Avis sur Radisson Hotel Southfield-Detroit
Radisson Hotel Southfield-Detroit
26555 Telegraph Rd, Southfield, MI
Avis
7,8
Bien
8,0/10
Propreté
8,2/10
Personnel et service
7,6/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
Voyage d’affaires
10 nov. 2019
Les points forts : Personnel et service
Séjour de 1 nuit en mai 2019
Réponse de surjit le 10 nov. 2019
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
Customer Relationship Manager
Best Western Premier Detroit, Southfield
6/10 Satisfaisant
Voyageur vérifié
8 août 2019
Les points forts : Confort de la chambre
Service moyen
Voyageur vérifié
Séjour de 2 nuits en août 2019
Réponse de surjit le 8 août 2019
Dear guest- thanks for staying in our hotel while you gave 6 out of 10 points. Your satisfaction is most important to us. Request to give us specific feedback which we can improve upon. Next time we assure of better service. See you soon. Regards, Surjit (Customer care
6/10 Satisfaisant
John
20 mai 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
John
Séjour de 3 nuits en mai 2024
Réponse de surjit le 22 mai 2024
Dear John , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Bien
Portia
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Portia
Séjour de 1 nuit en mai 2024
Réponse de surjit le 20 mai 2024
Dear Portia , Thank you for taking the time to complete our online survey regarding your recent stay at our NICE hotel- with clean and welcoming lobby+ comfy stay. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided for tight space, sink and microwave to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
4/10 Médiocre
Sandy
Voyage en famille
13 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sandy
Séjour de 2 nuits en mai 2024
Réponse de surjit le 14 mai 2024
Dear Sandy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as frdige and microwave not available( while given on request)+ ice machines did not work.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Ace
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ace
Séjour de 1 nuit en avril 2024
Réponse de surjit le 10 mai 2024
Dear Ace , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We believe in value for money- hence breakfast ( hot and cold with variety)is chargeable, this is practice in Southfield. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Eric
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 1 nuit en avril 2024
Réponse de surjit le 2 mai 2024
Dear Eric, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with lovely staff and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback for pool you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Bien
Keena
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keena
Séjour de 1 nuit en mars 2024
Réponse de surjit le 27 avr. 2024
Dear Keena , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel near to freeway and shops besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
6/10 Satisfaisant
Lisa
1 avr. 2024
Lisa
Séjour de 1 nuit en mars 2024
Réponse de surjit le 3 avr. 2024
Dear Lisa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Bien
ashley
29 mars 2024
Les points forts : Propreté
ashley
Séjour de 1 nuit en mars 2024
Réponse de surjit le 19 avr. 2024
Dear Ashley, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Bien
Zachary
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zachary
Séjour de 1 nuit en mars 2024
Réponse de surjit le 27 mars 2024
Dear Zachary , Thank you for taking the time to complete our online survey regarding your GOOD stay for the price at our hotel besides high score 4/5 . We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Bien
Roderick
25 mars 2024
Les points forts : Personnel et service
Roderick
Séjour de 3 nuits en mars 2024
Réponse de surjit le 26 mars 2024
Dear Roderick, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with delicious breakfast at amazing low price and fantastic chef besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Marketa
Voyage en famille
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marketa
Séjour de 1 nuit en mars 2024
Réponse de surjit le 19 mars 2024
Dear Marketa, Thank you for taking the time to complete our online survey regarding your recent stay at our clean hotel with friendly staff in both your stays besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
6/10 Satisfaisant
Lisa
15 mars 2024
Les points forts : Personnel et service
Lisa
Séjour de 2 nuits en mars 2024
Réponse de surjit le 16 mars 2024
Dear Lisa , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Horrible
Micah
11 mars 2024
Les points faibles : Personnel et service
Micah
Séjour de 1 nuit en mars 2024
Réponse de surjit le 12 mars 2024
Dear Micha , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Tieisha
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tieisha
Séjour de 2 nuits en mars 2024
Réponse de surjit le 11 mars 2024
Dear Tieisha Hagans, Thank you for taking the time to complete our online survey regarding your recent stay at our GREAT hotel with great experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
6/10 Satisfaisant
Lisa
9 mars 2024
Les points forts : Personnel et service
Lisa
Séjour de 1 nuit en mars 2024
Réponse de surjit le 11 mars 2024
Dear Lisa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Queen
8 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Queen
Séjour de 2 nuits en mars 2024
Réponse de surjit le 9 mars 2024
Dear Queen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice staff and extra person always in line to help us besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Bien
Mohammad Shafayet
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mohammad Shafayet
Séjour de 2 nuits en mars 2024
Réponse de surjit le 5 mars 2024
Dear Mohammad Shafayer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with amazing service and high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Kenya
2 mars 2024
Kenya
Séjour de 4 nuits en février 2024
Réponse de surjit le 23 mars 2024
Dear Kenya , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Devonta
Voyage d’affaires
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Devonta
Séjour de 1 nuit en février 2024
Réponse de surjit le 3 mars 2024
Dear Devonta , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Jason
29 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jason
Séjour de 1 nuit en février 2024
Réponse de surjit le 1 mars 2024
Dear Jason, Thank you for taking the time to complete our online survey regarding your recent stay at our clean and friendly hotel. besides perfect score 5/5 We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Bien
Vinetta
Voyage d’affaires
26 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté
Need to do better
Vinetta
Séjour de 4 nuits en février 2024
Réponse de surjit le 28 févr. 2024
Dear Vinetta , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as check in issue, hair in bed and bathroom, sheets not replaced.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
juanita
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
juanita
Séjour de 4 nuits en février 2024
Réponse de surjit le 22 févr. 2024
Dear Junaita, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with great price and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Alexis
20 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Alexis
Séjour de 1 nuit en février 2024
Réponse de surjit le 22 févr. 2024
Dear Alexis, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with great price, clean and nice view. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided for elevator repair to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Bien
Tarvarus
Voyage en couple
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tarvarus
Séjour de 1 nuit en février 2024
Réponse de surjit le 21 févr. 2024
Dear Tarvarus , Thank you for taking the time to complete our online survey regarding your recent stay at our NICE hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided FOR' parking issue due to party in restaurant' to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Horrible
Voyageur vérifié
19 févr. 2024
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en février 2024
Réponse de surjit le 20 févr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as no parking on 2nd night of stay- led to difficulty .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Brandon
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brandon
Séjour de 1 nuit en février 2024
Réponse de surjit le 19 févr. 2024
Dear Brandon , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with good experience and perfect score 10/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Christopher
Voyage en couple
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en février 2024
Réponse de surjit le 19 févr. 2024
Dear Christopher, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager.Really appreciate your love to visit hotel again. Pl keep up the spirit
10/10 Excellent
PRODI
17 févr. 2024
PRODI
Séjour de 1 nuit en février 2024
Réponse de surjit le 18 févr. 2024
Dear PRODI, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with good experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Horrible
Pavan rohith
14 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Pavan rohith
Séjour de 1 nuit en février 2024
Réponse de surjit le 16 févr. 2024
Dear Pavan Rohith, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Talib
Voyage en famille, Voyage d’affaires
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Talib
Séjour de 1 nuit en février 2024
Réponse de surjit le 14 févr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Kenneth
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kenneth
Séjour de 1 nuit en décembre 2023
Réponse de surjit le 14 févr. 2024
Dear Kenneth, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 10/10. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Reggie
11 févr. 2024
Les points forts : Personnel et service
Reggie
Séjour de 1 nuit en février 2024
Réponse de surjit le 14 févr. 2024
Dear Reggie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with fantastic experience and perfect score 10/10. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Raechaun
10 févr. 2024
Raechaun
Séjour de 1 nuit en février 2024
Réponse de surjit le 12 févr. 2024
Dear Raechaun, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
4/10 Médiocre
Charita
10 févr. 2024
Charita
Séjour de 1 nuit en février 2024
Réponse de surjit le 21 mars 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Charles
Voyage en famille
4 févr. 2024
Les points forts : Propreté et personnel et service
Charles
Séjour de 2 nuits en février 2024
Réponse de surjit le 6 févr. 2024
Dear Charles , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with clean and convenient location besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Bien
Jeffery
4 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeffery
Séjour de 4 nuits en janvier 2024
Réponse de surjit le 5 févr. 2024
Dear Jeffery, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with excellent buffet breakfast and high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Bien
Carol-Lynn
Voyage d’affaires
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carol-Lynn
Séjour de 2 nuits en janvier 2024
Réponse de surjit le 30 janv. 2024
Dear Carol-Lynn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel at nice and good place, amazing breakfast _fantastic ambience besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Bien
Tonya
Voyage en famille
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tonya
Séjour de 2 nuits en janvier 2024
Réponse de surjit le 30 janv. 2024
Dear Tonya , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with good score 8/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
4/10 Médiocre
Tamara
27 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tamara
Séjour de 1 nuit en janvier 2024
Réponse de surjit le 29 janv. 2024
Dear Tamara Layton, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as slippery floor, dead fly and dirty toilet seat .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Bien
Shavon
25 janv. 2024
Shavon
Séjour de 1 nuit en janvier 2024
Réponse de surjit le 21 mars 2024
Dear Shavon , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience and high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
robert
25 janv. 2024
robert
Séjour de 1 nuit en janvier 2024
Réponse de surjit le 21 mars 2024
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Horrible
Johnathon
Voyage en couple
24 janv. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Johnathon
Séjour de 1 nuit en décembre 2023
Réponse de surjit le 24 janv. 2024
Dear Johnathon , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as noisy at night+ people lying in hallway .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Reggie
23 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Reggie
Séjour de 2 nuits en janvier 2024
Réponse de surjit le 24 janv. 2024
Dear Reggie , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 10/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Excellent
Clinise
22 janv. 2024
Les points forts : Propreté et personnel et service
Clinise
Séjour de 1 nuit en janvier 2024
Réponse de surjit le 22 janv. 2024
Dear Clinise , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Horrible
Timothy
Voyage d’affaires
16 janv. 2024
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Do not stay here!
Timothy
Séjour de 4 nuits en janvier 2024
Réponse de surjit le 17 janv. 2024
Dear Timorthy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as difficult flushing of toilet while billing issue .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
6/10 Satisfaisant
Tonya
Voyage en famille
16 janv. 2024
Tonya
Séjour de 3 nuits en janvier 2024
6/10 Satisfaisant
Alexandria
Voyage en famille
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Alexandria
Séjour de 1 nuit en janvier 2024
Réponse de surjit le 16 janv. 2024
Dear Alexandria, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Bien
Jeremy
Voyage en famille, Voyage avec des animaux de compagnie
15 janv. 2024
Les points forts : Propreté et personnel et service
Jeremy
Séjour de 2 nuits en janvier 2024
Réponse de surjit le 16 janv. 2024
Dear Jeremy , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with helpful staff, clean and comfy room besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager