Dear Mr. Gilles,Our sincere thanks go out to you for taking the time to share your experiences with us after staying at Pullman Dubai Deira City Centre. The feedback you provide is very valuable to us and encourages our hardworking team who genuinely cares about making our guests comfortable.Having you with us was a pleasure, and we look forward to welcoming you back in the future.Kind Regards,Juan BaltazarGuest Experience

Dear Mr. Kadir,Our sincere thanks go out to you for taking the time to share your experiences with us after staying at Pullman Dubai Deira City Centre. The feedback you provide is very valuable to us and encourages our hardworking team who genuinely cares about making our guests comfortable.Having you with us was a pleasure, and we look forward to welcoming you back in the future.Kind Regards,Juan BaltazarGuest Experience

Dear Mr. Nasro,Our sincere thanks go out to you for taking the time to share your experiences with us after staying at Pullman Dubai Deira City Centre. The feedback you provide is very valuable to us and encourages our hardworking team who genuinely cares about making our guests comfortable.Having you with us was a pleasure, and we look forward to welcoming you back in the future.Kind Regards,Juan BaltazarGuest Experience

Dear Mr. Georges,Thank you for taking the time to tell us about your experience at Pullman Dubai Deira City Centre. We lament that your experience did not meet your expectations; our sincerest apologies for this. At Pullman DCC, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards,Juan BaltazarGuest Experience

Dear Valued Guest, We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being attached to one of the best malls in Dubai, City Centre Deira Mall. We look forward to welcoming you back to Pullman Dubai Creek City Centre. Kind regards, Juan Baltazar Guest Experience

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Rohit Kumar Guest Experience Manager

Dear Valued Guest, Thank you so much for your kind review following your stay at the Pullman Dubai Creek City Centre Your support means everything to us; it is the best reward we can get. The whole team is really committed to making sure all of our guests leave with their head full of wonderful memories of their time in our vibrant hotel. We are so glad that you enjoyed our location and that your time in Dubai was great and fun. We look forward to welcoming you again in the near future. Kind Regards, Regina Nathan Guest Experience Manager

Dear Valued Guest, Thank you so much for your kind review following your stay at the Pullman Dubai Creek City Centre Your support means everything to us; it is the best reward we can get. The whole team is really committed to making sure all of our guests leave with their head full of wonderful memories of their time in our vibrant hotel. We are so glad that you enjoyed our location and that your time in Dubai was great and fun. We look forward to welcoming you again in the near future. Kind Regards, Regina Nathan Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Kind Regards John Elrod Ricalde Guest Experience Manager

Dear Mr. Laurent, First of all, thank you for sharing your feedback to us following your stay at the Pullman Dubai Creek City Centre. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional and seamless guest experience and it’s apparent in this case, we fell short. We sincerely apologize for the inconvenience these had caused you. We do our best to ensure that our guests’ preferences are respected and granted while availability permit us to do so. Our Director of IT and Security have personally checked the safety box in the room you stayed in and ensured that it is working properly. Moreover, we deeply regret your disappointment about the incident of your room key card that was not working properly. Our technical team have been informed of the said incident so they are used to improve the accommodation experience as a whole. Rest assured that this had been fixed as well to avoid future occurrence. Lastly, that you felt that you were made fun by our reception team was totally unacceptable. Though our passionate ‘Heartists’ are extremely focused on the well-being of our valued guests, I can guarantee you that we do not tolerate this kind of behavior and proper corrective action will be taken as necessary. I hope that this has not marred your overall impression of our Hotel and Accor in general. Kindly contact me directly should you plan a future visit and I will make sure to reverse your less than satisfactory experience at the Pullman Dubai Creek City Centre. Again, our sincere apologies for the inconvenience caused and we hope to welcome you in the near future. Kind Regards, John Elrod Ricalde Guest Experience Manager

Dear Valued Guest, Thank you very much for sharing your feedback following your stay at Pullman Dubai Creek City Centre. It is only with your feedback that we are able to create exceptional memories for our guests. We are thrilled to read that you had a pleasant stays with us. It is rewarding to receive positive feedback from our valued guests. Your kind comments are very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. Looking forward to welcoming you back soon. Kind Regards, John Elrod Ricalde Guest Experience Manager

Dear Valued Guest, Thank you for your fantastic review following your recent stay at Pullman Dubai Creek City Centre. Pleased to know you found the property to be gracious and well-appointed without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Kind Regards, John Elrod Ricalde Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager

Dear Valued Guest, Thank you for your fantastic review following your recent stay at Pullman Dubai Creek City Centre. Pleased to know you found the property to be conveniently clean and comfortable without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Kind Regards, John Elrod Ricalde Guest Experience Manager

Dear Valued Guest, Thank you for your generous review regarding your recent stay in Pullman Dubai Creek City Centre. We are happy to hear that we have met your expectations and that our “Heartists” were responsive and offered you a pleasant stay. We are sure your comment will serve as an encouragement to all our Heartists. We are looking forward to having you with us again soon. Kind Regards,

Dear Valued Guest, Thank you very much for sharing your feedback following your stay at Pullman Dubai Creek City Centre. It is only with your feedback that we are able to create exceptional memories for our guests. We are thrilled to read that you had a pleasant stays with us. It is rewarding to receive positive feedback from our valued guests. Your kind comments are very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. Looking forward to welcoming you back soon. Kind Regards, John Elrod Ricalde Guest Experience Manager

Dear Valued Guest, Thank you very much for sharing your feedback following your stay at Pullman Dubai Creek City Centre. It is only with your feedback that we are able to create exceptional memories for our guests. We are thrilled to read that you had a pleasant stays with us. It is rewarding to receive positive feedback from our valued guests. Your kind comments are very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. Looking forward to welcoming you back soon. Kind Regards, John Elrod Ricalde Guest Experience Manager

Dear Valued Guest Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager

Dear Valued Guest, First of all, thank you very much for sharing your comprehensive feedback with us. It is through such feedback that we can isolate issues and areas in need of attention. Your feedback is particularly important in helping us to achieve our goal of guest satisfaction. Rest assured that we are taking immediate action on the remarks highlighted to avoid future occurrence. We hope that the inconvenience you experienced has not marred your overall impression about Pullman Dubai Creek City Centre, and that you will give us a chance to prove you that it was more an isolated incident rather than the norm. Kind Regards, John Elrod Ricalde Guest Experience Manager

Dear Valued Guest, First of all, thank you very much for sharing your comprehensive feedback with us. It is through such feedback that we can isolate issues and areas in need of attention. Your feedback is particularly important in helping us to achieve our goal of guest satisfaction. Rest assured that we are taking immediate action on the remarks highlighted to avoid future occurrence. We hope that the inconvenience you experienced has not marred your overall impression about Pullman Dubai Creek City Centre, and that you will give us a chance to prove you that it was more an isolated incident rather than the norm. Kind Regards, John Elrod Ricalde Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager

Dear Valued Guest, Thank you for your review. We are pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager.

Dear Ms. Marie, Thank you for your great comment following your stay in Pullman Dubai Creek City Centre Hotel. We aim to provide outstanding service to all our guests and we it is gratifying to hear that we succeeded. I will make sure to share your nice review with all our staff. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

Dear Valued Guest, Thank you for your review. We are pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager.

Dear Mr. Daniel, Thank you for your review. We are pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager.

Dear Valued Guest, Thank you for your great comment following your stay in Pullman Dubai Creek City Centre Hotel & Residences. We aim to provide outstanding service to all our guests and we it is gratifying to hear that we succeeded. I will make sure to share your nice review with all our staff. I look forward to meeting you in person for your next stays with us. Kind Regards, Regina Nathan Assistant Guest Experience Manager.

Dear Mr. Thomas, Thank you for your great comment following your stay in Pullman Dubai Creek City Centre Hotel. We aim to provide outstanding service to all our guests and we it is gratifying to hear that we succeeded. I will make sure to share your nice review with all our staff. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

Dear Guest, Thank you for your great comment following your stay in Pullman Dubai Creek City Centre Hotel. We aim to provide outstanding service to all our guests and we it is gratifying to hear that we succeeded. I will make sure to share your nice review with all our staff. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

Dear Mr. Bachir, Thank you for your great comment following your stay in Pullman Dubai Creek City Centre Hotel. We aim to provide outstanding service to all our guests and we it is gratifying to hear that we succeeded. I will make sure to share your nice review with all our staff. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

Dear Valued Guest, Thank you for your review. We are pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager.

Dear Valued Guest, Thank you for your review. We are pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager.

Dear Valued Guest, First of all, thank you very much for taking the time to review and rate us! I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. Looking forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

Dear Mr. Hassane, Thank you for choosing Pullman Dubai Creek City Centre! We are pleased to know you have enjoyed your stay with us. Please accept my sincerest apologies for your experience as we see that you have scored us low. Rest assured that we are currently looking to that to avoid future occurrence. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

Dear Mr. Christophe, First of all, thank you very much for taking the time to review and rate us on Expedia! We are thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable Looking forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

Dear Mr. Luigi, Thank you for your review. We are pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager.

Dear Guest, Thank you for your review. We are pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

Dear Guest, Thank you for your review. We are pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

Cher Client, Au nom de toute l’équipe, je vous remercie d’avoir choisi de partager vos commentaires. Nous sommes fiers de dire que notre équipe est l’atout majeur qui nous différencie de nos concurrents. A très bientôt, Omayma Mourai Quality Manager