Avis sur Senvila Boutique Resort & Spa
Senvila Boutique Resort & Spa
Thanh Nhi Village, Tran Nhan Tong Street, Cam Thanh Ward, Hoi An, Quang Nam
Avis
9,0
Merveilleux
9,0/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en groupe
20 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en avril 2023
Réponse de The General Manager le 21 avr. 2023
Dear Kelly,We are much grateful for your stay with us and your wonderful review. It is definitely a great pride of us and it really encourages us a lot.Thank you and hope to see you back with us again soon.With best regards,The General Manager
10/10 Excellent
Xavier
3 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le meilleur du meilleur
Xavier
Séjour de 1 nuit en avril 2019
Réponse de Luci Mr le 4 avr. 2019
Thank you very much for your reviews.
10/10 Excellent
Jill
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jill
Séjour de 2 nuits en septembre 2023
Réponse de Senvila Boutique Hoi An. le 30 sept. 2023
Dear Mr/Ms. Jill ,Thank you very much for having taken your time to provides us with your valuable feedback relating to you at SENVILA Boutique Resort & Spa Hoi An. We are happy that your stay was positive experience and that you enjoyed your time with us.Thank for sharing your experience and post it here for others to read, if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.Best regards,
10/10 Excellent
Morten
26 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Morten
Séjour de 10 nuits en mai 2023
Réponse de Senvila Boutique Hoi An. le 27 mai 2023
Dear customer,Thank you so much for staying at Senvila Boutique Resort Hoi An, from the bottom of our heart, we are looking forward to seeing you again and will be able to provide even more wonderful time and memorable experience.Best regard,Senvila Boutique Hoi An.
10/10 Excellent
takahiro
Voyage en famille
26 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
takahiro
Séjour de 2 nuits en février 2023
Réponse de The General Manager le 28 févr. 2023
Dear Takahiro, It was our pleasure to serve you and we are very glad when receiving your feedback too. We highly appreciate for taking time sharing your experiment and for recognizing our effort in offering a better than best service. On the other hand, we always value our customer's reviews for better service in the future. From the bottom of our hearts, we are looking forward to seeing you again and will be able to provide an even more wonderful time and memorable experience. With best regards,
10/10 Excellent
Jonathan
18 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jonathan
Réponse de The General Manager le 30 janv. 2023
Dear Jonathan,Thank you so much for staying at Senvila Boutique Resort Hoi An.We are very happy to have your feedback. Your compliments are the encouragement that makes us strive harder to provide the best impression and satisfaction.From the bottom of our heart, we are looking forward to seeing you again and will be able to provide even more wonderful time and memorable experience.With best regards,The General Manager
6/10 Satisfaisant
Arne
20 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hoi An
Arne
Séjour de 6 nuits en décembre 2022
Réponse de The General Manager le 16 janv. 2023
Dear Arne, Warmest Greetings from Senvila Boutique Resort! Thank you so much for letting us be a part of your vacation and taking the time to share your review of your experience. We also were happy to read your kind comments about our staff. Regarding our restaurant and bar, we are sorry to hear that not all our services were satisfactory to you. We will try our best to improve our services day by day. We hope this experience does not deter you from choosing us in the future so that you would know how well we improved. Once again, thank you for your sharing this detailed feedback and we also look forward to welcoming you back upon next visit. Warm regards, Senvila Resort
10/10 Excellent
Voyageur vérifié
Voyage en groupe
9 févr. 2020
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en février 2020
Réponse de Nancy.Ms le 13 févr. 2020
Thank you very much for having taken your time to provides us with your valuable feedback relating to you at Senvila Boutique Resort & Spa. We are happy that your stay was positive experience and that you enjoyed your time with us.
Thank for sharing your experience and post it here for others to read, if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again
Best regards,
10/10 Excellent
bok seon
18 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bok seon
Séjour de 1 nuit en décembre 2019
Réponse de Luci Mr le 20 déc. 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us .
Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.
10/10 Excellent
Voyageur vérifié
Voyage en groupe
14 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en décembre 2019
Réponse de Nancy.Ms le 16 déc. 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to you at Silk Luxury Hotel & spa. We are happy that your stay was positive experience and that you enjoyed your time with us.
Thank for sharing your experience and post it here for others to read, if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again
Best regards,
10/10 Excellent
SEUNGJOO
Voyage en groupe
30 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SEUNGJOO
Séjour de 2 nuits en novembre 2019
Réponse de Luci Mr le 2 déc. 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us .
Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.
8/10 Bien
Haeeo
Voyage en famille
12 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Haeeo
Séjour de 2 nuits en novembre 2019
Réponse de Nancy.Ms le 22 nov. 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to you at SENVILA Boutique Resort & spa. We are happy that your stay was positive experience and that you enjoyed your time with us.
Thank for sharing your experience and post it here for others to read, if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again
Thanks and best regards,
8/10 Bien
Voyageur vérifié
Voyage en couple
7 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en novembre 2019
Réponse de Nancy.Ms le 22 nov. 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to you at SENVILA Boutique Resort & spa. We are happy that your stay was positive experience and that you enjoyed your time with us.
Thank for sharing your experience and post it here for others to read, if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again
Thanks and best regards,
10/10 Excellent
JOOHONG
4 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
신짜오 센빌라
JOOHONG
Séjour de 3 nuits en août 2019
Réponse de Luci Mr le 4 sept. 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us .
Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.
10/10 Excellent
Voyageur vérifié
16 août 2019
Voyageur vérifié
Séjour de 1 nuit en août 2019
Réponse de Luci Mr le 16 août 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us .
Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.
10/10 Excellent
Voyageur vérifié
Voyage en groupe
15 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en août 2019
Réponse de Sales Team le 17 août 2019
Thank you so much for your such a nice review and we are happy to know you had a nice time with us.
Wish you have a nice day !
We hope to have chance to welcome you back.
10/10 Excellent
Jinyeong
4 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good to stay
Jinyeong
Séjour de 3 nuits en juillet 2019
Réponse de Luci Mr le 5 août 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us .
Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.
8/10 Bien
NARA
1 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
추천합니다.
NARA
Séjour de 2 nuits en juin 2019
Réponse de Luci Mr le 3 juil. 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us .
Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.
8/10 Bien
bora
25 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
센빌라 너무 좋았어요
bora
Séjour de 2 nuits en juin 2019
Réponse de Luci Mr le 27 juin 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us .
Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.
8/10 Bien
Voyageur vérifié
7 juin 2019
Voyageur vérifié
Séjour de 1 nuit en juin 2019
Réponse de Luci Mr le 8 juin 2019
Thank you very much for your review.
10/10 Excellent
hyunjin
13 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hyunjin
Séjour de 1 nuit en mai 2019
Réponse de Luci Mr le 13 juin 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us .
Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.
10/10 Excellent
Voyageur vérifié
Voyage en groupe, Voyage en couple
22 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 14 nuits en avril 2019
Réponse de Luci Mr le 24 avr. 2019
Thank you for enjoy with us.
8/10 Bien
Hyunjung
15 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
좋아요
Hyunjung
Séjour de 1 nuit en avril 2019
Réponse de Luci Mr le 18 mai 2019
Thank you for your review.
10/10 Excellent
Voyageur vérifié
18 mars 2019
Voyageur vérifié
Séjour de 5 nuits en mars 2019
Réponse de Luci Mr le 2 avr. 2019
Thank you from SENVILA!
10/10 Excellent
bao
17 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bao
Séjour de 3 nuits en mars 2019
Réponse de Luci Mr le 21 mars 2019
I hope this response finds you well and trust that you have enjoyed your stay at Senvila Boutique Hoi An Resort and Spa
First of all, we would like to express our great thanks to you for choosing to stay with us during your time in Hoi An.
It was our great pleasure to accommodate and assist you on your visit.
Should you have any further input please feel free to contact us via email or telephone.
Lastly thanks again. We look forward to the pleasure of welcoming you back in the future.
Best regards,
6/10 Satisfaisant
Miryung
1 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
저렴하게 깨끗한 숙소
Miryung
Séjour de 2 nuits en décembre 2018
Réponse de Nam Mr le 4 mars 2019
Dear Miryung,
I hope this email finds you well and trust that you have enjoyed your stay at Senvila Boutique Hoi An Resort and Spa
First of all, we would like to express our great thanks to you for choosing to stay with us during your time in Hoi An.
It was our great pleasure to accommodate and assist you on your visit.
Please accept our deeply apologize for the inconvenience about breakfast. We will report to our Management Board and thank you very much for your understanding.
Rest assured that our management and staff always keep trying our utmost to improve day by day, to deliver you the customer the highest level of service.
Should you have any further input please feel free to contact us via email or telephone.
Lastly thanks again. We look forward to the pleasure of welcoming you back in the future.
Best regards,
10/10 Excellent
Voyageur vérifié
27 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
가성비 좋은 숙소
Voyageur vérifié
Séjour de 5 nuits en février 2019
Réponse de Luci Mr le 2 mars 2019
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
JUHWAN
11 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
센빌라~ 굿
JUHWAN
Séjour de 2 nuits en février 2019
Réponse de Luci Mr le 13 févr. 2019
Thank you very much !
8/10 Bien
Voyageur vérifié
3 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
아담*comfortable
Voyageur vérifié
Séjour de 2 nuits en janvier 2019
Réponse de Luci Mr le 5 févr. 2019
Thanks you very much for your responding !
8/10 Bien
Voyageur vérifié
31 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2019
Réponse de Luci Mr le 1 avr. 2019
Thank you very much !
6/10 Satisfaisant
yerim
31 janv. 2019
Les points faibles : Infrastructures et conditions de l’hébergement
yerim
Séjour de 1 nuit en janvier 2019
Réponse de Luci Mr le 2 févr. 2019
Thank you for your review.
10/10 Excellent
UHYEON
24 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
UHYEON
Séjour de 1 nuit en janvier 2019
Réponse de Ms. Kathy, le 24 janv. 2019
Dear Mr/Mrs. Uhyeon,
Thank you for your responding. Hope to see you in the nearest future.
8/10 Bien
Voyageur vérifié
24 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
다음번에 호이안을 방문한다면, 또 묵고 싶어요~!
Voyageur vérifié
Séjour de 2 nuits en janvier 2019
Réponse de Ms. Kathy le 28 janv. 2019
Dear Sir/Madam,
Thank you for your responding.
We will always listen and develop our hotel's quality to serve guest in the best way. Hope to see you and your family in the nearest future.
10/10 Excellent
Ngai wah
8 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ngai wah
Séjour de 5 nuits en décembre 2018
Réponse de Ms. Kathy le 23 janv. 2019
Dear Mr/Mrs. Ngai Wah,
Thank you for your responding. Hope to see you in the nearest future.
10/10 Excellent
D, Australia
1 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
D
Séjour de 4 nuits en décembre 2018
Réponse de Nancy.Ms le 3 janv. 2019
We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team.
Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.
Best regards
8/10 Bien
Voyageur vérifié
26 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en décembre 2018
Réponse de Ms. Kathy le 23 janv. 2019
Dear Sir/Madam,
Thank you for your responding. Hope to see you in the nearest future!
10/10 Excellent
Voyageur vérifié
24 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de Nancy.Ms le 4 janv. 2019
We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team.
Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.
Best regards,
10/10 Excellent
Voyageur vérifié
14 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
넘 조앗어요 ㅎㅎ
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de Luci Mr le 21 déc. 2018
Thank you for stay with us !
10/10 Excellent
Hyejin
13 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
다음에 또 갈래!
Hyejin
Séjour de 2 nuits en décembre 2018
Réponse de Luci Mr le 21 déc. 2018
How nicee of you !
10/10 Excellent
Julián
12 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
El mejor hotel de nuestro viaje por Vietnam
Julián
Séjour de 2 nuits en décembre 2018
Réponse de SENVILA Team le 14 déc. 2018
Thank you so much for your stay with us
We really appreciate your feedback for our hotel, we always try our best improve to serve our customer
Looking forward to welcoming you at SENVILA on your next trip in Hoi An
Best regards,
10/10 Excellent
Voyageur vérifié
17 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en novembre 2018
Réponse de Luci Mr le 21 déc. 2018
Thanks a million !
10/10 Excellent
Jami, Australia
6 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jami
Séjour de 5 nuits en octobre 2018
Réponse de Nancy.Ms le 7 nov. 2018
Thanks for staying with us. We appreciate your review!
We're look forward to welcoming you at SENVILA on your next trip in Hoi An
Thanks and best regards,
10/10 Excellent
Voyageur vérifié
5 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en novembre 2018
Réponse de Nancy.Ms le 7 nov. 2018
Thanks for staying with us. We appreciate your review!
We always try our best to serve customers
Hoping to see you at SENVILA on your next trip in Hoi An
Many thanks and best regards,
6/10 Satisfaisant
Voyageur vérifié
4 nov. 2018
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
잘생각하고 예약하세요
Voyageur vérifié
Séjour de 2 nuits en octobre 2018
10/10 Excellent
Daryl, Oxford
30 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Daryl
Séjour de 1 nuit en octobre 2018
Réponse de Nancy.Ms le 2 nov. 2018
Thanks for staying with us and appreciate your review
Hoping to see you at SENVILA on your next trip vacation in Hoi An
Have a nice day! :)
2/10 Horrible
Voyageur vérifié
24 oct. 2018
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 2 nuits en octobre 2018
6/10 Satisfaisant
Boram
20 oct. 2018
Les points faibles : Personnel et service
사기 조심하세요
Boram
Séjour de 3 nuits en octobre 2018
Réponse de Nancy.Ms le 2 nov. 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Hoping to welcoming you at SENVILA on your next trip vacation in Hoi An
Best regards,
10/10 Excellent
Jungwon
16 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jungwon
Séjour de 2 nuits en octobre 2018
Réponse de Nancy.Ms le 29 oct. 2018
Thanks for staying with us. We appreciate your feedback!
We're look forward to welcoming you at SENVILA on your next trip in Hoi An
Have a nice day!
Best regards,
10/10 Excellent
Voyageur vérifié
16 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
좋아요
Voyageur vérifié
Séjour de 1 nuit en octobre 2018
Réponse de Nancy.Ms le 29 oct. 2018
Thanks for staying with us. We appreciate your feedback!
We're look forward to welcoming you at SENVILA on your next trip in Hoi An
Have a nice day!
Best regards,
10/10 Excellent
Hyojin
12 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
깨끗하고 아담한 리조트
Hyojin
Séjour de 2 nuits en octobre 2018
Réponse de Phuong Nguyen (Ms) le 13 oct. 2018
Thanks for staying with us. We appreciate your review!