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Avis sur Holiday Inn Hotel & Suites Dubai Science Park, an IHG Hotel

4 out of 5
Holiday Inn Hotel & Suites Dubai Science Park, an IHG Hotel
Dubiotech Area, Umm Suqeim Road, Dubai Science Park, Dubai, Dubai

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 23 avis sur 29." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 29." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 29." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 29." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 29." "

9,4/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Hussain

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Almost everything
Séjour de 3 nuits en avril 2024
Réponse de Freddie Mourad le 2 mai 2024
Dear Mr.Hussain,Thanks for your review , we wish to welcome you back soon.Best Regards,Freddie MouradFront Office Manager

10/10 Excellent

Adrian

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service
Réponse de Freddie Mourad le 23 avr. 2024
Dear Adrian,Thanks for your review , we appreciate your feedbackBest Regards,Freddie MouradFront Office Manager

10/10 Excellent

Zuhair Paul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Every single thing about this hotel was absolutely amazing and I give it a 5star plus rating
Séjour de 10 nuits en mars 2024
Réponse de Freddie Mourad le 18 mars 2024
Dear Mr.Suhair,Thank you so much for your review , we wish to welcome you back soon.Best Regards,Freddie MouradFront Office Manager

6/10 Satisfaisant

Farshid

Voyage en famille avec de jeunes enfants
They charge for every single thing
Séjour de 12 nuits en février 2024
Réponse de Freddie Mourad le 28 févr. 2024
Dear Farshid,Thank you so much for your review , we have applied late check out until 9 pm which is less than 50% of the room rate , however we usually extend commentary late check out until 14:00 Hrs. Best Regards,Freddie MouradFront Office Manager

8/10 Bien

Abir

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Overall great
Séjour de 3 nuits en février 2024
Réponse de Freddie Mourad le 28 févr. 2024
Dear Abir,Thank you so much for your review , we wish to welcome you back soon.Best Regards,Freddie MouradFront Office Manager

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2024
Réponse de Freddie Mourad le 28 févr. 2024
Dear John,Thank you for your review , we wish to welcome you back soon.Sincerely,Freddie MouradFront Office Manager

10/10 Excellent

Mary

Séjour de 6 nuits en février 2024
Réponse de Freddie Mourad le 25 mars 2024
Dear Mary,Thanks for your review , we wish to welcome you back soon.Best Regards,Freddie MouradFront Office Manager

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place in Science Park.
Nice hotel. Everything works well. Good Irish bar for dinner.
Séjour de 5 nuits en février 2024
Réponse de Freddie Mourad le 28 févr. 2024
Dear Mr.Richard,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our colleagues takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Freddie MouradFront Office Manager

10/10 Excellent

Ali

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is in a good location, quiet, and has very friendly staff, especially, the manager, Freddie
Séjour de 8 nuits en janvier 2024
Réponse de Freddie Mourad le 28 févr. 2024
Dear Ali,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our colleagues takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Freddie MouradFront Office Manager

10/10 Excellent

Ahmed

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I recommend
Séjour de 6 nuits en janvier 2024
Réponse de Freddie Mourad le 6 févr. 2024
Dear Mr.Ahmed,Thanks for your review , we wish to welcome you back soon.Warm Regards,Freddie MouradFront Office Manager

10/10 Excellent

Torsten

Séjour de 1 nuit en janvier 2024
Réponse de Freddie Mourad le 30 janv. 2024
Dear Torsten,Thanks for your review , we wish to welcome you back soon.Sincerely,Freddie MouradFront Office Manager

10/10 Excellent

Mahesh, Alexandria

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very professional and courteous. I like their efficiency in service and convenience of the facilities.
Séjour de 2 nuits en décembre 2023
Réponse de Freddie Mourad le 11 déc. 2023
Dear Mahesh,Thank you so much for your review , we wish to welcome you back soon.Best Regards,Freddie MouradFront Office Manager

4/10 Médiocre

Ahmed

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté et personnel et service
Did not expect that! Bad management
Not really what I expected. The housekeeping staff hardly speaks English, and they don’t change the water after cleaning, that occurs many times and they only cared to ask me and apologized upon checking out .. there’s no sign for Qibla and when i informed mr. Anas doesn’t really seem to care, he told me that he will send someone and nothing happened, so I called to inform him again, and also nothing!
Séjour de 3 nuits en septembre 2023
Réponse de Freddie Mourad le 25 oct. 2023
Dear Ahmed,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Freddie MouradFront Office Manager

10/10 Excellent

Tiffany

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean property, nice breakfast buffet, Daisy was amazing!! She was friendly, helpful, and accommodating. Surrounding area was nice and clean but there were very few other buildings -flat sandy view with a pretty round-a-bout and city in the distance.
Séjour de 1 nuit en septembre 2023
Réponse de Freddie Mourad le 25 sept. 2023
Dear Tiffany,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our colleagues takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Freddie MouradFront Office Manager

8/10 Bien

David

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
The only issue I had was with the smoking in the building. Although I was on a non-smoking floor (4th), there were days when someone in a close room was smoking and my room filled with the stench. Similarly in the bar/restaurant on level P2. The smoking was unbearable.
Séjour de 7 nuits en septembre 2023
Réponse de Freddie Mourad le 25 sept. 2023
Dear David,Thank you so much for your review of our hotel.  We understand and apologize for the inconvenience caused by the smoking smell in the room and McGettigans.We will do the needful in order to prevent this issue once again.Sincerely,Freddie MouradFront Office Manager

10/10 Excellent

Michael

Séjour de 1 nuit en mai 2023
Réponse de Freddie Mourad le 27 mai 2023
Dear Michael,Thanks for your review and we wish to visit us back soon.Warm Regards,Freddie MouradFront Office Manager

10/10 Excellent

Gilbert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel maintained the usual high standards of Holiday Inns around the world. I found the staff very helpful, and willing to go that extra mile to help me, including extending the check-in and check-out times to accommodate my early morning arrival in Dubai, and my late evening departure. Breakfast was excellent, and the room very comfortable.
Séjour de 4 nuits en mars 2023
Réponse de Freddie Mourad le 5 avr. 2023
Dear Mr.Gilbert,Thank you so much for your review and your nice comments , we really appreciate the time taken to share such great feedback which our colleagues take great pride in, so we value your feedback and wish to visit us again soon.Sincerely ,Freddie MouradFront Office Manager

8/10 Bien

Shome, Riyadh

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
New and well maintained property as on Mar 2023
Séjour de 2 nuits en mars 2023
Réponse de Freddie Mourad le 2 mai 2024
Dear Shome,Thanks for your review , we wish to welcome you back soon.Sincerely,Freddie MouradFront Office Manager

10/10 Excellent

Manar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alles was perfect!
Séjour de 2 nuits en mars 2023
Réponse de Freddie Mourad le 13 mars 2023
Dear Manar,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our colleagues takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Freddie MouradFront Office Manager

8/10 Bien

uday

Séjour de 2 nuits en mars 2023
Réponse de Freddie Mourad le 13 mars 2023
Dear Uday,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our colleagues takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Freddie MouradFront Office Manager

10/10 Excellent

XIAOTONG

Séjour de 3 nuits en mars 2023
Réponse de Freddie Mourad le 13 mars 2023
Dear Xiaotong,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our colleagues takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Freddie MouradFront Office Manager

10/10 Excellent

Richard

Séjour de 6 nuits en février 2023
Réponse de Freddie Mourad le 27 févr. 2023
Dear Richard,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Freddie MouradFront Office Manager

10/10 Excellent

Birger

Séjour de 4 nuits en février 2023
Réponse de Freddie Mourad le 27 févr. 2023
Dear Birger,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Freddie MouradFront Office Manager

10/10 Excellent

Zahid

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2022
Réponse de Freddie Mourad le 17 janv. 2023
Dear Mr.Zahid,Thank you so much for the awesome review , we wish to see you again very soon.Sincerely ,Freddie MouradFront Office Manager