Avis
7,6
Bien
8,6/10
Propreté
7,4/10
Personnel et service
7,0/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
7,2/10
Écoresponsabilité
Avis
13 août 2015
Les points forts : Propreté
Les points faibles : Personnel et service
8/10 Bien
Keli
Voyage en famille, Voyage en groupe, Voyage en couple
19 mai 2024
Keli
Séjour de 2 nuits en mai 2024
10/10 Excellent
Angela
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 2 nuits en mai 2024
10/10 Excellent
PHILIP, Ottawa
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PHILIP
Séjour de 1 nuit en mars 2024
2/10 Horrible
Chuck
16 mars 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Chuck
Séjour de 1 nuit en mars 2024
10/10 Excellent
Annette
Voyage en famille, Voyage en couple
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Annette
Séjour de 1 nuit en mars 2024
10/10 Excellent
TruHeart
Voyage en couple
7 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
TruHeart
Séjour de 1 nuit en mars 2024
10/10 Excellent
Keith, Taylor
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keith
Séjour de 1 nuit en février 2024
4/10 Médiocre
Richard
11 févr. 2024
Richard
Séjour de 2 nuits en février 2024
10/10 Excellent
Alexandria
1 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alexandria
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Daniel
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Daniel
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Sarah
Voyage en famille
13 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Nicole
10 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicole
Séjour de 2 nuits en novembre 2023
6/10 Satisfaisant
Neil, Snover
10 nov. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Neil
Séjour de 1 nuit en novembre 2023
10/10 Excellent
Mark
Voyage en famille
29 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mark
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Carmelita
22 oct. 2023
Carmelita
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Ken
Voyage d’affaires
13 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ken
Séjour de 5 nuits en octobre 2023
10/10 Excellent
Andrew
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrew
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Deena
17 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Deena
Séjour de 1 nuit en septembre 2023
8/10 Bien
Charles
13 sept. 2023
Charles
Séjour de 1 nuit en septembre 2023
4/10 Médiocre
Jason
10 sept. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Really Low Budget!!!
Jason
Séjour de 1 nuit en septembre 2023
8/10 Bien
Joseph
4 sept. 2023
Les points forts : Propreté
Joseph
Séjour de 3 nuits en août 2023
2/10 Horrible
Boubacar
27 août 2023
Les points faibles : Équipements
Boubacar
Séjour de 2 nuits en août 2023
10/10 Excellent
Dave
14 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dave
Séjour de 1 nuit en août 2023
10/10 Excellent
Rodney
13 août 2023
Rodney
Séjour de 1 nuit en août 2023
4/10 Médiocre
Edd
Voyage d’affaires
2 août 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Edd
Séjour de 2 nuits en juillet 2023
8/10 Bien
Jessie
31 juil. 2023
Les points forts : Propreté et personnel et service
Jessie
Séjour de 1 nuit en juillet 2023
8/10 Bien
Andromeda
18 juil. 2023
Andromeda
Séjour de 1 nuit en juin 2023
10/10 Excellent
Jessia
10 juil. 2023
Jessia
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager le 12 juil. 2023
Dear Jessia,Thanks for your stay. We are glad that you had a great experience, got value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely, Hotel Manager
6/10 Satisfaisant
Dwight
14 juin 2023
Dwight
Séjour de 2 nuits en juin 2023
Réponse de Hotel Manager le 5 juil. 2023
Dear Dwight,Thank you so much for sharing your recent stay with us. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
2/10 Horrible
Mindelei
31 mai 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't Do It.
Mindelei
Séjour de 1 nuit en avril 2023
Réponse de Hotel Manager le 2 juin 2023
Dear Mindelei,We deeply apologize for the series of unfortunate incidents you encountered during your stay. We take your feedback seriously and will investigate and address each issue to prevent any future occurrences. We regret any inconvenience caused and apologize for the unhelpful response you received at the front desk. We understand your frustration and will ensure that this is addressed with our staff. Thank you for bringing these matters to our attention, and we appreciate your feedback.Sincerely, Hotel Manager
10/10 Excellent
Gregory
Voyage en groupe
25 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gregory
Séjour de 1 nuit en mai 2023
Réponse de Hotel Manager le 30 mai 2023
Dear Gregory,Thanks for choosing our hotel for your stay. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. I'm very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving our guests, and I'm happy that you had such a pleasant stay with us. We look forward to having you with us again very soon. Sincerely, Hotel Manager
10/10 Excellent
Dominique
9 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dominique
Séjour de 1 nuit en mai 2023
Réponse de Hotel Manager le 12 mai 2023
Dear Dominique,Thank you for your wonderful feedback! We're thrilled to hear that Room 206 provided a great experience for your honeymoon or relaxation. We appreciate your loyalty and preference for that specific room. It's our pleasure to provide a comfortable and enjoyable stay for our guests. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
10/10 Excellent
Gregory
8 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gregory
Séjour de 1 nuit en mai 2023
Réponse de Hotel Manager le 12 mai 2023
Dear Gregory,Thanks for your stay. We are glad that you had a great experience, got value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely, Hotel Manager
10/10 Excellent
Leslie
2 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean and comfortable
Leslie
Séjour de 1 nuit en avril 2023
Réponse de Hotel Manager le 3 mai 2023
Dear Leslie,Thanks for your nice comments. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager
8/10 Bien
Patrick
1 mai 2023
Patrick
Séjour de 1 nuit en avril 2023
Réponse de Hotel Manager le 24 mai 2023
Dear Patrick,Thank you so much for sharing your recent stay with us. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
4/10 Médiocre
Brooke
Voyage en couple
1 mai 2023
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Brooke
Réponse de Hotel Manager le 1 mai 2023
Dear Guest,We are sorry to hear that you didn't have a pleasant experience during your stay. We sincerely apologize for the inconvenience and discomfort caused. We appreciate your feedback, and we are looking into the issues you have raised. We strive to provide our guests with the best possible experience and will be sure to address the issues you have mentioned. Thank you for taking the time to write a review.Sincerely, Hotel Manager
10/10 Excellent
Nikolaos, LINCOLN PARK
11 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nikolaos
Séjour de 4 nuits en avril 2023
Réponse de Hotel Manager le 1 mai 2023
Dear Nikolaos,A big thank you for your stay at our hotel. It is really delightful to see your feedback. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
10/10 Excellent
Adisa
Voyage en famille
1 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, comfortable, and quaint
Adisa
Séjour de 3 nuits en mars 2023
Réponse de Hotel Manager le 3 avr. 2023
Dear Adisa,Thank you for taking the time to write such a lovely review about our property! We are so pleased to know that you keep coming back for more. We strive to provide our guests with the best possible experience, and your kind words show that we’re succeeding. We look forward to welcoming you back soon!Sincerely, Hotel Manager
10/10 Excellent
Mr. John
Voyage en groupe
20 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cozy Place
Mr. John
Séjour de 1 nuit en mars 2023
Réponse de Hotel Manager le 21 mars 2023
Dear John,Thank you for your kind words! We are delighted to know that you had a pleasant experience. Our cozy brick rooms and gas fireplaces are especially popular for creating a warm and inviting atmosphere. We strive to keep our rooms and facilities clean and comfortable for all our guests, and it's wonderful to know that we met your expectations. We look forward to seeing you again soon!Sincerely, Hotel Manager
10/10 Excellent
Steven
Voyage en couple
20 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en mars 2023
Réponse de Hotel Manager le 21 mars 2023
Dear Steven,Thanks for your nice comments. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager
2/10 Horrible
Destyn
Voyage en couple
7 mars 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Destyn
Séjour de 2 nuits en mars 2023
Réponse de Hotel Manager le 9 mars 2023
Dear Destyn,Thank you for being our guest.I am sorry to hear that you had such a negative experience. We take pride in providing our guests with the highest quality service and accommodations, and it is clear that we failed in this instance. We will be sure to investigate this further and take any necessary steps to ensure that such an issue does not happen again. Thank you for bringing this to our attention.Sincerely, Hotel Manager
6/10 Satisfaisant
Deanna
26 févr. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Deanna
Séjour de 1 nuit en février 2023
Réponse de Hotel Manager le 28 févr. 2023
Dear Deanna,Thank you for your review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.We look forward to hosting you again very soon! Sincerely, Hotel Manager
8/10 Bien
michael
Voyage d’affaires
11 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great value and price
michael
Séjour de 1 nuit en février 2023
Réponse de Hotel manager le 11 févr. 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
10/10 Excellent
Dallas
29 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dallas
Séjour de 1 nuit en janvier 2023
Réponse de Hotel Manager le 1 févr. 2023
Dear Dallas,We are delighted to know that you enjoyed a great stay at our hotel. We strive to give all of our guests the finest service possible. Your ten-star review is an affirmation of our efforts, which encourages us to continue doing our best for you. We hope that you will return soon!Sincerely,Hotel Manager
2/10 Horrible
Jeff
30 déc. 2022
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Jeff
Séjour de 1 nuit en décembre 2022
Réponse de Hotel Manager le 31 déc. 2022
Dear Jeff,Thanks for the stay and the feedback.We apologize for your experience and understand your concern for the area. We strive to provide comfortable accommodations and regret that we did not meet your expectations. We are looking into possible improvements to ensure our guests have a better stay.Please visit us again. Sincerely,Hotel Manager
4/10 Médiocre
Angela
Voyage en couple
25 déc. 2022
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Angela
Réponse de Hotel Manager le 26 déc. 2022
Dear Angela, Thank you for your stay. We are terribly sorry that we failed you in some way. We shall definitely work on your observations. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely, Hotel Manager.
4/10 Médiocre
Joseph
17 déc. 2022
Joseph
Séjour de 1 nuit en décembre 2022
Réponse de Hotel Manager. le 21 déc. 2022
Dear Joseph, We have noted your 4-star review. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Sincerely,Hotel Manager
10/10 Excellent
Frank
14 déc. 2022
Frank
Séjour de 1 nuit en décembre 2022
Réponse de Hotel Manager. le 21 déc. 2022
Dear Frank,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating shall motivate us to better our hospitality. Hope to see you again soon!!! Regards, Hotel Manager
2/10 Horrible
Krystle
1 déc. 2022
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Krystle
Séjour de 1 nuit en octobre 2022
Réponse de Hotel Manager. le 6 déc. 2022
Dear Krystle, Thanks for your feedback with only a 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager