2024
Thank you Karl for being our guest and also for your kind review. I am delighted you enjoyed your stay and in particular found the breakfast excellent. We hope we will have the chance to welcome you back again in the future.Many thanks again and best wishesCaitriona
8/10 Bien
Voyageur vérifié
Voyage en famille
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 11 nuits en janvier 2024
Réponse de Caitriona le 6 févr. 2024
Thank you for staying with us and also for your kind review which we are delighted to receive. It was our pleasure to have you stay and we hope we will have the opportunity to welcome you back to us again in the future.With best wishesCaitriona
2/10 Horrible
Voyageur vérifié
Voyage en famille
21 janv. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Excellent hotel but 40minutes check in .
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Réponse de Caitriona le 6 févr. 2024
Thank you for choosing to stay with us and also for taking the time to review the hotel. I am delighted that you found the hotel excellent. I am very disappointed that you experienced a delay at time of check-in, please accept my sincere apologies for the inconvenience caused. Many thanks again and I hope we will have the chance to welcome you back in the future. With kind regardsCaitriona
10/10 Excellent
Sean
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sean
Séjour de 1 nuit en janvier 2024
Réponse de Caitriona le 6 févr. 2024
Thank you Sean for your 10 out of 10 rating which we are delighted to receive. It was our pleasure to have you as our guest and we hope to see you again.With kind regardsCaitriona
10/10 Excellent
Sheila
7 janv. 2024
Sheila
Séjour de 1 nuit en janvier 2024
Réponse de Caitriona le 6 févr. 2024
Thank you Sheila for your 10 out of 10 review. We are delighted that you enjoyed your stay and we hope to have the chance to welcome you back to us again in the future.With kind regardsCaitriona
10/10 Excellent
Martin
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Martin
Séjour de 2 nuits en décembre 2023
Réponse de Caitriona le 6 févr. 2024
Many thanks Martin for choosing to stay with us and also for your 5/5 review which we truly appreciate. We are delighted that you enjoyed your stay and we hope to see you again soon.With kind regardsCaitriona
6/10 Satisfaisant
Diarmad
1 janv. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Diarmad
Séjour de 2 nuits en décembre 2023
Réponse de Caitriona le 6 févr. 2024
Thank you Diarmad for choosing to stay with us and also for your hotel review which we greatly appreciate. We were delighted to have you visit and we hope to see you again soon.With kind regardsCaitriona
2/10 Horrible
Helen
Voyage en famille
28 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No gesture offered
Helen
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Dennis
22 déc. 2023
Dennis
Séjour de 1 nuit en décembre 2023
Réponse de Caitriona le 6 févr. 2024
Many thanks Dennis for your 5 out of 5 review which we greatly appreciate. We hope to see you again soon.With kind regardsCaitriona
8/10 Bien
Brad
19 déc. 2023
Brad
Séjour de 2 nuits en septembre 2023
Réponse de Caitriona le 29 déc. 2023
Many thanks Brad for your hotel rating and also for choosing to stay with us. It was our pleasure to have you as our guest and we hope to see you again soon.Sending you our very best wishes for the New Year.With kind regardsCaitriona
10/10 Excellent
Gerard
Voyage en couple
18 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gerard
Séjour de 1 nuit en décembre 2023
Réponse de Caitriona le 29 déc. 2023
Thank you Gerard for choosing to stay at St. Helens and also for your kind review which we greatly appreciate. We are delighted that you enjoyed your time with us and we hope to see you again when next in the area. Wishing you a wonderful New Year.With kind regardsCaitriona
10/10 Excellent
Nina
18 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nina
Réponse de Caitriona le 6 févr. 2024
Many thanks Nina for choosing to stay with us while visiting UCD and also for your hotel review which we greatly appreciate. We are delighted you enjoyed your time with us and we hope to see you again when next in the area.With kind regardsCaitriona