Extérieur

Avis sur Radisson Hotel Southfield-Detroit

3 out of 5
Radisson Hotel Southfield-Detroit
26555 Telegraph Rd, Southfield, MI

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 402 avis sur 1008." "
Note des voyageurs de 8 (Bien), d’après 288 avis sur 1008." "
Note des voyageurs de 6 (Satisfaisant), d’après 148 avis sur 1008." "
Note des voyageurs de 4 (Médiocre), d’après 64 avis sur 1008." "
Note des voyageurs de 2 (Horrible), d’après 106 avis sur 1008." "

8,0/10

Propreté

8,2/10

Personnel et service

7,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Établissement offrant des services minimaliste et avec un secteur plus ou moins recommandable
Séjour de 1 nuit en mai 2019
Réponse de surjit le 10 nov. 2019
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Confort de la chambre
Service moyen
Service moyen en general
Séjour de 2 nuits en août 2019
Réponse de surjit le 8 août 2019
Dear guest- thanks for staying in our hotel while you gave 6 out of 10 points. Your satisfaction is most important to us. Request to give us specific feedback which we can improve upon. Next time we assure of better service. See you soon. Regards, Surjit (Customer care

6/10 Satisfaisant

John

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de surjit le 22 mai 2024
Dear John , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 Bien

Portia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property. I appreciate how clean and welcoming the lobby is. We had a room in the tower & it was comfortable. The only dislikes was the tight space, broken sink & no microwave.
Séjour de 1 nuit en mai 2024
Réponse de surjit le 20 mai 2024
Dear Portia , Thank you for taking the time to complete our online survey regarding your recent stay at our NICE hotel- with clean and welcoming lobby+ comfy stay. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided for tight space, sink and microwave to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4/10 Médiocre

Sandy

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room had no fridge or microwave. Ice machines on the floors did not work.
Séjour de 2 nuits en mai 2024
Réponse de surjit le 14 mai 2024
Dear Sandy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as frdige and microwave not available( while given on request)+ ice machines did not work.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Ace

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only thing I did not like was they did not have free breakfast you had to pay
Séjour de 1 nuit en avril 2024
Réponse de surjit le 10 mai 2024
Dear Ace , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We believe in value for money- hence breakfast ( hot and cold with variety)is chargeable, this is practice in Southfield. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love hotel staff bar just didn't like it on vwry busy street and doesn't have a pool
Séjour de 1 nuit en avril 2024
Réponse de surjit le 2 mai 2024
Dear Eric, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with lovely staff and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback for pool you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 Bien

Keena

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nearby the freeway and shops
Séjour de 1 nuit en mars 2024
Réponse de surjit le 27 avr. 2024
Dear Keena , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel near to freeway and shops besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 Satisfaisant

Lisa

Séjour de 1 nuit en mars 2024
Réponse de surjit le 3 avr. 2024
Dear Lisa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 Bien

ashley

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de surjit le 19 avr. 2024
Dear Ashley, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 Bien

Zachary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stay for the price
Séjour de 1 nuit en mars 2024
Réponse de surjit le 27 mars 2024
Dear Zachary , Thank you for taking the time to complete our online survey regarding your GOOD stay for the price at our hotel besides high score 4/5 . We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 Bien

Roderick

Les points forts : Personnel et service
The ceft and the breakfast buffet is the best feature at the hotel, the food quality and preparation is comparable to many upscale hotels at an amazing low price for what you get, hats off to the chef.
Séjour de 3 nuits en mars 2024
Réponse de surjit le 26 mars 2024
Dear Roderick, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with delicious breakfast at amazing low price and fantastic chef besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Marketa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like it, stay there twice both times were the same clean and friendly staff!! I would recommend also stay there again… ✅
Séjour de 1 nuit en mars 2024
Réponse de surjit le 19 mars 2024
Dear Marketa, Thank you for taking the time to complete our online survey regarding your recent stay at our clean hotel with friendly staff in both your stays besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 Satisfaisant

Lisa

Les points forts : Personnel et service
Location
Séjour de 2 nuits en mars 2024
Réponse de surjit le 16 mars 2024
Dear Lisa , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 Horrible

Micah

Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de surjit le 12 mars 2024
Dear Micha , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Tieisha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel
Séjour de 2 nuits en mars 2024
Réponse de surjit le 11 mars 2024
Dear Tieisha Hagans, Thank you for taking the time to complete our online survey regarding your recent stay at our GREAT hotel with great experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 Satisfaisant

Lisa

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de surjit le 11 mars 2024
Dear Lisa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Queen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was nice, although even if they are not completely done with u, they most definitely will take another person in line.. So now u have a person standing on your back although you are not finish with your transaction.
Séjour de 2 nuits en mars 2024
Réponse de surjit le 9 mars 2024
Dear Queen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice staff and extra person always in line to help us besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 Bien

Mohammad Shafayet

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing Service. If breakfast had been included, that would have been lovely.
Séjour de 2 nuits en mars 2024
Réponse de surjit le 5 mars 2024
Dear Mohammad Shafayer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with amazing service and high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Kenya

Séjour de 4 nuits en février 2024
Réponse de surjit le 23 mars 2024
Dear Kenya , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Devonta

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice
Séjour de 1 nuit en février 2024
Réponse de surjit le 3 mars 2024
Dear Devonta , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great, friendly ,clean
Séjour de 1 nuit en février 2024
Réponse de surjit le 1 mars 2024
Dear Jason, Thank you for taking the time to complete our online survey regarding your recent stay at our clean and friendly hotel. besides perfect score 5/5 We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 Bien

Vinetta

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté
Need to do better
When I arrived they couldn’t find my reservation showing I had paid. The bed had hair in it the shower had hair in it. Housekeeping did not clean the room nor change the sheets. They made the bed and replenished the towels and wash clothes.the closest restaurant was in the hotel which was only available 1 night I was there
Séjour de 4 nuits en février 2024
Réponse de surjit le 28 févr. 2024
Dear Vinetta , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as check in issue, hair in bed and bathroom, sheets not replaced.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

juanita

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great for the price
Séjour de 4 nuits en février 2024
Réponse de surjit le 22 févr. 2024
Dear Junaita, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with great price and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Alexis

Les points forts : Infrastructures et conditions de l’hébergement
For the price at the time we had a 14th floor room with a great view and the hotel was clean and the room was very nice. I experienced no problems at all. The elevators are getting work done that’s probably the only minor thing but there are multiple elevators to use.
Séjour de 1 nuit en février 2024
Réponse de surjit le 22 févr. 2024
Dear Alexis, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with great price, clean and nice view. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided for elevator repair to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 Bien

Tarvarus

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel but it was a party at the restaurant and for the amount that I paid for the room I had to park in the back they need to make sure the resident has access for parking if it’s going to ba a party at the restaurant
Séjour de 1 nuit en février 2024
Réponse de surjit le 21 févr. 2024
Dear Tarvarus , Thank you for taking the time to complete our online survey regarding your recent stay at our NICE hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided FOR' parking issue due to party in restaurant' to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 Horrible

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
I stayed here for 2 nights , the 2nd night there wasn’t any parking as there was an event going on in SALT + KO . However me being a guest of the hotel they should have accommodations for hotel guests to stay when there is no where to park . I had to park my car at a friends house and catch an Uber back to hotel . I will not be back
Séjour de 2 nuits en février 2024
Réponse de surjit le 20 févr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as no parking on 2nd night of stay- led to difficulty .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Brandon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Séjour de 1 nuit en février 2024
Réponse de surjit le 19 févr. 2024
Dear Brandon , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with good experience and perfect score 10/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love be there again soon
Séjour de 1 nuit en février 2024
Réponse de surjit le 19 févr. 2024
Dear Christopher, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager.Really appreciate your love to visit hotel again. Pl keep up the spirit

10/10 Excellent

PRODI

Good
Séjour de 1 nuit en février 2024
Réponse de surjit le 18 févr. 2024
Dear PRODI, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with good experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 Horrible

Pavan rohith

Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de surjit le 16 févr. 2024
Dear Pavan Rohith, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Talib

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quite and noce clean place to stay
Séjour de 1 nuit en février 2024
Réponse de surjit le 14 févr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Kenneth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de surjit le 14 févr. 2024
Dear Kenneth, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 10/10. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Reggie

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de surjit le 14 févr. 2024
Dear Reggie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with fantastic experience and perfect score 10/10. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Raechaun

Séjour de 1 nuit en février 2024
Réponse de surjit le 12 févr. 2024
Dear Raechaun, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4/10 Médiocre

Charita

Séjour de 1 nuit en février 2024
Réponse de surjit le 21 mars 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Charles

Voyage en famille
Les points forts : Propreté et personnel et service
Clean and convient
Séjour de 2 nuits en février 2024
Réponse de surjit le 6 févr. 2024
Dear Charles , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with clean and convenient location besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 Bien

Jeffery

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast buffet was excellent and only ten dollars. Well worth it.
Séjour de 4 nuits en janvier 2024
Réponse de surjit le 5 févr. 2024
Dear Jeffery, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with excellent buffet breakfast and high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 Bien

Carol-Lynn

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was nice and price was good. The breakfast is $10 and it is AMAZING!! So much to choose from, food is well cooked and so many options! I've never had a breakfast with so much good food! The gentleman that runs it is incredibly sweet, pays so much attention to you and details. Keeps everything clean, and even will slice up oranges for you and bring to your table! I had it both days just b/c it was so good and he was such a great person!
Séjour de 2 nuits en janvier 2024
Réponse de surjit le 30 janv. 2024
Dear Carol-Lynn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel at nice and good place, amazing breakfast _fantastic ambience besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 Bien

Tonya

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de surjit le 30 janv. 2024
Dear Tonya , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with good score 8/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4/10 Médiocre

Tamara

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Well to start upon entering the hotel I slipped on the greasy floor….i thought it was me and my shoes until another guy came in and slipped as well. The only auditor was quite busy doing some cleaning I assume. The first room had a dead fly in the pillow and thigh dirt on the toilet seat. She switched our room which took over 30 min. I always stay here and couldn’t believe how it was this time. They did try and rectify things.
Séjour de 1 nuit en janvier 2024
Réponse de surjit le 29 janv. 2024
Dear Tamara Layton, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as slippery floor, dead fly and dirty toilet seat .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 Bien

Shavon

Séjour de 1 nuit en janvier 2024
Réponse de surjit le 21 mars 2024
Dear Shavon , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience and high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

robert

Séjour de 1 nuit en janvier 2024
Réponse de surjit le 21 mars 2024
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 Horrible

Johnathon

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
There were people playing music loud all night. People laying in the hallway.
Séjour de 1 nuit en décembre 2023
Réponse de surjit le 24 janv. 2024
Dear Johnathon , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as noisy at night+ people lying in hallway .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Reggie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de surjit le 24 janv. 2024
Dear Reggie , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 10/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

10/10 Excellent

Clinise

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de surjit le 22 janv. 2024
Dear Clinise , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2/10 Horrible

Timothy

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Do not stay here!
The toilet had difficulty flushing the entire time, my room didn't get daily cleaning, and to top it off the hotel charged $300 to my card for the booking!!! Even though i told them i already paid through hotels.com and they said they removed the charge but a week later and it is still not put back into my bank account.
Séjour de 4 nuits en janvier 2024
Réponse de surjit le 17 janv. 2024
Dear Timorthy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as difficult flushing of toilet while billing issue .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

6/10 Satisfaisant

Tonya

Voyage en famille
The tv did not receive all channels, even with heat on 75 degrees room was cold
Séjour de 3 nuits en janvier 2024

6/10 Satisfaisant

Alexandria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de surjit le 16 janv. 2024
Dear Alexandria, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

8/10 Bien

Jeremy

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
Staff was very helpful and room was clean and comfortable
Séjour de 2 nuits en janvier 2024
Réponse de surjit le 16 janv. 2024
Dear Jeremy , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with helpful staff, clean and comfy room besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager