Avis sur Four Points by Sheraton Sharjah
Four Points by Sheraton Sharjah
King Faisal Street, Al Qasimia, Sharjah
Avis
8,2
Très bien
8,2/10
Propreté
8,6/10
Personnel et service
8,4/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en famille
2 janv. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2020
Réponse de Nitesh Chadha le 10 janv. 2021
Dear Mr. Wahid,
Thank you for taking the time to review our hotel. We appreciate your candid feedback. We are considering multiple options to improve parking options.
We look forward to having the opportunity to welcome you back in Sharjah.
Sincerely, Nitesh Chadha, Director of Rooms
8/10 Bien
Betty
17 déc. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Betty
Séjour de 4 nuits en décembre 2020
Réponse de Nitesh Chadha le 17 déc. 2020
Dear Betty,
Thank you for taking the time to review the hotel.
We look forward to welcoming you back on your next visit to our property. Sincerely, Nitesh Chadha, Director of Rooms
10/10 Excellent
Voyageur vérifié
11 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 11 nuits en janvier 2020
Réponse de SS le 12 févr. 2020
Dear Guest,
Greetings of the day.
Thank you for taking your time to share the feedback. It will be great if you can share more about your experience with us .
Best Regards
Guest Services
10/10 Excellent
Monika
Voyage en famille
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Monika
Séjour de 2 nuits en avril 2024
10/10 Excellent
Awni
Voyage en famille
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awni
Séjour de 2 nuits en avril 2024
2/10 Horrible
Caroline
24 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Caroline
Séjour de 2 nuits en mars 2024
8/10 Bien
Ola
10 mars 2024
Ola
Séjour de 3 nuits en mars 2024
10/10 Excellent
Subhasni
Voyage en couple
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Subhasni
Séjour de 8 nuits en février 2024
Réponse de Nitesh Chadha le 1 mars 2024
Dear Subhasni,Thank you for your positive feedback. We are delighted to hear that you found our facilities clean and our staff friendly. We appreciate your support and look forward to welcoming you back again soon.Sincerely,Nitesh Chadha
10/10 Excellent
Bolz
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bolz
Séjour de 4 nuits en février 2024
Réponse de Nitesh Chadha le 1 mars 2024
Dear Bolz,Thank you for your kind words. We are delighted to hear that you had such a positive experience with our staff, especially with Ibrahim in the gym area. We will make sure to pass along your compliments to him and the rest of our team. We look forward to serving you again soon.Sincerely,Nitesh ChadhaDirector of Rooms
10/10 Excellent
Muhammad
20 févr. 2024
Muhammad
Séjour de 3 nuits en février 2024
Réponse de Nitesh Chadha le 21 févr. 2024
Dear Muhammad,Thank you for taking the time to review the hotel with a perfect score. We look forward to welcoming you in not so distant future.Best regards,Nitesh ChadhaDirector of Rooms
8/10 Bien
Mario, Wiesentheid
Voyage en famille avec de jeunes enfants, Voyage en famille
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Mario
Séjour de 7 nuits en février 2024
Réponse de Nitesh Chadha le 19 févr. 2024
Dear Mario,Thank you for sharing your thoughts! We're pleased to hear that you found our hotel to be in good condition. We are committed to maintaining high standards of quality and service to ensure a positive experience for our guests. We value your feedback and hope to welcome you back again soon.
10/10 Excellent
sabahattin
Voyage d’affaires
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
mükemmel bir otel
sabahattin
Séjour de 2 nuits en février 2024
Réponse de Nitesh Chadha le 19 févr. 2024
Dear sabahattin,Thank you so much for your review! We are glad to hear that you found our hotel to be clean and well-maintained. Providing exceptional service is our top priority, and we are delighted that our team was able to exceed your expectations with their solution-oriented approach. Your satisfaction is what drives us, and we can't wait to welcome you back for another fantastic stay in the future!Sincerely,Nitesh Chadha
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay
Voyageur vérifié
Séjour de 3 nuits en janvier 2024
Réponse de Nitesh Chadha le 21 févr. 2024
Dear Guest,We appreciate you sharing your feedback with us! It's wonderful to hear that your stay was enjoyable. Your satisfaction is our priority, and we look forward to hosting you again for another exceptional stay in the future.Sincerely,Nitesh Chadha
4/10 Médiocre
Sau Ching
Voyage d’affaires
19 janv. 2024
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Sau Ching
Séjour de 5 nuits en janvier 2024
Réponse de Nitesh Chadha le 21 févr. 2024
Dear Sau Ching,We appreciate your feedback and apologize for not meeting your expectations. We aim to continually improve and hope to meet your expectations on future visits. Thank you for bringing your concerns to our attention.Sincerely,Nitesh Chadha
10/10 Excellent
Philip
Voyage en couple
3 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Philip
Séjour de 6 nuits en décembre 2023
Réponse de Nitesh Chadha le 21 févr. 2024
Dear Philip,Thank you for sharing your positive feedback! We are delighted to hear that you enjoyed our facilities and service provided by our friendly associates. t's also great to know that you found the convenience of nearby shops enjoyable. We appreciate your support and hope to welcome you back soon for another pleasant stay.Sincerely,Nitesh Chadha
6/10 Satisfaisant
Cherif o
10 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Not happy with it
Cherif o
Séjour de 2 nuits en novembre 2023
8/10 Bien
Ka Man Lionel
Voyage en groupe
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ka Man Lionel
Séjour de 5 nuits en décembre 2023
2/10 Horrible
Taiyab, Toronto
29 nov. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Taiyab
2/10 Horrible
Saeeda
28 nov. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Saeeda
Séjour de 3 nuits en novembre 2023
2/10 Horrible
Nasreen
27 nov. 2023
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Nasreen
Séjour de 3 nuits en novembre 2023
Réponse de Nitesh Chadha le 29 nov. 2023
Dear Nasreen,We're sorry to hear about your disappointing stay. Your feedback is crucial to us, and we apologize for falling short of your expectations.To better address your concerns, could you share more details about your stay and any specific issues you encountered? We're committed to making improvements and appreciate your input. While we regret falling short of meeting your expectations, we sincerely hope you will grant us another opportunity to provide you with the exceptional service we are committed to delivering.Sincerely,Nitesh ChadhaDirector of Rooms
10/10 Excellent
Rita
24 nov. 2023
Les points forts : Propreté, personnel et service, équipements
Rita
Séjour de 3 nuits en novembre 2023
Réponse de Nitesh Chadha le 24 nov. 2023
Dear Rita,Thank you for sharing your recent experience with us. We are glad to hear that our front desk and F&B staff were wonderful, and you enjoyed the upgraded room. We apologize for the inconvenience with the TV and housekeeping delays, and your feedback has been shared with the relevant teams for improvement. Despite these issues, we're glad you overall had a great stay. We appreciate your understanding and hope to welcome you back for a seamless and enjoyable experience in the future.Sincerely,Nitesh ChadhaDirector of Rooms
10/10 Excellent
Raymond
Voyage d’affaires
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Raymond
Séjour de 5 nuits en octobre 2023
Réponse de Nitesh Chadha le 2 nov. 2023
Dear Raymond,Thank you so much for taking the time to share your wonderful review! We're thrilled to hear about your positive experience during your stay with us. Our dedicated team always strives to provide exceptional service, and it's heartwarming to know that you found our staff courteous and helpful from check-in to the restaurant.We're glad you enjoyed your comfortable and clean room, as well as the convenience of the hot and cold drinks. We're looking forward to welcoming you back for another great stay in the future. If there's anything specific you'd like for your next visit, please don't hesitate to let us know. Your feedback is greatly appreciated, and it motivates us to continue delivering exceptional service.
10/10 Excellent
Zaherul
Voyage en famille
30 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zaherul
Séjour de 2 nuits en octobre 2023
Réponse de Front Office le 9 nov. 2023
Dear Mr. Zaherul.Greetings from Four Points by Sheraton Sharjah!Thank you for your time to review and highlight staff service . We will look forward to you next visit.Regards,Front Office Team
10/10 Excellent
Zaherul
Voyage en famille
28 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zaherul
Séjour de 7 nuits en octobre 2023
Réponse de Nitesh Chadha le 28 oct. 2023
Dear Zaherul,Thank you so much for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our services. Our team works hard to provide the best possible service and it's wonderful to know that it made a difference for you. We appreciate your support, and we hope to have the pleasure of serving you again in the future. If you ever have any suggestions or feedback, please feel free to share them with us.Warm regards,Nitesh ChadhaDirector of Rooms
10/10 Excellent
Collins
14 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Collins
Séjour de 6 nuits en octobre 2023
Réponse de Front Office Team le 17 oct. 2023
Dear Valued Partners,Greetings from Four Points by Sheraton Sharjah!We appreciate your time of reviewing our hotel and facilities.We will be happy see you next time.Best regards,Front Office Team
10/10 Excellent
Alireza
Voyage en famille avec de jeunes enfants
9 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alireza
Séjour de 3 nuits en octobre 2023
Réponse de Nitesh Chadha le 10 oct. 2023
Dear Alireza,Thank you for your incredible review! We are delighted to hear that your stay exceeded your expectations. Your compliments on our clean, modern rooms, friendly staff, and breakfast buffet are greatly appreciated.We're glad you enjoyed our convenient location near the city's landmarks and souks. Your kind words motivate us to continue providing exceptional experiences. We look forward to welcoming you back in the future.Warm regards,Nitesh ChadhaDirector of Rooms
8/10 Bien
TAZIM
Voyage d’affaires
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
TAZIM
Séjour de 2 nuits en septembre 2023
Réponse de Nitesh Chadha le 25 sept. 2023
Dear Tazim,Thank you for taking the time to review the hotel. We look forward to welcoming you in not so distant future.Sincerely,Nitesh ChadhaDirector of Rooms
6/10 Satisfaisant
AMER
9 juin 2023
Les points forts : Propreté et personnel et service
AMER
Séjour de 13 nuits en mai 2023
Réponse de Nitesh Chadha le 9 juin 2023
Dear Amer,Thank you for taking the time to review the hotel. If you have any additional comments or suggestions, please feel free to reach out to us. We are always eager to hear from our guests and make any necessary improvements to enhance your experience.Sincerely,Nitesh Chadha
10/10 Excellent
Andrew
28 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 6 nuits en avril 2023
Réponse de Nitesh Chadha le 29 avr. 2023
Dear Andrew,Great to hear that the staff looked after you well and were accommodating during your visit! Thank you for taking the time to leave a positive review, and we're glad to have provided you with a good experience. Your feedback will be passed on to the staff, who will be delighted to know that their efforts are appreciated.We hope to see you again soon, and please don't hesitate to let us know if you need any further assistance or have any special requests in the future.
8/10 Bien
Paola
Voyage en groupe
8 avr. 2023
Les points forts : Propreté et personnel et service
Paola
Séjour de 8 nuits en mars 2023
Réponse de Nitesh le 10 avr. 2023
Dear Paola,Thank you for choosing to stay at the Four Points by Sheraton Sharjah and providing your honest feedback. . As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any similar experiences from occurring in the future. I hope you choose to stay with us again, whenever your travels bring you back to the area.Sincerely,Nitesh Chadha
10/10 Excellent
Syed
5 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Syed
Séjour de 6 nuits en mars 2023
Réponse de Nitesh le 10 avr. 2023
Dear Syed,Thank you for sharing your comments and it is nice to know you had a great stay at Four Points by Sheraton Sharjah. We truly appreciate your compliments with regards to the professional service provided by our associates. We look forward to welcoming you back soon. Kind Regards,Nitesh Chadha
8/10 Bien
Syed Owais
Voyage en famille avec de jeunes enfants
22 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Syed Owais
Séjour de 3 nuits en mars 2023
4/10 Médiocre
Sherif
Voyage en couple
17 mars 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sherif
Séjour de 3 nuits en mars 2023
Réponse de Nitesh Chadha le 19 mars 2023
Dear Sherif,Thank you for choosing to stay at the Four Points by Sheraton Sharjah and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. On behalf of the entire team at the Four Points by Sheraton Sharjah, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.Sincerely,Nitesh Chadha
6/10 Satisfaisant
Srimoyee
16 mars 2023
Srimoyee
Séjour de 4 nuits en mars 2023
Réponse de Nitesh le 10 avr. 2023
Dear Srimoyee, thank you for taking the time to rate the hotel. We invite you to visit the Four Points by Sheraton Sharjah for a future stay. With Kind Regards, Nitesh Chadha
6/10 Satisfaisant
Adel
16 mars 2023
Adel
Séjour de 2 nuits en mars 2023
Réponse de Nitesh le 10 avr. 2023
Dear Adel,thank you for taking the time to rate the hotel. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. We invite you to visit our hotel in not so distant future. Sincerely, Nitesh Chadha
4/10 Médiocre
Voyageur vérifié
Voyage en famille
16 mars 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en mars 2023
Réponse de Nitesh Chadha le 16 mars 2023
Dear Guest,Ensuring a clean and inviting ambiance in both our guest rooms and communal spaces is a topmost concern for us. We deeply regret that we failed to meet not only your expectations but also our own, and we extend our sincerest apologies on behalf of the entire team at Four Points by Sheraton Sharjah. Please be assured that we will relay your feedback to the relevant hotel personnel, so that we may consistently meet and exceed the expectations of our guests.We sincerely hope that you will give us another opportunity to offer the exceptional guest experience we are known for, should you visit the area again.Sincerely,Nitesh Chadha
10/10 Excellent
Jessica
Voyage en famille
9 mars 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Yes, please!
Jessica
Séjour de 3 nuits en mars 2023
Réponse de Nitesh Chadha le 10 mars 2023
Dear Jessica,Many thanks for sharing feedback on your experience at Four Points by Sheraton Sharjah. Your feedback on our service is very encouraging and we will make sure to share it with the entire team. We look forward to having the opportunity to welcome you back to Sharjah.Sincerely,Nitesh Chadha
10/10 Excellent
shokri
8 mars 2023
Les points forts : Propreté
shokri
Séjour de 4 nuits en mars 2023
Réponse de NItesh le 10 avr. 2023
Dear Shokri,We appreciate your time in rating our hotel with "Five stars".Thank you for staying at the Four Points by Sheraton Sharjah and we hope you choose to create more memories here whenever your travels bring you back to Sharjah.Sincerely, Nitesh Chadha Director of Rooms
10/10 Excellent
LUIS FERNANDO
23 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
En un lugar perfecto para conocer Sharjah
LUIS FERNANDO
Séjour de 2 nuits en février 2023
Réponse de Nitesh Chadha le 6 mars 2023
Dear Luis Fernando,Many thanks for your sharing feedback on your recent experience at the Four Points by Sheraton Sharjah. We are delighted to hear that you had a comfortable and memorable stay with us.Your comments are very important for us as we always value the opinion of our guests and we strive to deliver exceptional experiences.We look forward to having the opportunity to welcome you back in Sharjah.Sincerely,
10/10 Excellent
jose maria
Voyage d’affaires
22 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
WE WILL BE BACK-
jose maria
Séjour de 5 nuits en février 2023
Réponse de Nitesh Chadha le 6 mars 2023
Dear jose maria,Many thanks for your sharing feedback on your recent experience at the Four Points by Sheraton Sharjah. We are delighted to hear that you had a comfortable and memorable stay with us and enjoyed dining at Cheeky Chan restaunat.Your comments are very important for us as we always value the opinion of our guests, and we strive to deliver exceptional experiences.We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.Sincerely,
8/10 Bien
Lene
2 févr. 2023
Les points faibles : Personnel et service
Middel….
Lene
Séjour de 4 nuits en janvier 2023
Réponse de Nitesh Chadha le 2 févr. 2023
Dear Lene,I recognize your time is valuable and appreciate the feedback you have provided.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any similar issues from occurring in the future. We appreciate the positive feedback about our associates in the restaurant. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Nitesh Chadha
2/10 Horrible
Said
26 nov. 2022
Said
Séjour de 5 nuits en novembre 2022
8/10 Bien
Sultan
16 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sultan
Séjour de 1 nuit en novembre 2022
6/10 Satisfaisant
Evelin michelle
Voyage en couple
13 nov. 2022
Les points faibles : Propreté
Evelin michelle
Séjour de 7 nuits en novembre 2022
10/10 Excellent
Irfana
24 juin 2022
Irfana
Séjour de 1 nuit en juin 2022
Réponse de Nitesh Chadha le 5 juil. 2022
Dear Irfana,
We appreciate your time in rating our hotel with a perfect score.
Thank you for staying at the Four Points by Sheraton Sharjah and we hope you choose to create more memories here whenever your travels bring you back to Sharjah.
Warm regards, Nitesh Chadha
4/10 Médiocre
Akram, Oklahoma City
Voyage en famille avec de jeunes enfants, Voyage en famille
4 mai 2022
Les points faibles : Équipements
Akram
Séjour de 3 nuits en avril 2022
Réponse de Nitesh Chadha le 6 mai 2022
Dear Akram,
Thank you for choosing to stay at the Four Points by Sheraton Sharjah and providing your honest feedback on Expedia.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any similar issues from occurring in the future.
Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
Sincerely,
Nitesh Chadha
8/10 Bien
Dirk
Voyage en groupe
10 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tolles Preis- Leistungsverhältnis
Dirk
Séjour de 7 nuits en avril 2022
Réponse de Nitesh Chadha le 11 avr. 2022
Dear Dirk,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Sharjah.
We look forward to having the opportunity to welcome you back in Sharjah.
Sincerely,
Nitesh Chadha
6/10 Satisfaisant
Dirk
2 avr. 2022
Dirk
Séjour de 1 nuit en mars 2022
Réponse de Nitesh Chadha le 6 avr. 2022
Dear Dirk,
Thank you for taking the time to review your recent experience at the Four Points by Sheraton Sharjah with us.
Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced.
Sincerely,
Nitesh Chadha
4/10 Médiocre
ciro caio
Voyage d’affaires
3 févr. 2022
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Average place to stay
ciro caio
Séjour de 2 nuits en janvier 2022
Réponse de Nitesh Chadha le 4 févr. 2022
Dear ciro caio,
We appreciate your candid feedback. Please accept our sincere apologies for the inconvenience experienced during your stay.
Your comments have been shared with the team as a critical way of understanding how we can continue to deliver exceptional service to our guests.
We appreciate the positive feedback about our associates. We are grateful for the time and effort you have taken and we hope to create more memories with us whenever your travels bring you back to Sharjah.
Best regards,
Nitesh Chadha
10/10 Excellent
Kibrom
28 janv. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Kibrom
Séjour de 7 nuits en janvier 2022
Réponse de Nitesh Chadha le 28 janv. 2022
Dear Kibrom,
We appreciate your time in rating our hotel with "Five stars".
Thank you for staying at the Four Points by Sheraton Sharjah and we hope you choose to create more memories here whenever your travels bring you back to Sharjah.
Warm regards,
Nitesh Chadha