Comté de Saint Charles - Nos plus beaux condos de vacances

« Great setting the only drawback was the hammers at 7 am the first morning from putting new siding on. »

« We didn’t get to stay. The key pad entry was broken and the front window was boarded up. The glass was gone. This was at 7pm on a Friday night for 6 people including kids. We had to find a hotel—2 rooms. This was terribly stressful and expensive. The host made little effort to help us. I am still waiting for my refund. This should include the coverage we bought for damages. I think we should also be compensated for the hotel costs. We stay in a Vrbo b/c it is comfortable and affordable....

« Listing was not entirely correct. Kitchen was not well stocked, not enough pans, no salt & pepper, no cooking oil, the center burner on the stove did not work. We had to ask the host for toilet paper and paper towels and the host responded quickly. The listing stated that you could walk to the stadium and that is true, but part of the walk was a little shady, I would not recommend for a family. The listing stated something about games in the patio, but we did not see any games and the patio...

« The unit was very nice, clean and well appointed. Everything you would need ready and available. The bed was very comfortable. The access to the place is rather cumbersome. That was not a surpise as the access is pictured in the write-up. This is the reason I gave it 4 stars vs 5. »

« Everything from the staff to the amenities to the rooms were amazing! Definitely recommend staying here! »

« Host was very helpful and responsive. House was clean and well organized »

« Great location to everything u need! »

« Did not utilize any of the amenities so we can't review those. Safe, quiet place to sleep. Would stay at Innsbrook again. It was our second time. »

« The house itself is lovely and would be an easy 5 stars except that it took us an hour and a half to get inside. The door code did not work. When we messaged the host, he gave us a second door code that also did not work and then stopped responding entirely. The checkin information is outdated and the host's listed phone number is no longer in service so we couldn't call him. After another hour of online sleuthing, we managed to contact the Innsbrook security team directly and get a working...