Comté de Westmoreland - Réservez votre week-end en appart'hôtel

« Stayed in a lodge double queen room, slopeside on the 3rd floor during Autumn Fest with our children. I loved the room had 2 queen beds, balcony and view of the slopes and trees. There was a long desk area to put things. Loved the exposed rustic beams. The room and bathroom definitely need updating. Bathroom shower/tub needs a good cleaning. It has mold and cracked tiles. A vanity or make-up mirror would be a great addition and a higher toliet(older individuals would have trouble getting up)....

« The room was fine, wish there had been more towels and wash cloths. Stocked kitchen but no pot holders. Biggest complaint is the noise of the construction going on non-stop all day starting too early in the morning. »

« They had to move us to a different hotel because the elevator was out in the press house. We stayed in the Williams and the experience was awful. The room smelled like someone was hiding trash in it, that on top of being moved further away from the parking I pre-bought was incredibly frustrating. We got in late so we didn't want to have to move rooms either. »

« The night clerk directed us to the wrong unit so we wasted an hour looking for unit. »

« Stay away from it! They have specific rules of how and when you need to contact them in advance to get a link for checking in. I contacted them several times. They never responded. I talked with hotels.com customer service. They, too, chased them but didn't hear back. Customer service told me that if I can't check in upon arrival, they will relocate me. I was so looking forward to this trip, but this experience for sure overshadowed my anticipation. Hotels.com eventually relocated us at no extra...