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Avis sur Hotel del Coronado, Curio Collection by Hilton

4 out of 5
Hotel del Coronado, Curio Collection by Hilton
1500 Orange Ave, Coronado, CA

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 432 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 197 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 143 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 120 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 112 avis sur 1004." "

8,2/10

Propreté

7,8/10

Personnel et service

7,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Maryam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful, clean, nice view and beach, good dining options
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sunya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

2/10 Horrible

Jacqueline

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
It was horrible experience, we were given a room in front of the elevator, asked if we could get a different and placed in a room that was facing a roof and at the end of building 6. The staff made comments about service members (Navy and Marine Corps) as if they were a bother for the hotel. Overall bad experience, would never go back.
Séjour de 3 nuits en mai 2024
Réponse de Dane Gorup Resort Manager le 22 mai 2024
Dear Jacqueline, Thank you for sharing your candid review. I am deeply sorry for any inconvenience experienced throughout your stay. The Del strives to always provide our guests with quality service and a treasured experience and I apologize that this was not your impression. Your comments have been shared with the proper teams for improvement moving forward and I hope you will consider returning so we can show you the amazing vacation experience you deserve. Sincerely, Dane GorupResort Manager

6/10 Satisfaisant

Matthew, Lafayette

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Construction really takes away from the property.
Séjour de 3 nuits en mai 2024
Réponse de Dane Gorup Resort Manager le 22 mai 2024
Dear Matthew, Thank you for sharing your thoughtful feedback with us. The Del is currently undergoing some enhancement work and we are committed to minimizing the effect on our guests as much as possible. I apologize for any inconvenience experienced and hope you get the chance to return for an improved stay at our beachfront getaway in the future. Sincerely, Dane GorupResort Manager

6/10 Satisfaisant

susan

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
The property is under renovation and I was not informed ahead of time short staffed and long waits for any service
Séjour de 2 nuits en mai 2024

2/10 Horrible

Bevan Carl

Bevan Jacobs died on March 7. His wife Diane could not check in to the hotel because he made the reservations through Expedia. There is no way to get a human on the phone quickly to remedy the situation. She did not have his password to the site It took nearly an hour talking to someone in a foreign country just to change the name in the reservation
Séjour de 2 nuits en mai 2024

10/10 Excellent

Ryan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great minus all the construction
Séjour de 2 nuits en mai 2024

10/10 Excellent

Amber

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Samuel R.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I reserved an ocean view room (and paid extra for the ocean view room), but there was no ocean view room available on check-in and no other accommodations or refund was offered. I was very disappointed that my stay was not what I had expected!!
Séjour de 4 nuits en mai 2024
Réponse de Dane Gorup Resort Manager le 22 mai 2024
Dear Samuel, Thank you for sharing your candid feedback. The Del strives to provide every guest with quality and treasured experiences, and I am truly sorry that this was not the impression during your recent stay. Your feedback is greatly appreciated and I have shared it with the proper personnel to keep in mind moving forward. I hope you will consider joining us for an improved experience in the future. Sincerely, Dane GorupResort Manager

6/10 Satisfaisant

Carlos

Les points forts : Propreté
Séjour de 2 nuits en avril 2024

8/10 Bien

Emy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I love the location, ambiance and historical features of this hotel.
Séjour de 2 nuits en avril 2024
Réponse de Dane Gorup Resort Manager le 1 mai 2024
Dear Emy, Thank you for the positive review! I am happy to hear you enjoyed every aspect of your stay from our beachfront location to the rich history. Whenever you are looking for another memorable getaway, it would be a pleasure to welcome you back to The Del! Sincerely, Dane GorupResort Manager

10/10 Excellent

Jayme, Glendora

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great customer service and the property was gorgeous!
Séjour de 2 nuits en avril 2024
Réponse de Dane Gorup Resort Manager le 29 avr. 2024
Dear Jayme, Thank you for this fantastic review! I am delighted to hear our dedicated staff left a positive impression and hope to welcome you back to The Del someday soon. Sincerely, Dane GorupResort Manager

6/10 Satisfaisant

LISA DAWN KROGH

Séjour de 3 nuits en avril 2024

10/10 Excellent

Michael

Séjour de 2 nuits en avril 2024

10/10 Excellent

Tanya

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property with gorgeous views!
Séjour de 1 nuit en avril 2024

10/10 Excellent

Lori

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful grounds. Incredible room. Great experience.
Séjour de 4 nuits en avril 2024

10/10 Excellent

Kimberley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024

8/10 Bien

Jackie

Voyage en famille
Les points forts : Propreté
To being with, a huge portion of the hotel is under construction. So there are limited facilities and restaurants available. My main issue is there is absolutely no communication whatsoever from the hotel until you physically get out to the beach and see signs in the sand - that the water is unsafe to get into due to sewage. A beach resort should disclose such information when you're making a reservation and certainly at check in.
Séjour de 2 nuits en mars 2024

10/10 Excellent

L R Costantini

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the best properties in California
Séjour de 4 nuits en mars 2024
Réponse de Dane Gorup Resort Manager le 8 avr. 2024
Dear Traveler, Thank you for sharing this positive review! It is a true pleasure to be considered among the best in your eyes and I hope you will come back for another memorable stay in the future. Sincerely, Dane GorupResort Manager

10/10 Excellent

Christy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely place, lots to do!
Séjour de 3 nuits en mars 2024

10/10 Excellent

Angelina

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is among the finest properties and hotels we've ever experienced. We're definitely planning a return visit during the summer.
Séjour de 2 nuits en mars 2024
Réponse de Dane Gorup Resort Manager le 5 avr. 2024
Dear Angelina, Thank you for this glowing review! I am overjoyed to know you enjoyed exploring everything that The Del has to offer and look forward to welcoming you back for another treasured visit soon. Sincerely, Dane GorupResort Manager

8/10 Bien

Kimberly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful historic facility ! Extra daily charges to be aware of.. resort fee , historical fee, and $75/day valet park. $7 cup of coffee/self serve. Our room was beautiful and staff were always helpful and friendly. Would be nice to keep the hot tub open later for just adults to enjoy. Definitely recommend .. lots of interesting history to learn while there!
Séjour de 3 nuits en mars 2024
Réponse de Dane Gorup Resort Manager le 5 avr. 2024
Dear Kimberly, Thank you for sharing your kind words and positive feedback! It is a pleasure to know our accommodations and staff left a lasting impression along with The Del’s rich history. Your constructive feedback is highly valued and will be passed along to the proper teams to keep in mind moving forward. Whenever you are looking to return for another beachfront getaway, it would be a pleasure to welcome you back! Sincerely, Dane GorupResort Manager

10/10 Excellent

Jolynn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location and an easy walk to surrounding restaurants by the resort. The room was nice, spacious and the private fire pit was a plus. Can’t wait to return.
Séjour de 4 nuits en mars 2024
Réponse de Dane Gorup Resort Manager le 5 avr. 2024
Dear Jolynn, Thank you for sharing this positive review! I am overjoyed to know that you loved every aspect of your stay from our beachfront location to the many restaurant and amenity offerings. Whenever you are looking to return for another treasured experience in Coronado, I would be delighted to welcome you back! Sincerely, Dane GorupResort Manager

8/10 Bien

Charisse

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful location and amenities, just terrible parking situation and the bathroom was less than desirable.
Séjour de 3 nuits en mars 2024
Réponse de Dane Gorup Resort Manager le 5 avr. 2024
Dear Charisse, Thank you for sharing your kind review and feedback. Your constructive comments will be passed along to our team to keep in mind for improvement moving forward. Whenever you are looking for another memorable beachfront vacation, it would be a pleasure to welcome you back! Sincerely, Dane GorupResort Manager

10/10 Excellent

Richard

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property, wish I could have stayed for weeks, can’t wait to go back soon.
Séjour de 2 nuits en mars 2024
Réponse de Dane Gorup Resort Manager le 5 avr. 2024
Dear Richard, Thank you for the fantastic review! I hope you get the opportunity to join us for many more treasured experiences at The Del in the future. Sincerely, Dane GorupResort Manager

10/10 Excellent

Joy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

8/10 Bien

LAURA

Voyage en couple
Les points forts : Propreté et équipements
Estaban haciendo arreglos y había mucho ruido en las mañanas muy temprano
Séjour de 2 nuits en mars 2024

10/10 Excellent

Jenny

Séjour de 3 nuits en mars 2024

10/10 Excellent

Kyla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Robert

Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The view rooms supposed to be beachfront but very noisy and could hear bulldozers for several hrs on 2 days i was there. Not relaxing at all. Self parking they charge $55/night...ridiculous.
Séjour de 3 nuits en février 2024
Réponse de Dane Gorup Resort Manager le 5 avr. 2024
Dear Elizabeth, Thank you for taking the time to share your thoughtful feedback. The Del strives to create relaxing and quality experiences for every guest and I am sorry to hear that this was not your impression. There is currently some enhancement work underway and we are committed to minimizing the effect it has on our guests as much as possible. I apologize for any inconvenience experienced during your stay and will be sharing your comments with the proper teams for improvement moving forward. Sincerely, Dane GorupResort Manager

10/10 Excellent

Chris, Norton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location!
Séjour de 3 nuits en février 2024
Réponse de Dane Gorup Resort Manager le 8 mars 2024
Dear Chris, Thank you for this incredible review! Sharing The Del’s beachfront views is always a pleasure and I hope you can enjoy another memorable getaway with us in the future. Sincerely, Dane GorupResort Manager

10/10 Excellent

Bruce

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
WE WERE EXTRTEMELY IMPRESSED WITH THE FRIENDLINESS OF STAFF.
Séjour de 1 nuit en février 2024
Réponse de Dane Gorup Resort Manager le 8 mars 2024
Dear Bruce, Thank you so much for this wonderful review! I am delighted to know our staff made a lasting impression and hope you can join us for another memorable stay in the future. Sincerely, Dane GorupResort Manager

8/10 Bien

Vance

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Great location. Beautiful beach. Construction seemed to impact available amenities.
Séjour de 1 nuit en février 2024
Réponse de Dane Gorup Resort Manager le 8 mars 2024
Dear Vance, Thank you for taking the time to share your kind review and feedback. Our property is indeed doing some enhancement work and we are committed to minimizing the effect it has on our guests as much as possible. I am sorry to learn that your experience was impacted and hope you can return for an improved visit in the future! Sincerely, Dane GorupResort Manager

6/10 Satisfaisant

Robert

Voyage en couple
Les points faibles : Personnel et service
cost of goods was out of hand. $58 to buy 3 candy items for the kids and than asking for a tip on top of it was ridiculous seeing how I was at the market. Better places to spend my money. Valet service was spot on however
Séjour de 3 nuits en février 2024
Réponse de Dane Gorup Resort Manager le 23 févr. 2024
Dear Robert, Thank you for taking the time to share your candid feedback. Although I am pleased to hear you were satisfied with our valet service, it is disappointing to discover this was not your overall impression. Your comments have been passed along to the proper teams to keep in mind moving forward and I hope you will consider a return visit in the future. Sincerely, Dane GorupResort Manager

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I'm an avid traveler and this is now one of my favorite properties! I had a room that walked out to the beach. It was amazing! I recommend this to everyone!
Séjour de 2 nuits en février 2024
Réponse de Reservations Team le 19 févr. 2024
We're so pleased to hear you enjoyed yourself! We look forward to welcoming you back to our beautiful beach in the future.

10/10 Excellent

Christopher

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Glad we stayed here. Great place. Beautiful location on one of the best beaches. Would definitely go back.
Séjour de 2 nuits en février 2024
Réponse de Dane Gorup Resort Manager le 21 févr. 2024
Dear Christopher, Thank you so much for this amazing review! It is a pleasure to know you enjoyed every element of your Coronado adventure and I look forward to welcoming you back in the future. Sincerely, Dane GorupResort Manager

10/10 Excellent

Stephan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The view
Séjour de 3 nuits en février 2024

10/10 Excellent

Jennifer, Phoenix

Voyage en famille
Everything was wonderful! We had a stay.
Séjour de 2 nuits en février 2024

8/10 Bien

Laura

Séjour de 4 nuits en février 2024

10/10 Excellent

Mindy

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was beautifully decorated for the holidays. The staff was kind and welcoming. There are amazing shops and restaurants and plenty of activities. We would love to return!! Some feedback is to just be mindful that if you don't reserve an ocean-facing room in the Victorian building, you WILL get one that overlooks the huge trash area. Aside from the eye sore, it's loud in the morning. That should be made clearer when booking. Also the internet on our TV never worked, but we weren't there for that so it wasn't much of an issue.
Séjour de 2 nuits en novembre 2023
Réponse de Sanjiv Hulugalle Managing Director le 9 févr. 2024
Dear Mindy, Thank you for sharing your positive rating and thoughtful feedback. Although it is wonderful to know you enjoyed exploring The Del’s many offerings and holiday festivities, I am disappointed to discover your experience with certain aspects of the accommodations. Your feedback is highly valued and will be passed along to the proper teams for improvement moving forward. I apologize for any inconvenience experienced throughout your stay and hope to welcome you back to The Del in the future to show you the amazing vacation you deserve. Sincerely, Sanjiv HulugalleManaging Director

10/10 Excellent

Kevin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel! off-season closures?
Not sure if it was just because it was off-season or rainy, but it was difficult to find restaurants/bars open. Especially before noon. But other than that, this was a fantastic place with great views, history, and quality.
Séjour de 4 nuits en janvier 2024

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Enjoyable great physical plant, room 5 star. Only issue--Unfortunately with centralized call system extensive wait times contacting front desk & concierge service additionally usually only 1 staff at front desk, disappointing for a Hilton 5 star facility.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Nicholas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay in San Diego.
Réponse de Sanjiv Hulugalle Managing Director le 18 janv. 2024
Dear Nicholas, Thank you for sharing this lovely review! I am excited to hear that you enjoyed every aspect of your Coronado adventure at The Del and hope to welcome you back someday soon. Sincerely, Sanjiv HulugalleManaging Director

10/10 Excellent

Steve

Voyage en famille
Les points forts : Équipements
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Denise

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Sanjiv Hulugalle Managing Director le 18 janv. 2024
Dear Denise, Thank you for sharing this positive review! I hope you enjoyed every aspect of your stay at The Del and can return to our beachfront getaway again soon. Sincerely, Sanjiv HulugalleManaging Director

8/10 Bien

Nipha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Authentic feel. The room was clean but I didn't enjoy the amount of dust behind things like the TV nor having to prop a chair in front of the desk to keep the drawer from sliding open. Good food near by and ice skating was fun!
Séjour de 1 nuit en décembre 2023
Réponse de Sanjiv Hulugalle Managing Director le 18 janv. 2024
Dear Nipha, Thank you for sharing your positive feedback from your recent stay! Although I am excited to know you enjoyed the dining offerings and holiday festivities, it is disappointing to discover the impression left by your accommodations. I have passed along your comments to the proper teams to keep in mind moving forward and hope to welcome you back for an improved experience someday soon. Sincerely, Sanjiv HulugalleManaging Director

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice room and great reception
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Gustavo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023