Avis sur Holiday Inn Express Romulus / Detroit Airport, an IHG Hotel
Holiday Inn Express Romulus / Detroit Airport, an IHG Hotel
7680 Merriman Rd, Romulus, MI
Avis
8,4
Très bien
8,6/10
Propreté
8,6/10
Personnel et service
8,2/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
8 sept. 2018
Séjour de 1 nuit en septembre 2018
8/10 Bien
Voyageur vérifié
11 janv. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de Deonn le 29 mars 2014
Hello,
Thank you for taking the time to complete the survey based on your stay at our hotel. We hope to have the pleasure of you as a guest at are hotel in the near future!
Thank you
10/10 Excellent
IMAD
Voyage d’affaires
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
IMAD
Séjour de 1 nuit en mai 2024
8/10 Bien
Keri
Voyage en famille
27 mai 2024
Keri
Séjour de 2 nuits en mai 2024
8/10 Bien
JUNIETHA
27 mai 2024
Les points forts : Personnel et service
JUNIETHA
Séjour de 2 nuits en mai 2024
10/10 Excellent
qasid
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
qasid
Séjour de 2 nuits en mai 2024
10/10 Excellent
Michael
Voyage en famille avec de jeunes enfants
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en mai 2024
8/10 Bien
Cherryann
20 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Cherryann
Séjour de 3 nuits en mai 2024
Réponse de Byron le 20 mai 2024
Dear Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your insights as they help us improve our services.We're glad to hear that most of our staff left a positive impression on you. However, we're sorry to hear that the rooms did not meet your expectations. We take guest comfort seriously, and we'll review your comments to see how we can make improvements.We apologize for the inconvenience regarding the breakfast timing. Your feedback is noted, and we'll consider adjusting the hours to better accommodate our guests
8/10 Bien
David and Laura
18 mai 2024
Les points forts : Propreté et personnel et service
David and Laura
Séjour de 1 nuit en mai 2024
Réponse de Byron le 20 mai 2024
Thank you for choosing to stay with us. We're thrilled to hear that you enjoyed your time here.Your satisfaction is our priority, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.Warm regards,
8/10 Bien
Averil
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Averil
Séjour de 1 nuit en mai 2024
Réponse de Byron le 20 mai 2024
Thank you for choosing to stay with us. We're thrilled to hear that you enjoyed your time here.Your satisfaction is our priority, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.Warm regards,
8/10 Bien
Christopher
Voyage en famille avec de jeunes enfants
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en mai 2024
10/10 Excellent
heejong
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
heejong
Séjour de 1 nuit en mai 2024
Réponse de Byron le 20 mai 2024
Thank you for choosing to stay with us. We're thrilled to hear that you enjoyed your time here.Your satisfaction is our priority, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.Warm regards,
10/10 Excellent
Brenda
Voyage en couple
3 mai 2024
Brenda
Séjour de 1 nuit en mai 2024
Réponse de Byron le 20 mai 2024
hank you for choosing to stay with us. We're thrilled to hear that you had a wonderful experience during your time here.We're delighted that you found our front desk staff to be kind and accommodating. Providing excellent service is our top priority, and we're glad that they made a positive impression on you.It's also great to know that you enjoyed the variety and quality of our breakfast offerings, as well as the cleanliness of your room. We take pride in maintaining high standards of cleanliness and comfort for all our guests.Additionally, we're pleased that you found our location convenient, with amenities such as a convenience store and restaurant within walking distance.We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
6/10 Satisfaisant
Karen
30 avr. 2024
Karen
Séjour de 1 nuit en avril 2024
Réponse de Byron le 20 mai 2024
Thank you for choosing to stay with us. We're thrilled to hear that you enjoyed your time here.Your satisfaction is our priority, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.Warm regards,
8/10 Bien
Jeanine
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeanine
Séjour de 1 nuit en avril 2024
Réponse de Byron le 20 mai 2024
Thank you for choosing to stay with us. We're thrilled to hear that you enjoyed your time here.Your satisfaction is our priority, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.Warm regards,
10/10 Excellent
Richard
Voyage en famille
27 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en avril 2024
Réponse de Byron le 20 mai 2024
Thank you for choosing to stay with us. We're thrilled to hear that you enjoyed your time here.Your satisfaction is our priority, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.Warm regards,
10/10 Excellent
Jeremiah
Voyage d’affaires
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeremiah
Séjour de 1 nuit en avril 2024
Réponse de Byron le 9 avr. 2024
Thank you for choosing to stay with us. We're delighted to hear that you had a positive experience during your time here.We're thrilled that you found our staff friendly, our layout convenient, and our rooms clean. It's always rewarding to know that our guests appreciate the efforts we put into maintaining a comfortable and welcoming environment.We're also pleased to hear that you enjoyed our breakfast selection. Ensuring a variety of options to cater to different preferences is important to us.We hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,
6/10 Satisfaisant
Kevin
Voyage en couple
7 avr. 2024
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 1 nuit en avril 2024
Réponse de Byron le 9 avr. 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your insights as they help us improve our services.We're glad to hear that most of our staff left a positive impression on you. However, we're sorry to hear that the rooms did not meet your expectations. We take guest comfort seriously, and we'll review your comments to see how we can make improvements.We apologize for the inconvenience regarding the breakfast timing. Your feedback is noted, and we'll consider adjusting the hours to better accommodate our guests.Regarding the condition of the parking lot, we apologize for any inconvenience this may have caused. Maintaining a clean and safe environment is important to us, and we'll address this issue promptly.We truly value your feedback and hope to have the opportunity to welcome you back in the future. If there's anything else we can do to improve your experience, please don't hesitate to reach out.Warm regards,
10/10 Excellent
John
Voyage en groupe
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en avril 2024
Réponse de Byron le 9 avr. 2024
Thank you for choosing to stay with us. We're delighted to hear that you had a positive experience during your time here.We're thrilled that you found our staff friendly, our layout convenient, and our rooms clean. It's always rewarding to know that our guests appreciate the efforts we put into maintaining a comfortable and welcoming environment.We're also pleased to hear that you enjoyed our breakfast selection. Ensuring a variety of options to cater to different preferences is important to us.We hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,
10/10 Excellent
Joann
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joann
Séjour de 1 nuit en janvier 2024
Réponse de Byron le 9 avr. 2024
Thank you for choosing to stay with us. We're delighted to hear that you had a positive experience during your time here.We're thrilled that you found our staff friendly, our layout convenient, and our rooms clean. It's always rewarding to know that our guests appreciate the efforts we put into maintaining a comfortable and welcoming environment.We're also pleased to hear that you enjoyed our breakfast selection. Ensuring a variety of options to cater to different preferences is important to us.We hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,
10/10 Excellent
Jeanine
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeanine
Séjour de 1 nuit en avril 2024
Réponse de Byron le 9 avr. 2024
Thank you for choosing to stay with us. We're delighted to hear that you had a positive experience during your time here.We're thrilled that you found our staff friendly, our layout convenient, and our rooms clean. It's always rewarding to know that our guests appreciate the efforts we put into maintaining a comfortable and welcoming environment.We're also pleased to hear that you enjoyed our breakfast selection. Ensuring a variety of options to cater to different preferences is important to us.We hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,
8/10 Bien
Stuart
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stuart
Séjour de 1 nuit en mars 2024
Réponse de Byron le 9 avr. 2024
Thank you for choosing to stay with us. We're delighted to hear that you had a positive experience during your time here.We're thrilled that you found our staff friendly, our layout convenient, and our rooms clean. It's always rewarding to know that our guests appreciate the efforts we put into maintaining a comfortable and welcoming environment.We're also pleased to hear that you enjoyed our breakfast selection. Ensuring a variety of options to cater to different preferences is important to us.We hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,
10/10 Excellent
Timothy
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Timothy
Séjour de 1 nuit en mars 2024
Réponse de Byron le 29 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that you enjoyed your time at our hotel.Your satisfaction is paramount to us, and it's wonderful to know that we were able to meet your expectations. We look forward to the opportunity of welcoming you back soon.If there's anything we can do to make your next stay even more memorable, please don't hesitate to reach out. We're here to ensure that every aspect of your stay is exceptional.Warm regards,
2/10 Horrible
Robert
Voyage d’affaires, Voyage en couple
26 mars 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en mars 2024
6/10 Satisfaisant
Christine
Voyage en famille
22 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christine
Séjour de 1 nuit en mars 2024
Réponse de Byron le 26 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that you had a positive experience during your time here.
10/10 Excellent
Kedra
Voyage en groupe
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kedra
Séjour de 1 nuit en mars 2024
Réponse de Byron le 21 mars 2024
Thank you for staying with us and for taking the time to provide us with your valuable feedback. We truly appreciate your insights as they help us to improve our service and ensure a better experience for all our guests.We're glad you chose our hotel for your stay and we hope that you had a pleasant and comfortable time. We look forward to having the opportunity to welcome you back soon. If there's anything specific you'd like us to know or if there's any way we can enhance your next stay, please don't hesitate to reach out.Thank you once again for your feedback. We can't wait to see you again soon.
10/10 Excellent
Roxanne
Voyage en famille
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roxanne
Séjour de 1 nuit en mars 2024
Réponse de Byron le 15 mars 2024
Thank you for choosing to stay with us. We appreciate your patronage and are delighted to hear that you had a pleasant experience.If there's anything specific you enjoyed during your stay or any feedback you'd like to share, please don't hesitate to let us know. Your satisfaction is our priority, and we're always striving to improve our services.We hope to have the pleasure of welcoming you back in the future. If you have any questions or if there's anything we can assist you with, please feel free to reach out.Warm regards,
8/10 Bien
Marc, Fuquay Varina
Voyage d’affaires
7 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marc
Séjour de 1 nuit en mars 2024
Réponse de Byron le 15 mars 2024
Thank you for choosing to stay with us. We appreciate your patronage and are delighted to hear that you had a pleasant experience.If there's anything specific you enjoyed during your stay or any feedback you'd like to share, please don't hesitate to let us know. Your satisfaction is our priority, and we're always striving to improve our services.We hope to have the pleasure of welcoming you back in the future. If you have any questions or if there's anything we can assist you with, please feel free to reach out.Warm regards,
10/10 Excellent
Maureen
1 mars 2024
Maureen
Séjour de 1 nuit en février 2024
Réponse de Byron le 21 mars 2024
Thank you for staying with us and for taking the time to provide us with your valuable feedback. We truly appreciate your insights as they help us to improve our service and ensure a better experience for all our guests.We're glad you chose our hotel for your stay and we hope that you had a pleasant and comfortable time. We look forward to having the opportunity to welcome you back soon. If there's anything specific you'd like us to know or if there's any way we can enhance your next stay, please don't hesitate to reach out.Thank you once again for your feedback. We can't wait to see you again soon.
8/10 Bien
Suzanne, Chatham
Voyage en groupe
27 févr. 2024
Suzanne
Séjour de 1 nuit en février 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that everything was to your liking during your stay.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We look forward to the opportunity to welcome you back again in the future.If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.
10/10 Excellent
Voyageur vérifié
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that everything was to your liking during your stay.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We look forward to the opportunity to welcome you back again in the future.If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.
10/10 Excellent
Peter, Lima
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en février 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that everything was to your liking during your stay.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We look forward to the opportunity to welcome you back again in the future.If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.
8/10 Bien
Sandra, Lake Orion
Voyage en couple
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandra
Séjour de 1 nuit en février 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that everything was to your liking during your stay.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We look forward to the opportunity to welcome you back again in the future.If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.
10/10 Excellent
Tom
23 févr. 2024
Tom
Séjour de 1 nuit en février 2024
Réponse de Byron le 21 mars 2024
Thank you for staying with us and for taking the time to provide us with your valuable feedback. We truly appreciate your insights as they help us to improve our service and ensure a better experience for all our guests.We're glad you chose our hotel for your stay and we hope that you had a pleasant and comfortable time. We look forward to having the opportunity to welcome you back soon. If there's anything specific you'd like us to know or if there's any way we can enhance your next stay, please don't hesitate to reach out.Thank you once again for your feedback. We can't wait to see you again soon.
10/10 Excellent
John
Voyage d’affaires
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
John
Séjour de 1 nuit en février 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that everything was to your liking during your stay.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We look forward to the opportunity to welcome you back again in the future.If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.
10/10 Excellent
Marta
Voyage en couple
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marta
Séjour de 1 nuit en février 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that everything was to your liking during your stay.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We look forward to the opportunity to welcome you back again in the future.If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.
10/10 Excellent
Cullen
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cullen
Séjour de 1 nuit en février 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that everything was to your liking during your stay.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We look forward to the opportunity to welcome you back again in the future.If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.
10/10 Excellent
Amanda
Voyage en famille
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amanda
Séjour de 1 nuit en février 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that everything was to your liking during your stay.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We look forward to the opportunity to welcome you back again in the future.If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.
10/10 Excellent
Kieychia
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kieychia
Séjour de 1 nuit en décembre 2023
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that everything was to your liking during your stay.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We look forward to the opportunity to welcome you back again in the future.If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every aspect of your stay meets and exceeds your expectations.
2/10 Horrible
Angelo
12 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Angelo
Séjour de 1 nuit en février 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. Your patronage is greatly appreciated.We sincerely apologize for the extreme noise disturbance you experienced during your stay and for the inconvenience of not having anyone available at the front desk. Providing a peaceful and attentive environment for our guests is our priority, and we regret falling short of your expectations in this regard.Please rest assured that we take your feedback seriously, and we will address these issues with our team to prevent similar occurrences in the future.Despite the challenges you encountered, we hope that you were still able to enjoy some aspects of your stay. We would be grateful for the opportunity to welcome you back and provide you with the exceptional experience you deserve.If there's anything we can do to make your next stay more comfortable, please don't hesitate to reach out. We're here to ensure your satisfaction.
10/10 Excellent
Alan
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alan
Séjour de 1 nuit en février 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that you had a positive experience during your visit.
10/10 Excellent
Riley
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Riley
Séjour de 1 nuit en février 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that you had a positive experience during your visit.
10/10 Excellent
PABLO
Voyage en famille
11 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PABLO
Séjour de 1 nuit en février 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. Your feedback is greatly appreciated.We're pleased to hear that you enjoyed your stay and that you found our hotel to your satisfaction. Your suggestion regarding providing more condiment options is duly noted, and we will certainly work on implementing it to enhance the experience for our guests.Regarding the pancakes, we apologize if there were any issues, and we appreciate you bringing it to our attention. We will investigate this matter further to ensure that it is addressed promptly.We look forward to the opportunity of welcoming you back again soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities.
10/10 Excellent
Voyageur vérifié
Voyage en groupe
8 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome Park and Fly Hotel!
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. Your feedback is greatly appreciated.We're pleased to hear that you enjoyed your stay and that you found our hotel to your satisfaction. Your suggestion regarding providing more condiment options is duly noted, and we will certainly work on implementing it to enhance the experience for our guests.Regarding the pancakes, we apologize if there were any issues, and we appreciate you bringing it to our attention. We will investigate this matter further to ensure that it is addressed promptly.We look forward to the opportunity of welcoming you back again soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities.
10/10 Excellent
Brent
Voyage en groupe
7 févr. 2024
Brent
Séjour de 1 nuit en janvier 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. Your feedback is greatly appreciated.We're pleased to hear that you enjoyed your stay and that you found our hotel to your satisfaction. Your suggestion regarding providing more condiment options is duly noted, and we will certainly work on implementing it to enhance the experience for our guests.Regarding the pancakes, we apologize if there were any issues, and we appreciate you bringing it to our attention. We will investigate this matter further to ensure that it is addressed promptly.We look forward to the opportunity of welcoming you back again soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities.
8/10 Bien
Ashley
5 févr. 2024
Ashley
Séjour de 1 nuit en janvier 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that you had a positive experience during your visit.
4/10 Médiocre
Randall
Voyage en famille
4 févr. 2024
Randall
Séjour de 1 nuit en février 2024
Réponse de Byron le 5 mars 2024
Dear RandallI'm truly sorry to hear that the conditions of the room did not meet your expectations during your stay with us. We strive to provide our guests with a comfortable and pleasant experience, and it's clear we fell short in your case.Please know that your feedback is extremely important to us and has been shared with our housekeeping and maintenance teams to address and rectify the issues you've mentioned. We are committed to improving our services and guest experience.Despite this experience, we hope you will consider staying with us again in the future. We would appreciate the opportunity to demonstrate our high standards and show you the quality service and accommodations we are known for.If there's anything specific you'd like us to know or if there's any way we can assist you further, please don't hesitate to reach out. We hope to have the chance to welcome you back soon and provide you with a much more positive experience.
10/10 Excellent
Brian
3 févr. 2024
Brian
Séjour de 1 nuit en février 2024
Réponse de Byron le 21 mars 2024
Thank you for staying with us and for taking the time to provide us with your valuable feedback. We truly appreciate your insights as they help us to improve our service and ensure a better experience for all our guests.We're glad you chose our hotel for your stay and we hope that you had a pleasant and comfortable time. We look forward to having the opportunity to welcome you back soon. If there's anything specific you'd like us to know or if there's any way we can enhance your next stay, please don't hesitate to reach out.Thank you once again for your feedback. We can't wait to see you again soon.
6/10 Satisfaisant
Ken
Voyage en couple
1 févr. 2024
Les points forts : Propreté et personnel et service
Ken
Séjour de 1 nuit en janvier 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. We're delighted to hear that you had a positive experience during your visit.
8/10 Bien
Abigail
Voyage en famille
1 févr. 2024
Average hotel
Abigail
Séjour de 1 nuit en janvier 2024
Réponse de Byron le 5 mars 2024
Thank you for choosing to stay with us. Your feedback is greatly appreciated.We're pleased to hear that you enjoyed your stay and that you found our hotel to your satisfaction. Your suggestion regarding providing more condiment options is duly noted, and we will certainly work on implementing it to enhance the experience for our guests.Regarding the pancakes, we apologize if there were any issues, and we appreciate you bringing it to our attention. We will investigate this matter further to ensure that it is addressed promptly.We look forward to the opportunity of welcoming you back again soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities.