Hall

Avis sur Marlin Hotel Stephens Green

4 out of 5
Marlin Hotel Stephens Green
11 Bow Ln E, Dublin

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 756 avis sur 1291." "
Note des voyageurs de 8 (Bien), d’après 306 avis sur 1291." "
Note des voyageurs de 6 (Satisfaisant), d’après 122 avis sur 1291." "
Note des voyageurs de 4 (Médiocre), d’après 66 avis sur 1291." "
Note des voyageurs de 2 (Horrible), d’après 41 avis sur 1291." "

9,2/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Jean-Christophe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved our staying at Marlin! We will go back for sure
Séjour de 3 nuits en mai 2024
Réponse de A.Raiss le 24 mai 2024
Dear Jean,We're thrilled to hear that you loved your stay at the Marlin Hotel! Thank you so much for sharing your positive feedback with us. We can't wait to welcome you back for another wonderful experience in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. See you soon!Warm regards,A.RaissMarlin Hotel

10/10 Excellent

Joanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très heureux de notre séjour!
Séjour de 4 nuits en janvier 2024
Réponse de Marlin Team le 18 janv. 2024
Dear Joanne, Dear [Guest's Name],Thank you for sharing your positive feedback about your recent stay at Marlin Hotel! We are thrilled to hear that you were very happy with your experience.Our team is dedicated to ensuring the comfort and satisfaction of our guests, and it's wonderful to know that we succeeded in providing a delightful stay for you.If there are any specific aspects of your stay that stood out to you or any team members who went above and beyond, we would love to hear more about it. Your feedback helps .Thank you once again for choosing Marlin Hotel, and we look forward to serving you again soon!Best regards,marlin Hotel Team

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Petite escapade à Dublin avec réservation dans un hôtel très bien situé pour des visites à pied des centres d’interêt essentiels. La chambre est confortable mais manque cruellement de place pour ranger les affaires, la salle de bain est suffisamment grande avec une belle grande douche.. petit bémol il n’y a pas de brosse pour les WC . Le petit déjeuner est top .. on y trouve de tout salé comme sucré. Enfin je personnel est agréable et à votre écoute. Le Marlin hôtel a été une très belle découverte
Séjour de 3 nuits en octobre 2023
Réponse de Marlin Team le 30 oct. 2023
Bon soire Eric,Thank you so much for your kind words and amazing review. It is always a pleasant sight to read such wonderful things. We hope to see you again soon.A plus,Stuart

10/10 Excellent

Erwan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour Dublin
Hôtel idéalement situé dans Dublin, super design et personnel accueillant
Séjour de 1 nuit en octobre 2023
Réponse de Marlin Team le 3 nov. 2023
Hi Erwan,Thank you for sharing your fantastic feedback! We're thrilled to hear that you enjoyed your stay at our hotel in Dublin. We strive to provide a memorable experience, and we're delighted that our services and amenities met your expectations. We can't wait to welcome you back for another wonderful stay!Best regards,Sean

8/10 Bien

SOPHIE

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 6 nuits en août 2023
Réponse de Marlin Guest Services le 9 déc. 2023
HiThank you for taking the time to leave a positive review. We appreciate your high score and are delighted to know you enjoyed your experience with us. If you have any specific feedback or suggestions in the future, feel free to share. We look forward to welcoming you back soon.Best regards,Marin

8/10 Bien

Patrice

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bien
Séjour de 3 nuits en juin 2023

10/10 Excellent

Sabine

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hôtel très bien situé accès à pied au centre, restauration et la plus part des visites touristiques. personnel très agréable. petit déjeuné très copieux
Séjour de 2 nuits en mai 2023

6/10 Satisfaisant

David

Voyage en couple
Les points forts : Propreté et personnel et service
Location is good. Breakfast is various. Gym looks pretty ok. -- We arrived at 2:15 pm after a long travel and check-in time is 3pm. But without checking the status of the availability of our bedroom, the concierge took our luggage to the luggage room and asked us to come back at 3pm. -- Maybe a cause of the above comment, check in and check out is automated, like in budget hotels. It may help during rush hours but we were the only customers to check in (at 5pm, after we were asked to come back) -- The room is very small, making it everything small. Safe is small, bathroom is small. Equipement is scarce. So rather expensive compared to the size of the room. -- We felt the hotel was pretty stingy on soap and shampoo. No supply on 2nd and next days.
Séjour de 3 nuits en mai 2023

10/10 Excellent

Frédéric

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Les informations données par le personnel.
Séjour de 4 nuits en avril 2023

8/10 Bien

Gregory

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ras
Séjour de 3 nuits en mars 2023

8/10 Bien

Ali-Firat

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice !
Séjour de 3 nuits en février 2023

8/10 Bien

PHILIPPE

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2022

10/10 Excellent

Julien

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Un séjour très agréable, un hôtel où je retournerai avec plaisir. Très bien placé.
Séjour de 1 nuit en novembre 2022

8/10 Bien

Anne Sophie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A recommander
Chambre executive très confortable et spacieuse, situation idéale, plein centre, pour flaner dans Dublin, petit dejeuner de qualité, un bémol pour le resto bar (plats incomplets, cocktails approximatifs...)
Séjour de 4 nuits en octobre 2022

2/10 Horrible

nasser

Séjour de 1 nuit en août 2022

6/10 Satisfaisant

Tanguy

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Un bon 3 étoiles mais un 4 étoiles décevant
Hôtel moderne, design, mais sans arrêt aucun service ou presque, ce qui est déroutant pour un hôtel 4 étoiles : auto-check-in, auto-check-out sur bornes (pourquoi pas, mais l'accueil est frais, du coup), ménage un jour sur deux (mais possibilité de demander ce dont vous avez besoin les jours sans). Chambres particulièrement petites, dont l'espace est occupé essentiellement par le lit (immense et hyper confortable, par contre), salle de bains étroite également. La chambre qui nous a été attribuée était au calme. Hôtel très convenable si on s'attend à un hôtel 3 étoiles qui ne sert qu'à passer la nuit. Plutôt décevant si on a davantage d'attentes.
Séjour de 3 nuits en août 2022

8/10 Bien

JF

Séjour de 4 nuits en juillet 2022

10/10 Excellent

Freddy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe
Superbe hôtel Nous venons tous les mois Literie exceptionnelle
Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

Daniel

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Hôtel idéalement placé dans un quartier calme mais à deux pas de St Stephen's Green, Grafton Street, Temple Bar et les avenues principales. Un lit Immense et confortable mais le reste de la chambre est petit, pas d'espace de rangement. La propreté est douteuse, des cheveux dans la salle de bain, un morceau d'ongle sur le rebord de la fenêtre. le lit pas fait, la chambre pas nettoyée pendant 3 jours. Inimaginable pour un 4 étoiles... Quelqu'un est passé enfin la veille de notre départ, juste pour faire le lit et un petit coup de propre dans la douche. Le sol est resté sale et les poubelles non vidées. Le bouteilles d'eau non renouvelées. Encore une fois nous somme dans un 4 étoiles. Ce qui devrait être un hôtel au top devient carrément médiocre au vu des prestations. Heureusement le personnel est très gentil et le petit déjeuner copieux.
Séjour de 4 nuits en mai 2022

6/10 Satisfaisant

Cyril

Séjour de 1 nuit en mai 2022

4/10 Médiocre

Fabrice

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Chambre minuscule digne d'un hôtel low cost
Hall et restaurants agréables mais chambre minuscule sans rangements. Service de chambre pas prévu pour un séjour de 3 nuits... Du low cost présenté comme un 4 étoiles. A éviter !
Séjour de 3 nuits en mai 2022

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour dublinois
Nous avons passé un bon séjour en famille (2 adultes et 2 ados) dans cet hôtel particulièrement bien placé dans Dublin. Possibilité de tout visiter à pied et en même temps un parking en face très pratique quand vous êtes en autotour. Discount accordé aux clients de l'hôtel (20€ / jour). Les prestations hôtelières sont par contre en deçà des 4 étoiles affichées. Service en chambre uniquement au delà des 3 nuits; manque de serviettes dans les chambres,... Bref une très belle adresse mais vigilance à avoir sur les fondamentaux du métier d'hôtelier.
Séjour de 2 nuits en avril 2022

8/10 Bien

FRANK

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bien placé
séjour en famille de 5 jours à Dublin hotel très bien placé pour se balader en ville
Séjour de 5 nuits en avril 2022

10/10 Excellent

karine

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Idéalement situé dans le centre-ville, proche commerces et lieux touristiques, quartier calme. Suite spacieuse idéale pour une famille de 4. Personnel agréable. Hôtel magnifique. Seul désagrément : personne n’est passé faire les chambres pendant 3 jours …
Séjour de 3 nuits en avril 2022

4/10 Médiocre

Jean-michel

Séjour de 3 nuits en avril 2022

10/10 Excellent

gwenael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en avril 2022

8/10 Bien

Sylvie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Etablissement très propre, proche de Temple Bar à pieds, tout en étant au calme légèrement excentré. Lit immense, mais manque de placard de rangement et de serviettes de bain de taille raisonnable. Le ménage n'a pas été fait un jour, il a fallu aller demander du papier toilette et des serviettes supplémentaires. Port USB pour charger les téléphones très pratique dans la chambre, service de consigne de bagage, toilettes propres, possibilité de se reposer sur des fauteuils, salle de sport.
Séjour de 3 nuits en avril 2022

10/10 Excellent

Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon établissement
Hôtel très sympa et personnel agréable
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2021
Réponse de Amanda le 1 nov. 2021
Thank you for your kind response! We hope to see you again soon.

8/10 Bien

Laurent

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quiet place, excellent stay
Very good place to enjoy Dublin city center. The quality of the room accommodation helps to recover from a busy day full of visits.
Séjour de 1 nuit en septembre 2021
Réponse de Amanda le 6 nov. 2021
Thank you for your great review! We hope to see you again soon.

8/10 Bien

Stephane

Les points forts : Propreté et confort de la chambre
Hôtel correct
Séjour agréable, mais les chambres sont petites et peu de rangement. Petit déjeuner buffet copieux. Terrasse pour les fumeurs mais les cendriers sont toujours pleins jamais vidés, c'est dommage pour un hôtel de cette catégorie.
Séjour de 2 nuits en septembre 2021

10/10 Excellent

Sean-Dana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing location, staff and overall a great property to stay in while in Dublin
Séjour de 1 nuit en mai 2024
Réponse de A.Raiss le 27 mai 2024
Dear Sean,Thank you so much for your fantastic feedback regarding your recent stay at the Marlin Hotel. We are delighted to hear that you had such a positive experience with us.We are thrilled that you appreciated our excellent location. Being close to Stephen’s Green, Grafton Street shopping, numerous restaurants and pubs, and the Temple Bar area is indeed one of the highlights of staying with us. We’re glad you were able to take advantage of all these wonderful attractions during your stay.Your kind words are greatly appreciated and serve as wonderful motivation for our team to continue providing exceptional service.We look forward to welcoming you back to the Marlin Hotel in the near future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you once again for your excellent feedback.Best regards,A.RaissMarlin Hotel

10/10 Excellent

Kavita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location . Close to Stephen’s green , Grafton street shopping , lots of restaurants and pubs and the temple bar area
Séjour de 7 nuits en mai 2024
Réponse de A.Raiss le 27 mai 2024
Dear Kavita,Thank you so much for your fantastic feedback regarding your recent stay at the Marlin Hotel. We are delighted to hear that you had such a positive experience with us.We are thrilled that you appreciated our excellent location. Being close to Stephen’s Green, Grafton Street shopping, numerous restaurants and pubs, and the Temple Bar area is indeed one of the highlights of staying with us. We’re glad you were able to take advantage of all these wonderful attractions during your stay.Your kind words are greatly appreciated and serve as wonderful motivation for our team to continue providing exceptional service.We look forward to welcoming you back to the Marlin Hotel in the near future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you once again for your excellent feedback.Best regards,A.RaissMarlin Hotel

10/10 Excellent

James

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean modern hotel with good amenities - workout room, restaurant and laundry. Walking distance to restaurants, pubs, and shopping but far enough away to be quiet. Street car stop (LUAS) is only a block away.
Séjour de 3 nuits en mai 2024
Réponse de A.Raiss le 26 mai 2024
Dear James,Thank you for your wonderful feedback!We're delighted to hear that you enjoyed your stay at the Marlin Hotel and appreciated our clean, modern facilities. It’s great to know that you made good use of our amenities, including the workout room, restaurant, and laundry services.We're pleased that our location was convenient for you, offering easy walking access to restaurants, pubs, and shopping while still providing a quiet environment. The proximity to the LUAS stop is indeed a great advantage for our guests.Thank you once again for your kind words. We look forward to welcoming you back to the Marlin Hotel in the future.Best regards,A.RaissMarlin Hotel

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved our stay here. Arriving at 7am is inconvenient, but hoped to get the room early(ish). Lisa at the front desk did all she could to get us in early and her efforts were appreciated but we had to just our luggage temporarily and head out into Dublin. Close to St Stephen’s Green, easy to walk. Would definitely stay here again!
Séjour de 2 nuits en mai 2024
Réponse de Korhan le 26 mai 2024
Dear John,Dear Guest,Thank you for sharing your experience with us!We are delighted to hear that you loved your stay at the Marlin Hotel. We understand that arriving early can be inconvenient, and while we regret that we couldn't accommodate an early check-in, we appreciate your understanding.It's wonderful to hear that Lisa at the front desk did all she could to assist you, and we will certainly pass along your kind words to her. We're glad you found our location convenient, especially being close to St Stephen’s Green and within easy walking distance to many attractions.Thank you again for your feedback and for choosing to stay with us. We look forward to welcoming you back to the Marlin Hotel in the future!Best regards,KorhanMarlin Hotel

8/10 Bien

Colm

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyable stay right in the city centre.
Séjour de 2 nuits en mai 2024
Réponse de A.Raiss le 25 mai 2024
Dear Colm,Thank you for your feedback!We're delighted to hear that you had an enjoyable stay with us right in the city centre. It's wonderful to know that our central location contributed to your positive experience.We appreciate you choosing the Marlin Hotel and look forward to welcoming you back for another great stay in the future.Best regards,A.RaissMarlin Hotel

10/10 Excellent

Kara

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was very happy with choosing this hotel. Had lots of comfortable seating throughout the lobby and nice coffee shop. Walkable to many shops; pubs and restaurant. Parking is located across the street; don’t forget to tell the front desk you’re parking there as you will save half the price. Being Canadian we struggled to figure out how to work the electric blinds; however we called the front desk and instructed us to put our keycard in the holder on the wall. The room was small (not that small for Europe) but loved the true king size bed; it was very comfortable. Lots of storage for clothes; luggage under the bed. We enjoyed delicious cocktails in the bar and one morning for breakfast. We did feel that it was a bit overpriced for the breakfast buffet. Overall I would definitely stay again.
Réponse de A.Raiss le 24 mai 2024
Dear Kara,Thank you so much for choosing to stay with us and for taking the time to share your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel.We're glad to hear that you found our lobby comfortable and enjoyed the coffee shop. Our central location is indeed ideal for exploring shops, pubs, and restaurants nearby, and we're pleased that you found it convenient. Thank you for the tip about parking; we'll be sure to pass it along to our other guests.We're sorry to hear that you had trouble with the electric blinds, but we're glad that our front desk team was able to assist you promptly. Your comfort is our priority, and we're delighted that you found the true king-size bed comfortable and the room well-appointed with storage options.We're thrilled that you enjoyed the cocktails in our bar, and we appreciate your feedback about the breakfast buffet pricing. We'll take this into consideration as we continue to improve our offerings.It was a pleasure having you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,A.RaissMarlin Hotel

10/10 Excellent

Howard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel and rooms. Clean and staff was very helpful and friendly. Breakfast was great. Was able to walk to everything we wanted to do.
Séjour de 3 nuits en mai 2024
Réponse de A.Raiss le 24 mai 2024
Dear Howard,Thank you for your kind words! We're thrilled to hear that you had a wonderful experience at our hotel. Providing clean and comfortable rooms, along with helpful and friendly staff, is our priority, and we're delighted that we met your expectations in these areas.We're also glad you enjoyed our breakfast offerings and found our location convenient for exploring the city.If there's anything else we can do to make your next stay even more enjoyable, please let us know. We look forward to welcoming you back to the Marlin Hotel in the future!Warm regards,A.RaissMarlin Hotel

10/10 Excellent

Edel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient location. Only complaint is lack of kettle in bedroom.
Séjour de 2 nuits en mai 2024
Réponse de A.Raiss le 24 mai 2024
Dear Edel,Thank you for sharing your feedback with us! We're pleased to hear that you found our hotel's location convenient for your needs.We apologize for the inconvenience regarding the lack of a kettle in your bedroom. We understand the importance of providing amenities that contribute to a comfortable stay, and we'll certainly take your feedback into consideration as we strive to improve our accommodations.If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back to the Marlin Hotel in the future.Warm regards,A.RaissMarlin Hotel

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Grat experience. Clean, modern and friendly staff. Thank you for an enjoyable stay
Séjour de 4 nuits en mai 2024
Réponse de A.Raiss le 24 mai 2024
Dear James,We're thrilled to hear that you had a great experience at the Marlin Hotel and that you found our accommodations clean, modern, and our staff friendly. Providing a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we could make your stay enjoyable.If you ever find yourself in the area again, we'd love to welcome you back for another fantastic stay. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,A.RaissMarlin Hotel

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice hotel! Can’t find anything to complain about. Bed was so comfortable
Séjour de 1 nuit en mai 2024
Réponse de Warm regards, Victoria le 22 mai 2024
Dear Jeff,Thank you for your kind words! We're delighted to hear that you enjoyed your stay at Marlin Hotel and found everything to your satisfaction. It's wonderful to know that you had a comfortable night's sleep on our beds. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future!

6/10 Satisfaisant

Inka

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The employees were all very very kind and wanted to help in all situations. I would like more options at the breakfast for example at cheese and sausage variations. Then in my opinion you can't sell the two rooms wie had in the same prize category, because they were very different. But the rooms and the restaurant and lobby were all very nice and with many places were you likes to stay.
Séjour de 4 nuits en mai 2024
Réponse de Stuart le 21 mai 2024
Dear Inka,Thank you for taking the time to share your feedback regarding your recent stay at the Marlin Hotel. We are pleased to hear that our staff made a positive impression and were able to assist you throughout your visit.We appreciate your suggestion to offer a wider variety of cheese and sausage options at breakfast. Your input is valuable to us, and we will certainly consider it as we continue to enhance our guests' dining experience.Regarding the room variations, we apologize for any inconvenience you experienced. We understand the importance of consistency and will review our room categorization to ensure that our guests receive accurate information when booking.We are glad to know that you enjoyed the rooms, restaurant, and lobby. Creating a welcoming and comfortable atmosphere is our priority, and it is gratifying to hear that you found many pleasant places to relax during your stay.Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back to the Marlin Hotel in the future.Best regards

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome place to stay in the heart of Dublin .
Séjour de 3 nuits en mai 2024
Réponse de Stuart le 21 mai 2024
Good evening Thomas,Thank you so much for leaving such an amazing review about your recent stay with us.We are delighted to see you had a very pleasant and comfortable stay with us.If you are ever visiting Dublin again, please dont hesitate to reach out to us.All the best,

10/10 Excellent

barbara, HANOVER

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Although rooms are rather small, staff and hospitality at breakfast are a bonus. Room was always done up nicely. Noticed there is not much closet space and chair in room was not substantial and difficult to move or use. Bed was very comfy. Easy to walk to shopping and beyond.
Séjour de 7 nuits en mai 2024
Réponse de Stuart le 21 mai 2024
Dear Barbara,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed our staff's hospitality and the breakfast service. It's wonderful to know that you found the bed comfortable and appreciated our convenient location.We understand that room size, closet space, and the chair's functionality did not meet your expectations. Your comments are invaluable to us, and we will consider them as we continuously work to improve our facilities and guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,

8/10 Bien

Walt

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overpaid for the 2 rooms of over a 100.00 per room.
Séjour de 1 nuit en mai 2024
Réponse de A.Raiss le 24 mai 2024
Dear Walt,I'm sorry to hear that you felt you overpaid for your rooms. We understand that value for money is important to our guests, and we aim to provide competitive pricing for the quality of accommodations and service we offer.If you have any specific concerns or feedback regarding the pricing of your rooms, please don't hesitate to reach out to our reservations or management team. We're here to assist you and address any issues you may have.Thank you for choosing to stay at the Marlin Hotel, and we hope to have the opportunity to welcome you back for a more satisfactory experience in the future.Warm regards,A.RaissMarlin Hotel

10/10 Excellent

Suzanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024
Réponse de Stuart le 21 mai 2024
Dear Suzanne,Thank you so much for your wonderful 5/5 review of Marlin Hotel! We are thrilled to hear that you had an exceptional experience during your stay with us. Your kind words motivate our team to continue providing top-notch service and creating memorable experiences for our guests.We look forward to welcoming you back to Marlin Hotel in the future.Warm regards,

10/10 Excellent

stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location.
Séjour de 1 nuit en mai 2024
Réponse de Stuart le 21 mai 2024
Dear Stephen,Thank you so much for your fantastic 5/5 review of the Marlin Hotel! We are thrilled to hear that you had such a positive experience with us. Your kind words mean a lot to our team, and we are delighted that we could exceed your expectations.We look forward to welcoming you back to the Marlin Hotel in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,

10/10 Excellent

George

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel. Room is a bit small but perfect for two people for a few nights. Bed was very comfortable.
Séjour de 1 nuit en mai 2024
Réponse de Stuart le 21 mai 2024
Dear George,Thank you very much for your 5-star review of Marlin Hotel. We are delighted to hear that you had an excellent experience during your stay with us. We appreciate your feedback regarding the room size; it's valuable for us to know how we can enhance our guests' comfort. We're thrilled that you found the bed to be very comfortable, and we hope you had a restful stay.We look forward to welcoming you back to Marlin Hotel in the near future.

10/10 Excellent

Sanjay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location and trendy!
Séjour de 3 nuits en mai 2024
Réponse de Elvira Algaba Guest Relations Manager le 18 mai 2024
Hi Sanjay,Thanks for giving us such an excellent rate on Expedia, we highly appreciate it.It's a pleasure to read you enjoyed our location and style and we look forward to welcome you back, hopefully soon.Elvira AlgabaGuest Relations Manager

10/10 Excellent

Kylie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ease of checking in on the kiosk was nice. Also really loved how close it was to everything. We walked everywhere which was really convenient!
Séjour de 1 nuit en mai 2024
Réponse de A.Raiss le 17 mai 2024
Dear Kylie, Thank you for your feedback! We're thrilled to hear that you found our self-check-in kiosk convenient and that you enjoyed the ease of checking in. We're also delighted that you appreciated our central location, which allowed you to walk to all the nearby attractions.If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful experience!Best regards,A.RaissMarlin Hotel