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Avis sur Aloft Al Mina Dubai

4 out of 5
Aloft Al Mina Dubai
Sheikh Rashid Road & 37th Street, Dubai, Dubai

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 40 avis sur 67." "
Note des voyageurs de 8 (Bien), d’après 16 avis sur 67." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 67." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 67." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 67." "

8,8/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Souleymane

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en février 2024
Réponse de Hotel Management le 13 févr. 2024
Dear Souleymane,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

6/10 Satisfaisant

nawras

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Couldn’t sleep for more than 2 hours
Séjour de 2 nuits en mai 2024
Réponse de Management team le 27 mai 2024
Dear Nawras,Thank you for sharing your feedback with us.We are disappointed to hear your stay with us wasn't up to your expectations and we will do our best to improve our offerings and guarantee our valued guests' satisfaction.We hope to welcome you again and serve you better.Kind regards,

10/10 Excellent

Arthur

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only reason I gave the area a 4 was because of the construction around it.
Séjour de 1 nuit en mai 2024
Réponse de Management team le 6 mai 2024
Dear Arthur,We thank you for your valued feedback and regret to hear about the issues you faced during your stay. Unfortunately we are currently being affected by nearby roadside construction works, however we have been assured that this is a temporary issue which will be recovered shortly. In the meantime we value your comments and will use them to improve our guest services in the future. We look forward to welcoming you back again soon for a pleasant stay! Kind regards,

10/10 Excellent

Jagadeesh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Big room, all was clean. Great buffet dinner and brealfast. Hotel graciously agreed to a later checkout time. Loved the stay.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 22 avr. 2024
Dear Jagadeesh,Thank you for your feedback about your recent stay with us.We are delighted to hear that you enjoyed our rooms and facilities as well as our breakfast buffet.We hope we can welcome you for a more extended period next time. Kind regards,

8/10 Bien

Amina

Les points forts : Personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Management team le 6 mai 2024
Dear Amina,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

Cesare

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I found myself really good, I highly recommend …
Séjour de 7 nuits en mars 2024
Réponse de Management team le 3 avr. 2024
Dear Cesare,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

8/10 Bien

Eugenia, West Orange

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en mars 2024
Réponse de Management team le 19 mars 2024
Dear Eugenia,Thank you for sharing your feedback with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

Syahrul Anuar

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is construction going on the road opposite the hotel which makes it bit noisier than expected. Otherwise the location is relatively good although it is bit far for walking distance to convenient stores and surrounding restaurants also limited for walking distance. Staff are helpful and easily approachable. Worth for money and also convenient to get transportation due to its location. Rooftop swimming pool is great with good views from it. There is lifeguard on duty too. Last but not least there are complimentary transportations from hotel to certain places such as Dubai Mall and certain terminals of Dubai International Airport at fixed timings each day. May consider to stay here again if to come to Dubai in future.
Séjour de 5 nuits en mars 2024
Réponse de Hotel Management le 6 mars 2024
Dear Syahrul,We thank you for your valued feedback and regret to hear about the issues you faced during your stay. Unfortunately we are currently being affected by nearby roadside construction works, however we have been assured that this is a temporary issue which will be recovered shortly. In the meantime we value your comments and will use them to improve our guest services in the future. We look forward to welcoming you back again soon for a pleasant stay! Kind regards,

10/10 Excellent

Kira, Oak Harbor

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is such an exceptional and fun place to stay! Zainy, totally instagramable and also refreshing and original
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 1 mars 2024
Dear Kira,Thank you for your feedback about your recent stay with us.We are delighted to hear that you enjoyed our rooms and facilities as well as the atmosphere and decor.We hope we can welcome you for a more extended period next time. Kind regards,

10/10 Excellent

Juan, Salt Lake City

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service staff was very attentive to my needs and efficient.
Séjour de 5 nuits en février 2024
Réponse de Aloft Al Mina Dubai le 26 févr. 2024
Dear Juan,We're thrilled to hear that you had a positive experience with our service staff. Providing attentive and efficient service is always our priority. Thank you for your feedback, and we hope to serve you again soon!Warm regards,

10/10 Excellent

Candice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was family friendly, the staff was wonderful and every red was met.
Séjour de 5 nuits en février 2024
Réponse de Aloft Al Mina Dubai le 26 févr. 2024
Dear Candice,We are delighted that you had an amazing experience with us. We hope to welcome you back again soon!Warm regards,

8/10 Bien

Gamze

Séjour de 3 nuits en février 2024
Réponse de Aloft Al Mina Dubai le 26 févr. 2024
Dear Gamze,Thanks so much for leaving us an amazing review. We look forward to hosting you again.Warm regards,

8/10 Bien

Sadia

Séjour de 10 nuits en février 2024
Réponse de Management Team le 25 mars 2024
Dear Sadia,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

SHIM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 9 févr. 2024
Dear Shim,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

Redait

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 12 nuits en janvier 2024
Réponse de Hotel Management le 31 janv. 2024
Dear Redait,Thank you for your feedback about your recent stay with us.We are delighted to hear that you enjoyed our rooms and facilities as well as our service.We hope we can welcome you for a more extended period next time. Kind regards,

10/10 Excellent

Mohammad raja

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Management le 29 janv. 2024
Dear Mohammad,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

Christoph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Trotz einer großen Baustelle vor der Tür war es sehr ruhig und entspannt. Sehr nettes und hilfsbereites Personal.
Séjour de 5 nuits en décembre 2023
Réponse de Hotel Management le 4 janv. 2024
Dear Christoph,We thank you for your valued feedback and regret to hear about the issues you faced during your stay. Unfortunately we are currently being affected by nearby roadside construction works, however we have been assured that this is a temporary issue which will be recovered shortly. In the meantime we value your comments and will use them to improve our guest services in the future. We look forward to welcoming you back again soon for a pleasant stay! Kind regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good comfortable stay
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Management le 18 déc. 2023
Dear,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

Malek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Management le 12 déc. 2023
Dear Malek,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was hip and with a young vibe. The dedk and kitchrn staff excellent....
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Management le 15 nov. 2023
Dear Daniel,Thank you for your feedback about your recent stay with us at Aloft Al Mina.We are delighted to hear that you generally enjoyed your stay with us.It is delightful to hear that all our associates made you feel welcomed and at ease, which is something we always strive for.We are looking forward to welcoming you back soon!Kind regards,

10/10 Excellent

alex

Séjour de 5 nuits en octobre 2023
Réponse de Hotel Management le 30 oct. 2023
Dear Alex,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

Solomon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service
Séjour de 8 nuits en septembre 2023
Réponse de Hotel Management le 16 oct. 2023
Dear Solomon,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

Hannan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice experience
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Managament le 24 juil. 2023
Dear Hannan,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

Gemal-Said

Séjour de 13 nuits en juin 2023
Réponse de Dear John, le 17 juil. 2023
Dear,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

Blessing

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good customer care
Séjour de 8 nuits en juin 2023
Réponse de Hotel Managament le 19 juin 2023
Dear Blessing,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

8/10 Bien

Francis, Redditch

Voyage d’affaires
Les points forts : Propreté et personnel et service
Excess to public transport limited
Séjour de 1 nuit en juin 2023
Réponse de Hotel Managament le 14 juin 2023
Dear Francis,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

8/10 Bien

Yolanda

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté
The hotel is decent I stayed 6 days the bathrooms didn’t seem as clean as they should, iron missing from room .Staff was nice and friendly, hotel transportation driver was so nice Minaj. The hotel was near all major attraction it Is a great place to stay for the price.
Séjour de 5 nuits en mai 2023
Réponse de Hotel Managament le 31 mai 2023
Dear Yolanda,Thank you for the feedback. We are disappointed to hear about your experience, and we apologize that our service was not to our usual standard.We always aim to deliver a great experience. We are very disappointed when we miss the mark which we clearly have on this occasion.Thanks for taking the time to bring this to our attention. Only through such feedback can we continue to improve all aspects of our offering.We hope to welcome you again and serve you better.Kind regards,

10/10 Excellent

hadia

Séjour de 1 nuit en mai 2023
Réponse de Hotel Managament le 16 mai 2023
Dear Hadia,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

8/10 Bien

KAOHUNG

Séjour de 1 nuit en avril 2023
Réponse de Hotel Managament le 3 mai 2023
Dear,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

6/10 Satisfaisant

KAOHUNG

Séjour de 1 nuit en avril 2023
Réponse de Hotel Management le 1 mai 2023
Dear Kaohung, Thank you for your feedback about your recent stay with us.We are looking forward to welcome you back soon.Best regards,

2/10 Horrible

MAIDA E

Séjour de 10 nuits en avril 2023
Réponse de Hotel Management le 1 mai 2023
Dear Maida, Thank you for your feedback about your recent stay with us.We are looking forward to welcome you back soon.Best regards,

10/10 Excellent

marie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour
Un excellent séjour Chambre de standing et fonctionnelle Un vrai atout sur le personnel qui est aux petits soins Le restaurant de l hotel est excellent à un tarif très abordable Piscine rooftop toujours au soleil!
Séjour de 9 nuits en mars 2023
Réponse de Hotel Managament le 7 avr. 2023
Cher Marie,Merci d'avoir partagé votre commentaire avec nous.Nous sommes très heureux de savoir que vous avez apprécié votre temps avec nous.Nous espérons vous accueillir à nouveau.Cordialement,

10/10 Excellent

Lukas

Réponse de Aloft Al Mina team le 17 avr. 2023
Thank you for taking the time to give us your valued feedback, look forward to welcoming you back again soon!

10/10 Excellent

Lukas

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sehr sauberes Hotel und sehr gutes Personal
Séjour de 4 nuits en mars 2023
Réponse de Hotel Managament le 27 mars 2023
Dear Lukas,Thank you for taking the time to give us your feedback about your stay with us at Aloft Al Mina.We are delighted to hear that you enjoyed your staying experience with us.It is great to read that our associates were able to make you feel welcome, and we look forward to having you back here in the future!Kind regards,

10/10 Excellent

Michael

Séjour de 5 nuits en mars 2023
Réponse de Hotel Managament le 27 mars 2023
Dear Michael,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

8/10 Bien

Kirsten

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ein sehr schönes Hotel. Freundliches Personal, tolles Frühstück. Dreimal täglich Shuttle zur Dubaimall und Strand la mer. Wir kommen gerne wieder
Séjour de 6 nuits en mars 2023
Réponse de Hotel Managament le 20 mars 2023
Dear Kristen,Thank you for taking the time to give us your feedback about your stay with us at Aloft Al Mina.We are delighted to hear that you enjoyed your staying experience with us.It is great to read that our associates were able to make you feel welcome, and we look forward to having you back here in the future!Kind regards,

8/10 Bien

Endre

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en mars 2023
Réponse de Hotel Managament le 13 mars 2023
Dear Endre,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

RANJU

Séjour de 1 nuit en février 2023
Réponse de Hotel Managament le 20 févr. 2023
Dear Ranju,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

Ahmed

Séjour de 3 nuits en février 2023
Réponse de Hotel Managament le 13 févr. 2023
Dear Ahmed,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

2/10 Horrible

neda

Séjour de 1 nuit en février 2023
Réponse de Hotel Managament le 13 févr. 2023
Dear Neda,Thank you for sharing your review with us.We are disappointed to hear your stay was not up to your expectations.We will look further into it and fix the issues you faced with us this time.We hope to welcome you again and serve you better.Kind regards,

10/10 Excellent

Ibrahima

Séjour de 4 nuits en février 2023
Réponse de Hotel Managament le 10 févr. 2023
Dear Ibrahima,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

HIDEKAZU

Séjour de 3 nuits en janvier 2023
Réponse de Hotel Managament le 31 janv. 2023
Dear,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

Asif

Séjour de 1 nuit en janvier 2023
Réponse de Hotel Managament le 31 janv. 2023
Dear Asuf,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

8/10 Bien

AZUSA

Séjour de 2 nuits en janvier 2023
Réponse de Hotel Managament le 30 janv. 2023
Dear Azusa,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
The bars/restaurants in the hotel did not cooperate with the hotel, and service in theese were bad.
Séjour de 6 nuits en novembre 2022
Réponse de Hotel Managament le 28 nov. 2022
Dear,Thank you for sharing your comment with us.We are disappointed to hear your experience was not quite up to your expectation this time.We have shared your feedback with the management in charge to ensure this will not occur again in the future.We hope to welcome you again and serve you better.Kind regards,

8/10 Bien

Daniel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service personnel og maden
Séjour de 6 nuits en octobre 2022
Réponse de Hotel Managament le 28 oct. 2022
Dear Daniel,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

Paramjit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022
Réponse de Hotel Managament le 17 oct. 2022
Dear Paramjit,Thank you for taking the time to give us your feedback about your stay with us.We are delighted to hear that you enjoyed your staying experience with us.We hope we can welcome you for a more extended period next time. Kind regards,

8/10 Bien

mirella

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotellin sijainti ja henkilökunta olivat erinomaisia.
Séjour de 7 nuits en mars 2022
Réponse de Aloft Al Mina Family le 28 mars 2022
Dear Mirella, Thank you so much for taking the time out to share your valuable feedback and rating us 4 on Ebookers We are pleased to learn that your stay with us was wonderful. We highly appreciate the kind words you have shared and we hope we were able to exceed your expectations during your time with us. We hope we have the opportunity to welcome you back again soon. Warm Regards

10/10 Excellent

Edmund

Séjour de 1 nuit en mars 2022
Réponse de Aloft Al Mina Family le 4 mars 2022
Dear Guest, Thank you so much for taking the time out to share your valuable feedback and rating us 10 on Hotels.com. We highly appreciate the kind words you have shared and we hope we were able to exceed your expectations during your time with us. We hope we have the opportunity to welcome you back again soon. Warm Regards

4/10 Médiocre

Fumiaki

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
スタッフの対応がとても残念…東洋人を上から目線での扱い
Séjour de 28 nuits en janvier 2022
Réponse de Aloft Al Mina Family le 28 févr. 2022
Hi Fumaiki, Thank you so much for taking the time out to share your valuable feedback. We would firstly like to apologize for the inconvenience caused during your time with us. We have taken your feedback very seriously and have informed the concerned department head to ensure that immediate action is taken. We hope this incident has not tainted your confidence in us and we hope we have the opportunity to welcome you back again soon. Warm Regards