Bar (sur place)

Avis sur Melia Vinpearl Danang Riverfront

5 out of 5
Melia Vinpearl Danang Riverfront
341 Tran Hung Dao Street, An Hai Bac Ward, Son Tra District, Da Nang

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 409 avis sur 608." "
Note des voyageurs de 8 (Bien), d’après 140 avis sur 608." "
Note des voyageurs de 6 (Satisfaisant), d’après 35 avis sur 608." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 608." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 608." "

9,0/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Jean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très pratique
Établissement moderne avec tout ce qui correspond à sa catégorie. Très bien situé à da Nang (centre, plage, restaurants, commerces, aéroport..) Très belle vue sur Danang depuis la chambre Service très efficace.
Séjour de 1 nuit en février 2023
Réponse de Melia Vinpearl Da Nang Riverfront le 13 févr. 2023
Xin chào Ms/Mr.Jean, Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to serving you again in future. Sincerely,The Hotel Management

6/10 Satisfaisant

Ejaye, laguna niguel

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
Apart from receiving above and beyond support from the concierge staff, this was my least favorite hotel in all of our vietnam stays and id never recommend it to anyone i liked. The hotel was depressing. It stank like cigarettes in the hallway and our room. Even though we had a suite with wall to wall windows, our room felt dark and dreary.
Séjour de 3 nuits en mai 2024
Réponse de GEM le 22 mai 2024
Xin chào Mr./Ms Ejaye ,Thank you for choosing Melia Vinpearl Da Nang Riverfront as your accommodation. We are incredibly grateful that you took the time out to leave us this review. It's through your sharing that gives a chance to make it right and delivery exceptional services to customers. We would share this to our Team and will definitely continue to challenge ourselves to achieve better guest's experience at the Hotel.Once again, we appreciates your kind words and look forward to welcome you again in future. Sincerely,The Hotel Management

10/10 Excellent

Duc

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de GM le 13 mai 2024
Dear Mr./Ms Duc ,Thank you for sharing your experience at the Melia Vinpearl DaNang Riverfront. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcoming you back to “your home away from home’’.Yours very truly,The Hotel Management

10/10 Excellent

Than

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location, nice staff , cleaness
Séjour de 2 nuits en mai 2024
Réponse de GM le 8 mai 2024
Xin chào Mr./Ms Than, Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,The Hotel Management

10/10 Excellent

NENE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
朝食も美味しかったです
Séjour de 4 nuits en avril 2024
Réponse de GM le 26 avr. 2024
Dear Mr./Ms NENE ,Thank you for sharing your experience at the Melia Vinpearl DaNang Riverfront. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcoming you back to “your home away from home’’.Yours very truly,The Hotel Management

10/10 Excellent

SA

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good choice
Séjour de 1 nuit en avril 2024
Réponse de GM le 26 avr. 2024
Dear Mr./Ms SA,Greeting from Melia Vinpearl DaNang Riverfront!First and foremost, it was a great pleasure to welcome you to Melia Vinpearl DaNang Riverfront, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Melia Vinpearl DaNang Riverfront. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Melia experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,The Hotel Management

6/10 Satisfaisant

Leo

Voyage en famille
Les points forts : Personnel et service et équipements
The staff was very kind but the rooms were not up to our standards. There was mold/mildew in the bathrooms.
Séjour de 2 nuits en mars 2024
Réponse de GM le 24 avr. 2024
Xin Chao Mr. Leo,Thank you for choosing Melia Vinpearl Da Nang Riverfront as your accommodation and bringing this issue up to our attention. First of all, we would like to extend our sincerely apologies concerning all the issues that you have faced.We are usually known for our great customer service and attention to detail in everything that we do. We of course would like to do the same for you. Please rest assured that we are taking this matter extremely seriously and we are undertaking a thorough review to ensure that an incident like what you experienced does not happen again.Once again, I would like to send a very sincerely apology on behalf on The Hotel Management and we hope that we have the opportunity to regain your trust and welcome you back to our hotel. Sincerely,The Hotel Management

10/10 Excellent

Dao

Séjour de 6 nuits en avril 2024
Réponse de GM le 13 mai 2024
Dear Mr./Ms Dao,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Melia Vinpearl DaNang community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards,The Hotel Management

8/10 Bien

Ngoc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de GM le 22 avr. 2024
Dear Mr./Ms Ngoc,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,The Hotel Management

8/10 Bien

Tracy

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de GM le 22 avr. 2024
Dear Mr./Ms Tracy,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,The Hotel Management

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very central & comfotanle. Staff were excellent
Séjour de 2 nuits en avril 2024
Réponse de GM le 18 avr. 2024
Dear Mr.John,Greeting from Melia Vinpearl DaNang Riverfront!First and foremost, it was a great pleasure to welcome you to Melia Vinpearl DaNang Riverfront, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Melia Vinpearl DaNang Riverfront. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Melia experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,The Hotel Management

10/10 Excellent

Truc

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The junior suite was very spacious, clean, and had a great city view from the 27th floor! The rooftop pools were very nice as well. You can see the city while swimming. Highly recommend!
Séjour de 2 nuits en avril 2024
Réponse de GM le 15 avr. 2024
Dear Mr./Ms Truc,Greeting from Melia Vinpearl DaNang Riverfront!First and foremost, it was a great pleasure to welcome you to Melia Vinpearl DaNang Riverfront, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Melia Vinpearl DaNang Riverfront. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Melia experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,The Hotel Management

10/10 Excellent

Thai

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
love it
Séjour de 3 nuits en avril 2024
Réponse de gm le 7 avr. 2024
Dear Mr./Ms Thai,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Melia Vinpearl DaNang community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards,The Hotel Management

10/10 Excellent

Thanh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 3 nuits en mars 2024
Réponse de GM le 2 avr. 2024
Dear Mr./Ms Thanh,Greeting from Melia Vinpearl DaNang Riverfront!First and foremost, it was a great pleasure to welcome you to Melia Vinpearl DaNang Riverfront, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Melia Vinpearl DaNang Riverfront. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Melia experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,The Hotel Management

10/10 Excellent

Tomohiro

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
アクセスも良く、景色の良いホテルです。スタッフの皆さんもとてもフレンドリーで、とても居心地の良い感じです。
Séjour de 3 nuits en mars 2024
Réponse de GM le 30 mars 2024
Dear Tomohiro,Greeting from Melia Vinpearl DaNang Riverfront!First and foremost, it was a great pleasure to welcome you to Melia Vinpearl DaNang Riverfront, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Melia Vinpearl DaNang Riverfront. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Melia experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,The Hotel Management

8/10 Bien

SEIICHI

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
ホテル側はメールの予約を見落とし送迎が無かった。そのお詫びとして帰りは無料で手配をしてくれた。アフターフォローが良かった。
Séjour de 4 nuits en mars 2024
Réponse de GM le 30 mars 2024
Dear SEIICHI,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,The Hotel Management,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,The Hotel Management

10/10 Excellent

ashley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved the hotel and the service. The food was especially good as well! Thank you all so much for the hospitality.
Séjour de 3 nuits en mars 2024
Réponse de gm le 28 mars 2024
Dear Mr./Ms ashley,Greeting from Melia Vinpearl DaNang Riverfront!First and foremost, it was a great pleasure to welcome you to Melia Vinpearl DaNang Riverfront, it is our sincere wish and conviction that you become our loyal guest from now on.We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Melia experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,The Hotel Management

10/10 Excellent

Chi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the best hotel we stayed in Vietnam. Hotel staffs were wonderful, very clean , room is big, view of the room is spectacular!! Hotel also upgraded our room. The hotel reserves to be a 5* hotel. Will definitely stay here again next time we are in Da Nang. Thanks for a wonderful stay !!!!
Séjour de 2 nuits en mars 2024
Réponse de GM le 23 mars 2024
Xin chào Our valued guest , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,The Hotel Management

10/10 Excellent

Michelle N

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff, clean and accommodating. The area was great and easy to get around
Séjour de 3 nuits en mars 2024
Réponse de GM le 22 mars 2024
Xin chào Our valued guest , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,The Hotel Management

8/10 Bien

KRISTINA, SAN JOSE

Séjour de 2 nuits en mars 2024
Réponse de GM le 23 mars 2024
Xin chào Our valued guest,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this 5 stars review.It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences.Once again, thank you for choosing us and we look forward to welcome you back for another great stay.Sincerely,The Hotel Management

10/10 Excellent

Fernando

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, Staff very professional and reliable.
Séjour de 4 nuits en mars 2024
Réponse de Melia Vinpearl DaNang Riverfront le 16 mars 2024
Xin chào Our valued guest , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,The Hotel Management

8/10 Bien

ajoy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall excellent experience
Séjour de 3 nuits en mars 2024
Réponse de Melia Vinpearl DaNang Riverfront le 7 mars 2024
Xin Chao Mr. Roy,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this great review.We always strive to make the wonderful and memorable experience for our customers better every day.Thank you again for your kind words. We look forward to welcome you again for the next vacations.Best regards,The Hotel Management

10/10 Excellent

Tan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff, clean property, wonderful views
Séjour de 1 nuit en mars 2024
Réponse de Melia Vinpearl DaNang Riverfront le 7 mars 2024
Xin Chao Mr. Tan,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this great review.We always strive to make the wonderful and memorable experience for our customers better every day.Thank you again for your kind words. We look forward to welcome you again for the next vacations.Best regards,The Hotel Management

8/10 Bien

Ricardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy concurrido por grupos de turistas, para bajar o subir por cualquier acenso necesitas paciencia o usar las escaleras si es que te diriges a un piso cercano
Séjour de 7 nuits en février 2024
Réponse de Melia Vinpearl DaNang Riverfront le 5 mars 2024
Xin chào Mr. Ricardo ,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Your feedback is precious point for head of management know how to improve and make exceptional services for customers.Once again, thank you for choosing us and we look forward to welcome you back for another great stay.Sincerely,The Hotel Management

10/10 Excellent

Jisun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Melia Vinpearl DaNang Riverfront le 26 févr. 2024
Xin chào Ms. Jisun , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,The Hotel Management

10/10 Excellent

SHINOBU

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Melia Vinpearl DaNang Riverfront le 25 févr. 2024
Xin chào Ms Shinobu,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this 5 stars review.It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences.Once again, thank you for choosing us and we look forward to welcome you back for another great stay.Sincerely,The Hotel Management

10/10 Excellent

Trong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en février 2024
Réponse de Melia Vinpearl Riverfront Đà Nẵng le 23 févr. 2024
Xin chào anh Nam,Cảm ơn anh đã lựa chọn Melia Vinpearl Riverfront Đà Nẵng là địa điểm nghỉ dưỡng và đã để lại một đánh giá tuyệt vời như vậy cho chúng tôi.Đây là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên. Chúng tôi luôn nỗ lực nhằm nâng cao chất lượng dịch vụ của mình hơn ngày một tốt hơn.Rất mong có cơ hội được tiếp tục chào đón anh và gia đình trong những kỳ nghỉ tới tại Melia Vinpearl.Trân trọng,Ban quản lý Khách sạn

10/10 Excellent

Fiona

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient location to stay. Near the Dragon Bridge so you can walk to see the attractions there!
Séjour de 2 nuits en février 2024
Réponse de Melia Vinpearl DaNang Riverfront le 21 févr. 2024
Xin chào Ms. Fiona , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,The Hotel Management

10/10 Excellent

jonathan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is my second trip and they treated me like a returning guest . My room was perfect the service was top notch . I was given a room equal to my first visit but with a welcome message and treat. The view is amazing !
Séjour de 1 nuit en février 2024
Réponse de Melia Vinpearl DaNang Riverfront le 19 févr. 2024
Xin chào Mr Jonathan Wong, Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

Claude

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Other than the pool and hot tub not having a heater, everything was fantastic. Great service. Spectacular view from the rooftop bar and restaurant.
Séjour de 2 nuits en février 2024
Réponse de Melia Vinpearl DaNang Riverfront le 18 févr. 2024
Xin chào Mr Winston ,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this great review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Your feedback is precious point for head of management know how to improve and make exceptional services for customers.Once again, thank you for choosing us and we look forward to welcome you back for another great stay.Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

HYUNJIN

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Melia Vinpearl DaNang Riverfront le 18 févr. 2024
Xin chào Mr. Heo, Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this 5 stars review.It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences.Once again, thank you for choosing us and we look forward to welcome you back for another great stay.Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

Abin, New Hyde Park

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melia was absolutely wonderful! Great spot near a night market and near the dragon bridge and local boat tours. Staff was tremendous and went above and beyond for their patrons. I had a wonderful experience and will only stay at this location next time I return to Da Nang!
Séjour de 1 nuit en février 2024
Réponse de Melia Vinpearl DaNang Riverfront le 18 févr. 2024
Xin chào Mr Abin,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are happy to know that you were impressed by our facilities and especially our customer services. It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Thank you again for highlighting our services and facilities. We look forward to welcome you for another great stay.Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

Savjot

Séjour de 2 nuits en février 2024
Réponse de Melia Vinpearl DaNang Riverfront le 21 mars 2024
Xin chào Our valued guest , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,The Hotel Management

10/10 Excellent

A Uni RFIAC

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Melia Vinpearl Da Nang Riverfront le 13 févr. 2024
Xin chào Our valued guest , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good memory
위치도 좋고 직원분들도 친절하셨어요!! 박 인턴 사원님 챙겨주셔서 감사합니다
Séjour de 1 nuit en février 2024
Réponse de Melia Vinpearl DaNang Riverfront le 12 févr. 2024
Xin chào Mrs. Kwun , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

Jin suk

Séjour de 1 nuit en janvier 2024
Réponse de Melia Vinpearl DaNang Riverfront le 12 févr. 2024
Xin chào Mr Lee, Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this 5 stars review.It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences.Once again, thank you for choosing us and we look forward to welcome you back for another great stay.Sincerely,Mimi HuynhGuest Experience Supervisor

4/10 Médiocre

Myonu

Séjour de 5 nuits en janvier 2024
Réponse de Melia Vinpearl Da Nang Riverfront le 12 févr. 2024
Xin chào Mr Myonu,Thank you for choosing Melia Vinpearl Da Nang Riverfront as your accommodation. Our hotel values put guest satisfaction as top priority and we are committed to our guests. We of course would like to do the same for you. Please rest assured that we are taking this matter extremely seriously and we are undertaking a thorough review to ensure that an incident like what you experienced does not happen again.May we know more details about the booking and the period you stayed in our hotel? Or any feedback you would like to share more, please contact via email: mi.huynh@melia.com, your feedback is precious point for head of management know how to improve and make exceptional services to customers.Once again, thank you for choosing us and we look forward to serving you again.Sincerely,The Hotel Management

10/10 Excellent

Catherine

Séjour de 1 nuit en février 2024
Réponse de Melia Vinpearl DaNang Riverfront le 4 févr. 2024
Xin chào Ms Catherine,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this 5 stars review.It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences.Once again, thank you for choosing us and we look forward to welcome you back for another great stay.Sincerely,Mimi HuynhGuest Experience Supervisor

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had a lovely stay in this hotel. The front desk kindly upgraded us to a suite, which was fantastic. The room overlooked the river and was spacious. Breakfast had lots of choices, including some Spanish dishes. Only issue was the room was too small for the number if guests, finding a table took time, but staff were attentive. Also, it was difficult in some places to pass people due to the tables being so close to the buffet. The lack of lifts was also a pain, and meant long waits in the morning. Apart from these minor things the hotel was great. Location is fab, and views were fantastic. Staff were efficient and knowledgeable.
Séjour de 2 nuits en janvier 2024
Réponse de Melia Vinpearl DaNang Riverfront le 3 févr. 2024
Xin chào Ms Lisa ,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this great review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Your feedback is precious point for head of management know how to improve and make exceptional services for customers.Once again, thank you for choosing us and we look forward to welcome you back for another great stay.Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

Young A, Flushing

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
매우 친절한 모든 직원들의 매너에 감사드립니다. 우리는 방에서 주말마다 용더리의 불쇼 와 물쇼 를 편안히 볼 수가 있어서 너무 좋았다.미케 비치 와 한 마켓 도 운동 삼아 걸아갈 수 있는 거리였고 호텔 안에 있는 스파 에서 우리는 3번이나 전신 맛사지를 받았는데 모든 피로 풀리는 것 같아서 잠도 잘 잤다. 다음에 다시 한번 갈 계획이다. 별로 불편한 점은 없었던 것 같다.
Séjour de 9 nuits en janvier 2024
Réponse de Melia Vinpearl DaNang Riverfront le 30 janv. 2024
Xin chào Ms Lee , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

Navdeep

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel- very modern, clean and comfortable. The staff made the stay memorable- they went out of their way to help and offered some really nice touches like a cake and card as my husband and I were on our honeymoon!
Séjour de 4 nuits en janvier 2024
Réponse de Melia Vinpearl DaNang Riverfront le 30 janv. 2024
Xin chào Ms Navdeep,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are happy to know that you were impressed by our facilities, food and beverage services and especially our customer services. It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Thank you again for highlighting our services and facilities. We look forward to welcome you for another great stay.Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

Joe

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Melia Vinpearl DaNang Riverfront le 31 janv. 2024
Xin chào Mr. Tan ,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this great review.It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences.Once again, thank you for choosing us and we look forward to welcome you back for another great stay.Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

Jin suk

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Thank you for choosing to stay at Melia Vinpearl le 29 janv. 2024
Xin chào Mr. Lee Jaesik , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

Thang

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service
Séjour de 3 nuits en janvier 2024
Réponse de Thank you for choosing to stay at Melia Vinpearl le 29 janv. 2024
Xin chào Mr Duc , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,Mimi HuynhGuest Experience Supervisor

8/10 Bien

Huy

Les points forts : Propreté et personnel et service
Séjour de 12 nuits en janvier 2024
Réponse de Cảm ơn Quý khách đã lựa chọn Melia Vinpearl Danang le 28 janv. 2024
Xin chào Mr Huy,Cảm ơn Quý khách đã lựa chọn Melia Vinpearl Riverfront Đà Nẵng là địa điểm nghỉ dưỡng và đã để lại một đánh giá tuyệt vời như vậy cho chúng tôi.Đây là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên. Chúng tôi luôn nỗ lực nhằm nâng cao chất lượng dịch vụ của mình hơn ngày một tốt hơn.Rất mong có cơ hội được tiếp tục chào đón quý khách và gia đình trong những kỳ nghỉ tới tại Melia Vinpearl.Trân trọng,Mimi HuynhGiám Sát Trải Nghiệm Dịch Vụ Khách Hàng

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lovely staff, very kind and helpful.
Séjour de 3 nuits en janvier 2024
Réponse de Thank you for choosing to stay at Melia Vinpearl le 27 janv. 2024
Xin chào Ms. Susan , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

Yohanes

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Classical design with modern touches.
Séjour de 2 nuits en décembre 2023
Réponse de Thank you for choosing to stay at Melia Vinpearl le 27 janv. 2024
Xin chào Our valued guest , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

MANH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service
Séjour de 1 nuit en janvier 2024
Réponse de Thank you for choosing to stay at Melia Vinpearl le 27 janv. 2024
Xin chào Our valued guest , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

MIN HYUNG

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
멜리아 빈펄 다낭 리버프론트 호텔 강력추천합니다!~~
우선 규모와 청결함에 만족합니다. 그리고 호텔위치가 한시장(Han Market) 까지 차량으로 10분정도 , 또한 미케비치까지 차량으로 10분정도 여서 매우 만족했습니다. 호텔 조식도 좋았습니다. 직원들도 영어가 가능해서 더욱 좋았구요. 즐거운 휴식되시기 바랍니다
Séjour de 3 nuits en janvier 2024
Réponse de Thank you for choosing to stay at Melia Vinpearl le 26 janv. 2024
Xin chào Our valued guest , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,Mimi HuynhGuest Experience Supervisor

10/10 Excellent

SUNGHOON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Thank you for choosing to stay at Melia Vinpearl le 26 janv. 2024
Xin chào Mr. Ma Sunghoon , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,Mimi HuynhGuest Experience Supervisor