Chambre Double Deluxe | Minibar, coffres-forts dans les chambres, bureau, rideaux occultants
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Avis sur JRD Luxury

3.5 out of 5
JRD Luxury
B-7/113 A, Safdarjung Enclave, New Delhi, Delhi N.C.R

Avis

5,6
Note des voyageurs de 10 (Excellent), d’après 3 avis sur 26." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 26." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 26." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 26." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 26." "

5,2/10

Propreté

5,8/10

Personnel et service

5,8/10

Équipements

5,2/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

10/10 Excellent

Tobias

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023

8/10 Bien

Bryan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel near Deer Park and Hauz Khas. Clean room and friendly staff. Breakfast options are just ok.
Séjour de 1 nuit en mars 2023

10/10 Excellent

Kushan

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Overall good to stay

6/10 Satisfaisant

Thierry

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Diese Unterkunft wäre gut, wenn sie ordentlich gepflegt würde. Die Realität entspricht nicht den Bildern. Das 'Frühstücksbüffet' ist langweilig und die Tischdecken dreckig.
Séjour de 5 nuits en novembre 2022

2/10 Horrible

Benelli Srinagar

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Na
Séjour de 1 nuit en août 2022

10/10 Excellent

Saurav

nice
Séjour de 2 nuits en avril 2022

2/10 Horrible

Krishna

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Worst ever hotel I ever lived. No cleanliness at all. Looks good outside but not inside. They didn’t even have common sense to avoid loud noises (construction work) during night.
Séjour de 2 nuits en janvier 2022

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not as pictured. Rooms were dirty and smelled like smoke.
Séjour de 1 nuit en février 2020

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2019

8/10 Bien

Uthaya

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Dr.Uthayakumar M
Ok
Séjour de 1 nuit en septembre 2019

8/10 Bien

SAPNA

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Feedback
good
Séjour de 1 nuit en mai 2019
Réponse de JRD le 23 mai 2019
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

2/10 Horrible

REJEESH

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The property was a horrible experience. It also ended up with my shirt stolen from my room. First time in my 23 years of travelling. The photograps on the hotels.com site do not have any resemblence to the actual property. Rooms are dusty, dirty, bed & linen dirty , no connectivty for mobiles inside the room, work going on late into the night and loud noices. One lady in the adjacent room had part of her wall crashing into her room as the workers accidently drilled a big hole through it wrongly. She narrowly escaped.
Séjour de 2 nuits en février 2019
Réponse de JRD le 23 mai 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect Hotel for my needs near Green Park Area.
Really nice staff. Clean rooms. close to lots of night life and Green Park area of Delhi
Séjour de 1 nuit en février 2018
Réponse de JRD le 23 mai 2019
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

4/10 Médiocre

Abhi

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad cleanliness
it was short stay. Hotel is in good location but noisy. could hear people around my room. Staff were ok though during checkout they didn't seem to greet guests. Rooms b dedsheet were stained, towels didn't smell nice .
Séjour de 1 nuit en décembre 2017
Réponse de JRD le 23 mai 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

2/10 Horrible

Abhishek

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cheat Hotels and Pathetic Service with no empathy
My reservation was cancelled by the hotel a day before the check in while I was in Amsterdam. The hotel manager then charged me double the amount that was shown on hotels.com to give me a really bad room. I was informed that it was hotels.com mistake so, I need to pay more money. Hotels.com refused to get me an alternate hotel as I had checked in the original hotel (What am I supposed to do when I land at 2 AM in the morning during winters?). Anyways, I would not recommend this hotel or hotels.com to anyone.
Réponse de JRD le 23 mai 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

2/10 Horrible

P, Minnesota

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointed and Frustrating Experience
I prepaid for 5 nights at this hotel. When we arrived around 5 PM the front desk person, Manoj, seemed very busy and double-checked to see if we were supposed to be at this hotel. After a few minutes he informed us that we were but that we would be moved to a different branch of the hotel chain down the block. It would be an upgrade. He mentioned other names I was familiar with such as the JRD Exotica. We moved down the block to a different hotel as he mentioned. The new hotel only had a room for us for one night and wanted us to go back to the JRD Boutique after the one nigh. This front desk worker said they are not the same hotel chain. I threatened a refund and talked to Mr. Manoj on the phone. He said he would have us come back. We did and got in a room. It felt like the JRD Boutique might have been overbooked, that they do this regularly - working with a neighborhood hotel when overbooked, but they had a room for us when we came back. The room was ok. The water from the shower/tub leaked into the bathroom. We felt unwelcome. I checked out the next day with the front desk staff. It was difficult to contact Expedia to talk about the incident while I was in India. The phone number listed couldn't be reached via a landline in India. My cellphone had no service. There was no email address to contact customer service. I had to ask my sister in the US to make a call for me while we booked ourselves into a different hotel. I am still waiting for a refund.
Réponse de JRD le 23 mai 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

6/10 Satisfaisant

prakhar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice and comfortable stay
Spacious rooms with good room service,made the stay pleasant. But the hotel is a bit far from main road..
Réponse de JRD le 23 mai 2019
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

8/10 Bien

Florence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de JRD le 23 mai 2019
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice location but below average on cleanliness
Although it states free breakfast, there is no breakfast buffet...
Réponse de JRD le 23 mai 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

6/10 Satisfaisant

jenny, Melbourne

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dirty and rundown but location is great
It wasn't the worst I was in. Given the price, It was closed to my expectation. But there are cockroaches in the toilets. I have to kill around five big and small cockroaches before I used it. But the hotel location is good... Walking distance to nice pubs.
Réponse de JRD le 23 mai 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pathetic experience. Avoid booking this hotel
Pathetic... no room service at all. No one bothers to even come and check the room condition even after repeated calls in the reception
Réponse de JRD le 23 mai 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Confort de la chambre
Réponse de JRD le 23 mai 2019
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

6/10 Satisfaisant

Dan, Boston, MA

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Not too great.
This hotel is probably not worth the expense, especially given the large number of nearby options in the same price range. My room was essentially windowless, the bed was uncomfortable (way too soft), and at no point during my stay did the hot water work. Even more frustrating, my calls to the front desk to get hot water resulted in absolutely no action at all. Also, the location can be difficult to access at night, when the entire neighborhood becomes gated off--although this is true of many Delhi areas. On the positive side, the room was clean, and they provided plentiful bottled water. Their 24 hour check-in service is real, and the room was quiet.
Réponse de JRD le 23 mai 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de JRD le 25 mai 2019
Dear guest, We sincerely regret that we could not meet with your expectations, however we have taken note about The issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

4/10 Médiocre

shrus

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de JRD le 25 mai 2019
Dear guest, We sincerely regret that we could not meet with your expectations, however we have taken note about The issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

2/10 Horrible

Traveller, Mumbai

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bad staff
The hotel room was okay but staff and services were bad. Although I have booked the hotel from hotels.com website, during checkin, they could not locate the voucher, and during checkout, they were insisting that I pay. During checkout, I could see many other guests complaining about many things (including no water) - although I have not faced any such issues while staying in my room. The front desk folks were shouting at each other and not paying attention to guests. I went at 9pm to check in, and the room was not yet ready! My room was at the top floor, and there was loud noise in the rooftop at the middle of the night. Overall, a pathetic hotel and I am not going back again.
Réponse de JRD le 23 mai 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.