Avis sur Daytona Grande Oceanfront Resort
Daytona Grande Oceanfront Resort
422 N Atlantic Ave, Daytona Beach, FL
Avis
9,0
Merveilleux
9,4/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille avec de jeunes enfants, Voyage en famille
13 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Séjour de 7 nuits en mai 2024
Réponse de fd le 15 mai 2024
Thank you for your review. Please come see us again soon!
10/10 Excellent
Mario
Voyage en famille
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mario
Séjour de 5 nuits en mars 2024
Réponse de fd le 15 mars 2024
Thank you for the perfect score! Hope you see us again soon!
8/10 Bien
Alexandre
8 oct. 2023
Les points forts : Propreté et personnel et service
Alexandre
Séjour de 2 nuits en octobre 2023
Réponse de Front desk le 9 oct. 2023
Thank you for staying with us. We appreciate your feedback.
2/10 Horrible
Alexandre
5 oct. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Alexandre
Séjour de 1 nuit en octobre 2023
Réponse de Daytona Grande Team le 6 oct. 2023
We're sorry to hear that you did not have a great experience. Hopefully we can earn a perfect 5 star rating next time
8/10 Bien
Sonia
Voyage en famille
31 août 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sonia
Séjour de 2 nuits en août 2023
Réponse de Daytona Grande Team le 31 août 2023
Thank you for the review. We will pass this along to Management for further discussions to improve.
10/10 Excellent
Maxime
5 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maxime
Séjour de 1 nuit en juillet 2023
Réponse de Front Desk le 6 août 2023
We appreciate your feedback, thank you for staying with us.
8/10 Bien
Louis-Olivier
Voyage en famille
25 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Louis-Olivier
Séjour de 1 nuit en février 2023
Réponse de Mike H. FOM le 25 févr. 2023
Thank you for the feedback.
8/10 Bien
Jacquie
Voyage en couple
4 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jacquie
Réponse de Mike H. FOM le 5 janv. 2023
We are happy the room you occupied was spacious. Please visit again soon.
10/10 Excellent
Julie
Voyage en famille
3 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en janvier 2023
Réponse de Mike H. FOM le 5 janv. 2023
Thank You for the positive review.
10/10 Excellent
Marc
Voyage en couple
8 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marc
Réponse de Mike H. FOM le 9 nov. 2022
Thank for the positive feedback.
10/10 Excellent
Sylvain
Voyage en couple
25 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sylvain
Séjour de 5 nuits en août 2022
Réponse de Night Auditor le 25 août 2022
Thank you for staying with us. We appreciate your feedback.
10/10 Excellent
isabelle
Voyage en famille
3 août 2022
Les points forts : Propreté, personnel et service, confort de la chambre
isabelle
Séjour de 2 nuits en juillet 2022
Réponse de FOM le 4 août 2022
Thank you for the great review and we hope to see you again soon.
10/10 Excellent
Kevin
Voyage en couple
3 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 7 nuits en mars 2022
Réponse de The Daytona Grande Oceanfront Resort le 3 avr. 2022
Merci pour votre avis. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau bientôt. Merci d'être notre invité!
10/10 Excellent
richard
20 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
richard
Séjour de 3 nuits en janvier 2022
10/10 Excellent
samuel
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
samuel
Séjour de 2 nuits en mai 2024
10/10 Excellent
Laura
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laura
Séjour de 3 nuits en mars 2024
Réponse de FOM le 27 mai 2024
Thank you for your kind words and review. Please come see us again soon!
10/10 Excellent
JAMES
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JAMES
Séjour de 2 nuits en mai 2024
Réponse de FOM le 27 mai 2024
Thank you for your kind words and review. Please come see us again soon!
10/10 Excellent
Rebecca
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rebecca
Séjour de 4 nuits en mai 2024
Réponse de FOM le 27 mai 2024
Thank you for your kind words and review. Please come see us again soon!
10/10 Excellent
Helen, Columbia
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helen
Séjour de 3 nuits en mai 2024
Réponse de FOM le 27 mai 2024
Thank you for your kind words and review. Please come see us again soon!
10/10 Excellent
Yanisseth
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yanisseth
Séjour de 2 nuits en mai 2024
Réponse de FOM le 27 mai 2024
Thank you for your kind words and review. Please come see us again soon!
10/10 Excellent
Dhayamy
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dhayamy
Séjour de 1 nuit en mai 2024
10/10 Excellent
Elsa, Maryville
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elsa
Séjour de 2 nuits en mai 2024
Réponse de Rob, Front Office Supervisor le 26 mai 2024
Elsa, thank you for the perfect review; we are glad you loved it and looking forward to your next visit!!!
10/10 Excellent
JUAN
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JUAN
Séjour de 1 nuit en mai 2024
Réponse de FOM le 25 mai 2024
Thank you for your review. Please come see us again soon!
10/10 Excellent
Richard, Jr., Apollo Beach
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard, Jr.
Séjour de 1 nuit en mai 2024
Réponse de Rob, Front Office Supervisor le 26 mai 2024
Dear Richard Jr, thank you for staying with us and leaving a perfect score! We do see we got you into your room earlier than our check-in time but sincerely apologize for your perk being missed, should that ever occur in the future please bring it up to our attention right away so we can correct it immediately. We will also pass your suggestions to our Food & Beverage Department to hopefully include additional vegan options and look forward to your next visit! :)
10/10 Excellent
Paula
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paula
Séjour de 1 nuit en février 2024
Réponse de fd le 24 mai 2024
Paula, it was an absolute pleasure having you visit us and we really appreciate the perfect rating! We'll be looking forward to seeing you soon for another wonderful stay! :)
6/10 Satisfaisant
Raymond
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raymond
Séjour de 2 nuits en mai 2024
Réponse de Rob, Front Office Supervisor le 26 mai 2024
Dear Raymond, thank you for staying with us, we hope to see you again soon to earn a perfect score. If there is anything we can do now or in the future to better assist you please feel free to reach out via email or phone as we always love to help!
10/10 Excellent
Nicholas
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicholas
Séjour de 2 nuits en mai 2024
Réponse de FOM le 23 mai 2024
Thank you for your review. Please come see us again soon!
8/10 Bien
Jennifer, Navarre
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 2 nuits en mai 2024
Réponse de Rob, Front Office Supervisor le 21 mai 2024
Hello Jennifer, thank you very much for staying with us and complimenting our hotel :) I looked into your reservation and don't see anything out of the ordinary. You had your daily Room charge & Resort fee, which is standard cost of stay & you opted for Valet parking for both nights of your stay. You made a few purchases at our outlets (bar & cafe) and had them charged towards your reservation by providing them your room #. If you have any further questions please don't hesitate to call or email us as we'd love to help! We'll look forward to your next visit!
6/10 Satisfaisant
PANAGIOTA, Massapequa Pk
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PANAGIOTA
Séjour de 4 nuits en mai 2024
Réponse de Rob, Front Office Supervisor le 21 mai 2024
Dear PANAGIOTA thank you very much for staying with us and praising our hotel and staff!. Sorry about the confusion with the room views. OceanVIEW rooms which is the type you booked are located on the North or South side of the building and are a partial view of the ocean which faces East. The correct view to reserve when you want a direct full overlook of the Atlantic Ocean is called OceanFRONT. We would love for you to come back soon and to see the difference :)
10/10 Excellent
Feifei
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Feifei
Séjour de 1 nuit en février 2024
Réponse de Rob, Front Office Supervisor le 20 mai 2024
Dear Feifei, we are absolutely delighted to hear that your stay was perfect and look forward to your next fantastic visit! :)
6/10 Satisfaisant
Desiree
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Desiree
Séjour de 1 nuit en mai 2024
Réponse de Rob, Front Office Supervisor le 20 mai 2024
Dear Desiree, I would like to apologize for any misunderstanding however we do have our policy and fees conspicuously posted online prior to making your reservation. This is copied straight from Expedia's website"Policies Check-in: Check-in start time: 4:00 PM; Check-in end time: anytime; Minimum check-in age: 21; Check-out Check-out before 11:00 AM; Late check-out subject to availability; A late check-out fee will be charged"You made your reservation for Sunday, May 5, 2024 (a day which our housekeeping department diligently worked to get a few hundred checkouts completely cleaned and inspected for our new arrivals and unfortunately due to availability we were unable to assist you in this regard.On Fri, May 3 10:31 AM you sent us a message "We will be arriving tomorrow around 10am, if we can request early check in if possible. Thanks!". We responded 2 minutes later Fri, May 3 10:33 AM "Hello, thank you for your request! Our check-in time is 4:00 pm and we cannot guarantee an early check-in. However, if a room is ready upon your arrival, we would be happy to check you in at that time. Any reservations checked in before 4:00 pm on the day of arrival are subject to an Early Arrival fee. We look forward to your visit!"We are truly sorry for not being able to honor an early check-in however would hope you would revise your feedback and rating as this misinforms other guests as we did something wrong when we did communicate this information which was already a posted policy.
10/10 Excellent
Gerald
20 mai 2024
Gerald
Séjour de 2 nuits en mai 2024
Réponse de Rob, Front Office Supervisor le 21 mai 2024
Gerald, it was an absolute pleasure having you visit us and we really appreciate the perfect rating! We'll be looking forward to seeing you soon for another wonderful stay! :)
10/10 Excellent
Souad
Voyage en famille avec de jeunes enfants
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Souad
Séjour de 2 nuits en mai 2024
Réponse de Rob, Front Office Supervisor le 20 mai 2024
Dear Souad, thank you for visiting us and leaving a perfect score! We will forward your suggestions to our Food & Beverage Department. Please come back soon to visit us again! :)
10/10 Excellent
MIGUEL
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MIGUEL
Séjour de 2 nuits en mai 2024
Réponse de Rob, Front Office Supervisor le 21 mai 2024
MIGUEL, thank you so much for selecting our hotel and leaving a perfect rating! We'll be looking forward to seeing you soon for your next terrific stay! :)
10/10 Excellent
Gladys Elizabeth
Voyage en groupe
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gladys Elizabeth
Séjour de 2 nuits en mai 2024
Réponse de Rob, Front Office Supervisor le 20 mai 2024
Gladys Elizabeth, thank you very much for staying with us and leaving a perfect score!!! We would love to have you visit us again soon! :)
10/10 Excellent
Rielle
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rielle
Séjour de 1 nuit en mai 2024
Réponse de FOM le 19 mai 2024
Thank you for your perfect review! Hope to see you again soon!
10/10 Excellent
Angela
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 1 nuit en mai 2024
Réponse de Rob, Front Office Supervisor le 19 mai 2024
Angela, thank you for staying with us and leaving a perfect score which definitely puts big smiles on our faces! We would love to see you again soon! :)
10/10 Excellent
Shesheta
Voyage en famille avec de jeunes enfants
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shesheta
Séjour de 2 nuits en mai 2024
Réponse de Rob, Front Office Supervisor le 19 mai 2024
Shesheta, we highly appreciate your visit and absolutely thrilled everything went perfectly which definitely makes us feel great about what we do! We would love to see you again soon for another fantastic stay! :)
10/10 Excellent
Pattie, Long Beach
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pattie
Séjour de 1 nuit en mai 2024
Réponse de FOM le 19 mai 2024
Thank you for your perfect review! Hope to see you again soon!
6/10 Satisfaisant
Mark
Voyage d’affaires, Voyage en couple
16 mai 2024
Les points forts : Propreté
Mark
Séjour de 4 nuits en mai 2024
Réponse de Rob, Front Office Supervisor le 18 mai 2024
Dear Mark, thank you very much for selecting us and for your feedback which we do use to enhance our guest experience. We apologize for any problems you had with the bar staff but wish you would have brought it a manager's attention at the time so we could have resolved it immediately. As far as being told about parking and amenities being additional charges these are clearly posted in a conspicuous location on Expedia's site when booking your reservation. We have copied and pasted the section below. We hope you would give our hotel another opportunity and would be delighted to have you back. Should you have any further questions please call or email us as we are always willing to help! :) Important informationFeesYou'll be asked to pay the following charges at the property:Resort fee: USD 33.75 per accommodation, per nightThe resort fee includes:Beach accessFaxesFitness center accessIn-room coffeePhone callsPool accessSpa tub accessWiFi access (may be limited)We have included all charges provided to us by the property.Optional extrasFee for cooked-to-order breakfast: approximately USD 15–25 for adults, and USD 7.00–12 for childrenCovered self parking fee: USD 18 per day (in/out privileges)Covered valet parking fee: USD 33 per day (in/out privileges)Late check-out is available for a fee (subject to availability)The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.You need to knowExtra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.
10/10 Excellent
Dakota
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dakota
Séjour de 4 nuits en mai 2024
Réponse de fd le 15 mai 2024
Dear Dakota, thank you very much for staying with us and leaving a perfect rating which we pride ourselves on providing the best guest experience as possible. We certainly would love to have you visit us again soon for another wonderful vacation! :)
6/10 Satisfaisant
David, Cypress
13 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
David
Séjour de 4 nuits en mai 2024
Réponse de fd le 15 mai 2024
Thank you for your review. Please come see us again soon!
10/10 Excellent
Taylor
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Taylor
Séjour de 3 nuits en mai 2024
Réponse de Rob, Front Office Supervisor le 14 mai 2024
Dear Taylor, thank you very much for staying with us, leaving a perfect rating and also the kind words. We would absolutely love to have you visit again soon for another wonderful vacation! :)
10/10 Excellent
Ronald
13 mai 2024
Ronald
Séjour de 3 nuits en mai 2024
Réponse de fd le 13 mai 2024
Dear Ronald, thank you very much for staying with us! We are absolutely thrilled to receive a perfect rating & would love to welcome you back soon for another terrific stay! :)
10/10 Excellent
Renetta, Orlando
12 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Renetta
Séjour de 1 nuit en mai 2024
Réponse de Rob, Front Office Supervisor le 14 mai 2024
Dear Renetta, thank you very much for staying with us and leaving a perfect rating which we pride ourselves on providing the best guest experience as possible. We certainly would love to have you visit us again soon for another wonderful vacation! :)
10/10 Excellent
Benjamin
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Benjamin
Séjour de 3 nuits en mai 2024
Réponse de fd le 13 mai 2024
Dear Benjamin, thank you very much for staying with us! We are absolutely thrilled to receive a perfect rating & would love to welcome you back soon for another terrific stay! :)
10/10 Excellent
Gabrielle
Voyage en famille, Voyage en couple
10 mai 2024
Les points forts : Propreté et équipements
Gabrielle
Séjour de 2 nuits en mai 2024
Réponse de fd le 11 mai 2024
Gabriella, thank you very much for staying with us and we are absolutely thrilled to receive a perfect score!!! We would love to welcome you back soon for another terrific stay! :)
8/10 Bien
John Alan
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John Alan
Séjour de 1 nuit en avril 2024
Réponse de FOM le 10 mai 2024
Thank you for your review. Please come see us again soon!
8/10 Bien
Phia
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Phia
Séjour de 1 nuit en mai 2024
Réponse de fd le 9 mai 2024
Thank you for the positive review, and your feedback is very important to us.
10/10 Excellent
Elba
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elba
Séjour de 2 nuits en avril 2024
Réponse de Rob, Front Office Supervisor le 9 mai 2024
Dear Elba, thank you very much for staying with us and leaving a perfect rating! We would love to have you back soon for another spectacular visit! :)