Avis sur Hilton Daytona Beach Oceanfront Resort
Hilton Daytona Beach Oceanfront Resort
100 N Atlantic Ave, Daytona Beach, FL
Avis
7,2
Bien
7,6/10
Propreté
7,8/10
Personnel et service
7,4/10
Équipements
7,0/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
24 avr. 2024
Séjour de 1 nuit en avril 2024
Réponse de Hotelmgmt le 14 mai 2024
It was a pleasure to have you as our guest, Éric, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!
10/10 Excellent
lise
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements
lise
Réponse de HotelMgmt le 2 avr. 2024
Thank you, Lise, for staying with us at the Hilton Daytona Beach Oceanfront Resort! We're thrilled to receive your five-star rating and appreciate your comments about our parking fee. We can't wait to welcome you back and provide you with an even better experience next time!
4/10 Médiocre
Marie-Claude
Voyage en famille
19 août 2023
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Marie-Claude
Séjour de 7 nuits en août 2023
Réponse de Hotelmgmt le 21 août 2023
Marie-Cluade, we regret to hear your stay did not meet expectations, especially concerning value and amenities. We are continuously striving to enhance our services and facilities. Your feedback is invaluable in this effort. We hope to have another opportunity to better serve you in the future.
2/10 Horrible
ELVER HERNAN
6 août 2023
Les points faibles : Personnel et service
ELVER HERNAN
Séjour de 3 nuits en août 2023
Réponse de Hotelmgmt le 7 août 2023
Elver, thank you for taking the time to review your stay. We are saddened to see that you were disappointed in your visit and would like to learn more about how we can improve. We hope you will reconsider staying with us again, as we are confident that we can provide you a better experience.
10/10 Excellent
Josyane
2 août 2023
Les points forts : Propreté et personnel et service
Josyane
Séjour de 1 nuit en août 2023
Réponse de Hotelmgmt le 2 août 2023
Thank you for your perfect rating of Hilton Daytona Beach Oceanfront Resort. We are glad you had an excellent stay and hope to have the pleasure of welcoming you back again soon!
6/10 Satisfaisant
Sébastien
25 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sébastien
Séjour de 2 nuits en juin 2023
Réponse de Hotelmgmt le 26 juin 2023
Thank you for rating your stay, Sébastien. We're confident you'll enjoy a much-improved guest experience the next time you visit.
8/10 Bien
Sylvie
27 mai 2023
Les points forts : Propreté et personnel et service
Sylvie
Séjour de 1 nuit en mai 2023
Réponse de Hotelmgmt le 30 mai 2023
Sylvie, thank you for taking the time to leave us your feedback. While we trust you had an overall enjoyable stay, we are saddened to learn that we fell short in some areas. Please accept our sincere apology for the inconvenience and know that we will review your comments further in order to improve. It is our hope that you will stay with us again the next time you are visiting Daytona!
6/10 Satisfaisant
CAROLINE
23 avr. 2023
CAROLINE
Séjour de 1 nuit en avril 2023
Réponse de HotelMgmt le 27 avr. 2023
Thank you for taking the time to rate your stay. We hope that you will come back and give us another chance to truly win you over, Caroline.
10/10 Excellent
Claude
22 avr. 2023
Claude
Séjour de 1 nuit en avril 2023
Réponse de Hotelmgmt le 13 mai 2023
Thank you for gifting us with your top score, Claude! Until next time!
4/10 Médiocre
caroline
Voyage en couple
14 avr. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
caroline
Séjour de 1 nuit en mars 2023
Réponse de Hotelmgmt le 17 avr. 2023
Caroline, thank you for taking a moment to review your stay. While we trust you had an overall enjoyable visit, we are sorry to hear some aspects of your stay did not meet your expectations. We will be sure to review your feedback further, as we are constantly improving our guest experience. It is our hope that you will stay with us again and provide us another opportunity to impress you.
8/10 Bien
Chantale
Voyage en famille
11 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chantale
Séjour de 4 nuits en mars 2023
Réponse de Hotelmgmt le 13 mars 2023
We appreciate you choosing to stay with us and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans, Chantale!
8/10 Bien
Lisette
Voyage en groupe
9 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisette
Séjour de 1 nuit en mars 2023
Réponse de Hotelmgmt le 10 mars 2023
Lisette, we love seeing our guests take advantage of our fantastic setting in the middle of the Daytona Beach action! Thank you for sharing your kind remarks and high score. We hope your adventures bring you back soon to the Hilton Daytona Beach Oceanfront Resort!
10/10 Excellent
danielle
Voyage en famille
30 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
danielle
Séjour de 1 nuit en décembre 2022
Réponse de Hotelmgmt le 3 janv. 2023
We can't ask for a more wonderful review, Danielle! Thank you for allowing us to welcome you to the Hilton Daytona Beach Oceanfront Resort. Please make plans to relax with us again soon!
10/10 Excellent
Sebastien
Voyage en famille
26 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sebastien
Séjour de 1 nuit en décembre 2022
Réponse de Hotelmgmt le 27 déc. 2022
How wonderful, Sebastien, to know that our breathtaking views exceeded your expectations! Thank you for your excellent review of the Hilton Daytona Beach Oceanfront Resort. Please visit us again soon!
8/10 Bien
Madeleine
Voyage en famille avec de jeunes enfants
25 déc. 2022
Les points forts : Équipements
Madeleine
Réponse de Hotelmgmt le 27 déc. 2022
We're so happy to hear that you enjoyed a memorable experience with us at the Hilton Daytona Beach Oceanfront Resort, Madeleine! Our team will be delighted by your high score. Please visit us again soon when the weather allows you to take full advantage of our beautiful amenities!
6/10 Satisfaisant
guillaume
17 déc. 2022
guillaume
4/10 Médiocre
Danielle
Voyage en couple
6 déc. 2022
Les points forts : Propreté et équipements
Danielle
Séjour de 1 nuit en décembre 2022
Réponse de HotelMgmt le 6 déc. 2022
Thank you for staying with us, Danielle, and for your feedback. You will find our parking rates comparable to similar lots in the Daytona Beach area, but we regret if our charge took you by surprise. We hope to welcome you back in the future so we can work to earn another star or two.
10/10 Excellent
Francine
Voyage en couple
24 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francine
Séjour de 1 nuit en novembre 2022
Réponse de Hotelmgmt le 28 nov. 2022
We never take a five-star score for granted, Francine! Thank you for staying with us at the Hilton Daytona Beach Oceanfront Resort. We’d love to welcome you back soon for more fun in the sun!
10/10 Excellent
MARC
29 août 2022
MARC
Séjour de 3 nuits en août 2022
Réponse de Hotelmgmt le 30 août 2022
There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon, Marc.
2/10 Horrible
Idbrahim
Voyage en famille avec de jeunes enfants
21 août 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Idbrahim
Séjour de 6 nuits en août 2022
Réponse de HotelMgmt le 12 oct. 2022
We appreciate your honest input, Idbrahim. We understand you did not find the accommodations to match the rates. We will share this with our Management Team. Hopefully, we can work to enhance any future visits.
10/10 Excellent
Eric
1 août 2022
Eric
Séjour de 1 nuit en juillet 2022
Réponse de Hotelmgmt le 3 août 2022
Thank you, Eric! We can’t wait to welcome you back again for another five-star stay at Hilton Daytona Beach Oceanfront Resort!
2/10 Horrible
François
Voyage avec des animaux de compagnie
15 mars 2022
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
François
Séjour de 1 nuit en mars 2022
Réponse de Hotelmgmt le 22 mars 2022
We are deeply disappointed, François, to learn that your stay fell short of expectations. Our staff is always eager to assist with any concerns you may have and had we been made aware of the situation, we would have made every effort to resolve these issues. We hope to have another chance to change your impression of us.
6/10 Satisfaisant
Bruno
18 févr. 2022
Bruno
Séjour de 1 nuit en février 2022
Réponse de Hotelmgmt le 25 févr. 2022
Thank you for taking the time to rate your stay. We hope that you will come back and give us another chance to truly win you over.
8/10 Bien
Philippe
Voyage d’affaires
11 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Philippe
Séjour de 1 nuit en décembre 2021
6/10 Satisfaisant
Luc
Voyage en couple
2 déc. 2021
Les points forts : Personnel et service et équipements
Luc
Séjour de 6 nuits en novembre 2021
Réponse de Hotelmgmt le 2 déc. 2021
We are elated, Luc, that our stunning property and friendly team impressed you! Thank you for your helpful feedback about the guest accommodations. We’d love to welcome you back anytime to the Hilton Daytona Beach for another relaxing getaway!
10/10 Excellent
Jennifer
28 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 2 nuits en mai 2024
10/10 Excellent
Rae
Voyage en famille, Voyage avec des animaux de compagnie
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rae
Séjour de 3 nuits en mai 2024
2/10 Horrible
Christy
27 mai 2024
Les points faibles : Personnel et service
Christy
Séjour de 3 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Christy, thank you for your feedback. We apologize for the unexplained charges and any inconvenience caused. We'll investigate this issue promptly. We hope to welcome you back for a better experience in the future.
4/10 Médiocre
Aslan
27 mai 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Aslan
Séjour de 2 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Aslan, thank you for your feedback. We apologize for the inconvenience with the elevators and understand your frustration. We'll address this issue to improve our service. We hope to welcome you back for a better experience in the future.
4/10 Médiocre
Mina
Voyage en couple
27 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Mina
Séjour de 2 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Mina, thank you for your valuable feedback. We are disheartened to hear that your stay fell short of your expectations, and for that we are truly sorry. We hope to welcome you back for an improved experience in the future.
10/10 Excellent
armando
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
armando
Séjour de 3 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Armando, thank you for staying with us! We are glad you had an outstanding stay and appreciate your high recommendation. Please accept our sincere apology for the inconvenience with the elevators. We hope to welcome you back for an even better experience soon!
2/10 Horrible
SAMANTHA
Voyage en famille, Voyage en groupe
27 mai 2024
Les points faibles : Personnel et service et équipements
SAMANTHA
Séjour de 3 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Samantha, thank you for your feedback. We apologize for the poor service you received. This is not reflective of our standards, and we will address this issue. We appreciate your input and hope to improve your experience in the future.
4/10 Médiocre
Brian
27 mai 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Brian
Séjour de 3 nuits en mai 2024
6/10 Satisfaisant
Jayson
27 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Jayson
Séjour de 1 nuit en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Jayson, thank you for your feedback. We are glad you enjoyed the location and views. We apologize for the crowded events and outdated areas. Your concerns about parking, the pool, and the restaurants will be addressed. We hope to welcome you back for a better experience in the future.
2/10 Horrible
Jesus
Voyage en famille avec de jeunes enfants
27 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jesus
Séjour de 3 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Jesus, thank you for your feedback. We apologize for the lack of a microwave, the long elevator waits, and the issues with the room's outlets. This is not up to our standards, and we will address these concerns. We hope to welcome you back for a better experience in the future.
2/10 Horrible
KAREL MARTINEZ
27 mai 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
KAREL MARTINEZ
Séjour de 3 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Karel, thank you for your feedback. We apologize for the outdated areas, bathroom conditions, and non-working elevators. We will address these issues. We also understand your concern about valet parking costs. We hope to welcome you back for an improved stay.
10/10 Excellent
Shahar, Alpharetta
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shahar
Séjour de 4 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Shahar, thank you for your wonderful review! We are thrilled you enjoyed our beachfront location, valet parking, and breakfast. We are glad your family found the room comfortable and clean. We appreciate your loyalty and look forward to welcoming you back every summer!
10/10 Excellent
Luis
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Luis
Séjour de 1 nuit en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Luis, thank you for your perfect rating. We are delighted you had an excellent stay and were pleased with our ideal location. The pleasure would be ours to welcome you back!
8/10 Bien
Harry
27 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Harry
Séjour de 1 nuit en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Harry, thank you for your feedback. We trust you had an overall enjoyable stay, though we apologize for the inconvenience you experienced with parking. We hope to welcome you back for a better stay in the future!
8/10 Bien
Christopher, Seminole
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christopher
Séjour de 2 nuits en mars 2024
Réponse de Hotelmgmt le 28 mai 2024
Thank you for visiting, Christopher! We are grateful for your star-rating, please come back soon.
4/10 Médiocre
Angela, Newbury Park
Voyage en groupe, Voyage d’affaires
26 mai 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Angela
Séjour de 4 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Angela, thank you for your feedback. We apologize for the issues with the elevator, valet service, air conditioning, and delayed assistance. We'll address these concerns to improve our service. We appreciate your patience and hope to welcome you back for a better experience.
10/10 Excellent
Jennifer
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 2 nuits en mai 2024
Réponse de Hotelmgmt le 28 mai 2024
Thank you for your five-stars, Jennifer. We look forward to your return and hope it's soon!
10/10 Excellent
Anthony
26 mai 2024
Les points forts : Propreté et personnel et service
Anthony
Séjour de 2 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Anthony, thank you for your perfect rating. We are delighted you had an overall enjoyable stay, though we apologize for the inconvenience you experienced with the elevators. We hope to welcome you back for a better stay in the future!
8/10 Bien
Alexandr
Voyage en famille avec de jeunes enfants
26 mai 2024
Alexandr
Séjour de 2 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Thank you for your feedback! We are glad you enjoyed our amenities, pool area, beach access, and the quieter Friday experience. We apologize for the overcrowding on Saturday and the long buffet lines. We look forward to welcoming you back for a more balanced stay!
6/10 Satisfaisant
Timothy
26 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Timothy
Séjour de 1 nuit en mai 2024
Réponse de Hotelmgmt le 28 mai 2024
It's disappointing to learn that your time with us did not win you over completely. We hope you'll give us the chance to impress you on a future visit, Timothy.
6/10 Satisfaisant
Alex-Anne
Voyage en famille
25 mai 2024
Les points forts : Équipements
Les points faibles : Personnel et service
Alex-Anne
Séjour de 6 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Alex-Anne, thank you for your feedback. We apologize for the unclear fees and inconvenience experienced. We will review our pricing and communication to improve transparency. We hope to regain your trust and provide a better experience in the future.
10/10 Excellent
Kaytlyn
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kaytlyn
Séjour de 4 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Kaytlyn, thank you for your perfect rating of Hilton Daytona Beach Oceanfront Resort. We are glad you had a great stay and our team exceeded your expectations. Your kind words are very much appreciated. It is also wonderful to hear that you found our location ideal. We hope to welcome you back again soon!
6/10 Satisfaisant
Amanda
Voyage en famille avec de jeunes enfants
25 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Amanda
Séjour de 4 nuits en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Amanda, thank you for your feedback. We apologize for the outdated rooms and condition of the furniture and tub. We will work on renovations to meet high-quality standards. We hope to welcome you back for an improved experience.
4/10 Médiocre
Carol
Voyage en famille, Voyage d’affaires
25 mai 2024
Les points forts : Personnel et service
Carol
Séjour de 1 nuit en mai 2024
Réponse de HotelMgmt le 28 mai 2024
Carol, thank you for your feedback. We apologize for the condition of the room and the inadequate fridge. We'll address these issues to improve our guest experience. We hope to welcome you back for a better stay in the future.
4/10 Médiocre
Noel
25 mai 2024
Noel
Séjour de 1 nuit en mai 2024
Réponse de Hotelmgmt le 26 mai 2024
We regret your stay did not win you over completely. It is our hope that you'll give us another chance to provide you with an improved experience, Noel.