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Avis sur Baymont by Wyndham Thornton

2.5 out of 5
Baymont by Wyndham Thornton
243 E 120th Ave, Thornton, CO

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 127 avis sur 671." "
Note des voyageurs de 8 (Bien), d’après 108 avis sur 671." "
Note des voyageurs de 6 (Satisfaisant), d’après 131 avis sur 671." "
Note des voyageurs de 4 (Médiocre), d’après 133 avis sur 671." "
Note des voyageurs de 2 (Horrible), d’après 172 avis sur 671." "

5,6/10

Propreté

7,0/10

Personnel et service

5,6/10

Équipements

5,2/10

Infrastructures et conditions de l’hébergement

5,4/10

Écoresponsabilité

Avis

8/10 Bien

Els

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Goed hotel, proper, goed ontbijt
Goed hotel, goed ontbijt. Vlakbij Denver en autoweg.
Séjour de 1 nuit en juillet 2019

6/10 Satisfaisant

John

Voyage en couple
Les points forts : Personnel et service
People were friendly. Hotel was nice, but our room had torn carpeting and curtains and the desk chair was beat up.
Séjour de 4 nuits en mai 2024
Réponse de Front Desk Manager le 21 mai 2024
Thank you for staying with us. Thank you for your feedback. We are currently beginning the process to update and renovate all the rooms. I apologize that your stay was not the best one. I assure you that we will be removing the carpet and replacing everything in the room. I hope you stay with us in the future. Once again thank you for staying with us

2/10 Horrible

aaron, henderson

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Place is filthy, damages all and the inside of room, furniture. Smells funny.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Manager le 15 mai 2024
Thank you for your feedback.We apologize your stay with us as not a great one. We are in th eprocess to begin renovation on the hotel.; We hope in th future you will give us another chance to improve your stay with us.

6/10 Satisfaisant

Jessica

Voyage en famille
Les points forts : Propreté et personnel et service
The grounds were not kept up. The battery in our lock died and since it was the weekend there was no one to replace it. The front desk had to let us into our room every time we came back to the hotel.
Séjour de 2 nuits en mai 2024
Réponse de Front Desk Manager le 13 mai 2024
Thank you for your feedback. We apologize your stay with us was not a great one. We do apologize that your lock died. We did have to order a new key encoder and that company was not available on the weekend. It has been resolved and fixed. We are about to be remodeling the whole hotel as well as the outside grounds. Once again we apologize that the stay with us was not a great. We hope in the future you will come and stay with us again and give us a chance to make your stay a great one.

4/10 Médiocre

Lizbeth

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I wanted to like this hotel a lot more than I actually did. You get what you pay for.
Séjour de 3 nuits en mai 2024
Réponse de Front Desk Manager le 7 mai 2024
Thank you for staying with us. We apologize that your stay with us was not a great one. We are continuously trying to improve our staff as wella s the hotel. We hope you will give us another chance to improve youre next stay with us.

8/10 Bien

Federico

Les points faibles : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 1 mai 2024
Thank you for staying with us.

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 1 mai 2024
Thank you fror staying with us. We are pleased that you had a great stay.

2/10 Horrible

Jane

Voyage en famille
Worst hotel I've ever stayed at.
Séjour de 3 nuits en avril 2024
Réponse de Front Desk Manager le 1 mai 2024
Thank you for staying with us. I am sorry to hear that your stay with us was not a great one. We hope that in the near future you will consider giving us another chance to improve your experiemce with us.

10/10 Excellent

Reyna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and frendly
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 24 avr. 2024
Thank you for your feedback and thank you for staying with us. I am happy to hear that you enjoyed your stay with us. We are always happy to hear that our guests enjoyed their visit with us. We hope to see you again in the near future. Thank you once again for staying with us.

2/10 Horrible

Soni

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
the mattress in all the rooms were in pathetic condition.slept uncomfortably and woke up with a sprained neck. had to cut our 3 nights to one night in this property. checked out early with a broken neck
Séjour de 3 nuits en avril 2024
Réponse de Front Desk Manager le 21 avr. 2024
thank you for reaching out to us. We apologize that your stay with us was not a great. We are in the process of updating our hotel. The beds in our hotel are the first thing that we are replacing. We hope that you give us a chance in the near future to provide you with an exceptional experience

2/10 Horrible

Chris

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was ok two lights were out the blanket had burn holes in it the smoke detector didnt work and it was hanging the breakfast was just cereal and bagels they had no almond milk for us that are lactose and tolerance people were nice room was responsible price but i wouldnt stay again
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 12 avr. 2024
Thank you for your feedback. We apologize that your stay with us was not a great one. We are currently in the process of starting renovations to update and upgrade the hotel. Our breakfast will be upgraded as well. We apologize that we were unable to accomadate your needs. We hope you will give us a chance in the future to show you that our guests are are number one priority. Once again we apologize

4/10 Médiocre

Anjelica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nive
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 11 avr. 2024
Thank you for staying with us. We apologize that your stay with us was not a great one. We hope you will reconsider staying with us in the future as we will be updating and renovating the hotel to enhance our guests experience, Once again we apologize and hope you will give us another chance in the future.

2/10 Horrible

Ger

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
sink and bathtub was clogged
Séjour de 3 nuits en mars 2024
Réponse de Front Desk Manager le 5 mars 2024
Thank yiu for yiour feed back. We apologize that your stay with us was not a great one. We will be speaking with the maintence and making sure that all rooms are welcoming for our guests. We will also be starting a remodel and updating all our bathroom fixtures. We thank you for staying with us and we hope you give us another chance in the future to provide an exxceptional stay.

6/10 Satisfaisant

Saroj

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de front desk Manager le 1 mars 2024
Thank you for staying with us. We hope the next t ime you stay with us, we will provide a better experience.

2/10 Horrible

Amye

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Decided to get a new hotel was very dirty. We checked in and got something eat went back and checked out. Was told i couldnt get a full refund cause i checked in already so had to pay for one night even though we didnt stay at all.
Séjour de 2 nuits en février 2024
Réponse de front desk Manager le 26 févr. 2024
Thank you for your feedback. I apologize that your stay with us was not a great one. We willbe speaking with the housekeeoing staff on making sure that the rooms are clean and ready for our guests.

8/10 Bien

Stanley, Laramie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like that they were accepting vouchers from the homeless support program, though some people may not like having folks with problems around. I liked it.
Séjour de 2 nuits en février 2024
Réponse de front desk Manager le 26 févr. 2024
Thank y9u for staying with us. We hope that you stay with us in the future.

8/10 Bien

Anndi

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de front desk Manager le 1 mars 2024
Thank you for staying with us! We hope to see you again soon

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de front desk Manager le 1 mars 2024
Thank you for staying with us!We look forward to seeing you again real soon.

2/10 Horrible

Chase

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible and disgusting hotel
We pulled up to the hotel coming in from Arizona and this place was a mess. People out front smoking fentanyl. The front desk lady had yelled at us saying no check ins until 3 and everything was just an absolute mess from the smell to the rude service. We will never be going back.
Séjour de 3 nuits en janvier 2024
Réponse de front desk Manager le 22 janv. 2024
Thank you for taking the time to tell us about your experience at The Baymint by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear you had a bad experience upon arrival. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Baymont by Wyndham , we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerly, TonI Hart

10/10 Excellent

Marlene

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de front desk Manager le 1 mars 2024
Thank you for staying with us! We look frward to seeing you again real soon.

2/10 Horrible

adam

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It’s a homeless shelter my room had no heat watched two people from my room window try to get into my car
Séjour de 1 nuit en janvier 2024
Réponse de front desk Manager le 22 janv. 2024
Thank you for taking the time to tell us about your experience at The Baymint by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear you had a bad experience upon arrival. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Baymont by Wyndham , we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerly, Toni Hart

6/10 Satisfaisant

Ray

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Looks like someone pucked on the carpet.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Chetseng

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gas stations walking distance
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

4/10 Médiocre

Jessica

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mucho homeless adentro y fuera del hotel dia y noche.
Séjour de 2 nuits en décembre 2023

4/10 Médiocre

Joel, Las Vegas

Séjour de 5 nuits en août 2023

4/10 Médiocre

Brian

Voyage en famille
I have never been to a hotel with Continental breakfast that didn't serve any fruit!
Séjour de 2 nuits en novembre 2023

4/10 Médiocre

Patricia

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not worth $150.00/night
When we check in our first night, there was no one at the front desk; the clerk was in the back room and finally came to the desk. She didn't look good; her eyes were blood shot. Then, Friday morning, early, we came downstairs to sit in the lobby to wait for breakfast and were told we couldn't sit in the lobby until 6:00 AM. While waiting, we saw an older, unkempt woman come out of the elevator with a cigarette in her mouth. Apparently she knew the front desk clerk, a guy, because they smiled at each other. The bathroom had mold on the ceiling because the vent was not drawing moisture out. The bathroom counter had a gritting film on it of some kind. The multi-plug device over the bedstand was falling out of the wall. Bagels were cold; toaster was old and not working adequately. Saturday morning front desk clerk looked like she had just come in from sleeping under a bridge - unkempt and somewhat unprepared for the day. For $150.00/night, we were very disappointed in the cleanliness and amenities, especially for a Wyndham Hotel. This was not up to Wyndham standards.
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Rita

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is in need of repair. Room had some repairs but hadn’t been cleaned up and was very dirty. No room cleaning available during our stay. Will not stay here or recommend it to anyone.
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

David

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
4 story Hotel and only 1 luggage cart. Had to hand carry luggage for three people. Also the hot tub was gross and had sand in it.
Séjour de 2 nuits en octobre 2023

4/10 Médiocre

Stacy

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Cheap but not clean
The hotel was not very clean at all. Big tear in the carpet in our room. and the bathroom had lots of grime or dirt in the corners.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Raquel

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
First room they put us in hadn’t even been cleaned, dirty socks in the floor, bed slept in. They moved us right away but the cleanliness and overall condition of the place left a lot to be desired
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Bryan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Elizabeth

Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Scott

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Needs Help
Place needs a lot of renovation and then more diligent cleaning and maintenance. Bathroom was a disaster with leaking faucets and looks like someone wiped poop off their fingers on vanity above the sink. Toilet was a super low rider so you better have good knees or you’re not getting back up!
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Noah

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The beds where very comfortable to sleep in
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Regina

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was not what the pictures showed. A lot of homeless people hanging around. Didn’t feel safe leaving valuables in room
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Yasminka

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Glenn W

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Restaurants you could walk to.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Peggy

Voyage en famille
Les points forts : Propreté et personnel et service
nice pool hot tub was way too hot very limited breakfast
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Ronnie

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Poor condition. No hot water. No working coffee maker. Lights didn't work in room. Repairs needed to be done. Changed rooms and still had issues. Limited breakfast. Cereal and toast only. Website shows Oatmeal, Waffle maker, Hot tray for eggs etc. Next to homeless shelter. Arrest took place on property. Definitely not what I paid for. .
Séjour de 3 nuits en septembre 2023

2/10 Horrible

Ryan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dakota needs fired
It was horrible. They are unprofessional and extremely rude. Worst Hotel experience in my life. I have never worse behavior by a hotel employee. They should be appalled and Dakota should be fired immediately
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Oleg

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Drug addicts around the property, dirty and smelled like smoke, room had black mold, brown stains and was smoked in
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Ryan

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hotel rooms are very dirty, elevators very dirty, bathroom covered in stains, carpets covered in stains, used worn and gross blankets. Wasn’t expecting anything special or fancy but I’ve stayed in motels that are much cleaner than here. And for $200 a night to sleep in a dump- insane. Lovely staff very kind.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Karen

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Property is in need of major update. Worn carpets and furniture. Shower pressure poor at best. Breakfast consisted of bagels, english muffin and cereal, coffee and juice. Parking was good .
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Hector

Séjour de 1 nuit en septembre 2023

8/10 Bien

Renee

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en août 2023

2/10 Horrible

Cynthia, Casper

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We couldn’t get out of their fast enough . Had to switch both rooms as they were dirty. The new rooms were not much better. Lots of damage in rooms. Drug bust next to our car as territorial dealers were arguing over whose territory it was. Man & woman drunk or on drugs in next room to us arguing loudly and profanely. They need an overhaul of the whole property.
Séjour de 2 nuits en août 2023